Attentive and accommodating staff.Storage area was clean and well lit.I had a pleasant experience with no complaints.
Facility is clean and safe. Ennio provided exceptional customer service from day 1. Pricing is competitive and reasonable. There are many storage facilities in this area but this one stood out. Happy with our choice.
Just wanted to say how impressed I am with this place! Clean, secure, very competitively priced for the area. Everyone I’ve interacted with here has been incredible, but Ennio takes the cake! Such a genuinely nice and welcoming man, makes me very glad I chose this facility over others.
When we started renting a 10x10 they had just opened and offered really good deals, but each year they have raised the price and recently raised the cost of their insurance. The storage room, building and grounds deserve 5 stars but there were communication issues regarding these price changes.
Easily the best, local storage facility! This is the second time Ive used StorQuest and the experience was better than the first. Mr Santos took care of getting me my unit and made everything simple and quick from the start! Highly recommend this facility, great staff, clean and secure.
The facility looks immaculate and very well kept. Ennio was incredibly knowledgeable and helpful. Signing up went without a hitch. I unequivocally recommend this facility.
Excellent! Ennio was super helpful and so nice! He made it very easy to set everything thing up and explained everything very clearly and made sure I knew everything I needed to know!
Friendly staff who was very thorough when explaining everything. They were very patient when I asked tons of questions. I’m looking forward to using the storage facility in the coming months!
The area and the units were well kept and clean. Also the staff was very helpful anytime I had questions or needed assistance. I have used storage units in many locations across the country and this is by far the best!
I just want to say that the manager Ennio was very informative, professional, thorough and a real nice guy. He made it a quick and painless process.Thank you Ennio!!!
Their introductory price was really good, however I stayed longer then I intended and ended up having to pay full price. Probably would have stayed had it not been such a difference. Place is clean, and access hours are pretty convenient.
I tried to go to the Westbury place several times, during open office hours & it wasnt open. Calling the 800 # didnt help either,since you either wait for 1/2hour+ or leave a message & it takes 1-2 days for them to call you back!Once you do get into the office & see ENNIO, you are well taken care of!! He explains everything to you. He shows you the various units available & how to get in & out as easy as possible. You get to reserve your unit & then sign up a week later. I was able to get a great rate. The website leaves a few key * unanswered, as far as cost of insurance & how long the price is good for. Place is clean - could be a bit lit better inside the unit.
My experience coming to this storage facility was very nice!! Ennio Santos took care of us right away, he showed us the different size of storage units, he was very patient, answered all of our questions professionally and had a great sense of humor, which made us feel welcomed right of the bat! He was very helpful with everything!! The storage facility was very nice and clean, I would highly recommend it!! And the price was just right!! If you’re looking for a storage facility, this is it!!
Enilio was such a big help in every aspect he was such a pleasure to meet he made everything extremely easy and smooth.
We had a great experience today. Ennio was fantastic to do business with. He made the transition very easy and explained the polices and rules clearly to us. The building itself and units are very clean. Pricing is competitive with other local self storage facilities.
Excellent service, Ennid was professional and knowledgeable
Enio helped me throughout the whole process and answered every question i had. He also went above and beyond expectations by explaining and offering discounts for future upgrades and giving me a tour of the floor where i would be renting on. I appreciate everything that was done in order to help me with my first time renting a storage unit.
E Santos was phenomenal in helping get my storage needs met. He knows how to deal with customers and was super respectful, patient and informative. He made sure that I knew how to use the special lock and that I was able to use my code to get in to my storage area. He also explained the agreement very clearly. This facility was clean and very well kept. While having my storage set up...a friend arrived and advised that I made the right choice using StorQuest. Thank you so much E Santos....you are a very valuable asset to StorQuest Self Storage!!! My next visit....I hope he’s happens to be the one in the office that day!!!! Job well done Sir!!!
I was unhappy about having to rent a unit but it has been a very nice experience. I really like the personnel--they made me feel comfortable and important. The place was easy to access and seems safe. Price is pretty good and my unit was clean. So far so good!
Very Nice Staff, easy sign up
A highly recommended site for storage, Ennio and Patricia always offer great collaboration and friendly service.
