I went in for a windshield replacement, and I received pretty good customer service. When I walked into the office, the receptionist looked at me for awhile, instead of asking what I was there for, so that was a little awkward. But overall, I had a good experience. The replacement only took a few hours, and they charged a reasonable price. I was also happy that they were able to fix my review mirror that had been wobbly before I took it in.
Melissa was pleasant over the phone and sent a proposal the next day or 2 which I immediately approved. I wrote several responses, called and left messages but no response. I don’t know what happened.
Great local place, the owners are always nice and helpful.
Havent been to your store in a few years but Im glad I came in that one day and you gave me what I need without having to wait thank you again to all your staff
We needed to replace a window, and fast! (Winter is coming!). Great service and quick repair. Highly recommend these fine folks to be your glass guys.
I call for window replacement for my elderly parents home and nothing happened…find a different company
Over the last two and a half years I have worked on completing my 9,000 square foot home in the western suburbs. During construction I relied on D. Pollack Glass and Mirrors for all my interior glass needs. From full length mirrors, cabinet shelving, table tops and shower doors, the work was all accurate, on time and on budget. They made many suggestions before, during and after construction which proved to be extremely helpful.Their installation was the quality of a master craftsman. They delivered on time and the cost was very reasonable. They were one of the few trades that I could count on to consistently show up on time. They were very neat and clean and considerate and treated my home with respect. I would highly recommend them to anyone. Should I ever need glass work in the future they will be my one and only choice.
I stopped in to get an estimate for some glass I needed. Not only was the staff friendly, but I was pleasantly surprised at the value I got. The order was ready way faster than initially estimated and the custom shaped cut fits like a glove.
D Pollack Glass was excellent to work with on my bathroom redo. They were able to make existing glass work, which was no small feat. In one instance, there was no way to keep glass, they still found a way to save us some costs by using existing hardware. They always made our job a priority, worked efficiently and were easy to work with. I would work with them again and highly recommend them.
Walk in the store woman behind the counter asked if we needed help and if we had our shower door measurements. I said we were looking to get prices and our contractor had the measurement. That was it. We looked at the shower doors and neither woman behind the counter came over to help. I will go elsewhere.
Pleasure to deal with D Pollack Glass. They helped my company on an unusually project. Nice staff, reasonable prices, fast and reliable service. I recommend D Pollack to everybody.
Their prices are highly reasonable, even they privude me free delivery on top if it. ( no doubt not too far but its very much beneficial to me),Cutomer care and service by the other staff members are excellent.
Very good service, easy to deal with, had to wait for the panel about a week but they did professional installation.
Great service, reasonable prices. Brought in a broken single pane window sash and it was ready the next day!
Excellent prices and excellent staff
Nice employees and fair priced glass.
Great people.
Very helpful and friendly.