The guys at The Import Mechanics are the BEST! Not only are they friendly, but they always treat me and my car with respect. I know I can trust them to get the job done when I call them and they get my vehicle back to me in solid time. Ive been going to them for years and even though I now live about an hour away, I still take my car to them because I trust theyll take excellent care of it. Appreciate this team greatly!
Weve used Import Mechanics for over a decade. Weve bought cars from them and have all our cars serviced there. They have the highest integrity in their work and will never sell you something your car doesnt need. Many times they have directed me on how to save money on my car repairs. Plus, when a car is in the shop you get a loaner that is super fun to drive!! A great company with cool people you can trust.
Had my cars serviced at IM when I lived in Denver. I moved 2 hours away but still come back for service. These guys are great! highly recommend.
I would never take my Audi anywhere else. These guys are specialists, experts at what they do, and they are honest. I can trust them to tell me the truth, use high quality parts, do what they say theyll do, charge me fairly. Given that my car is a 2014, I depend on them to find and repair maintenance issues. Because of their integrity, I dont ever feel the need to second guess their recommendations, and this makes them second to none in my book. Dont hesitate to take your import vehicle here, they will treat you right.
Highly recommended repair shop. Willing to work on my vehicle, which is old and relatively unique. Attempted more economical and custom fixes before jumping into more expensive solutions. The staff is very friendly and the shop is located in a good spot.
We contacted manager, Brad, about replacing a part under warranty, and I have to say that he was very gracious about it and took very good care of us!
The Import Mechanics are top notch and always take great care of my car. Friendly and knowledgeable, I have never felt pressured to add services which I have found with other mechanics I have gone to. I will be using them as much as possible!
Reasonable prices relative to German car service, straightforward service, friendly guys. Good shop, glad i switched.
I have brought my Jetta to these guys every time and every time it’s serviced perfectly. I’ve had experiences with other shops, and it usually felt like they would fix one issue while overlooking another, or the fix didn’t last, etc. With Import Mechanics, I always feel like my vehicle is taken care of like it was their own vehicle. Every fix or service leaves the car feeling new again, and I couldn’t recommend this shop more. Great people, amazing service, I will only take my car to them!
Jake is very knowledgeable about the issues of our vehicle and repairs are done in a timely matter. We are very please with the service and the professionalism.
This is the only place I will bring my beloved VW. The team is quick, professional, helpful, always willing to walk me through the problem, and I have never felt upsold. If theres nothing wrong with the car or they cant find one, they dont invent one. I trust them completely, and have always been impressed by the quality of their work and their service.
The guys at Import Mechanics are truly exceptional and knowledgeable. They provide great thorough service on my BMW and MB from the online scheduling through to the follow-up text messages during and after the service work has been completed. Convenient location and hours. Thanks for keeping my vehicles running top-notch!
Take both our cars (Mercedes and BMW) to the downtown location for over 5 years now. Work is always completed on time. Communication on the cost, what exactly is being done and what can be held off to a later date if possible to help with your budget is extremely helpful. Always taken care of by Import Mechanics. Thank you.
Great mechanic for imports! These guys know their stuff and are genuinely honest to you about what services your vehicle needs. 5/5⚡
I started using import mechanics a few years ago when I purchased a 2007 Audi A4. At first I was using them just for routine maintenance, oil changes tires and such. Then I blew the engine and talked to them about putting a used engine in my car seeing as I still owed money on it and didnt want to end up paying on a car I couldnt drive and having to find somthing else. Since than I have hired them to do all the work on my Audi. They are always professional and on time. I highly recommend the guys at import mechanics.
I took my 2009 Audio in to get sunroof fixed. Initial cost was over $3k, the amazing mechanics were able to get it put back into place for less than $400. These guys are good and honest.
Ive taken my 1974 BMW 2002 to The Import Mechanics on several occasions and each time Ive found them to be knowledgeable and informative when diagnosing any mechanical issues I was having with my car. They have been professional and always followed up with me after doing work on my car. I highly recommend The Import Mechanics if you need work on your car, particularly if you have a vintage European car like I have. Good mechanics can be hard to find. I feel lucky to have discovered them.
Excellent work, every one is always willing to explain what is going on, with my car, and the options that I have.
Jake was very knowledgeable about my Porsche and very helpful explaining the repairs that were needed. All repairs were done in the time frame promised. Great place to work with.
I took my 2007 Mercedes to Import Mechanics and if I could give them 10 stars, I would! I am woman who knows nothing about cars (wish I did) and never feel that dealerships have my best interests in mind when servicing my cars. Import Mechanics was not only professional and informative every step of the way but also went to the effort of saving me money. Every person I dealt with was professional and delightful to work with. I received appropriate emails, calls and texts along the way updating me about the work that needed to be done and the status of the work. I could not recommend them more highly!