Facility was excellent and accessible. Staff was unfailingly pleasant. Storage facilities are the national norm now and while I wasnt planning on renting for so long, overall it was a good experience.
Ennio is the best! Extremely helpful! He made the whole experience so much easier. Clean, well kept facility. Great prices!
Amazing customer service.
Securing a space was very easy with a phone call as well as fast! On arrival the personnel were very accommodating, polite, professional and efficient. The pricing was acceptable as the rental is short term. Access was easy and we had a lot of stuff. Security seems fine. Space was very clean.
Very good customer service and emoni was an amazing person to deal with would recommend to anyone who wants safe reliable service and storage at a great price location and clean building may I also add very fast service as well .
Just want to say if your looking for the best pricing and great quality in a storage facility this is it. From the excellent customer down to the cleanliness, I have nothing but positive things to say about these guys. I came in met with a young lady by the name of Tricia and she took her time showed the unit, went over pricing, made me feel comfortable and did not rush one bit. Will be referring my family to here
Ennio Santos provided an excellent service, the the storage unit is clean and well maintained I’m glad to be joining StorQuest
Is a good location
Ennico santos was great explain everything in detail hes awesome person and manager thats what i call having a managee that makes you understand everything and make you feel comfortable.i already told my other family members to go see him for help in getting any space in the future and ill recommend him to anybody i know to come here and see him and get storage from him hereJose cienfuegos
Wonderful storage unit that is always clean and tidy. It’s centrally located and safe.
Ennio greeted us and helped us find the right unit for our needs. He is very patient and thorough.Great space, clean and ready as promised.
Ennui was wonderful! He was patient and warm!! Even though the customers were there for various reasons, he made us all feel like individuals and was conscious about our concerns and issues. Thank you Ennii in westbury❤️❤️❤️
Absolutely disgusting experience. Went to my unit 2 months ago & my belongings were fine. Went to move my things out & found mice feces all over the floor of my unit. Only to find it was all over my things. My mattress & couch were ruined. The insurance affiliated with the storage unit is trash. The storage unit also requires you to get rid of the disgusting things & pay to dump it. To say I am disappointed is a complete understatement. Horrible experience to say the very least. Do not recommend!
I recently purchased a storage unit here and customer service was excellent. The facilities were clean and easy to navigate. The manager Elwin, was great. He helped me and my fiance pick the right size and talked us through the whole process. I would highly recommend.
Professional courteous service given by the manager Ennio. A simple process from start to finish. All of my questions were answered and I was given the highest customer service. Ennio and his staff are extremely helpful and went out of their way to assist me with my move.
Great customer service, detailed and courteous
Probably the cleanest storage place I’ve ever seen. Very friendly and accommodating staff. The person helping me was named Patricia, she explained all move in charges, access times and answered all questions I had. She made my move in very easy after a very bad experience with my previous storage facility. There was a hole in the roof right above my unit that the employees, management and even the landlord refused to fix telling me they installed a clear roof, just ridiculous, and then they had increased my rent by a little more than 30% after only being there 5 months. StorQuest is the way to go. Stay away from orange colored places with the initials PS, they promise you everything but in my experience only StorQuest has delivered.
Amazing place. Great storage facility and awesome staff. We were on our way from Boston, MA to move my sisters things into a storage locker. Ennio waited a whole hour after closing for us in order to get us set up and running. We couldn’t appreciate him more. Saved our day.
Ennio and Patricia were wonderful to work with. Exceptional service and storage space!
Hello I have unit 2132 the whole building is super clean just like the hospitality I feel so very comfortable with having my belongings in my unit the customer service is great! The entire staff gives the best customer service the hospitality and the atmosphere is super clean! Just like the entire building! I would recommend StorQuest to my friends and family!
Patricia was great at explaining and helping us find the right storage unit! We were done with whole process in less than half an hour. 5 star rating from me... thank you Patricia.
I went into StorQuest with a lot of questions and I was very hesitant about having a storage unit because honestly I have never needed one in the past and I didn’t know where to begin. I have to say the attendant Juliet was so helpful and answered each and every question of mine with immense knowledge and care. I was a pain in the neck for sure and she showed extreme patience and was not pushy at all!!! To be honest if it wasn’t for her I probably would had walked out with more questions than answers but she truly spoke so professionally and elegantly that I no longer have any doubts. I am extremely happy with the service and I will continue to tell everyone I know about how excellent my Experience was. Thank you Juliet for your time and I hope you get the recognition from management that you deserve because your phenomenal. A++ rating 5 stars and a big smile from me!!!!
