Always helpful even if they dont have what you need they go the extra mile

Excellent quick fast service guys are very friendly and courteous. Excellent job guys thank you for knowing how to do your job very well ..... I appreciate you

Outstanding!!! Finally a place that speaks the language of the trade. Not a kid on the phone.

I was at the store on September 11th 2020. Employee that gave us a service name was Mitch. From the first minute we walked in the store he started conversation unprofessional had an attitude from the first minute, next thing he was wearing face mask but it was only covering his chin, mouth and nose was open. He went back to pick up our order, came back I was on the phone. My body told me he call us with his finger did not said any words just used his finger. Like we dont speak, hear or understand. He was lucky I did not see that other wise I would call for management right there and asked them what that means. That is not all. We placed an order for cash pick up witch it was on the paper CC he did not even loo k ed ag the paper work plus there is no brakedown prices for the items not even a total for our purchase. I asked how much he said we going to charge the account he had no idea about that order. There was only one person I did not ask his name but that person was the only one who asked if we been help, while we were waiting on Mitch Noone else is paid attention who is in the store. Long story short he need to take some costumer service training classes and rest of the employees need to wakeup when people walk in to the store. I saw one man in gray shirt I think he would be the manager of the store even him was o. His computer not watching what is going on in the store. I would appreciate if someone from district or region management contacts me in person. Name of my account Cotul electric you can call the number o. The file ask for G and he will give you my number

Mars Westlake is a 5 star operation. I usually deal with Patrick ( 10 stars). But I must admit John, the manager, Dave,Steve and Ernest can give you all the info off the top of their head, these are the go to guys for the newbies. Its not an easy job.How do they remember all those part numbers?

Excellent service on time and very fair prices, Ill be back.

Friendly Staff;very knowledgeable!

*John the manager is super tall.*Mike Dameatro is the best knowledgeable sales man.*Ernest B.D. their main truck driver. Has the best personality!! He knows his way around all job sites. He’ll call & let you know is ETA. After 2 deliveries you’ll feel like you’re best friends with him!

The guys at the counter are always friendly and helpful. They have helped me carry heavy items to my truck on multiple occasions and we have never to wait in a long line to be helped due to the staffing at Westlake Mars.

Excellent customer service. Got what I needed the next day with no additional charge

The people are friendly and helpful

They take care of us

The guy did not know anything about electrical

Had everything I needed

They are so rude in this store!

For all your electrical needs

Courteous and knowledgeable