Joe Deliso was excellent to deal with, made the entire process seemless. He was attentive to the details, and very respectful of my time. Delivering the truck directly to my office when it was ready was much appreciated! The woman (so sorry I dont recall her name!) I worked with in financing was especially informative and I never felt as if I was being sold things I didnt need or understand. To Joe, Pierre and the rest of the staff at Central, THANK YOU!

My salesman, Tim Giacalone, was fantastic and made my decision to purchase a 2021 Tahoe High Country from Central Chevrolet very easy. He was very welcoming and thorough in his approach to making sure that I was both informed and 100% happy with my decision. Never in a million years would I have anticipated that I would be purchasing a vehicle without having been able to sit in it and take a test ride, but Tim made me feel very comfortable with the decision. He is an asset to your organization and will be earning future purchases from my family as well as my electrical contracting business.

Jay Brooks was a great salesman to work with. He made the process of purchasing a vehicle quick and very easy.

My sales man always help me to find for what Im looking for Joe Hailey is wonderful and the whole staff.

The whole process was fast, easy and enjoyable. The people at the dealership were very friendly and helpful

Myles went above and beyond and was amazing would recommend everyone looking for a car to go to him!

As always the service department people are great. They are very polite and do a great job servicing my car. Very happy our Central Chevrolet staff!

It couldn’t have been better! Everyone treated me like part of the family! I’m proud to be a member of the Central Chevy family and proudly drive my truck from this great dealership! What a gorgeous truck! Thank you

The online scheduling was efficient. I was able to get in ASAP.Brian is an excellent connection at the dealership. He was able to get all the work done for the car. It’s good as new after 90k maintenance and four new tires!Would definitely recommend. Did not have a chance to wash the car but I got the coupon. It worked out well.

Recently purchased a Colorado from another dealership. Unfortunately there were some issues with the transmission. The dealership I bought it from recommended central. Now let me tell you, I’ve purchased probably too many vehicles in my life and this is the first time I’ve had 10/10, 100% amazing service. Due to the nature of the issues, it was covered under warranty so I paid $0. They made an appt quick, took the truck right in, fixed it with no hassle. Now, although that was enough to make this the only dealership I’ll go through from now on, I had another issue with the truck that was completely unrelated to the first. I brought it back and they fixed it immediately with again no cost. Absolutely stunned at the professionalism and curtesy of this dealership. Please shop here from now on.

Joe is great - very knowledgeable and the perfect representative for the Chevy brand

Had an appointment to have passenger side air bag replaced . Was a recall. Got me in right away. Replaced air bag quickly. Then the mechanic called me and said I had a couple of marker lights out. The cost $200!!!!! I said “NO WAY”.Had it fixed elsewhere for $20

Everything was made so easy. Came in and picked out what I wanted. They gave me a date that itd possibly arrive. It came in weeks early and I was able to come in and sign all my paperwork and take delivery of the truck the same day.

Got in right on time, gave me a ride and job was done faster than expected. Perfect experience!

Timely, friendly and efficient. I continue to be pleased with Central Chevrolet, West Springfield, MA.

My salesman Jay Brooks was wonderful and walked me through everything . Showed me how to use all the bells and whistles . I purchased my cobalt with you 11 years ago that I traded in for my Equinox. I will recommend you anytime . Thank you for another great experience!

A huge thank you to Jay and Ed at Central for making things so easy and fast! They got us in a new car in just a few hours and treated us like family. We love the new car! Highly recommend them!

I dealt with Steve. He was excellent. Professional, polite, and helpful. The work done on my vehicle was completed quickly, much to my pleasant surprise.

5 stars. We appreciate being fit in at short notice. Everyone was super helpful and friendly we will be back thanks again!

Looking for a new or used car... head to Central Chevy in West Springfield. Ask for Jay Brooks, he is a great salesman and does everything for his customers. The entire process from picking out your car/truck to finance was the easiest process I have ever had.

The service and staff were excellent. The only problem I had was trying to find the oil change coupon on your website, but the staff at the service office found it for me.

