Unbelievable customer service with zero sales pressure. Also the best prices I found anywhere, online or otherwise. Highly recommended! This is one of the few things you CANNOT buy on amazon. And you shouldnt buy a mattress sight unseen (or back unlied) anyway.

Parker was amazing! He was honest, helpful, and didn’t try to push anything. Best mattress buying experience I can imagine!

I seem to be a loyal fan of mattress firm and this was by far the best experience I’ve had. Kelsey was extremely knowledgeable (which is so comforting when making a big purchase) and so much fun to work with. She was patient and understanding with my uncertainty and questions. Something came up personally and I had to pursue a different mattress option where Parker, also a super star helped me immensely. I was very impressed by my experience purchasing from this location. The kindness, thoughtfulness and care goes a long way in making someone’s day brighter. Dare I say my evenings too as I will no longer be sleeping in a tuna can, but a real bed where I’ll be smiling because I met real sleep angels, Kelsey and Parker. It’s evident they care about what they do, helping you find the mattress of your dreams so you can dream. Five stars simply isn’t enough.

Kelsey was amazing & so helpful! She went above & beyond to help us find the best mattress in our price range!! We’re new to Denver and she went out of her way to give us some great restaurant recommendations. All around we had an incredible experience! 10/10 would recommend!!! THANK YOU KELSEY!!!!

Parker was so patient and knowledgeable. He explained the construction and history of the Purple mattress. He never made me feel like I was taking up too much of his time. No high pressure…….he just wanted to be happy with my purchase. Nice guy with excellent customer service skills.

Very friendly, knowledgeable and accommodating. We purchased 2 mattresses here, one of them a Beautyrest...love it! They also sold us a mattress protector which actually works!

Talked and dealt with folks in this store many times, but today Danessa guided us with sharp professionalism. So refreshing to have questions answered and suggestions made, while zeroing in on our specific needs and then going out of her way to present a super helpful solution we wouldnt have found on our own. Staff like her will ensure we continue to shop at and recommend Mattress Firm.

Parker is super knowledgeable and provided top-notch service to help us get qualified for financing and get us the best overall deal for our dollar. The 10-year warranty and 120 day guarantee solidified our buying decision as well. Very excited for our new mattress and accessories!

Who would’ve thought I could actually enjoy buying a mattress?! I am so fortunate to have stumbled into this place when looking for a new bed. Kelsey went above and beyond to help me find a bed in my budget that would suit my needs! The staff is extremely friendly, knowledgeable, and helpful, and they will definitely make sure you leave with what you’re looking for. Thank you Kelsey for making this such an easy and awesome experience!!

Very impressed with this experience. We needed a new mattress for our teenager and Parker was a great help. He walked our son through the process of figuring out what was most comfortable, and then helped us find a mattress in our budget. We were done in less than 30 minutes and the mattress was delivered 3 days later. Highly recommend Mattress Firm in Applewood and well definitely go back!

The experience was all around fantastic. Parker had great product knowledge and took the time to figure out exactly what we were looking in our budget. The process was quick and easy, with delivery in 3 days! Would highly recommend working with any of the staff members at the 38th and Youngsfield location.

Kelsey(the store manager) was super friendly and thorough! I highly recommend coming here. She recommend a better bed then what we were looking at while staying in our price range. She also asks questions to help figure out what would work best for us! She even helped us find the right pillows for our sleeping habits!!! She is a rockstar!! Thank you so much for everything Kelsey! ❤

Super excited for our new bed! Weve had the last one for a while now and its time for a change. Kelsey was Very Helpfull with choosing our new mattress and assessing our personal needs! Definitely would recommend going here for anyone needing an upgrade to their sleep!

Kelsey was amazing! She was patient and very knowledgeable with helping us choose our daughters new mattress. I will definitely hold onto her name and choose her to help us with our next mattress.

We had a problem with our tempurpedic adjustable base. Kelsey at the Wheatridge, Colorado store went above and beyond expectations to help us get our issue resolved. We were having trouble getting the help we needed from tempurpedic related to our warranty. She helped contact them and to problem solve with mattress firm to come up with a plan that got our problem solved almost immediately after trying on our own for several weeks. We certainly appreciate her help and definitely recommend visiting her at her store. She is extremely knowledgeable about their products and will make your buying experience very easy. Thank you Kelsey!!!!