Patricia was very helpful with the whole process of finding what suited my storage needs. Very easy and quick process. Thanks very much!
This facility was great. It was spotless, super convenient, and the staff was spectacular. They were knowledgeable and very friendly. Always looking for ways to make me feel comfortable during my moving transition!!!
The staff was very nice and helpful answered any questions we had I would recommend this facility to others
Ennio is so nice and helpful! It was quick and easy with him. 10/10 would rent another unit just because of his service
I visited this location on February 13 and was pleasantly surprised. I randomly showed up in order to attempt to view the units to get a gage as to space and maintenance. I spoke with Elwin once I arrived and truly he is super professional, kind, funny, and honest. He is running a tight ship, which I greatly appreciate. The location is super clean! Great security! Free access to carts and dollies. Climate controlled. And again did I mention the cleanliness and safety/security! Plus Elwin is super patient and thorough. He took the time to show me various units in order to decide my best option, without any pressure or hassle. No hidden fees. Everything was easy and transparent. Truly a fantastic bargain. I highly recommend this location and Elwin. Can’t go wrong. Thank you again Elwin!!
Very helpful staff. The manager, Elwin was very friendly and helpful. He was able to answer all my questions. I felt like I was a customer here for years!!!
Great storage facility! Super clean, climate controlled, and very convenient for the local colleges in the area. Have been renting for the past two summers and probably will continue to do so while Im in school.
I’m very pleased with the courtesy and the patience l received at the time of my rental. The first room that I booked was too small and I was able to up grade with no problem. Thanks for a great rental experience. Yes I would recommend that facility. My unit is rented under Leighton Grant.Be blessed!!
Very nice and clean. Elwin gave us a tour of the place. Showed us a few storage units and helped me choose the right one. Not many employees will take the time to do all of that. He also demonstrated how to use the lock and how to put in the access code. Also answered in full detail every question i had. I recommend this place 100%
The best storage Facility Ive ever used.It is clean and well organized.The staff was very friendly and helpful.Highly Recommend!!
Being a first time storage renter i must say that StorQuest Self Storage is the place to come storage your belongings. The manager was very informative and helpful he answered all my questions. He helped me pick the perfect size storage for what i had to store. The buildings are very clean, and each have carts to help make your move easier. The only thing that i would say is super annoying and inconvenience on your moving day is that you need a pin to access your building to get to your unit. However the sliding door does not hold for a long time and each time the door closes you need to re-enter the pin. Which is not helpful if you have many trips to make and have a lot of people helping you. Youll either need to have a person or be the person to enter the pin for everyone or give everyone helping you move the pin to get in. Mind you the pin is not a short one either. Other than that i would recommend.
Great customer service, very friendly and helpful staff, providing all necessary information and assistance about the facility and the products they offer. The storage facilities are very clean, organized, safe and very well-located, right next to Westburys train station.
The location was very clean, well kept and well lit. The serevive was excellent as well- Trish was very attentive and explained the different options in sizes of the units and walked us through the various options. Once we agreed to the size we wanted, she patiently walked us through the loading areas and explained the hours of operation, etc. We are very happy we chose StorQuest to store our items.
This was my first time ever renting out public storage. My neighbor RAVED about StoQuest of Westbury, NY so I decided to check them out. Their website is user friendly and very easy to understand. My daughter and I went in to finalize things and we met one of the nicest & most personable person...Ennio Santos. Such a pleasure to deal with. He made us feel super comfortable, he explained everything, great energy and thorough on sanitizing for COVID. I’ve already referred a few more people to go in to setup storage for themselves. My daughter and I are super pleased with everything. My apartment is looking back to normal already after the declutter process. Thank you Ennio and StorQuest😃
The Employee Patricia is the epitome of Customer Service she was polite courteous patient and knowledgeable of the task at hand. She made my business transaction seamless And a positive experience.
