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M&M Small Engine Repair
716 Union St, West Springfield, MA 01089, United States
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M&M Small Engine Repair
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Ni
Review №1

Fair price, great turn around time and good communication. Will definitely have them do anything for me in the future.

st
Review №2

The owner Mike is a great guy always treats me fair have been going here for years and will continue to

Ba
Review №3

They always do a great job prepping my lawnmower and snowblower for the season.

An
Review №4

I cant thank M&M enough for going the extra mile. Not only did they service my snow blower, lawn mower and tractor with expertise but they took the time to deliver it to my sons house, in a different location from where they picked it up, and took EXTRA time to explain the operation of the machines to my son. I am appreciative and thankful for your service.

br
Review №5

Our snow blower stopped working during a snow storm and Mike was quick to pick up our snow blower and diagnose and repair within two days. His pricing was very reasonable . Unit came back looking like new and running very well. Highly recommend!

Li
Review №6

After 2 hours searching lawnmower shops, M & M was the ONLY place having our drive belt in stock. Quick in & out, excellent service! Lifesaver....

Do
Review №7

Middle of winter my snowblower decides to break. Needed a fast turn-around repair. Called M&M Small Engine Repair (4.2 miles from my house) explained my problem, carburetor related. They said @ maximum, one week turnaround. Fortunately for me, my bro has a minivan that seats fold into the floor; pickup truck with a roof. Dropped off, two days later, ready for pickup. They flushed gas tank, and carburetor; adjusted carb related parts. They called me up to say shave-plate needed 2B replaced; which I had forgotten about, and knew it needed replacement. Cost wasnt terrible, considering they replaced the shave-plate, and skid shoes. In addition to the carburetor; adjusting carb related parts. Plan to keep this business in mind for future small engine needs

is
Review №8

Great team honest work

Ga
Review №9

Fast, friendly, professional service.

Li
Review №10

Amazing place

Jo
Review №11

Very good experience nice and friendly people... my snow blower runs like new... according for what they fix and the maintenance they perform to my machine...it was fast and cheap... I cant complain ...awesome customer service I give it 👍👍A++

St
Review №12

Always ready accommodating and very reasonable prices

Re
Review №13

You are outstanding!I am most grateful for your repair of my snow thrower, even repairing little items that I was ignoring. Add to that great door to door service, and an amazingly short repair time. I am a fan and customer for life. If I had experience in small engine repair beyond changing the oil and replacing spark plugs, I would apply for a job in a heart beat. Best to you!

Ch
Review №14

My self propel on my 28” Craftmans professional series mower stop working again. I had brought it somewhere else the last 2 times it stopped working. M&M found the problem right away and fixed it, at a very reasonable price. This time it is fixed for good!Look no further. This is the place to repair your power equipment at a reasonable price!!

Ro
Review №15

These guys treated me very well I went in with a carburator issue and a bunch of other stuff and mentioned I had the lawn mower sold and was very stressed and they went out of there way to help me so I wouldnt loose the sale and they were very friendly and reasonably priced I wouldnt recommend another shop these guys deserve more than 5 star rating in my book thank you again m&m for the fast reliable response time I really appreciated it

Mi
Review №16

I purchased a used Honda snow blower and had M&M tune the blower up to tip top condition. They offered very affordable rates and turned it around very quickly. I highly recommend their services.

Jo
Review №17

My machine was picked up within 24 hours of calling for repair. I was called with a ballpark price to make sure I was ok with it. The price was incredibly reasonable. The repairs were made, and my machine was returned to my driveway just 24 hours later. It is now running better than it has in years. Truly impressed and just wanted to give appropriate credit to Mike and the talent in his shop.

Ja
Review №18

Their tuneup and repair service broke my lawn mower. Had it in with them for a basic tune up service. After it came back the engine leaks oil. Had it diagnosed elsewhere and it has a blown head gasket, after using it for 10 minutes after the service and delivery. Now I have a broken lawn mower that was only purchased 3 years ago. Wasted $250 to have these clowns break my lawn mower. Would give zero stars if I could. Avoid these guys like the plague.

Ro
Review №19

Mike is a knowledgeable and kind man who did a great job for us. I highly recommend his repair shop! See you soon Mike.

Br
Review №20

They did a tune up on my gas generator. Its been running great ever since. Pricing is reasonable. Im returning soon with my lawnmower. Trustworthy people in my opinion!

De
Review №21

Great service..very friendly my first time going there was Saturday and it was a very pleasant experience

Da
Review №22

I’ve purchased both new and used lawnmowers from M&M. Service and rates are second to none. Highly recommend.

An
Review №23

Mike does a great job of repairing everything especially my snowblower and mower.

La
Review №24

Had my generator tune up for winter. Runs like new.

Ty
Review №25

I am totally impressed with the service at M&M. I called them between snowstorms and Mike quoted a week to turn it around. Fair enough--obviously they must be flooded with snow blower repairs. Two days later, he had the work done, and his crew delivered it after hours in another snowstorm. I really appreciate the extra effort Mike put in for a quick turnaround. Service like this is rare these days, and they have won a customer for life.

