Love this store. Sandi and Larissa were so very helpful, super nice, efficient and professional. I will be going back.
The store was nice, but for 3 weeks in a row they have been out of my Tombow markers. All the popular colors are gone, frustrating!
Disappointed that they no longer carry anti reflection glass for framing. They only carry UV glass which just turns the reflections blue. Wonder what brainiac decided to stop carrying something people need. Had to go to local frameshop.
The line is always long at this Michael’s, but they always have what I need! The staff is very friendly and helpful.
Found exactly what I was looking for with the assistance of store personnel and check out was a breeze. I will definitely return if I do another project.
Always smells like creativity inside Michaels. Enjoyed walking the aisles and getting inspired for the holidays. My daughter and I enjoyed all the decorations
Great framing team!
If your looking for yarn not the place to go!!
Michaels is a dangerous store for me.. I love it so much.
Paradise for crafters 🥰👌
Great selection of craft items and ideas.
Friendly and helpful staff. A fun store!!
Wonderful friendly staffs. Lots of selections for decoration ideas.
Pretty good Michaels location, seemed pretty standard for what you can find in these types of stores. I noticed that they had a great selection of clearance items, which included a lot of kids toys and crafts.
Well stocked store with plenty of nice & knowledgable staff to help you find things.
Very helpful staff.
I love shopping at Michaels for my craft needs. They usually have exactly what Im looking for and then some. The store is usually clean and well organized, however it can get a bit chaotic and crowded during the winter holidays. I also like that when theyre busy, they have every cashier on their cash register ready to keep the checkout line moving quickly. Overall very pleased with this store.
Has practically anything you could ever want for a crafts store, including seasonal decorations. Sales are common, however most of the sale prices are the price the products should originally cost, so be careful not to be fooled.
I had a rather huge Retirement scroll framed and was blown away by the perfection demonstrated by the work performed. Due to its size, the framing would have run $1,500.00, but I was able take advantage of one of their many 70% discounts for custom framing; as such, I was able to have a beautiful symbol memorializing a 31+ year career, at a substantial savings...what a score! Thanks Michaels.
Big line outside... I was on lunch break and didnt have time to wait. I had to order from amazon.
Enjoyed lower than normal pricing. Did order pick up, everyone was friendly, but they only had one employee doing pick ups and that one was the manager, she is the only one with an iPad apparently. Not too big of a deal, but it would have made wait time a lot less.
Is a great place 👌
The store was organized and the staff was friendly and helpful.
Clean, safe social distancing.
People were very nice.
Great place to shop
All the pens one could desire on a daily basis.
All your crafting needs in one convenient location. Plenty of parking with a Smart and Final and a Staples in the same area.
Great place for craft materials in Westlake Village.
Great place for artists and crafters, many selections. No matter what location, always verywell organized and services. Love them.
Store is a bit messy, but they always have what I am looking for.
Great range of goods for arts and crafts. Very helpful staff. Reasonable prices. Will definitely use again for supplies.
Standard Michaels store, but it seems that everyone decides to check out at the exact same time, which in every case, theres only one cashier. This is annoying because I have seen many other employees walking around who could easily notice that one employee is doing all the work and they could call someone in for back up. However long the wait might be on a average day, I will always wait patiently because they honor a Military Discount and every little bit goes a long way for our military families. And for that I will honor Michaels with 5-stars. We thank you for the support you give us!
Extreme variety of items. Worth going in just to look around
Great experience wonderful staff
Can always find great DIY projects/materials in their clearance section. Love the options of pre-made wooden dollhouses, castles, pirate ships, bird houses, etc 2 paint. So, I dont have 2 actually be a carpenter 2 behave as one.
It is not Do it yourself anymore it is do everything yourself. Nice store holding a wide inventory.
I just hate the coupon policy. If you dont allow different coupons to be used in the same transaction then kids should be able to use them in a separate transaction with their own money but thats not allowed... I have two kids Im always trying to buy supplies for.
Love michaels
Helpful staff, wide selection of seasonal items. Just wish the picture frame options were either a slightly higher quality or reduced price.
The staff is knowledgeable and very friendly, however the lines can get long very fast. So sometimes check out can be slow. All and all its a great store where I get all my craft needs.
Michaels is always a fun experience. I keep finding ideas for new projects and they always have the supplies I need.
Michaels is a great place for arts and crafts supplies, but this visit was disappointing. They advertised a huge clearance event but there wasnt much on clearance. There was a glitch on applying the coupons I had and the cashier was very dismissive... like it was up to me to figure it out.
A lot if chouces, even right before holiday. They also redid their jack stands so theyre able to help people faster than in the past. A great for the holidays because they have a little bit of everything!
Although Michaels is always a great store to get whatever you need for DIY, this particular location is very hard to navigate. There is no flow to the product placement and the workers, at least the ones that I have encountered, are a little abrupt and ready to get you out the door.