I’m very happy with my experience at StorQuest in Westbury. The facility is very clean (only three years old) and the customer service from Elwin, Patricia and Felicia was excellent. Everything was clearly explained and the pricing and terms were very reasonable. There is considerable variety in the size and cost of units making it easier to find the one that suits your needs. Packing supplies are sold in the front office which is an additional convenience.
Well, Im only a few days in but so far Im quite happy with the service, attitude and facilities. It was a little more pricey than some others but it was convenient, I got a perfectly situated unit and the young man that helped me was great! Shout out to Elwin for tending to this grandmas needs!
My roommate and I rented a 5x7.5 to store our things over the summer. Weve never used a storage unit before but it was so easy. Elwin was very friendly and explained everything thoroughly and answered all of our questions. We completely trust them to keep our things safe.
This storquest storage is very impressive. It is fully equipped, climate controlled, very clean! We are renting a 10x10 storage. The store manager Elwin, is really awesome! A++++ rating! He was very detailed with each and every step, great customer service and sense of humor! He made sure that the unit we are looking for fit our needs and recommended only what was necessary for our personal items. He is very friendly and knowledgeable with everything! I highly recommend this place to anyone looking for a storage. Thanks Elwin!
Just rented a space at this location. First time there and I was impressed with its beauty, organization and cleanliness. The store manager Elwin Williams was very efficient and professional explaining everything in detail. The place is very modern and equipped with high security system. I will highly recommend this place.
Had a 10x5 unit that was perfect for my needs. The staff at the front desk was was very accommodating in finding us a unit that was wide enough to accommodate all my belongings. The pricing was the best amongst all the other storage units I looked at on Long Island. And it had all the amenities of any other storage unit. Would highly recommend!
Great place for storage, had everything my company was looking for. Climate controlled units and drive up units. The staff is very professional and helps you out with anything you need. If you need a storage unit I would highly recommend StorQuest in Westbury it’s the ideal location, being right by the train if you don’t have a car is a plus.
They’re really nice and pleasant and accommodating people. Especially Patricia and Olivia. And the place is good and looks really safe and neat.
Thank you for your help Elwin you made this super easy !People don’t look no further see Elwin or any of the other staff here there is no better place !Storquest Please give this guy a raise ! Both my wife an I have been to other places with terrible service until we meet Elwin.He showed us a few different units an was in no rush trying to move us along he was very informative an very courteous
Stored content of college dorm room over summer break last year and returned again this year when schools closed early. Clean and easy access and friendly staff - highly reccomend
Was a good experience doing business with StorQuest Self Storage. And the store manager Mr. Williams, made sure that I felt safe & comfortable trusting them with my belongings! Ill recommend this place! - Rosemary
A++ all around! Outstanding service! Very friendly staff! And to top it all off—very reasonable pricing for a fairly large unit. StorQuest will be holding on to my stuff for sure!
I was helped by felicia at this location and she was simply awesome. She took the time to walk to the various units which was helpful, and answered all my questions. Excellent service. Id definitely recommend giving them a shot if youre looking for storage options.
Great customer service, clean units, great security, and great prices. Will use again in the future. I highly recommend this storage facility above all others it’s the most bang for your buck. Plus a friendly smile and voice if there are any concerns ever.
Great location and facility, great price, and great customer service!! Even went above and beyond and the customer service representative got my 3 year old daughter a drink and popped her some popcorn while I was dealing with the movers. Feel lucky to have found this place!!
What else can I say besides EXCELLENT service! Khadija was so kind and welcoming. She thoroughly explained everything to us and made our experience as pleasant as possible. As for the storage lockers/facilities, they are very clean and safe. Everything is gated with convenient access to elevators and dolly’s. THANK YOU!
This is my first time using a storage facility and Elwin made the experience pleasant. Everything went smoothly and he explained everything in detail. The facility was nice and clean and I feel secure leaving my items there. Thank you!
Quick, easy and fast service very clean facility
Mr. Elwin Williams takes care of business! Renting storage from one coast to another can be frustrating, and even scary. Not so, this time. All of my needs were satisfied beyond my expectations. Thanks for making my life easier. Would definitely refer StorQuest to a friend.😀
We were greeted warmly by the store manager and his team. We immediately knew it was the correct place to store our treasures. The staff explained all the details and got us set up quickly. Now lets not forget to mentioned the price was right also. There are credits for referring others and senior citizen discounts which made this the place. A clean and very pleasant storage facility. Thank you guys for welcoming us we feel at home.