Mi
Review №26

M&M scheduled a pickup of a lawnmower then never showed up. Blamed it on “Traffic” and said it’s “not their fault”. Never will do business with these liars. They are unreliable.

St
Review №27

Normally I bring my lawn equipment here for repair because they always do a good job and they dont gouge you on the charges. This one time I had another place do some repairs because Ive always bought certain used parts from him and figured while I was waiting to get the part they could do a quick repair. Not only did this other place keep my machine for 5 weeks but they botched the repair. Once I got my machine back I brought it to M&M and they fixed everything and had the machine running like new. I have learned my lesson. If you want it fixed right once and the first time take your lawn equipment here. You wont be disappointed. If for some reason you are they will make it right.

Er
Review №28

M&M has helped me a number of times so far and Ive always been satisfied with the service and the work. They have helped me with my lawn mower, snow blower and my fathers mower. The owner even came and picked up two older mowers of mine that were taking up space in my garage for used parts, which was simply a relief just to get rid of them! Quality of work is excellent. The owner is a straight shooter who will not overcharge or overstate the problem. M&M is a great resource to have when it comes to all your tools!

Je
Review №29

Best place ever! Reasonable prices, quick and freindly service, experienced staff.

Wi
Review №30

Best place for all your small engine equipment needs! Thanks Mike!

ro
Review №31

They must be having trouble getting qualified help, Ive left two messages and an email all in Oct 2018, yet no one has returned my messages. Other reviews say good things about their service, Cant say the same.

mi
Review №32

Great job of repairs on my generator and fair cost

Ri
Review №33

Bought a used snowblower and lawnmower from mike. His tune ups have been keeping them running like new for years. He will pick up and drop off and the services are completed in just a couple days.

Bo
Review №34

Took in a riding John Deer and a Honda push mowere. Fast, friendly service at the right price point. The owner Mike is very personal.

Ri
Review №35

I cannot recommend this company more enthusiastically. Their customer service is top notch, they were fast, they picked up 2 damaged snowblowers and repaired them both and delivered them back to my house in 2 days. I would call M&M for all of your yard equipment repair and maintenance needs .RSSuffield CT

Pa
Review №36

Took my lawnmower in for a servicing so it would be ready for next year, when M&M had finished it looked & sounded like new. Will definitely use again.

Ri
Review №37

Mikes a straight shooter offering a great service. Thank you for keeping all the tiny engines that couldnt back to running again... recommended.

Le
Review №38

They picked up my hurting snowblower from my house, repaired it, and returned it to me. It runs beautifully, and I wish all my service needs were this easy. I will do business with them again.

Ch
Review №39

Extremely helpful and considerate. Very resonable price for the work done.

Ke
Review №40

Friendly, helpful and expensive

Pa
Review №41

I initially contacted M&M 6 weeks ago. I was told 2 weeks till they could get to me. Contacted them again 3 weeks later and was told the same thing. It seems that since they wont be getting several hundred dollars out of me, my business isnt all that important. Ill be going elsewhere. If I could give less than one star, I would.

ma
Review №42

This place is pretty good if you have a question about your machine they will talk to you over the phone and try to help you out I like that

Ge
Review №43

Friendly staff completed work promptly reasonable price.

Ja
Review №44

Ben and the staff were Quick and Reasonable!! Same Day Service !!👍

Ro
Review №45

Mike at M & M is absolutely the best there is! Naturally my snowblower decided to quit on the eve of a major storm. I found Mike thru a Google Search and within 24 hrs, he picked it up, fixed it perfectly and delivered it just as the storm was subsiding. We got about 12 inches and thanks to Mike, I was able to get my driveway clear so we could get out in the morning.Mike knows what service is all about! Andddddd, his prices are more then fair!

DA
Review №46

Very knowledgeable people at m&m

St
Review №47

Mike is someone you can trust and he knows what he is doing. My Troybuilt mower is over 18 years old and runs like new thanks to Mike.

La
Review №48

Expensive 👎

St
Review №49

My snow blower died on Friday (broken drive gear). I left message with M&M Saturday. Mike returned the call Sunday and the blower was picked up Monday. They had it repaired & tuned up and returned to me in just two days. To me, that is pretty darn good service

jo
Review №50

Was told when I originally called it would be 2 1/2 weeks before they could get to it, it’s been over a month and still never picked up rider, was told this past tues or weds so took 2 vacation days so wouldn’t miss them and they never showed again.

Ro
Review №51

Good place

Information
8 Photos
51 Comments
4.5 Rating
  • Address:716 Union St, West Springfield, MA 01089, United States
  • Site:http://mandmsmallengine.com/
  • Phone:+1 413-363-2424
Categories
  • Lawn mower store
  • Farm equipment repair service
  • Lawn mower repair service
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–12PM
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