Very thorough and dedicated to their customers i called last minute, my car was fixed same day. They even took the time to run my warranties! Thanks to Bill and his team you all are awesome

Ken was unlike any other sales man I’ve ever met . He is a laid back no nonsense straight shooter with no pressure to buy on you he is just there to help with any questions you may have and even after the sale he was still there to helpThanks Ken

Took me in little behind my scheduled appointment since it was right at opening and there was the first rush at that time but no big deal. Comfortable waiting area as me complimentary coffee for the win. Staff helpful friendly and engaging vs turnstile approach. Ill go back 👍🏻😌

This is my first time purchasing a vehicle from Central Chevrolet - 2022 Chevrolet Trailblazer LT and worked with Myles Sattler. He was very attentive to my texts/calls etc and questions. Also a huge shout out to Pierre Beauchamp for letting me know when this vehicle came in.

I dealt with Jay Brooks and he was amazing! I had a fantastic experience! He helped me through the whole experience and some. I love my new Tahoe. We had a suburban for 20 years and I never got over not having that truck. The Tahoe is just what I needed and Jay was the best person for that job. I will always recommend Central Chevrolet!

Everyone there was wonderful . Kathy and Arielle from the body shop were awesome keeping me up to date on everything . Super professional and friendly !

My experience from start to finish was very easy and seamless. Everyone at Central Chevrolet, Inc. was extremely helpful. Joe Healy made this purchase a no brainer and look forward to working with him in the future.

Love it here. Great staff and very friendly, helpful atmosphere. A representative emailed me when my oils change was soon to be due and I set up an appointment through email. Very easy. Accurate description of wait time and even presented a discount I was unaware of. My go to place to buy and service my vehicles. I’m a lifetime customer

All the folks at Central Chevrolet were very friendly and knowledgeable. They should have cleaned out the truck bed, especially since the car we traded in was immaculate. That said, we look forward to a long relationship with them to servicing the truck. Im certain we will enjoy it!

My reason for visiting was to allow my 5yr old grandson to look at cars as he is a car fanatic. He wanted to see a corvette which was not available. However a very nice employee, possibly manager allowed him to sit in a beautiful orange camero😁My grandson was so excited👏🏾👏🏾👏🏾

An A+++ service. I needed a car and saw the discounts on a 2021 Chevy Bolt. Spoke to Ken Gagne, didn’t have to beat around the bushes like other places to get to him. He helped me get everything I needed to pick the car up the next day. Who knew you can get a car the next day. Ken made it easy. I live 2 hours away from the dealership. He had people come pick me up to get my new car. They lifted all the weights off my shoulders. Drove my car home and it’s wonderful. I have a dealership a minute walk away from me, but their service was so horrible. I didn’t bother to waste my time there. Ken and his team made customer service a whole different level. I will always recommend them.

Came in for oilchange. Was easy to get an appointment.They offered early drop-off and a shuttle and it was awesome.They texted when car was ready and got a quick ride back.Only negative was the price. I got a verbal for one price and it ended up being $5 more.

The customer service employees and cashier are always so friendly and easy to work with. Always a great experience!

They were really helpful and patient about looking into the type of warranty we had to see what could be covered.

Great Buying experience. No stress and super easy. Michael Easton went above and beyond to get us a new Tahoe. Will buy another vehicle again.

What a great experience from start to finish. Jay Brooks went above and beyond to help my son find a new car that he would love. He was knowledgeable and answered the numerous questions we had. I would highly recommend reaching out to Jay for your car needs.

My experience purchasing my truck from Central Chevrolet and my salesman Bobby was great. They took care of everything, there was no pressure and all the details were handled right in house. My questions and concerns were addressed and I’m happy driving my new truck.My only issue was the wait time to get my sticker…about two hours. I u defat and some days aren’t perfect though, so I didn’t want to take away a star bc of it.Pricing is commensurate with quality there and I’m confident in my purchase knowing that it came through Central. My family has purchased at least 6 trucks through them and we’ll continue to in the future!

