Went to the Diamond Center of NY to help my son make an important purchase, after my husband bought me a gorgeous ring to celebrate a big birthday. It was one of the best shopping experiences I have ever had. Issac was as nice, kind and knowledgeable a business man I have ever had the pleasure to work with. Their selection was very impressive and he took a great deal of time and care to make sure my future D-I-L would be thrilled, (she was). The other bonus, is the fact that they can size, re-set and appraise your purchase right on their premises. I would highly recommend using DCNY for any jewelry shopping you may be considering. I look forward to Issac and his brother resetting my dated engagement ring.
Diamond center is highly qualified, knowledgeable and amazing service that comes with integrity. Love dealing with them, amazing experience. Highly recommend.G-D bless :)
Loved my dimond cut gold bracelet price was right my sister also bought the matching necklace and some dimond earrings .
I dropped by on Christmas Eve to get a last minute present. The quality and price were excellent! The customer service was also exceptional. Abraham was very pleasant and even through in extras without me even asking. They will definitely become my new personal jewelers.
Isaac is a “gem.” Can’t say enough about him. Very knowledgeable and honest. My wife and I have been going to him for years. We recommend the Diamond Center to anyone we can. Don’t go anywhere else. The quality is top notch. So glad we found the Diamond Center. I wouldn’t go anywhere else. Big selection and down to earth. Not pushy at all. Thank you, Isaac.
Love this place got some fabulous jewelry from themEveryone so helpful highly recommend
Do not go to this place. I bought an engagement ring from here back in September of 2020. 6 months later in March of 2021, one of the accent diamonds fell out of the ring. When my fiance and I went to a different store to get it looked at, we discovered that all of the prongs for the ring were completely worn out, there were multiple cracks in the ring, and the main diamond (which is my grandmothers diamond) had fallen in the setting and could have also potentially fallen out. Im completely disappointed because now Im going to have to spend as much as I did initially to replace the ring.
I always have a great experience in this Jewelry store. Everyone is very friendly, and they always have your best interest in mind. They work with you, and go above and beyond to make sure their customers are happy. Definitely would recommend them to anyone!
I’ve gotten a few pieces of jewelry here and have always been more than happy with the quality and the price. This time they have actually outdone themselves! I had beautiful diamond studs and wanted jackets to enhance them! When I came to pick them up they were more stunning than I ever imagined! I almost fell over! If you are in the market for a reputable, honest jeweler I highly recommend the Diamond Center!!
Went in with my mother to purchase a gift for her 2nd great grandchild. The gentleman who helped us was very helpful, worked with us on the price. Needless to say the gift was a hit. While their we also purchased a mother of pearl cross for me. Needed a new bale and longer chain which he was extremely accommodating. Definitely will get my business again. Thank you
Isaac is very helpful, highly recommend!
I am long time client of the Diamond Center, My family and I only shop here for Jewelry and Diamonds for years. The guys here are very honest always a pleasure to deal with and kind, attentive, professionals. Most of all their prices are always extremely competitive! I highly recommend this Jewelry Store!
OMG they took good care of me my pendent was beautiful such good quality, Robert and his brother are the best.
I highly recommend this jewelry storeIssac was my jeweler who was so wonderful and patientI was so happy and satisfied resetting my diamond stonesAlso Issac gave me good prices on my old jewelry and goldI compared several jewelry stores and found this store had the best pricesMy future daughter in law loved her engagement ring from my son also
I have enjoyed my experience at the Diamond Center and will definitely make them my first stop to purchase any gold or diamond jewelry in the future. Robert and Abraham took very good care of me with the price and service i received. Definitely highly recommended.
I went there to fix something for my watch. They explained how it was not necessary and what to do to fix the issue. Did not try to make anything extra on me. Very honest and friendly people.
The Diamond Center in Westbury they are great and very knowledgeable. They also have a goodSelection of merchandise. GREAT PRICES ALSO!!
I came in helping my cousins boyfriend to buy an engagement ring and from the moment I walked in to the minute I left it was a great experience. I was assisted by Robert the first time and he really helped me narrow it down to the best ring and worked within the budget. I was assisted by Isaac and Abraham when I went to pick up the ring and they were both very pleasant and made me feel welcomed. They went above and beyond to make sure we were taken care of. Definitely met my expectation of exceptional customer service. We got a great ring for a great price, and we left confident in our decision to go with them for this special moment. Would definitely recommend Diamond Center of Westbury. And I’m pretty they will return to purchase their wedding bands here as well.
Run! Don’t walk to this jewelry store! Isaac was extremely helpful, knowledgeable, and attentive. He was honest and I never felt pressured at all. I bought a gorgeous necklace and pair of earrings that I’m going to wear everyday. My mom has been here several times and always has a pleasant experience. She even bought her engagement ring here! Highly recommended!!!! Ask for Isaac :)
I have been doing business with the Diamond Center for several years . I recommend them very highly . Their products are top quality, their prices fair, and the service excellent . I just bought my wife a beautiful pair of diamond earrings and Robert went out of his way to accommodate us. First rate company run by a first rate family.....
