I went there back in March. I had won a valentine prize pack from 94.7WMAS. The selection was really nice. They have something for every taste. The lady that help me was very wonderful to show me everything. I decided on these earrings which my boyfriend paid the difference. Im very happy with them they have not irritated my ears like most earrings. I can sleep in them and they dont bother me.

Stevens Jewelers are exceptional! They worked with me to find the perfect ring design for my 10 year anniversary. All the employees are helpful and kind. I absolutely love my new ring, and wouldnt have had this amazing experience without Stevens Jewelers.

I’ve been to so many jewelry stores from New York diamond district to Boston MA and several of the local big chains in malls etc, none of those stores come close to Stevens jewelry they work with you every step of the way never pressuring you or rushing just to get a sell. Friendly beyond belief and considerate of ones time, needs and wallet at that. My Fiancée loves her ring and so does her friends/family. I’ll honestly never recommend a big chain after my experience with Eric from Stevens Jewelry.Thank you all for a wonderful experience and making the process so easy.-A forever customer

Highly recommended. Had a great experience. Everyone was so kind and really listened to me. Didn’t feel rushed or pressured. So many options! In love with the ring I picked out! Eric is awesome. I wish I got the name of the woman who helped me because she was so pleasant as well! Going here from now on.

100% recommend. Eric was extremely helpful and informative! I will be back without a doubt!

They designed my wifes 10 year anniversary ring and went above and beyond the call with every aspect from design to finished product and price. Couldnt be happier and wouldnt dream of going anywhere else in the future.

Very professional and fantastic customer service! They have beautiful jewelry! Highly recommended.

Can’t say enough good things about Stevens! Eric and Mary are truly a joy to work with. They have a deep knowledge of their wares and they really are terrific at listening to their customers in order to provide the best possible customer service. I asked Eric about his opinion on the history of a family piece, expecting to get a general answer, and he responded with a thoughtful and insightful set of information, nailing within a decade the age of the stone as well as where in the world it was likely mined. He also was able to offer a likely guess as to the family that mined the stone in the first place. I was completely amazed - the man knows his craft! Would give ten stars if I could. GO TO STEVENS!

I just purposed over the weekend and she was blown away.The service and care i received from Eric made this process seamless. You only get 1 chance to make it right with an engagement ring.Only place to go is Steven’sI can’t wait to go back for the matching bands

21 years ago I walked into Stephen jewelers looking for an engagement ring. I was young and broke and anxious about be able to get that special ring. Eric was amazing, he worked with me and help me find something that was affordable but even more than that— SPECIAL! We just celebrated our 20th anniversary and I came back to where it all started. So much has changed but to my Stephen’s jewelers is still the same, awesome in every way. Eric thanks for helping me pick out a great Christmas gift and new rings for the both of us!!

Every visit to Stevens has been great! The whole staff is so helpful and friendly. It definitely has a community feel to it!

Going to Stevens Diamond Jewelers was the best decision we could have made for my wedding band. After shopping around at a few places, we came across Stevens. From the start Eric made us feel comfortable, he was genuine and easy to communicate with. When I explained what I was looking for, he suggested I go with something custom made. The ring came in soon than expected and is beyond gorgeous. It fits perfectly against my engagement ring, I could not be any happier with the results!

I highly recommend Stevens Diamond Jewelers. Eric was extremely knowledgeable and helpful in the process of upgrading the diamond in my engagement ring. He took his time explaining things to me and not once did I feel rushed. I will definitely be going back there for all my future diamond and jewelry needs.

Eric took the anniversary ring my husband gave me and turned into exactly what my vision was.

I recently purchased a diamond ring. Eric has to be one of the greatest jewelers around. Very pleasant to deal with, and nothing besides honesty. Any jewlery needs stevens jewlers will have my business.. i highly recommend them. You will not be disappointed!

Eric was super nice and made me feel comfortable right away. It was a great experience and I will definitely go back for any of my jewelry needs. After visiting many jewelry stores in western mass, this one was THE BEST as far as price, quality, and customer service !

Couldn’t be happier with the service and ring I got from Stevens! Worked with the owner Eric who made sure everything was perfect. The whole process was easier than I could’ve hoped for because of Eric and his staff. 5 stars isn’t enough for this review. Thank you again!