Kelsey at this store is a life saver. I came in needing a mattress, (which I was very picky about) not giving her much room to work as I needed one within the next couple of weeks. She is so insightful and doesn’t give you a needy sales pitch. Kelsey was all business and she got me the perfect mattress at my price range sooner than I needed it. 17/10 recommend this store.

Best experience.. I cannot say enough about Parker. His service was very professional, knowledgeable, and all around great. Love the mattress he helped me find.. it’s perfect!

This was a very positive experience and my husband and I very excited to try out our new mattress. Parker greeted us and asked us all about our sleep patterns before showing us a few options that would address some of our issues. He was very informative about the products he offered. We appreciated his expertise and his style which was not high pressure just information and then allowing us to make our decision. We slept on it and returned to the store today to make a purchase. We bought here but thanks to Mattress Firmss presence nationwide it will be delivered to our home in TN.

Be careful of making eye contact with Kensey, theyre bewitching, and before you know it youre completely comfortable laying on a mattress you like, talking about whatever comes to mind.

All of the staff at mattress firm showed great hospitality and had great customer service. Parker did a great job of explaining each of our mattress options and made sure we made the right choice in what bed to purchase. I would definitely recommend going to this store if you’re looking for a new bed! Very happy with our decision to go with the purple mattress!

Kelsey is awesome and was super knowledgeable on all the different types of beds and accessories. She gave us great advice on what type of bed suits us best. She took her time with us and was focused on helping us find the right bed. Highly recommend visiting Kelsey!!

My wife and I came in initially just to ask some questions and to test out some of the beds in person. We had been reading many online reviews looking for the best mattress for us. The Purple mattress had caught our eye, but we also wanted a comparison to the Tempurpedic. From only reading online reviews I had assumed I just wanted the basic Purple mattress, but Im really glad now that I hadnt simply purchased online.The store was very clean and tidy. Several other customers were there before us looking around. The moment we walked in the store we were greeted by Parker the sleep expert. He was very polite, professional, friendly, and was able to get us started out even though he was already in the middle of helping other customers. He was able to expertly multitask with all of the customers in the store at once and did a great job of answering everyones questions. From my description of my sleep style and issues I was having with my old mattress he suggested the Purple 3 might be the best fit for me. My wife and I tested out all the Purple and Tempurpedic beds in the store and sure enough the Purple 3 was our favorite by far.While the Purple 3 is more expensive than the base model, it was 1000 times more comfortable and was the one we decided on. I first assumed Id have to wait for my next paycheck to make the purchase, but Parker gave me all the details about the financing options available with a 0% interest rate. He matched the price and even promotional offers that were online on the Purple website, and informed us that The Mattress Firm had a 4 month satisfaction guarantee which is even longer than the 100 day offer from Purple. Oh, and free delivery too. We quickly and easily finished up our purchase and eagerly await the delivery of our new mattress in a few days (purchased Friday and should arrive Tuesday).Just wanted to shoot out a big thank you from myself and my wife to Parker over at The Mattress Firm. Im very glad we stopped by to visit vs simply ordering online direct from Purple.

Definitely the best experience Ive had while buying a mattress! Parker (the worker who helped me) really went the extra mile to find me the perfect mattress and sheets! Ill definitely go there again in the future if I need anything.

We were in the market for new mattresses for our children. We had no idea where to start, so we googled best mattresses for kids. It was so overwhelming that we just decided to walk into Mattress firm on our way home. We are so happy we did! Our salesman was very honest and polite. He didnt push us towards anything, but guided us. We are very happy with our purchase and so are our children!

I liked the store manager Kelsey Thie as she made me feel very comfortable with everything she knew about the products she was selling. I ended up buying the queen adjustable bed frame & a mattress cover. After visiting a half dozen other stores Im very glad that I found this Mattress Firm & I would definitely recommend it to others in the future.

