Picking up parts for my work. Very friendly service.

Very helpful. Got me what I needed.

Guys were very helpful. Great experience!Thanks again!

Tonight, I went to have a free engine diagnostic reading for my vehicle because one of the lights went on. They lent me the machine, told me the wrong information on how to use it and treated me awfully. Never will I go there again.

Needed parts for my truck, Travis was a huge help, very knowledgeable and quick, I never go to advanced auto but I will now if Travis is working. I dont think he is a manager at Westerly, R.I. store but he should be.

I dealt with Travis and he knew what he was talking about, got me the correct parts and was very polite.

The very best customer service. Great selection. The option to purchase online saves significant money.

Easy Pickup from an online order. Free installation of battery too! I ordered a new battery online to save some money by using a discount code. The battery was ready for pickup in literally minutes. Rather than going back to home, their team was helpful by installing the new battery right in their lot. The new installation was a little bit of a challenge in that it required removal several items in order to remove the old battery and to install the new one. The price with the discount was a great especially for a top of the line battery. Hats off to Bill from Advance Auto for all your generous help. Its nice to see people smile while helping out. It is my favorite auto parts store. Thanks again!

The salesperson was very helpful and polite!

Good help and discounts

Very satisfied with the service

Good cheep parts lifetime a plus

I’ve been to this location on numerous occasions and have always been pleasantly impressed by the professionalism of the employees of this location. The location is clean and welcoming. There’s barely any wait to receive assistance and the employees are very knowledgeable about the products they carry.

The man with the cool beard at the counter was super helpful. It is kind of a bummer that the coupons they send out have to be used online and picked up in-store rather than being able to bring them to the counter but I got everything I needed and my brakes were done right the first time.

Great place to get your Auto Parts. The staff that works here is extremely knowledgeable and willing to help even if they have to direct you to their competitor. Which I cannot say about their competitor. This store may just be a chain but I feel like I live in a small town with the staff that are glad to see me come in. Thanks guys

Advance Auto Parts (in general, not just this location) is my go-to for auto parts, that being said... both Google and A.A.Ps own website show this location as opening every morning at 0730, this location wasnt opened until 0805 this morning. I spent 35 minutes watching people pull around to the back of the store while I waited to pick up my parts order. There is a sign in the window with store hours, but the opening time is hand written saying 8AM is there opening time, when I mentioned the discrepancy I was told that they (the people at this location) have been trying to get the time online changed for a few years with no luck. Maybe it time for someone to fix this so people arent sitting around waiting for the store to open. This isnt really a complaint overall, but the times should be fixed online if the actual hours are different.

Helpful and friendly staff.

I had a check engine light on so stopped by to get the code identified. The process took less than 5 minutes, was free and the rep was knowledgable and friendly. No sales pressure.

Whenever I need a part or am not sure what exactly I am looking for the staff is more than willing to help me out. I drive a classic sports car and they are able to order just about everything that I need all the way from wiring harnesses to brake calipers. Normally I order everything online but their prices are very reasonable.

The team here is always helpful. I try to do as many auto repairs as I can; Ive fixed two vehicles this month talking issues through with different employees. Based on garage quotes Ive saved $600! Based on my experience Ive decided to use them as my main source for parts/supplies over the other 2 place right next to them.

Picked up a fuel leak in my motorhome, water separator gasket. I was able to remove the separator block but could not remove the can. Took it to advanced auto and short Chris took it in the back and broke it loose for me. Now i was able to run the rig with out pumping fuel on the ground and was able to get it leveled. Now the wife is also happy.Thanks Chris.Awesome costumer service.

Nice people, and they have most of the parts you would need locally. If I need something fast, I go here.

When i get parts or anything from her the staff is knowledgeable and a joy to talk to and they have what i need 90 percent of the time

Did not ask for my phone number for rewards program. I was the only person in the store. Kinda weak considering the amount of emails I get

Great bunch of people!, Ive had bad days turn much better after stopping in & problems went away, thank you for Great! Team

Prices are okay if you use the website discount codes or have an account. Counter staff is okay but they seem to have having some turnover lately. The few long standing people are solid though. That said its hard to walk out with an oil change when its considerable cheaper to go to walmart.Batteries are great, everything else is national brands.Much easier to walk in here than Autozone next door which is often a zoo.

The guy at the counter was very helpful. They didnt have the part... But he tried.

Friendly staff. Quick service

Hell yeah. Best place to go for auto parts and car talk. These guys know their stuff!

Love the place, the worker are very helpful and always leave getting the right parts for my vehicle.

Be careful they dont give you the wrong part. Make sure you bring the old one with you

Always had great service. Staff is knowledgeable and friendly.

I was talking with the service person behind the counter and the phone rang . The service person answered the phone and let me wait for about 5 minutes. Should have been the other way around. Needless to say I made my purchase someplace else. When a coustumer takes time to comes in the door that coustomer is priority one. Not the person looking for a price on the phone.

The staff is always friendly and helpful; and make excellent recommendations if they see an issue with your vehicle. My favorite auto store.

Lower prices on website then in-store

Always Great service and product availability

Clean good service & they love my service puppy WARM.

Went in to buy a battery and it turned out they couldnt install it because the type of car i have. Instead the guy sold me a jump start kit that had all the bells and whistles that I didnt need(of course it was way more expensive). He said it was the only kind they sold. Went to return it the next day at a different location, it was unopened and unused and come to find out they dont take returns on electronics anymore which was a brand new policy(the girl said all employees are supposed to inform customers of that). Thankfully that location helped me out and took it back.

Staff is fantastic, Especially Chris H.

Service is good and staff knows what they are doing.

Tend to have odds and ends parts as well as your normal parts store parts. Went in with 2 different light bulbs off an old motorcycle on the off chance they could order them and they just happened to have both in stock.

Great place to buy auto needs

Its a Auto parts store

Great place smart people, they know there parts

Better than napa

The staff is always helpful friendly

Good people, great prices

I find autozone much better

They always have what I need

Great and helpful people! Wow!

Always helpful and professional.

Excellent customer service

Nice folks fair prices

Generally unhelpful and hands off.

They are good to customers

Super helpful people.

Absolutely wonder employees

I just wanted to buy windshield wiper fluid they had 6 different kinds and prices listed for 4 other overpriced brands

Awesome customer service

Lots of auto supplies with kind people

Reasonable price

Excellent service

Helpful Staff

POOR CUSTOMER SERVICE

Found everything