We ordered a Northwest Door from American Garage Door. The door is very high quality and for the most part we are happy with the door. Northwest makes a beautiful door but we did have some warranty issues which took a long time to solve. American did a good job wading through the issues and were good communicators. The techs at AGD were also incredibly polite, professional and willing to work with me (I am very particular). I especially appreciate the personal service I received from Scott, one of the owners, who followed up to make sure we were happy with our purchase. If you have a little time the Northwest door is a beauty and worth the wait and investment.
Had technician by the name of Dolton come out to take a look at the bracket on my door. It broke off the stud. Dolton hit me up when he was on his way and when he was here. Timely, extremely efficient. He had the bracket bent back, new screws and re-tensioned the spring in under an hour. Super professional and a cool dude! Thanks again for your help man!Denis Anton INFINITY REFRIGERATION ♾
I had a terrible experience with this company.They installed the garage doors on my new house, and there were numerous problems which I noticed immediately after investigating the horrible racket they made every time they opened and closed.They werent securely attached to the house, the panels were crooked, bolts werent screwed in correctly, the angle of the tracks was not square, the doors didnt seal to the house ... the list goes on.I had different technicians from their company out on 4 different occasions, and they would spend as little time as possible addressing any issues, claim that they were just crummy garage doors, and leave without any improvement.I never imagined someone could do such a terrible job with such a simple piece of equipment.
American Garage door is truly as good as it gets, all of their staff is truly amazing!!! Chella is such an up beat person with a great personality, it is always nice to have someone great to talk to when you first call a new business.We had a super old garage door on our house built in the 60s... It was practically falling off the house. We spoke with Dan and he quickly came by and got us a quote for replacement. The prices we very competitive with other companies but for some reason i was sold on American Garage door no matter the price!We have had our door for 3 years now and absolutely have Zero problems with it.Thank you everyone at American Garage Door!
Dan was wonderful to work with...from the initial site visit to the completion of the doors, American Garage Doors did a phenomenal job, we love the LiftMaster Garage Door App and we have had multiple compliments from the neighbors on these doors! Thank you again for the wonderful job and we look forward to enjoy these doors for years to come...
I bought 2 Genie remote openers from American Garage Door less than a year ago, and both remotes have literally fallen apart. The first one failed within about 5 months and the 2nd failed yesterday, locking me out of my house. I drove over to American Garage door during their posted business hours, but nobody was there so I called their phone # and nobody answered, prompting me to their emergency option, which of course nobody answered. I left a message, didnt get a response, and so finally called the owners phone # which was included as the final option if emergency didnt call back. I left the owner a message, and never recd any response. Keep in mind, this was at around 4 in the afternoon, not in the middle of the night.What terrible service. Im a small business owner and would never ignore a customer message like this owner did.Dont do business with this company. They sell lousy products, and ignore customers who need help. I called one of their competitors who actually answered the phone and helped me out.
American Garage Door installed our garage door over four years ago and has provided our annual service since. Joe, our service person, is very professional, friendly and extremely competent and efficient. He has worked there for over 30 years. I highly recommend them. P F Perry
Booked an appointment on Tuesday for the following Monday to repair a broken spring; between eight and ten. Almost a week of no garage access and then they didn’t show. No call. We called at ten: no excuses, no apologizes, will call when 30 minutes out. Called at noon: still no apologizes or an estimated arrival. We punted and called another company. They fixed in no time: cheaper. In these days of easy communication this isn’t a good business model.
5 star on labor and professional service. They worked me in the very next day and couldnt have been more professional or responsive. I definitely recommend them if you need help with your garage door.
Fantastic service from start to finish. Scott and his team at American Garage Door guided us through our options, helped but did not push us to arrive at what was best choice for us, then delivered on installing everything first rate. Would highly recommend.
From initial phone call, to installation and follow up, American Garage Door was great to work with. They were very prompt to come out and measure, provide options and pricing. Their pricing was very competitive (and even better then others) and their service was exceptional. The door was installed on time, the installation was done correctly (and cleanly), and entire experience was simple and easy. I would highly recommend them for any garage door replacement/installation.
American Garage door is a LIFESAVER! Our older house had a wood door that was just falling apart and one day it finally did just that. We called American Garage to lend us a hand in getting it repaired for the time being until we could get a new one installed.They were speedy in the Temp. Repair and ordering of our new Wayne Dalton door and Genie garage door opener. The process was so smooth and easy. Being a smaller business my husband and i both prefer to select smaller businesses, Things are more personable and i like that a lot.The staff is really a great part of what american garage door is and why i prefer to work with them. They definitely deserve 5 stars all around. WE love our door and have had Zero problems with it in the last 2 years we have had it.Thanks a million American Garage Door. We will recommend you guys to anyone!