Always courteous, wk is correctly completed.
Have both purchased a vehicle here, as well as continued service for both of our Audi S4 and Q5, and pervious VW Touareg. Conveniently located and always provide exceptional service. Pretty hassle free experiences every time Ive visited and will continue to recommend to other friends and family in the Colorado Audi and Porsche community. Greatly appreciate that as an enthusiast always working on my own vehicles, Jake and his service team are always willing and able to make recommendations even if they arent performing the work.
Import is fast and always top quality work and fare priced and below dealership prices if you own an import car you need to take it to import mechanics
Ive been taking my Audi here for a few years after the recommendation from a family friend. Ive always been happy with the quality of work that has been done, as well as the willingness to explain everything that is going on with my car. It is very helpful to be able to have that sort of relationship with the staff in order to have the trust they are leading you in the right direction.Thank you!
Told me I needed new brakes and so my dad went to change them and they were perfectly fine. Not going back since I can’t trust them
Buying a vehicle at the dealership is a dreadful experience in most cases and going to visit them for service (outside of warranty) is feeling the pain a second time around. If youve gotten tired of it like I have, see Import Mechanics for your service and youll be pleasantly surprised. Jake, Robert and the rest of the team will take care of you at a fair price and on time. Im glad I found this shop.
Great service and thorough explanations of everything. Plus a SUPER convenient location for me. The dogs inside are cute, too!Edit because I was prompted to after my last service: service was amazing as always! Reasonably priced and thorough explanations. Location became less convenient for me after their move but I think its worth the drive. Cant recommend Import Mechanics/Jake enough!
I would recommend going to The Import Mechanics to get trustworthy and friendly service. As a female it can be daunting to go to the mechanic with so many mechanics who are eager to take advantage of you. Michael, Brad and John will take great care of you with honesty and kindness. Def recommend!
BEST skill and service you will find! If you want to buy a used car or service one, this is where you should go. It is rare these days to find extraordinary customer service and trustworthy people; from buying a car to every aspect of servicing it, Import Motors nails it. I have been a customer for over 5 years and I drive from Lone Tree to Golden for service because they are THAT wonderful.
These guys are wonderful. Not only have I purchased 2 cars from them, but the service is excellent and priced reasonably. Their customer service is top notch. I will continue to take all my auto needs to them.
The import mechanics is easily the best mechanic shop in Denver. They are incredibly fair, easy to work with, and look out for you as a customer. They always explain the work they are doing and why and it needs to be done or waited on. They will even go so far as to get you an Uber ride or loaner car if necessary. I am very grateful to of found this shop, it’s truly a pleasure every time I bring my car in for maintenance.
Great crew of guys. No nonsense, upfront and punctual. I always trust them with my BMW!
I won’t bring my Audi anywhere else. Period. These guys do awesome work, for a very fair price and I’ve never once questioned their work or recommendations. Highly recommend.
Ive been taking my 97 4Runner to Import Mechanics for the past few years and they give her the loving care that the old girl deserves. Theyre honest, capable and knowable. We love these guys!
I have taken my Audi for years to Import Mechanics and they are honest and do great work ! Staff is always helpful and I recommend this place to anyone.
Great environment, good and honest people who want to do a good job. since my first visit i have never gone back to the dealership forr help and i never want to again. its great to have people looking you in the eye and not at your credit card.
I bought my Audi from the Import Warehouse in last and have had it serviced by the Import Mechanics three times since. They do great work and reasonable prices and I can always get a loaner when I need it. They make taking care of my car easy.
The import mechanics are my 1st choice for any of my vehicles, from walking in to walking out we were treated like friends& family! My 2012 VW cc was purchased there and I am loving it! Also visit with the shop pups when you’re there to keep you company, such an awesome dealership!
I have been taking my car there for years. They are the greatest! Honest, dependable, efficient, reasonable.They have gone out of their way to help me keep my manual transmission car, which I love!
I have been using these guys for several years. Incredibly flexible and honest. They have accommodated difficult requests without blinking an eye. Their prices are quite reasonable. Wouldnt go anywhere else if I can help it!
Jake and his team are terrific. Responsive, knowledgeable, straight-shooters, and friendly. High quality work. They really know their stuff and go out of their way to be of service. Highly recommend.