I had a great experience at this Mattress Firm store. I was honestly a bit hesitant because in the past I have not felt comfortable buying a mattress, but Kelsey was amazing! She really took her time with us and explained the differences between the mattresses. We went back and forth and still she was patient. She even helped us determine which mattress was the best “bang for the buck” and within our budget. I highly recommend the Wheat Ridge Mattress Firm store and Kelsey!

The store manager was knowledgeable and helpful. I had no idea my family was at risk using heated mattress pad covers! Thank you for passing on that important tip!

Fantastic service and a fantastic team! Danessa helped us find a mattress that was tailored to our specific needs and desires, and all while going out of her way to keep the price as low as possible. Buying the right mattress is a stressful process and Danessa made it incredibly easy. The whole staff in the store also had wonderful senses of humor which made the experience much more enjoyable. 10/10 would recommend.

Bought a memory XL length foam mattress and frame for my brother and the in store service and delivery was outstanding. Had a factory defect with the platform frame and the store made it right in a jiffy. Special mention to Kelsey the store manager who really backs up the products and is friendly and professional. I will be back for sure.

The store manager working there was super friendly and helpful. I was able to find the right mattress in about 20 minutes. Definitely recommend to anyone looking for a mattress!

Went in to Mattress Firm to hopefully get in and out efficiently and they did not disappoint. My purchase took all of 25 minutes including us loading my daughters mattress. Very nice staff with excellent customer service. The two mattresses technical specs, pros and cons I picked out were explained to me at a level I could understand without technical mattress jargon. I found a great place to purchase a mattress!

Danessa was great! She asked a couple of good questions and showed me exactly what I was looking for. This made the whole process very fast and painless. Well done!!

Great experience at mattress firm! My husband had a very hard time finding the “perfect” mattress for his needs, and Kelsey helped him find it! She was very knowledgeable, patient and friendly to work with. Highly recommend her for finding your perfect mattress! -Hilary & Dane

Jamie and the other salesman I forgot his name where great and helpful. They explained the differences in the mattresses and where they where made. I am happy with my purchase even though the first mattress was too firm, however that was my fault and stubbornness. They let me try it for two weeks and we exchanged it and we are very happy. Great knowledge and customer service.This should not get a 5 star review based on the delivery services they out sources to. Both times they tried to talk me out of the base I bought and I think that was to save the delivery guys time and effort. The first time they where correct and I fixed the issue with my bed frame. The second time it was ridiculous, first it was my bed was not strong enough. Then when I disproved that, it was well it just won’t work. I said put it on the bed then he said see it won’t work like I told you. Then we put the batteries in the remote for the power base and then it worked just fine. Then he said well it won’t work when you guys are in the bed. Well again it works fine.I gave this a five star rating because the sales staff should not be penalized, for the outsource delivery crew. If somebody from corporate would like to reach out to me, feel free.

Kelsey Thie, who is the store manager, was extremely easy to work with. She asked me questions to assess what type of mattress will best meet my needs. On my first visit I tested 4 or 5 different mattress and narrowed my choice to 2 styles. I returned a few days later and placed my order. COVID-19 is causing a delay in delivery of my mattress; but I am confident I will enjoy sleeping on it when I receive it. Ten years ago my husband and I had a favorable experience when we purchased 2 beds at this Applewood store. I returned again hoping for a similar experience; and Kelsey met and exceeded my expectations.

Making a purchase with Kelsey at mattress firm was a pleasant and easy experience. Kelsey has a great care for her clients and made us feel comfortable with a big ticket item. I would highly recommend mattress firm in applewood Kelsey and her team do wonders!

Provided honest information. Great service.

The manager provided excellent service and explanations. I’m excited for my new mattress and will purchase from Mattress Firm again!

Kelsey, the store manager was a rockstar. Very knowledgeable and friendly. I highly recommend this place. Plus the bed we want will be delivered next week. 8-12 week eta at Denver Mattress. So glad I remembered the Mattress Firm 😀

Jamie was extremely friendly and very helpful in helping my wife and I pick out the perfect mattress. He’s a great laid back and friendly salesman. I would highly recommend Mattress Firm and it’s associates to anyone! We can’t wait to try it out! Thank you Jamie so much!