These guys are great!! I took to my husband’s father’s ring, who’s passed away God rest his soul and incorporated it into a new setting for my engagement ring and I can’t tell you how incredibly beautiful it came out!! I was so thrilled with their service. I’ve purchased from them before and I will continue to, check these guys out.
Best prices, best services, wouldn’t go anywhere else. If you want great quality and a very reasonable price go here!! Multiple referrals from many friends and everyone one them are satisfied, these brothers do a great job!! A+++
These guys were great. I walked in I needed to take some links out of my watch. they did it right there on the spot. had to go back it was little to tight no problem put one link back in again right on the spot at a very affordable price. I highly recommend them. Great customer service, very professional!!
I made a few small purchases in the past at Diamond Center of NY in Westbury, which I would categorize as good encounters. However, my recent experience was less than positive and disheartening.I decided to purchase a big ticket item as a gift for a special person in my life. Robert reassured me that he and his brother would take care of me if I had any concerns and questions after my purchase. I returned 3 days as I noticed the quality of the diamonds were not as superior as they claimed it to be. My intent was to upgrade to a more luxurious item that I spotted, unfortunately I was met with hostility and denial. I was floored when Robert claimed he didn’t recall how much I spent on the item or even my purchase. To add insult to injury they provided an inflated number for the mandatory restocking fee and was unable to provide documentation to support. What was suppose to be a simple transaction with a trusted jeweler turned into a very frustrating experience as I wasted time, money and as for that special person… was insulted by the brothers. Terrible experience!They claim that they are known as one of the premium jewelers of the world, like many of their promises this is a false statement.If you’re contemplating on a reputable Jeweler with decent customer service, sells high quality diamonds without the inflated price…Diamond Center of NY in Westbury is not the place for you.
I have to say that I am shocked by the negative reviews. First off, I am very critical and if I dont like a place, I am not afraid to express it. If you are able to see my review history, you can see that for yourself. Over the past ten years I have bought four pieces of jewelry. A necklace, a ring, earrings, and now, a bracelet. My wife is a walking advertisement for them. She loves every piece. Why do I keep going back? They believe in customer loyalty, they have always had a great sense of humor. They are amicable, professional, and always offer a reasonable price for quality goods. Again, I am shocked by negative reviews. I trust these guys and I dont trust many people in business. I will definitely go to them again.
Simon helped me to get my baby a pair of earrings. It was affordable, great quality, and Simons customer service was awesome. Go there for all your jewelry, they have great deals. I will definitely be going back.
Ive purchased a couple of items from this diamond store ( Hi Isaac). A lovely diamond pendant and a beautiful diamond cocktail ring...Both times the service was great and the merchandise is outstanding. You will not find a better price for the quality of their merchandise...There is something there for everyones price range. Very Happy!!!!!
My Wife and I made a purchase at the Diamond Center this afternoon! What an amazing service! The owner was such a great help. They were able to work on a price and left us satisfied! Thank you guys! Well be back.
Everyone is the store is highly knowledgeable about their products.. such a pleasure to do business with them.. great quality jewelry, always get compliments on everything I have bought for either myself or my lady.. I would highly recommend you stop in and shop.
If you look at the store front you’d think they are high end jewelers but in reality when you step inside get ready to be ripped off on every step of the way.. I gave in my “white gold” chain for a polished clean up, came back 2 hours later to pick it up, they charged me 100$, I had 1 missing link and my white gold chain became yellowish and tarnish as if it was scraped against the concrete... not only did I get ripped off by money but also my $2,000 chain was demolished!!!!!!! Will never step a foot into this store, if it was possible for a 0 star that’s what I’d give !
Great place !!! My husband and I always buy from this store ! Beautiful selection and good price !! Recently my husband bought for me a beautiful bracelet. Very trustworthy and easy to do business with.So happy wife ;))Thank you so much
There were three employees behind the counter and one lady in the store, and not a single person was wearing a mask. This is extremely disrespectful. We left immediately.
Ive been doing business with Westbury Jewelry for over 15 years. It started out as business, than friends, now family. I love these guys, their Jewelry is the BEST on earth, I will never go to another store for jewelry. I have both brought and sold to them, I got BIG bucks for my LITTLE junk. They are very friendly, extremely trustworthy, honest and I trust them 100++%. Just tell them Pinky sent you.
Great customer service! I couldnt be more happy with my experience! Guys at the jewelry store are super helpful and patient! I love my new necklace! Will bring my family and friends!
Great place with very nice people. I had broken the tool to resize my Apple Watch and they were able to help me with fast and excellent service. For all my jewelry needs I will be coming here.
Simon was a huge help fixing my chain and cleaning it up real good! I would definitely feel comfortable doing business in the future, really nice stuff in there.
Very pleasant people to deal with, honest and knowledgeable. This should be your first and only place to purchase jewelry. So glad we found them. You will not be disappointed.
Great service! I came by to get my rings cleaned and noticed a beautiful necklace! The owner was so helpful! Im so happy with my new purchase!
