WD Matthews Machinery Company has used Messer Truck Equipment to install Adrian Steel shelves, cabinets, and racking in approximately 30 service vans over the last five years. They provide excellent service and always deliver on expectations. They have even provided warranty on installed equipment. Their price has been predictable and fair. We will continue to use Messer Truck Equipment for their reliability, price, and convenience.
They charged me 2.5 hours of labor at $100 when they only worked on my truck for an hour. I questioned it and they said it was right. I have been a customer for awhile but no more. After I posted this review Messer called me concerned about my review. They looked in to the billing and apparently are giving me a credit. Although it says as discussed which I was never called back and told this, I am happy with how they responded and will continue to use them as my plow service provider. I have changed my review to 4 stars. Thank you Messer!
Dropped truck off for delivery @greener-dayz.com contractors
Fast loading and friendly staff
Customer service was exceptional they walk me through how to troubleshoot my plow setup.Thanks again!
GREAT SALES AND SERVICE TEAM.. ANTHONY IS THE BEST, WITH PERSONAL SERVICE AT ITS FINEST...
I guess I should have looked at these horrible reviews first. Now I get it, it is true, they may have been a good company a long time ago. I have had similar experience even worse !! They didnt have enough help, still working on truck after they were closed, didnt even finish the job !!! The plow stick wasnt installed, they broke the factory harness and my light strip in the installation, so my entire left light and signal were out. I went to another garage that finished the work and replaced everything and told me what happened. I tried calling the salesman back, no return call. Got nowhere! ! So did the honest thing and just disputed the cost of the parts and fee for finishing the work, then the owner calls me..cant even own up to what they did, after I spoke to him, he acts all nice. ..but still wants all his money, I mean does he really care about his reputation, ?? How about greed..? Anyone who knows me as a business owner, I would never treat customers like this. Hey own up to your mistakes, be honest. And way to many people to talk to over there, crazy. I knew I should have stayed local and gone to Morrison and Sylvester. .
Great price, helpful people, knowledgeable. Awesome service. This is the place to go.
Had an issue with my sander. Destiny got us right in. She is quick and efficient as always. Dave worked hard to find the problem. By that same afternoon he had solved he issue. Good team work. Very pleased.
The 2 gentleman at the parts counter are top notch. Always so helpful.
If you like having your time wasted and being lied to is what youre after, give them a call. Fisher pointed me in Messers direction for warranty work on a sander. I wont even waste my time storytelling. Mickey mouse operation.
#1 Fisher plow company in Southern Maine for a reason. Also great professional service.
Great people very helpful
Good group of people here, they were all very helpful
Very friendly service, the receptionist gave me a donut!
My truck was there for 174 days without getting fixed. Nothing but excuses as to why it wasnt getting done. Ended up pulling it to another shop.
Genuine people. Great Equipment. Honoring their history. The Go-To Truck equipment house
Great place for any truck body repair or replacement in any style, great paint matching.
Spent over an hour trying to buy the plow side harness I had many pictures and didn’t agree that it was the same...but was reassured that it was. I installed it and it was wrong brought it back the next day and within 5 minutes they brought out the harness that I originally was looking for only to be told they wouldn’t exchange and wanted another $200
Great customer service and very knowledgeable technicians save myself hundreds just by going to them to get my problems Parts and Services done by professionals
Best place to buy new and used truck equipment!!
Great products but even better people!
They will have what you need
Try to get a quote on service body. 3 weeks and sales man not responding. I will take my business elsewhere
Very helpful people and very knowledgeable
Okay service very high prices they do not know how to pick up the phone I dont think I have ever gotten my phone call answered I have spent countless hours on hold with this company very frustrated not impressed in the slightest would not recommend
Could not find a short in the harness 3 inches from the end.
Slow service. Mainly because of the computer.
Great service
Wonderful folks
Top notch!!
We use them for all our plow installations
Called twice to try and have my plow repaired.they took my number twice and was told they would call back. Never happened.Ill look elsewhere. If your that busy and cant do the work then just say So!
Very helpful
The best in the business