I deal with Brian D. and he is amazing, he is professinal and has excellent customer serivce skills. As a general manager of a extremely busy commerical refrigeration company it is so important that we have our vans in top shape and fixed quickly.

Easiest delivery of any car I ever bought. Painless and efficient, especially with title and out of state registration.

Lee is an excellent Sales Representative; helped me get the vehicle I was looking to purchase, got the SUV ready for a test drive, and helped me through the paperwork process. Kathy worked hard to get me the best financing rate possible. The Auto Detail team got my SUV all cleaned up and Lee met with me again to explain all the features of my new SUV. I enjoy driving my brand new 2021 Chevrolet Equinox.

I found a truck online, came in for a test drive and to look at another one too. The sales person Myles was super helpful and didnt pressure me at all. He was great with my 6 year old son too. After the test drive, he offered to let me take an overnight test, so my wife could check it out as well. The actual process of buying the truck went great and I would definitely recommend Central to others.

My salesman Michael Camerota was excellent to work with. It was also very quick and easy in the finance department. There was a slight issue with the vehicle when it was delivered, but they made sure to point it out to me and they are going to take care of it. It has been great to deal with them.

They made the process in buying a truck quick and painless. Guy the salesmen is a very friendly and outgoing guy. Kept me in the loop while we waited on the truck to be delivered. Honestly it is the best dealer experience that I have had. Would recommend to anyone. Oh, and by the way they didn’t pay me for this review. Just in case you’re wondering😂

This is our second experience working with Senior Sales Associate; Mike C., at Central Chevrolet. In both situations we were trading in a used car and looking to lease a new one. The professionalism, choices, and truly hassle-free environment made us feel comfortable. We were given time to choose, based on facts given for each model looked at, and the entire process was refreshingly educational and FUN!We wouldn’t hesitate to recommend Central Chevrolet to anyone looking to buy or lease a new vehicle.

Called to see if they had a Blazer in inventory. Spoke to a sales representative named Mike. He told me 1 just got off the truck and it was Black. I said I wanted to come look at it and he said he is expecting it th I s week sometime. Straight out lied to me to try to get me there. Absolutely terrible. that is not the way to earn trust. I would never spend that kind of money in a place I cant trust.

The service and the people were great .it was a great deal thanks.

This is our second time leasing. Both times we’ve dealt with Robert Goodreau and both times we’ve been extremely happy with the results. Couldn’t ask for better.

Great service! Found out my part was covered under warranty which made the experience that much more pleasant. My car took a little longer than expected so by the time the service department contacted me all of their shuttle drivers had gone home for the day which left me unable to pick up my vehicle. However, Chevrolet quickly redeemed themselves by sending someone to pick me up so that I could retrieve my car. Very happy customer.

Brian was extremely knowledgeable and friendly, everything he said he would do was done. Honestly best experience I’ve had yet.

I had a great experience buying my truck from Tim. He was very knowledgeable and personable. I know that when we are in the market for a new vehicle, we will stop by again!

Everything went to plan and schedule with no issues!! Im very pleased.

Very knowledgeable staffexcellent selection of vehiclesfriendly atmospherecompetitive prices

The tenure of Central Chevrolet’s employees speaks for itself - ownership treats the staff very well, you can tell they have fun working together, and, as a result, they treat their customers with the highest level of service. Central Chevy is a place you can trust and they take care of the relationships they have with customers. Great brand, even better dealership!!!

I had a great experience and purchased a great car. Guy was my salesman and did a great job and has helped me through the whole process . I would totally recommend Central Chevrolet to anyone who needs a new or used car.

Steve is great! Simple email and always finds me an appointment and when I come in knows me by first name. Always a good experience!

I worked directly with Jay Brookes and he was awesome. Super personable, friendly, and informative. He made this process extremely smooth for me and within one visit to the dealership I left with my car. 10/10 experience and would recommend anyone in the market for a Chevy to get in contact with them.

Great experience. First time there and handled efficiently and timely. Will definitely be back.