Amazing experience using storequest! B. Stacker was so informative and friendly! She was fast and made renting a unit super easy. Would definitely recommend for all of your storage needs!
I recently toured/previewed and then rented a unit at StorQuest in Westbury, NY. The staff was incredibly friendly and knowledgeable. They were not pushy. They did not try to up-sell me. They simply tried to discover and meet my storage needs. The site itself was very clean. So far (fingers crossed), I had a great experience at StorQuest.
StorQuest stood out among all the facilities I called in the area. They were better on price (for climate controlled places) as well as for customer service. Additionally, the associate I dealt with, Felicia, was well informed, friendly and helpful.
From Day one i have been met with nothing but professionalism and curtsy.The upper management staff and crew at this facility have made my storage needs a pleasure to deal with and i highly recommend.Keep up the good work guys and know as long as i need a place to store your my only choice.
Felicia was a great help with helping my mother find a storage unit to fit her needs. Place is very clean & well organized, also special shout outs to Brianna on my first visit
We recently rented another unit at the Westbury location. The staff is so courteous and accommodating. Everything was explained with a smile and reviewed. The manager of the facility showed us the availabilities and discussed options all with a smile. The facility is clean, well lit, and the music on the floor helps to establish a good atmosphere while in your unit. Well run and a pleasure to do business with!!
Excellent experience! My husband and I made a reservation on a Friday, to store our things the following day. I received a confirmation call shortly after submitting my request online, and when we arrived the next morning, the unit was ready. Customer service was excellent, and the agent who helped up was very friendly and knowledgeable. The facilities are extremely clean and well-cared for. Very easy access, as you can drive up to the elevator to unload your belongings (much appreciated on a snowy day!); they have carts available as well. I am very happy with this facility!
Big shout out to Ennio for helping us out! Unbelievable customer service, if I could give more than 5 stars I would!!
Great polite service. Just note that the lock here is not your regular padlock
Khadija was extremely professional helpful and knowledgeable.Extremely clean and safe facility.Their prices are the best around,The owners should install more security for the employees. Simple Things like panic alarms
This place is great! Good rates, nice facilities and helpful staff. I am very pleased. Thanks Elwin!
Elwin helped me out, and he was absolutely amazing! He was very sweet, trying to get me the best deal he could. The facility was clean, safe, and inviting. Fantastic!!!
Great service. Elwin was fantastic. He took time to explain everything to me. The facility was need and clean. Excellent experience
Clean, convenient and very well run! Elwin, the store manager, is sooo efficient and knows his job very well and makes the customer feel comfortable and confident! The best place for your storage needs!!
Had an issue with storage elsewhere. Was able to get a unit that day, and felt extremely well takne care of. Facility is nice and clean and feels very safe. Would recommend to anyone looking for storage.
I searched high and low in Nassau/Queens for a safe, clean storage facility with reasonable rates. StorQuest was the only place that exceeded every expectation. The staff is patient, knowledge and very easy to work with every step of the way. Vanessa took me to visit numerous units (they have a huge variety of sizes) until I found the exact one meeting my needs and never made me feel rushed. Felicia explained everything in precise detail when signing my paperwork and even helped resolve a minor pricing issue. Access is easy & the extras, like covered, indoor unloading and free moving carts, come in handy when moving in or out. Im very confident knowing my stuff is safely locked away and secure.
$80 a month for a 5x7? Not bad at all. I should’ve came here instead of public storage.
It was quick and easy. The representative was very pleasant and explained everything to me leaving me without out any questions. I was in and out in 15 minutes. Thank you
The staff is always very helpful and courteous, I would recommend this to family and friends
Excellent service and staff. Facility is brand spanking new and super clean. Ennio the manager was extremely helpful from when I first called to setting me up with an unit. Make you feel right at home, and will be recommending this place to friends. Thanks!
Take care of your rat problem at your Westbury location. The customer service there was great but your facility cost me personal items. I am very unsatisfied with my experience.
I love the associates that work here so friendly and so very helpful to my every need and problem. Im glad youre came back to storquest they have never let me down