I had an amazing experience at Stevens Jewelers. They were very helpful and honest. Their selection and quality was second to none. I was able to trade in a necklace and order a new one. Prices were very reasonable and it took less than 2 days to ship.Highly recommend and I will use them again for sure.

Great selection, great prices, great staff. I had an amazing experience at Stevens jewelers, 5 stars all around.

Stevens Jewelers came through in the clutch for us. We picked up a wedding band from another local jeweler and it wasnt acceptable. In a pinch, with 3 weeks before our wedding we went to Stevens. Within 20 minutes in the store we picked out an ideal ring, they promised a 2 week lead time (made locally, not overseas) and it arrived before 2 weeks. It fit my fiance perfectly and was much better quality at a reasonable price. We are overjoyed with the service and experience at Stevens Jewelers. Highly recommended.

Wonderful service with a very special ring and made an appointment at my convenience to pick up. I am very happy!

Stevens was amazing. I had a number of very special pieces that I needed repaired. Everything came out amazing. I really appreciate good service. This was so far above good. Thank you.

Great service with a smile! I always buy my jewelry here!

ABSOLUTELY AWESOME PLACE! Great prices and very high quality diamonds! Eric was great and paid attention to all the little details I needed! Thank you!

Both of the staff members were extremely helpful and supportive during my visit! Would highly recommend. The ring came out beautiful!

Had my wedding set re designed. Very accommodating and professional. I am incredibly happy with my new set!! Thank you!

Awesome costumer service, got our engagement ring there years ago. Recently upgraded and it came out absolutely gorgeous. So happy with my overall experience once again with them. Thanks again, another Happy costumer

I been going to Stevens Jewelers for a few years and I always get excellent service. Mary it’s always helpful and friendly. I highly recommend Stevens for your jewelry needs 💞 I love having you guys across from my work.

Eric and his staff are always very helpful and knowledgeable. Not pushy. Always find exactly what Im looking for and Eric is always fair on his prices. Were forever customers. We love and appreciate you! Keep up the fantastic work!

GREAT PRICE & EXCELLENT QUALITY. Great customer service too. I will come back any time I need any jewelry.

Amazing staff, amazing place, amazing experience! Mary is incredibly kind and was so patient and helpful. Thank you guys so much for helping us with this big moment!

I purchased my fiance`s engagement ring from Stevens, had a great experience with the staff since I know very little about fine jewelry. 3 years later I went back to get our wedding bands and it was great. They were extremely friendly and urgent to help us! They also honored a deal I was promised 3 years ago! Would recommend to anybody!!!!

Customized my wedding and 5 year anniversary band around my engagement ring and could be happier! Helpful, knowledgeable and great suggestions! And the process was definitely done in a timely manner, I was surprised it was done as quickly as it was! Very happy with my one of a kind custom rings! Highly suggest Stevens Jewelers for any of your jewelry needs! Stop in and check out their selections for all occasions!!!

Professional and accommodating. My fiancé has loved everything I’ve purchased at Steven’s. Highly recommend.

Brought my wedding rings to be repaired and separated. When I came to pick them up, even though they were closed, they opened up just so I could get them. What great customer service!! The rings looked better than when I first got them. Thank you again!!

Outstanding service and customer focus from the whole staff. High quality items at a fair price. The repair service is prompt and quality work. I have made many purchases from Stevens Jewelers and I recommend all of my friends go there first. I have not found a better jeweler and I have visited most in the area.

Stevens first and foremost has excellent customer service. The associates are friendly and very attentive and are not high pressure sales people. They go out of their way to accommodate their customers. Eric, Russ, and Missy are all excellent. I have never been disappointed with any of my purchases. I would recommend Stevens Jewelers to anyone.

Thank you for my Pear Diamond Necklace!! It’s absolutely perfect! I asked for Stevens Diamond Jewelers to design a pear diamond necklace like it’s floating on a 20inch gold chain.... and they perfectly redesigned just like I imagined! Thank you Eric, Missy and Mary! The best service.... highly recommend!!