Parker was very helpful and knowledgeable about what I was looking for. Thank you Parker

Great service. Parker was very helpful and knowledgeable!

My wife and came in 45 minutes before close and Jamie was helpful, responsive, and not pushy. Buying a mattress is a big deal as I have back problems and he answered all of our questions without pushing us to particular brand or type. We left 15 min after close and Jamie never once seemed concerned about the time.

Great customer service. Very friendly and accommodating for a pregnant lady! Highly recommend going to this location for a good price and two very helpful ladies! Thank you again!

My husband and I went in to look for a new mattress and Ms Kelsey was the first to greet us ! she was ANAZING, she was honest and up front right away, was whiling too explain everything to us that would best fit for our needs and wants!! Please come see Ms Kelsey you ALL won’t be disappointed!!!!!!! Yay Kelsey thank you so much for everything you did for us today! We will definitely be back when we need another mattress for our family! Thank you againWhitney & David

We recently bought 2 new beds from Kelsey. We had very dated old beds and she was helpful, informative and friendly! We had a problem on delivery, the driver would not pick up our old mattress as promised. I called Kelsey and she took it upon herself to come in her own vehicle and grab our mattress on her own time. Way above the call of duty! Promise made and promise kept!! Thanks Kelsey, you are our hero and a huge asset to your store!! Thank you we love our new beds too!!!

This was a good experience for buying a bed the first time in my life, Parker was very helpful and amazingly supportive on helping me buy a new bed for the first time, i walk in there and he was automatically on his toes ready to help and was also very welcoming when walking in the building he asked what i was interested in and offered me a nice cold bottle of water after a long hot day at work, he was very genuine and welcoming when coming in, its very rare to get employees like his self to care about there customers..So we got to talking and i told him i was looking for the cheapest bed they got and he showed me the cheapest one, but i didnt like it so much though so he showed me the next one up and i like it a lot, it was way more comfortable than the cheaper one that he showed me the first time and it was not a big price difference at all so he hook it up with that bed and even gave me a tiny discount sense it was my first time buying a new bed so i got it at a realy good price. Now thats how you keep your costumers coming back is excellent costumer service 💯.well, when all said and done he loaded it on top of my jeep and helped me strap it down and sent me on my way home happy as can be, again thank you parker for a great experience at Mattress firm.Very Much Appreciated Man thank you alot for a great experience 😁.

The man helping me choose a mattress was great, the delivery was right on time, and I love my mattress.

I had to pick up a box spring for my new king size mattress and had been shopping around for best price so i decided to call here and ask around though the price wasnt the lowest I got ahold of a worker named kelsey. She was amazing and almost matched the lowest price I found but with a much higher quality product. I needed them today but there werent any in stock so she gave me the warehouses adress and even printed me off directions. These people are so amazing I highly suggest you shop through this location!

Had a great experience with Kelsey, she knows her mattresses inside and out. Having been a mattress sales person I can attest that she knows her business and got me a fantastic deal on the exact mattress I was looking for . Go see Kelsey and no one else!

Excellent experience with James! He helped me find the perfect temper pedic mattress and adjustable bed frame for my specific needs. He was super friendly and very knowledgeable.

Very friendly and knowledgeable. Helped us in big savings on bed and frame Thank you so much!!!! Kelsey!!!!😊😊😊😊

Kelsey was absolutely amazing, very knowledgeable, friendly and extremely helpful!! She listened to our needs and helped guide us to the perfect decision.Thank you Kelsey!!! Moss family.

Kelsey was great to woek with. So much so im returning 3 hours later to buy another mattress

Stopped in to look at a mattress (my son and his fiancé were looking to buy one) and not only did they purchase a purple mattress, but we did as well.The manager, Kelsey, at the wheat ridge store (Youngfield) was incredible!She was so knowledgeable about each mattress, was extremely helpful without being overbearing and offered us an incredible deal.It is rare today to find such excellent customer service! I would and will recommend this store because of the wonderful experience we had with Kelsey.

Kelsey was awesome and made sure we were taken care of. We’ll definitely be shopping here again.