I had a very good experience. The store is well stocked and the manager was very professional helpful and nice. I am a veteran and I received a veterans discount as well. Great store.
John in the framing department is so nice and very knowledgeable! Professional is an understatement. He went to great lengths to help me with a rare piece of basketball memorabilia to frame it properly so it will stay preserved. I have had many things framed at the Fallbrook location in Woodland Hills as well. Ive had great experiences in both locations. And not to mention.. The coupons ate GREAT!!!
Clean and pretty well organized
Was hoping to see a finished project of a newer craft had seen online, but didnt have any. Wanted a couple skeins of a yarn particular color, but they didnt have any. Website couldnt tell me if there were any in stock before going. Found book wanted, pulled up coupon, unable to use coupon for that book. Sigh....
Great and fast service i was in a hurry i needed to to pay and it was incredible, i had 9 costumers in front of me in line and only ten minutes to go back to work .
Always have all my crafting needs.
The Westlake Village Michaels has a great framing department. I have had them custom frame a few pieces of artwork and have been pleased with the results every time. They are very professional and helpful.
Cant wait to work on some new beaded things!
Great location has a lot of seasonal merchandise. Good customer service. I love that the check out lines move really fast.
Michael’s always has what I need at very reasonable prices.
This place has much better service than it used to. There are staff around now, and theyre helpful
The cashier that helped me today was the sweetest girl Ive ever met! She was curious about my project and got excited for me when I told her what I was doing.
Excellent framing store inside are Friendly helpful place to shop for the best art and crafts stuff around town .
If youre a crafty person, this is the store to shop. Big variety of everything imaginable. Make sure you check for coupons and the best days for deals.
Always find something interesting beyond what I came for! A new hobby comes to mind by just browsing the aisles! Then all the coupons available to make it an even sweeter experience! Thanks again and again!
Very helpful - really good selection of picture frames
Great store for the creative and artistic person.. they have a great selection.
My wife and I had two custom frames done by Ron. He was extremely helpful and kind!! Our frames turned out amazing and we will definitely go back to Ron again!!!
Was looking for some bulk stuff, Camarillo branch said the Westlake Village branch has 21 of em, so I went. I saw 4 on the floor and ask Sidney the teller where can I get more, she asked Raquel the manager and said the system is not always correct wharever you see on floor is what they have. I had a sense that they were too lazy too help me so I look around myself, and found what I was looking for on the other side of the store. Told Racquel the manager that she didnt even bother to look around even though the store was not busy, she saw me w all the stuff and just ignored me and didnt even bother helping me carry em outside, unlike other stores. How did she become a manager like this?? Awful customer service.
Great store for crafts of pretty much every type. Knowledgeable staff (but they could use additional staff), very pleasant and helpful.
Great experience. The staff were super friendly and helpede find exactly what I needed. Rayn was particularly great!
Everything you expect and a quick checkout.
This place is always empty in the morning. Its AWESOME!
All kinds of good stuff, for all kinds of projects and household needs.
Great place. Staff is extremely friendly. If you need anything for crafts then this is the place to go
Wonderful....have almost everything...wish they had more in the way of loom knitting
Usually quiet, staff are very helpful, thank you for giving a courtesy to teachers!
Has a pretty large collection of items and the employees are helpful
Like all the rest. Nice store.
The Michaels here is really well kept but it is fairly small with a bit of a limited selection and a small amount of staff.
Excellent, Prices are very good, lots of stuff here, check-out can be long wait
Always check their website for coupons. They ALWAYS have discounts.
Great place for arts and crafts and decorations
Friendly staff, fast lines.
Always have what I need. Fast and friendly.
Big store, get there early before holidays for good selections.
Found exactly what I went there for as soon as I walked thru the door, great selection and price. Check out was speedy and efficient.
Love this Michaels compared to the one in my city. Has a lot more different products than my store. Staff is friendly.
They have a vast and amazing variety of supplies. Sometimes the staff is busy and it takes some time for them to help
Very good selection and friendly people. Give you the coupons without even asking, awesome.
I shop here infrequently, finding help you have to wait a bit for someone to assist you tho. Remember to use a store coupon!
Has friendly employees very helpful easy to find things great sales
Staff is always helpful and store is always clean. Great selection and pricing as well!
Great craft store with all you could need
Good store with great selection for all your crafting needs and helpful staff.
Love this store. I always get what i need from here
I always find exciting things there, even things Im not looking for.
I like the store, sales and great discounts.
Good help with framing.
The staff is very nice.I get all of my school supplies there.
Great arts and crafts selection for all of your personalization needs. The line does get very long so dont plan on a quick trip.
Has most of everything needed for crafts and cake decorating and candy making.