Central Chevy was great they kept me apprised of everything that was going on with my car cost was reasonable Guy From central Chevy is the best

Excellent service, found a required software update i was missing. Very pleased

Outstanding service and knowledgeable courteous staff. Vehicle was brought in after having an oil change from a quick oil change place, we will refer to them as Quickie Lube. Quickie Lube reported the transmission was leaking. Central Chevrolet was quick to diagnose that the oil filter was improperly installed and the resulting oil leak while appearing to come from transmission case was indeed not a transmission leak. Upon further inspection they found a front axle seal leak, repaired under warranty free of charge. Thank you Steve! Will be using Central for continued maintenance. Stay away from Quickie Lube.

After talking to a rep. he never called back with numbers or any type of price, just completely turned away our business. Never going to consider again.

My husband has been bringing his Chevy Silverado here for years so when my Chevy Equinox needed servicing I decided to bring it in for repairs. Steve in the service department was amazing. He went through all the information about what was going to be done and called me promptly with all the info. My car was just outside the warranty and Steve went the extra mile to get the repairs covered by GM. My husband ended up bringing his truck the next day for a tire issue and again Steve was honest and covered the repair because they had service the tires previously. I have heard not to bring your car into dealerships because they will over charge you but I will not hesitate to bring all of my cars here for routine maintenance and repairs. I am really whole heartedly so happy with the way Steve treated me and the service he extended. Beyond pleased with Central Chevrolet!!!

They do a great job of getting you in and out in a tiny fashion.

Myles was such a great sales rep. Very knowledgeable, professional, and honest. I’ll never buy from anywhere else again. You have a customer for life

Service was good. The amount of time was 1 1/2 hours for oil change and tire rotation.

Excellent service top to bottom! See Joe D for awesome customer service and an overall great experience. I’ve had some bad experiences at dealerships and every associate at this place was amazing...from management to Kathy in the “money” office..A+!!

Steve the Service Consultant is great, he was really fighting for me with warranty issues and kept me informed at every turn in the road. I wont deal with anyone but Steve. Pierre and Myles are always available but rarely needed because of Steve.

The sales team at Central was able to locate a hard to find edition of my new Chevy Colorado and deliver it in less than a weeks time!Tandem work with sales and finance got the truck financed and insured same day. Registration was done onsite which is a big plus.Service was awesome as well getting the truck in for an inspection. The truck was clean and disinfected, at delivery and after the inspection.Big thanks to Ed, Pierre, Lee in Sales, Melissa in Finance and Steve in Service!

Mike Camerota aand everyone at Central were veryProfessional, courteous and patient . Out of all the dealers I visited last few months I am glad I decided to deal with central Chevrolet.

Steve the service writer is awesome and always make sure my 5 vehicles that were purchased at central are taken care of the way i would expect.

I purchased a new vehicle in 2020. It started with chronic brake issues toward the year anniversary. It took a lot of pushing but finally they understood I felt uncomfortable in the car. Once we were all on the same page I was transitioned into a new vehicles with top service and support from Myles. The service department was also very accommodating.

Quick smooth process. Took good care of me. Ken was great and showed me all of the features of the vehicle. You were able to work with me which was great!

This was my first time ever buying from Central Chevrolet. So I was a little hesitant But not only did I find the car that I wanted. For the price that I wanted and the mileage. They made me feel very comfortable put no pressure on to buy. Other than wanting to make sure that I was completely satisfied and that everything was good with the vehicle. Next year and buying a vehicle for my wife Central Chevrolet will be my first stop.Thank you

My time at central Chevrolet was good.milled was my sales person and I have to say is he was great.I was able to last minute switch suvs and for that I am very great full.

It was a long process but at the end I am very pleased with my new truck.

The employees at Central are top notch. They truly care about you & your vehicle. By far the best dealership around. I wouldn’t go anywhere else.

Jay Brooks was awesome and did a great job with helping set up the registration for my Malibu. Great experience.

Great service advisor, kept me in the loop every step of the way and didnt push extras. Very happy with service. I will be back for my next.

