Very helpful!
Fast service, but a bit on the expensive side.
Called and asked if they stocked blades for my simplicity mower, gave year make model and size and deck size Reply, I cant help you with out model #, ? Can you cross reference on your computer . No I cant help you with out model # click... Dont waste your time.. Not lia real Simplicity dealer ..
Ive done business with Maine-Ly for several years now and havent been disappointed! They have very convenient pick up and drop off services for purchases made in house, quick turn around as well!
These guys are great! Very helpful in helping to choose the right snowblower, reasonably priced and locally owned so you deal directly with them. They sell and service the same lines so they know what theyre talking about. Would recommend to anyone!
Bought used snowblower and had it delivered. Good selection, knowledgeable staff, owner present. All in all good experience; will be having mower and blower serviced annually there as well.
Dropped a leaf blower there to get serviced. I called a few days later just to check up on it and the gentleman who answered the phone said oh its trashed or Junk. There is some dirt in the carb something to that effect. Horrible way to deliver that message considering most guys are emotionally attached to their tools. I had that blower in the field with me for 3 years before this happened. There could have been a much smoother delivery of that message and Hey!!!... How about a call when you find out the machine is broken!!!So instead of me sitting around and waiting I could have promptly purchased another from them. Instead I just ordered online. They dropped the ball.
Friendly helpful if they dont have it theyll get it
Were very helpful in finding me the belt and the spring for my 24 year old Ariens, even had it sent in mail due to not being able to get there to pick up ... great business and excellent experience
Awesome customer service !Very knowledgeable about what they work on and sell ! Made my decision for buying a new lawn mower effortless, they have my business .
Very poor attitudes throughout the store...ineffective service department! Act like they dont want or need your business!... I have worse things to say but will take the high road and simply warn you here.
Randy (the owner) makes it clear that he truly cares about making his customers happy.
Brought my snowblower in for a tuneup, repairs were not worth fixing. bought a new simplicity pro series ! Cant wait to try it out ! Thanks mainely small engines
Shortly after getting my tractor serviced, the belt keeper rod fell off and went under the blade causing significant damage. Cant be 100% sure that it was service related, but Im afraid to let them work on anything after this.
Gr8 people and gr8 honest service
Interested in selling equipment & services, but very unhelpful when asked about a particular problem & a replacement part. They want to fix your machine, but not interested in helping if YOU want to fix it.
Very helpful and friendly !
They promised assembly and delivery by the weekend then failed to deliver without a call. When I called them they failed to take responsibility and deliver it then, stating they would get to it next week. Very poor response when trying to compete with Home Depot.
Ordered a part for me, no complaints
I purchased a new snowblower from them ($1300). They said it was run, tested and ready to go. When I used it the first time the forward and reverse gears were not setup properly, now I have to bring it back to get adjusted, which is an inconvenience for me. If you buy something from them dont take their word that it is all set, test everything.
Rob is great!
Very friendly and Professional