I recently had Joe out to assess why my garage door was moving only halfway up and down. I’m giving 3 stars because while they were pleasant and easy to schedule, I wasn’t informed it was $99 just to give an estimate, and also upon arriving Joe looked quickly at the door and motor and said definitively it was the motor because it was 20+ years old. I asked him various times if he was sure and he was absolutely sure. Then he tried very hard to sell me a new motor for a minimum of $450. I declined and he lubricated the door because he said he still had to charge me $99 for coming out (for a total of less than 15 minutes and while I hadn’t been informed of the price).Afterwards my husband took a look at it and asked if he lubricated the rails because it didn’t look like it. I told him I think he just lubed the door and that he was adamant it was the motor. My husband was skeptical, went to Home Depot, bought lube and applied it. $10 later it has been working like a dream again for the past few weeks. So while I don’t doubt that the motor is old and may need to be replaced soon, this was not the case now and I would not use this company again for this reason-he was more interested in selling a new motor than covering all bases and really assessing what was the primary issue.
We decided to replace our garage door and got several proposals. We were blown away with the level of customer service we received with American Garage Door! Their staff is fantastic and we didnt even question going with anyone else. I would recommend American Garage Door to anyone looking for a fair price and to be treated with complete respect. They care about their customers and it shows!
I have worked with American Garage Door for over 15 years and they have installed nearly 100 doors for me. There quality and service are both outstanding. In the limited amount of warranty calls that we have had, their attention has been prompt and the issue easily resolved. Dont bother looking anywhere else for your next garage door!Ed Venerable - Paragon Homes
American Garage Door is my hero! I contacted them when my garage door went up, but refused to come down. My husband and I are leaving town in a couple days and we couldnt leave the garage door open for heathens. Dan contacted me back promptly and set up an appointment the following morning. I contacted him in the evening. Dan checked it out to analyze the issue, and two hours later Bill arrived... with a superhero cape.Just joshing about the super hero cape. Bill might as well have had one, as he saved my family from having to push back our vacation.American Garage is professional and they do not waste time!
I want to say thanks for the fast, excellent and fairly priced worked Austin did for us on Monday of this week. He replaced the coil spring on our single door on the date and at the time scheduled. American installed our door 10 years ago and it performed flawlessly until the spring wore out. Its great to know there are companies like American Garage Door and Gate Systems still around.
American Garage Door did a wonderful job for us. Jeff was great to work with and Lindsay was always helpful. The removal of our old garage door and the installation of the new one went smoothly. Installers did a great job. Could not have asked for anything more. Thanks
I had to replace my Garage Door and had an excellent experience with American Garage Door. They got the job done when they said it would be delivered and did an outstanding job getting it put up. The garage door looks amazing and I could not be more satisfied with the results!
AGD replaced a broken spring on my Wayne Dalton garage door. When I set up the first service call, the technician arrived at my house to tell me they had the wrong spring for my door opener model. They got the correct part a week later and the technician promptly came to my home on schedule and replaced the spring in a timely manner. The technician was very nice and apologized for their earlier mistake. AGD gave me a discount off the total bill for the inconvenience which I appreciated. The technician also lubricated the hinges and hardware on my garage door. I would recommend AGD to others.
These Guys are a class Act. Above and Beyond. Took extra time to look at items they were not even scheduled to look at. Professional-Timely-Friendly.
Great customer service that went above and beyond to help us! Our rep responded in very timely manner and saw the project through till the end. The installers were very professional and polite through the entire installation process and their follow up with us reassured us that we made the right decision in choosing this company. They were there for us every step of the way and we couldnt have asked for a better product!
Jackson Design Build has been working closely with American Garage Door for many years. They have consistently produced quality products for our homes on time and in budget. Thank you!
I contacted American Garage Door, and they promptly scheduled a technician to look at my door. When they didnt have the particular spring I needed in stock, Bryan was quick to do everything he could to make the door functional while they got the new part in. The charges were reasonable, and Im happy with the results.
Thanks to American Garage Door & Gate Systems I have some very happy clients who are ready to sell their house. I was extremely impressed with their customer service and willingness to go above and beyond for a rush order. The technician was very polite and did top quality work in a very short amount of time! Thank you for such a great experience! I will definitely recommend this company to anyone I know needing garage door products and services.
American Garage Door consists of professionals who not only installed our Lift Master garage door but also our custom-made, professional/top-grade driveway gate system to match our custom home! They are punctual, friendly and extremely patient with new customers providing 24-7 coverage. High recommend!
Gina was great to work with and an excellent communicator. Dalton was on time and did a great job installing our garage! Thank you both!
American Garage Door sent Geremy out to fix our greenhouse garage door. He was quick, professional and got it done. I set up the appointment with Gina, and she got us scheduled right away. Paying for the service was easy as could be, Lindsay took my payment and was friendly and thorough. I will definitely use them again.