As far as jewelry is concerned, I trust Stevens Jewelers and shop there pretty much exclusively. Years ago, when shopping for engagement rings, they took the time to teach me what to look for and how to shop. I ended up coming back for the value and the service. Eric, the owner makes himself readily available, and you always see a familiar face, which means employees are happy as well.I’d highly recommend them for any jewelry needs

From start to finish, the service at Stevens was nothing less than perfect. I would without hesitation recommend them for your Jewellery needs.

Wouldn’t ever go anywhere else. Eric and his crew have been absolutely amazing to work with each and every time! Quality is incredible and they’re willing to work with you for anything that you need

Great selection and awesome staff. Eric and his team really go the extra mile to make sure everything is perfect. Highly recommend!

Eric is the absolute best around kind and very fantastic prices always look up stevens first you will not b dissatisfied

I have been patronizing Stevens Jewelers for over a decade now and have never been disappointed. They carry high quality jewelry at a reasonable price. The staff is friendly, knowledgeable, and always seem to know what I’m looking for. On one occasion, I brought in a photograph of a ring my wife wanted and they custom made a ring with every detail that I wanted-it ended up coming out better than the one in the photo!I have recommended Stevens to friends and family who have had positive experiences and have made Stevens their primary jewelry store. I can’t say enough about how great this jewelry store is.

I had nothing but a pleasant experience. I was treated like I mattered even though i wasnt spending a lot of money. They really worked with me to find something that kept my girl and wallet happy at the same time. I wouldnt even hesitate about going back for any future needs. Thanks again!

By far the best but experience I have ever had buying a ring fair price and willing and ready to answer any questions i had highly recommended

This is the best jewelry store around. They have a great inventory for you to browse and choose from or help get ideas. Im always impressed with their professionalism and willingness to help me figure out the perfect item even when I dont know what exactly it is that Im looking for.Second review of this really great jewelry store as I was back again today during all this virus nonsense and they were open with restrictions and had masks on and hand sanitizer available for me and kept all the patrons at least six fee apart. The missus and I were back to have a custom made necklace for our daughter and the experience was phenomenal again and we picked and chose until we got exactly what we wanted and they delivered it exactly when they said they would which was important because it was for her 21st birthday. Seriously couldnt be happier with the necklace and how we were treated.

Eric and his team are amazing! They sized my wedding rings and they came out looking beautiful. They were reasonably priced and did them in a timely manner. I would definitely recommend them and will be back for future repairs or purchases.

I stopped in to find that perfect Christmas gift for my wife. This was my first purchase I found this to be a very positive experience where I walked away feeling good about my purchase. The owner Mr. Stevens who took care of me was very pleasant and very professional. I will be a return customer and highly recommend anyone to stop by and have the same experience

Just completed shopping for an engagement ring with Erics assistance, I couldnt be more happy with the experience! I had requested a Montana Sapphire for the ring, a fairly uncommon stone that Eric had not dealt with in the store. After only a few weeks he had many samples for me to look at and I found exactly what I was looking for!Finding an uncommon gem can be difficult, purchasing a ring during COVID-19 is a huge challenge. Eric stayed in contact with me as they were forced to close temporarily and kept the stone I had selected for no charge. Once everything began to open again Eric was right there for getting my setting and finishing up the ring.If youre looking for a very knowledgeable, professional, and acomedating jewler, I highly recommend Stevens Jewlers. I look forward to continuing my business with them moving forward!

I went to Stevens hoping to find a band that matched my wife’s wedding band and Eric was able to make a new band that matches so perfectly, my children cannot tell which was the original and which is the new band!

My fiance and I have used Stevens Jewelers for both my engagement ring and wedding band, and for his wedding band as well. We have not been disappointed once, as they are always more than happy to help in any way they can. From great customer service, to free ring cleanings whenever you would like, to inspecting my ring whenever I wish, they are truly the best. We mainly worked with Russ when we went, and he was more than accommodating each and every time. We look forward to using them for many more years to come!