My experience with Central Chevrolet has been very good I would recommend them to family and friends.

After many months of searching, I was lucky to find a used car I wanted listed at Central Chevrolet. My salesman Tim really made my car buying experience painless; night and day compared to other dealers I had been to!! He was courteous, patient, answered all my questions, and worked with me to come to a good deal. I got more for my trade-in than I couldve hoped for and was in my new car with new plates the very next day! He even tuned my audio system and had it freshly washed. I got the impression that everyone there really cared. No games, no nonsense. Couldnt be happier with my new car!!

Service was great and truck was ready when promised. No problems.

I highly recommend Central Chevrolet! I’ve been trying FOREVER to get into a car with my extremely bad credit. Everywhere else we went wouldn’t give me the time of day and Robert took the time to get me into the car I wanted with payments I could afford. They are absolutely amazing and I’m very happy with their business!

Unfortunately we spent 4 hours processing the sale, that was the down side. On the upside everything was handled professionally and the vehicle was ready as promised. The Central team doesnt cut corners and everything was done correctly. No returning to sign or bring the vehicle back for any reason. As a side note this transaction was not a straight forward sale, two trades in two different names going into one. In closing I would not hesitate purchasing from Central again. Thanks to all that made this happen.

Went back to Central for second truck because of salesman, Dana Potter, and bought a 2020 Colorado. It recently had an issue covered by warranty. The service rep, Kevin, did such a great job from start to finish that I will take the truck to Central for service despite the driving distance. In trying times like ours, Kevin went above and beyond to see that my truck was fixed and that I was safe. Hats off to Central! Great vehicles, wonderful sales staff, and a service department that puts the customer first. Highly recommend.

Good old fashioned service and great people to talk to.

Loved the experience of purchasing my newest vehicle from Central Chevrolet and my salesman Guy Montone was very professional and efficient with all the paperwork and even was kind enough to give me a personal gift. Overall great experience

Joe H and the Team were excellent and a pleasure to deal with. I recommend shopping here for sure and will send my friends to see Joe if they are in the market.

Everything went well they did all the repairs I asked for got my truck back after a few days.They did a great job detailing it. Would recommend to anyone.

Great customer service by all!! They treated like a family and fixed the vehicle in a very timely matter.

I had a wonderful experience. I gave the salesman my must-haves and he worked with me and offered me many options. I finally made my final selection and bought a new vehicle. The entire process was seamless and great! I would definitely recommend anyone giving Central Chevrolet a chance to help with your new or used car transaction. Thank You!

So glad that we went to Central Chevrolet, thank you so much Guy, and Melissa!

Sales staff is excellent, however the department that handles the documentation for purchase of vehicle leaves a great deal to be desired. The entire process took over an hour, which was at least double the time that I have experienced with any other automobile purchase.

Ken Gagne was a terrific sales associate . He was funny and explained every detail as to our new car. The lady who processed our paperwork also was very pleasant and informative. Ed

The most Amazing service department I have been toThey communicate well and they offered me options and fixed my GMC Yukon same day.HIGHLY RECOMMEND

Lee is awesome. Love my new car. Thanks for everything Lee. Super laid back and easy process, and great coffee while waiting. Im gonna miss the coffee.

Jason Brooks was fantastic, Informative, not pushy just a very nice gentleman. Anyone going to Central Chevrolet, I throughly recommend you see Jay for a salesman he’s “great”

The Staff at Central Chevrolet are all very friendly and show that they care about you as a customer. It is a positive environment with a lot of energy. The sales personnel that come into the service waiting room remember their customers and always spend a few minutes talking with them. The service personnel are quick to ask if you have any questions and make sure your needs are meet. I feel very comfortable in the waiting room as my vehicle is being serviced. Thenk you

Tim went above and beyond my expectations I will recommend everyone to go and check out Tim at central chevrolet

I had the pleasure of doing business with Bob Goodreau. He listened to our needs and put us into a lease SUV which was the perfect choice. Central Chevy and Bob Goodreau have our business.