Had a bit of a mix up when ordering our new bed online a couple of weeks ago. To straighten out our order, we had to go into the store - and Kelsey was absolutely amazing! Our initial mattress choice was back ordered, which we werent aware of upon payment. We also couldnt get a hold of anyone in customer service due to COVID transferring all business to email. Turns out, you should just go to this location for the best customer support. Kelsey made sure that we were getting the best option for our sleep style, price point, and preferences. She ensured wed be getting our new bed in a timely fashion, and that we had all the details and info before payment. So excited to go to bed! Thank you Kelsey!!

Kelsey was amazingly helpful and worked with my needs! If I ever need to upgrade my mattress I will definitely work with her again. 5 star customer service and wonderful person to interact with!

Kelsey was very nice and answered all my questions highly recommended

We were greeted immediately and the staff was very knowledgeable. They knew there products and we were able to help us find exactly what we were looking for in a very short amount of time. I would not hesitate to recommend this store.

Kaylee was great!!! She was very helpful, friendly, and made buying fun. This is how a sales experience should go! She helped me find the right mattress for me within my budget, and went above and beyond to make sure I got what I needed at a price I could live with. Highly recommend!!!

My brother and I recd an excellent service/sales experience at Mattress Firm. Kelsey T. was ready to answer all of our questions and she made good suggestions. I would definitely recommend Mattress Firm to anyone

Kelsey was absolutely amazing. She talked us through everything to help us make the best decision.

I had a great experience working mainly with Jamie. He was very patient, and knowledgeable when it came time for a new mattress purchase. He walked me through all the different options that the store had to offer. I also spent some time with Kelsey who was great as well. I will definitely be bag when it come time for another purchase hoping the two will still be there

Kelsey and the staff at the Wheat Ridge Mattress Firm was amazing. Her thoroughness in walking us through all of our options was beyond compare. Her honesty and no pressure sales approach was refreshing and is what will definitely bring me back again for our next mattress purchase. If you have any questions about what mattress is right for you and your budget, don’t hesitate to give her a call.

Kelsey was incredible in helping 92 year old woman. She was patient and helpful in a way I have never seen before. She was respectful and did everything she could to keep the price of a new mattress set within the budget. I was also there to bring another family member to purchase a new mattress set and received the same help from a different employee.

My wife and I worked with Krystal & Kelsey at the Mattress Firm located in Wheatridge, CO/ 38th & Youngfield. These two ladies were beyond exceptional regarding their customer service. They were beyond friendly, very accommodating and patient. My wife and I spent 1 hr in the store and conversed with them throughout the whole tenure of our visit. We were shown many different mattresses and informed in great detail about all of them. Very pleased with our experience at Mattress Firm, Krystal & Kelsey are knowledgeable and theyre great employees. We love the mattress as well

Kelsey was extremely knowledgeable in every aspect regarding literally every mattress we had questions about. She helped us find a mattress that I know well be happy with for years to come, we could not have had a better experience, and would recommend this store to anyone looking to upgrade their quality of sleep!

Fantastic customer service. This is the third mattress weve bought from mattress firm.

Kelsey, at the Wheatridge store here in Colorado made our buying experience one of a kind! With her expertise we were able to narrow down the selection fairly quickly and get exactly what we wanted and more. Hands down the quickest, easiest and most honest mattress sale we have ever been a part of.Thank you Mattress Firm and to Kelsey, from the bottom of our heart, THANK YOU! Ani, Justin and baby Luna!

The store manager was extremely nice and helpful, even helped me save some money during this difficult time. Helped educate me on what I needed and helped me find something I loved.

James T Smith was delightful, professional and very knowledgeable and it was a great experience. Thanks! John & Jane Jaramillo

Kelsey was amazing and super helpful throughout my mattress experience! She didn’t try to upsell me on anything and was honest about the price points, mattress qualities and sizing! Highly recommend coming to visit this store.

Solid selection, knowledgeable staff and really, genuinely helpful service all around.

Jamie was amazing to work with! He was very knowledgeable about the products and was able to help guide us thru this buying experience. He was honest and did not pressure us, which was so nice! He was patient with all of our questions and was always prompt in responding to our questions regarding the product, financing, and delivery. I can not say enough good things about our experience at Mattress Firm with Jamie!! We will definitely recommend anyone we know looking for a new mattress to work with Jamie!