We came into Diamond Center in Westbury to help my cousins boyfriend buy engagement ring. Once we walked in we was greeted nicely by the whole team. Robert assisted me by showing me multiple different rings. He took his time to explain each ring, how they costed and styles. I told him what kind i was looking for and the budget and he showed me the most beautiful ring ever. Once i showed my cousins boyfriend the ring he fell in love as well and we knew it was the one. Robert was sooooo nice he gave us a good deal on the ring and gave us time to come back to pick up the ring. The day of pick up, i was greeted by Issac and Abraham and they was very helpful and made the transaction sooo smooth. They was nothing but sweet and kind. I would definitely recommend coming to Diamond Center for any jewelry. One of the best experience!
This place is Great and they are open fro Business, The Quality of the Jewelry is Amazing !!!!
Issac helped me he was excellent!!
Great place to buy Jewelry! Like I really mean this ! Ill come all the way from Queens ! You cant lose when you come here.💯👍🏿my wife love her ring I got her.Thank again!
This is the only place I come for all my jewelry needs. The brothers are amazing, friendly, and gives me the best price on the market. Ive known Isaac for over 15 years and I wouldnt change a thing. Thank you for being you.
Great place to do business with! Extremely knowledgeable, very friendly. Smooth, easy transaction. Left with a Rolex!!! We have a new jeweler!!!! Cant wait to go back.Thank you Robert :)Rose and Jim
BE WARNED!!! Bought an $800 diamond ring, had it for MAYBE 3 weeks and 2 diamonds fell out of it already!! and they won’t fix it! Also most of their reviews are fake. DO NOT BUY FROM THIS BUSINESS. I recommend going to an actually trustworthy jewelry store, really anywhere besides this place!!
I purchased a really beautiful Gucci style chain and diamond white gold cross from here for my husband For an engagement gift 6 years ago. He still wears it every single day. It’s in amazing condition ! never faded or had any issues with it. I paid a reasonable price for it and the owners were extremely professional and knowledgeable . A few years later I came back to buy myself a neckless . Again, amazing quality gold and diamonds and not the slightest complaint. Always a really great experience ! Whenever I am in need for something wether a gift for someone or for myself this is my go to place!
The guys are real deal...very honest,trustworthy, and polite. I have been to plenty of jewelry store but never have recieve such good service. I will never go to any other place....
Amazing selection- my husband bought my beautiful engagement ring from Westbury Diamond Center and I was awestruck. When I damaged the ring while working out at the gym, WDC had it repaired and back on my finger in an hour - and it looked flawless!
Very polite and helpful staff. Impeccable customer service 👌🏽. They will definitely be seeing me again
This is an updated review with my purchase on an engagement ring for my significant other . They sell very good diamonds and have a reputable background with the collection of diamonds they offer. However, their craftmanship is very poor. I purchased an engagement ring and tried to have it fixed after a minor accident from my fiancee and it kept having problems with the setting. We had to got 3 times and we kept having loose diamonds and other technicalities. The people seemed to not care for us as they received the funds and purchases from me, the consumer. To me this is very unprofessional and unwarranted. I had to fix the ring somewhere else. Do not go there for ring settings or anything significant for your future partner. They claimed they were professionals and can fix it, but diamonds kept falling off from the band and not the halo. Once again, they have no idea what they are doing and their craftmanship is lacking. Lastly, they have very bad customer and professional service. When you need 3 repairs in less than 2 months that is very pathetic to be quite honest.
Beware! Rude doesnt begin to describe it. I guess I didnt fit the profile. Went in to see some options. Asked me if I was buying today. I said Im still shopping for the right piece. Said he doesnt want to waste time. Come back when Im ready to buy. Really? Not ever. Never see any parts of my business.
Great staff! Very helpful and service is great as well.
I have been a customer for many years and these guys never disappoint! Isaac and his family are amazing, helpful and honest. Westbury Jewelry is my goto place for everything. I highly recommend it!
I bought a necklace for my niece from Robert and the chain broke a week later and I came back to repair it and was treated very poorly. I Felt pushed to the side and like nobody wanted to help me because I wasn’t making a new purchase. Very unprofessional, Very poor quality jewelry! Will not be going back ! Do not go here !
Very nice guys to do business with.. beautiful merchandise and very good prices!!
Wonderful place,I needed a necklace repair I was told it would be approximately a week.Simon was helping me I explained I needed it right away for special occasion.He said no problem and fixed it right away.I offered to tip him and he would not take it.Im so grateful I found the store.Thank you Simon.
My friends bought her wedding rings and they are gorgeous
These guys are the best. Beautiful jewellery and at a great price.Happy with the experience and the product.
DO NOT TRUST THESE GUYS ! I DONT THINK THEY HAVE REAL JEWELRY, SEEM REALLY SHADY ! do not trust this business
Excellent service and wonderful pieces available.
Been a customer since 2005. One of a kind.
Came Into the store looking to buy either a buddha or Saint Michael pendant and I was ignored like I smelled. No customer service at all not even a glance. I’m not the right skin color or I’m not dressed in a suit.
Complete Scam stay away from this place this guys are real thieves..
Fabulous jewelry and great people!!! Told my husband not to buy me jewelry anywhere else!
Great customer service !
Very rude, customer service will never purchase a item there .
Horrible experience