6-14-18I would recommend Stevens Diamond Jewelers to my friends and family. Their jewelry selection is diverse and beautiful. I have purchased jewelry here and recently had gold earrings repaired. I am very happy with the look, quality and price of their jewelry and the repair job was excellent. Their customer service staff is friendly and professional. I am a satisfied customer. I always go to Stevens Jewelers because I think they are the best.Kelly Dean

Always a great experience, welcoming atmosphere and staff. The staff is very knowledgeable and work hard to make sure you get what you want as well as what you want to spend. Great follow through, product assortment and quality craftsmanship when designing and creating a piece. My go to jeweler!

Fantastic service and great selection!

My husband and I went in to get our wedding bands with the wedding only 2 weeks away. Russ was extremely helpful and ensured our rings would be ready in time even with the need to order custom sizes. We very much appreciated this!

Extremely friendly and knowledgeable! They have only the best quality jewelry; I wouldn’t shop anywhere else!

I had an old watch fixed which they had to send out. It took a long time to get back but it was fixed at a reasonable price.Very professional service and people.I would recommend them to others.

Eric went above and beyond for me. Im very thankful for the great service and quality. I wouldnt ever dream of going to another jewrey store.

Expert advice, great selection, friendly people! My fiance and I got just what we wanted. We couldnt be happier. Stevens will be our first choice for future jewelry purchases!

Stevens Diamond Jewelers is a one of a kind business. The staff are always so friendly and helpful each time we walk in. Eric is very professional and was with us every step of the way to make our experience special. He insures your product is prestine and ready for show. We look forward to doing business with them for many years to come.

Sales Representatives are very friendly and helpful. The owner was in store and very attentive. The repairs I had done on my ring and my charm bracelet came out beautiful.

I thought the ppl here are absolutely sweet and kind and most of all honest. I’m so glad that I went here. My experience here was beyond five stars.

I worked with Mary trying to get a special gift for or my daughter. Not only was she kind and considerate of my situation,she had very good ideas and I have my gift and cant wait to give it to my daughter. All of the staff very,very nice, Thankyou for the help

From beginning to final pickup Eric was the most professional Jewler I have ever dealt with. His years of experience shined bright! Words cant describe how Special he made this process!! A+++++ Thanks again for helping pick out this Stunning engagement ring she love love loved it!! Jim

We were so PLEASED with the service and deals that STEVENS DIAMOND JEWELERS will be the ONLY place we shop for our jewelry, both everyday wear as well as Special Occasions... Thanks, Steve..! You and your staff are Great!

Eric and his staff are amazing. Always a great buying experience---fantastic customer service and quality products. I recommend Stevens to everyone I know.

I brought a chain in for repair and they had it done and looking like new in less than a week! Friendly knowledgeable staff answers my questions and takes care of my needs every time I walk in. A customer for life. Thank you!

When I shopped for an engagement ring, I was patient and shopped around. Stevens Jewelers was the one place that I felt comfortable. I did my research, but Eric and Jay helped me make an even more educated decision about the right ring. We designed exactly what my fiancé wanted. I write this now 10+ years later, and when I needed a ten-year Anniversary gift, it was an easy decision of where to go - Stevens Jewelers.

Staff was very friendly and knowledgeable. Excellent service everytime I’ve been there. Great price and the quality of the jewelry is phenomenal

Jeffery is pretty funny, but knows his stuff. Stevens Jewelers is by far the best jewelry store Ive been too. They do fantastic work and have beautiful jewelry. I always return here when I need something!

I walked in to Stevens Jewelers with a particular look of a ring on my mind, a price I didnt want to deviate from, along with wanting to walk out that day with it! Stevens Jewelers made it all completely possible! Im so happy! Thank you Stevens Jewelers!

The people that work there were very friendly and helpful. I’m hoping my granddaughter is happy. Happy Holidays

I couldn’t be more pleased with my experience at Stevens Jewelers. Very professional and honest. They were patient with us and i left there with a stunning necklace

I would recommend Stevens Jewelers. Friendly service. Efficient and reasonable prices for jewelry repairs.

This is my second time having a ring repair done. Everyone is so nice and they did a great job. I love my rings!!

Excellent service, great community business.I would like to thank everyone at Stevens Diamond Jewelers,some of the best people to deal with.5 Stars is not enough, they went above and beyond .Thank you!!!