Good deal cool workers

The sales person, Brandon, was so knowledgeable and helpful. He worked to get me the best price possible. Excellent service and excellent product as well. We will be sleeping in comfort now. Thanks!

Brandon was great! Ive been sleeping on a waterbed for 40 years, I was concerned about moving to a regular bed but Brandon got me a great deal where I saved almost as much as I spent and the bed is great! He got me a great deal on the mattress, an adjustable base, a mattress cover, and some great pillows. I hope anyone looking for a new bed will give Brandon a chance to save you a lot of money. He also scheduled my delivery for the perfect day. Brandon deserves a big raise.

Very helpful and knowledgeable. First time shopping in store for a mattress. Great experience

Ryan was wonderful to work with, super knowledgeable and made the process quick and easy. Helped us decide on the right mattress and pillow combo, couldnt say enough good things about him. Thanks so much!

Kelsey was Amazing! She was such a big help. She helped me find what I needed and transaction was quick. I am able to pick up my mattresses next day from the warehouse.

Love this matress firm! Kelsey is super helpful and always takes the time to help you find what you need!

Really nice experience at mattress firm in wheat ridge. Ryan helped us find a mattress that fit our needs and gave us the time and space to test them out ourselves. He wasn’t pushy and was easy to work with. I would come back for future mattress needs.

Customer service was great! The employees were extremely friendly and helped me choose the perfect mattress. They also have a great knowledge on mattress types & quality. I would definitely recommend coming to this location. Great experience!

The manager was very friendly and made sure that I got the best fit for the absolute best price

Kelsey and Brandon were great. They honored a quote from another store and helped us get a reduced price on a mattress protector. Thanks guys!

Kelsey was fantastic! Not only was she personable and friendly, she really knew what she was speaking about with the beds. I didn’t feel any question I asked to be silly and she answered every question I had. I’ve never felt better about purchasing a bed, especially since it’s a bigger and personal purchase! Thanks so much for helping me!

Amazing service from Ryan was very helpful and was able to help us get the perfect mattress! And was able to get us to a very affordable price for this long term investment! Thank you so much

James was very helpful and really hooked us up with some great discounts. Can’t wait for our king size Purple mattress to arrive.

The mattress expert Ryan was very informative, helpful, and a guru of anything I need to know about mattresses. Wonderful prices amazing experience as well. I will be sleeping soundly for at least the next 10 years

Had such an awesome over the phone experience with Ace, ask for him hes the best! He helped me purchase a king space base bed frame that I can pick up at the warehouse tomorrow! He was beyond helpful! Great customer service! Thank you Ace :-)

Great mattress shopping experience. No hassle. Ryan E. was extremely knowledgeable and helpful. Will refer this store to others for sure

I went in to test out and look at different brands of mattresses. Kelsey was there and gave me GREAT advice on all the brands of mattresses. She was super helpful and so honest and really knew her information on the different brands and types of mattresses. She really took her time to get to know me and my needs as well. I definitely recommend coming to this location to see Kelsey!!!

My wife, son and myself had a great and easy experience! Our salesman Ryan was very professional and knowledgeable. Well come back for all our future mattress purchases!

My husband and I had the BEST experience here! Amazing customer service!! William Soucy helped us pick out a firm mattress but when it ended up being a little too firm, he was so understanding when we wanted to exchange it. He helped us pick out a different mattress to fit our needs and even threw in a discount. He truly cares about customer satisfaction. I highly recommend this location!

Stopped to buy new pillows. Brandon Price was excellent to work with - pleasant & professional and knew his products. Bought my bed there previously, will buy there again!

Very helpful. Found a great value too!

We have always been well taken care of at this location. The gentleman who helped us was very friendly and informative. Our time in this store was very well spent and we walked out with exactly what worked for our family.

Brandon was very helpful in showing us exactly what we needed for our daughter’s bunk beds. Everything was done speedy & efficiently. Thank you!

Kelsey was amazing. She got me a great deal and was very knowledgeable.