Ive taken 2 prior Audis and recommended countless friends to the team at Import Mechanics and wouldnt consider taking my current A4 anywhere else. The mechanics and front office folks are reliable and friendly but most of all, I know Im getting the straight story on any issues or recommended repairs. Its a bit cliche but having a trusted automobile mechanic is invaluable and Import Mechanics has a been that proven resource for me.
Honest shop - very helpful - take both my cars here - you wont find better service!
Excellent knowledge of BMWs and the intricacies associated with the vehicles. The team always takes the time to talk through options for services to extend the life of the vehicle.
I live in Golden so I wanted to find somewhere local to get my car looked at.I found The Import Mechanics on Google right down the road from me . You have to make an appointment online and they will call you.My car had been seen by two other shops before coming here, I was greeted with reassurance that the diagnostics would be quick and no problem. The amount of care that was put into making sure of what all needed to addresssd with my Audi was appreciated.Jake told me all of the issues, from the biggest to the smallest. They could fix all of the them, Jake gave me a thorough break down and showed me the problem areas and explained them to me.He even came and picked me up from my home to bring me down to the shop while they worked on my car.I will definitely be coming back here with any of my future auto needs.
My Audi will never see any shop but this one they are simply the best
First time to this mechanic shop and it will not be the last jake was able to take really good care of me gave me amazing customer service it was exactly how I expected he under promised me and over delivered and I really appreciate that kind of customer service and the mechanic chris took great care of my vehicle treated it like it was his own this is definitely the place to see especially if you have a European vehicle I 100% recommend these guys save your time and money and let it get done the right way thank you the import mechanics team!!! I hope everyone had a happy new year!!
I cannot say enough good things about the guys at Import Mechanics in Golden! JC, Joe, Ryan and Luke were all so helpful and knowledgeable without being down your throat like most car salesmen. Buying a car can be stressful but I immediately felt at ease with this crew! Highly recommend! Thanks guys!
Talented and honest mechanics who are extremely reliable. I have been taking my car with them for over two years now.
Professional service. Job completed as promised. Car ready on time. They also did a multi-point inspection and suggested maintenance items that should be taken care of soon. They did not pressure me to do these right away.
I have been coming to Import Mechanics since I purchased my car. They have always gone out of their way to make sure everything is taken care of, whether it is just an oil change or an oil leak. Excellent customer service, honest and fair.
No nonsense, high class service and I can go on. The mechanics (Adam) are professional and honest. They performed repairs on our VW Golf and I couldnt be more satisfied with the quality of their work. Brad, John and Ryan will take care of you at the Denver location. I cant thank the Denver Import Mechanics enough. Through and through theyve been reliable and forthright. Ive reviewed the average cost for repairs and Import Mechanics is extremely competitive. They wont let you down. Best selling point is they have fantastic loaner cars - ask for Leonardo. Just tell them what you want and they will deliver. No hassle and no up-selling. 12/10 will recommend!Update: Brought in our 2002 BMW E46 a few weeks ago to diagnose issues we had with banks 1/2 running lean. ODB came up with several other warnings/codes that didnt make sense. Well, leave it up to the professionals at Import Mechanics whom quickly found the issue and in no time they had it fixed. Runs like new! Again, thank you team Import Mechanics. We continue to bring our vehicles here, without question, and recommend Import Mechanics to anyone who values courteous customer service and professional mechanics that produce quality work.
Bought a BMW E91 and the guys here were so nice to me when i arrived and were very helpful if trouble shooting my problems with the car. this place is also very affordable offering prices way lower than what a dealership charges.
Excellent, knowledgeable people. Honest and helpful. Work performed efficiently and accurately.
I have a 2004 VW TDI Golf. I see these guys a few times a year. Always helpful (and I dare say fun) to get my car taken care of. They have found low cost solutions for cosmetic stuff. Theyve fixed critical coolant issues. They found me some wheels to fit winter tires. These guys go beyond the ordinary!
Import Mechanics looked after my car just as I wanted quickly and efficiently. Thanks again!
Been trusting my Audi vehicle service to their mechanics for years. They are a pleasure to work with - integrity, patience and know how.
The Import Mechanics has the best mechanics and the best overall service of any company I have used in the industry.
Been satisfied with the service. Have been a customer for 8yrs
Great service, look out for you as a customer. Reliable and considerate.
Always a great experience here. I never consider going anyplace else for both our Audis.
Always helpful and knowledgeable. I really trust working with these guys.
Import Mechanics are terrific and if your in a bind (a dented pan or blown tire) they fit you in. They explain their assessments of what is needed, and answer your questions. And I trust their work.
The staff at The Import Mechanics are knowledgeable and professional, and are great to deal with!