These pics dont do it justice. My truck had the grill, bumper, hood, both front quarter panels, both front doors, even the roof all damaged. The repair was finished a week early and the truck looks completely new! Im amazed with the craftsmanship no corners were cut and so super thankful! This truck is my baby! I will note I had one minor issue with the window tint and without hesitation they told me to go get it fixed and theyll take care of it. Thank you for the superior customer service!
Open, honest and hard working people. Had the usual run-around with insurance companies but associates were friendly and helpful.
Absolute worst experience i have ever had in the automotive industry. Their customer service is outright horrible. I was blatantly told that I had damaged my own car, after the gentleman had talked to his paint guy he admitted he did it. It has been said that my car is done 4 times already. My car is still not repaired correctly and no one will return my phone calls. I beg of everyone who may consider going to this place for repairs DO NOT!! I have pictures, names and documentation of all of this so far.
They do excellent work and are extremely friendly and willing to work with you 100% of the way the mechanics are great and I strongly recommend for anything you may need
I wish I could give 6 starts! The nicest people and fantastic work!! My muffler decided to start dragging on the ground right when i drove by, so I popped in and asked if they could just do me a favor and saw it off, so without hesitation they did just that! Also they did some work to my moms car and it came out stoppers!!! Thank you so much for all you do out of the kindness of your hearts and hard work!!
I bought a 2014 Kia Rio, four door sedan. This automobile appealed to me because of its fuel efficiency. The sales staff at Bill Dodge was very helpful, showing me various vehicles that were available for sale. I was pleased that I was able to take the time to think about my purchase. I did not feel pressured to make a quick decision. I am satisfied that I made a good purchase.
I have had body work done at Bill Dodge the first time they were great. This time I got 2 estimates which okay. Then I asked questions on the estimate and they no longer do the work they gave me 2 estimates on. I guess they do not like answering questions on estimates. I will never do business with Bill Dodge Auto body shop!
My husband stopped by this morning with a 2012 Hyundai Elantra trunk that would not open. The collision center has the best service department we have ever experienced. Everyone worked together until the problem was figured out ( a broken piece in the trunk latch) and fixed. They worked for about two hours . What an awesome group of workers! Once again, Thank you! I will spread the word, Bill Dodge Hyundai Collision is the BEST!
Very good work. They stand by their warranty; even 5 years later!!! Wow 100% great
I love my kia and always get excellent service when I take my car there. Sadly. I live over an hour away from the dealership and cannot always take advantage of the service there. But, I have not had a bad experience with service at Kia. and I have 2 friends that bought Kia Souls just cause I raved about how much I love mine.
This is reference to Bill Dodge Collision Center. I would not suggest taking your car for repair here. First they dont inspect the vehicle properly.. Secondly they dont fix the vehicle properly... Lastly the staff helpfulness is very poor. I get everything can be fixed.. but the people cant and that is my biggest issue. Bad service, horrible customer experience.
Amazing service as always. Could not be easier to work with for all your Autobody needs!
I brought my 2013 Kia Soul for its first oil change. The appointment scheduling process was very prompt (even getting a call about when it was due). They had appointments available that was ideal for my schedule. The staff member that I dealt with (sorry, I dont remember his name but he has long curly hair) was very kind friendly. The waiting area was nice. My son was able to play some toys while we waited. The service took about the right amount of time that we were quoted. This service may be more expensive then going to the $20 quick change, but I felt cared for and valued as a client.Thank you.
They do excellent work, very impressed!!
I would NEVER recommend this place to ANYONE! They replaced my hood and it didnt fit on my car! They must have thought I wouldnt notice. They finally put the right hood on my car, but a few days later I had to take it somewhere else because they mis-aligned the latch and I couldnt close my hood! Absolute worst service Ive ever received. Id give it zero stars if I could.
Excellent
I have had my BD Kia Sportage for 5 years and have always had service (even my oil changes because the one time I went to Pronto they didnt replace the oil cap correctly and all the oil leaked out in a couple days time) done at Bill Dodge - sometimes in Westbrook (Kia)and sometimes in Brunswick. It is super easy to get appointments at any location and almost anytime that fits my schedule and they only try to encourage extra services that I really do need and I have never been disappointed. Excellent, professional, courteous and timely. Perfect. Once they forgot the window sticker with the mileage for my next oil change and I happened to run into Dan Arsenault at the Fryeburg Fair. I mentioned this to him because I was worried I was probably driving way over due (as I had been working at the Fair and driving a lot!) and he said my mileage would be on file. Then, much to my surprise, he remembered our conversation the next day he was at work and mailed me the sticker! I think that is really exceptionally great customer service! PS I was over due for the oil change, but only by a few hundred miles! I always meant to thank Dan for doing that.