I have bought many pieces of jewelry from Stevens jewelers over the years. I bought my wifes gagement ring and our wedding bands here. I have bought other gifts here and I have never regretted my choices. The staff is always knowledgeable and friendly and the selection is always 1st Class. Stevens jewelers should be your 1st last and really only choice for jewelry

I had a wonderful experience. After visiting a few other jewelers who were not very helpful I decided to try Stevens Jewelers. I worked with Russ who was very accommodating. I gave him and idea of what I wanted and he showed me what they had in stock plus he took out several catalogs to show what could be ordered. I wound up going with something from out of a catalog but Russ showed me several pieces that were similar in size so I had an idea of the size of the piece I was ordering. I was unsure as to the font I wanted engraved on the piece so they went out of there way and engraved a scrap piece of metal to show me what different fonts look like on jewelry. That small gesture was amazingly nice of them. I would 5/5 recommend Stevens Jewelers and would suggest you ask for Russ when you get there.

If you are looking for something classic or something unique, Stevens is the place to go! I bought my fiancé’s engagement ring here and not only was she amazingly happy at the quality, but time after time she gets complimented on it. I also picked out my wedding band there (made from a metorite!!), and I am so excited to get it! If you are looking for quality at a good price, you must shop at Stevens!

I absolutely love Stevens Jewelers! I use them quite frequently. They are always professional helpful and just wonderful people to deal with for your jewelry needs!

The staff and owner are very knowledgeable, helpful, and very trusted. We have used Steven’s for our engament ring and wedding bands. We never felt rushed or pressured in decision making. We will be using Steven’s for all of our jewelry needs in the future.

Great service in all ways. Big smile and a nice handshake. Sent friendly reminders of a item on hold for the right day. Good job.

Oulsnt of asked for a better place friendly and informative and fairly priced. Definitely will go back to purchase more in the future. Thank you for everything

My fiancé and I had the most wonderful experience at Stevens Diamond Jewelers in West Springfield! We found out about their buy one wedding band get one free event when we attended a wedding expo. When we went to it, the staff was nice, helpful and attentive and helped my fiancé and I find the perfect wedding bands! When I went to pick up our bands, once again the staff was a pleasure to work with. The woman told me to hold on a minute and she went to the back and gave me custom engraved champagne glasses for our wedding day. I highly recommend Stevens Diamond Jewelers to any couple looking for wedding bands! They certainly have a life-long customer in me!

Great, fast service! What a “gem” of a store! Buy local and support your neighbors. I am so happy to have nana’s ring and my favorite earrings fixed. Thank you, Stevens!

I recently had my gold medal break and brought it to Stevens Jewelers for the repair, picked it up yesterday and Im so happy because it actually looks better than it had for the past years that I wore it! Great job Stevens Jewelers and thank you!Nancy G

Friendly, quick, and did a beautiful job polishing, tightening, and fixing my engagement ring! Also, educated me on how to care for the ring throughout the years.

Amazing people very out going and knowledgeable I highly recommend them

Very good customer service pleasant to work with answered all questions Jeff was very personable and very professional Will recommend Stevens jewelers and will shop there again

Eric Stevens and his crew are wonderful to work with! They strive to help you find something within your budget and are always there to make you happy!

Very helpful and knowledgeable staff !

Very knowledgeable and welcoming staff with no pressure shopping and the products I have bought are always the highest of quality.

I had broken my beautiful diamond necklace. Stevens Jewelers was able to repair it beautifully, quickly, and very cost effective. I cant even tell where the repair is.

STEVENS JEWELERS IS AWSOME, THEY KNOW HOW TO TREAT THEYRE COSTUMERS. IF YOUR LOOKIN FOR THAT SPECIAL PIECE FROM A-Z YOULL FIND IT THERE.💎👈

I have always had a great experience at this jewelers. The owner and staff are very pleasant and helpful.

Most knowledgeable and courteous jewelry store I’ve ever been to; now don’t go anywhere else.

We always have such a great experience when coming in to Stephens! Thanks for all your help

I highly recommend! They designed my perfect engagement ring and it is GORGEOUS! Thank you, thank you Eric!

Great experience at Stevens. Jeff was very helpful and quick. Highly recommended