Fast friendly service and quality workmanship.Jeff and Duffy the initial salesmen were professional, friendly and got me what i wanted.Chrisitian and Tony the installers were fast, friendly and professionalAnd Lindsay on the phone made billing a breeze, a pleasant experience overall!
Two factors rate a business IMO. How the order is taken and executed and secondly if there is an issue how it is addressed and in many ways the second factor for me defines a business. American Garage Door dealt with an issue that arose through some confusion with the original order professionally, properly and effectively so they have the highest rating and compliments from me.
Highly knowledgeable and customer oriented. They are great at what they do and always give the best product advise and are cost effective. They are the only garage door company I recommend to friends and family!
I am a residential GC in Denver and always use American Garage Door. on my projects. Their staff is friendly and knowledgeable, they are a local family owned business, their pricing is competitive, and their overall level of professionalism and accountability is unmatched. They are and will continue to be my go-to overhead door contractor. Highly recommend them.
We had a wonderful experience replacing our garage doors with American Garage Door. Our sales person Dan Kaech did an outstanding job. He was very helpful and prompt with all that he did. Our installer Ricardo was great. He was on time and was very clean and detailed with the installation. We would highly recomend using American Garage Door!
I recently spoke with Cori at American Garage Door & Gate Systems about my 23 year old broken garage door opener. She seemed very knowlegeable, reviewed my replacement options, and recommended a specific unit that she felt would best serve my needs. She arranged for prompt installation, which was done by one of their technicians, Joe, who has been with the company for many years. He had the new unit up and running very quickly, and it has been performing flawlessly. The cost was very reasonable, and given my experience, they will be my first call for future garage door or automatic gate issues.
From the initial site visit to the installation, everything was perfect including matching the wood on my existing garage doors. Installed quicker than originally promised. Would highly recommend.
American Garage recently installed a new garage door at my house in west Denver. The garage door is very high quality and the price is certainly reasonable for what you are getting. Scott, Jeremy and the install team were very friendly, flexible, and made the overall experience pain free for me as the customer. Without a doubt, I would recommend American Garage to family and friends. Thank you American Garage!
I had American Garage Door install 2 single doors. I found their pricing to be superior to local competitors and their scheduling and execution was great. During the quotation stage they noted the custom sizing of the openings and made the necessary adjustments to the doors to maintain a good appearance on the finished product. I am very satisfied with AGD and would recommend them to friends and family.
The crew that came to replace the garage door was very friendly and proficient. They arrived ahead of schedule and did a fantastic job installing the new door. I would highly recommend this company to anyone in the future.
Austin serviced our 11 foot door. He came in, was very diligent, and executed a flawless repair. I am very pleased with the business and employees. They were on time, cleaned up when finished, and was a pleasure to interact with.
We were pleased from start to finish. Alex and Manuel were great for the installation team. Would recommend American Garage Door.
MAG Builders has been using American Garage Door for years now. Theyve installed MANY doors for us and weve been very pleased with the service and quality we receive! Our sales rep Dan Kaech is a quality employee and a great guy. If youre not doing business with them, start now!
Im not an avid online reviewer, but this company and its employees deserve one. My first experience with American Garage Door was from a broken spring on one of my doors a few months back. They sent a Master Tech out (Joe) to assess and measure the spring, which required a custom made spring. A couple of days later, a different Tech (also very professional and thorough) came out to install them. He replaced both springs, and took the extra time to fine tune adjust my doors so that they closed as smooth as possible.A few months later, our home was hit by lightning and the power surge fried the logic board on both of my openers. One opener wouldnt close anymore, the other one still works but the light function does not. I called American Garage Door and, once again, was very impressed with Joes sharing of knowledge, professionalism, and quick turnaround with the installation of a new opener. Joe talked me out of buying two new openers, just like he tried to talk me out of buying 2 new springs from before. This time, I took his advice and just replaced what was actually broken.Im usually a very skeptical shopper; always feeling like Im being upsold. I absolutely will be doing business with American Garage Door when my other door opener finally kicks the bucket. -Ill probably celebrate a little too, because my new LiftMaster opener is awesome! For anything else Garage Door related, Ill be giving them a call. I am very pleased with these guys!
American Garage Door has always done a great job for us! We are always satisfied and happy with their service and product. Scott Howard is a pleasure to work with and we highly recommend him and American Garage Door!
The installers from American Garage door were outstanding. They called letting me know they were in route, and arrived during the prearranged service time window. They were knowledgeable regarding the repair, careful with the components, and answered the questions that I had. It was so nice to have quality work performed.
The whole process of getting our beautiful new faux wood garage doors from American Garage Door was fantastic from start to finish. Dan Kaech (sales) was very attentive and patient, making sure we were happy with our choice before ordering. Our installers, Blake and Rico, were very professional, competent, and really quick! The doors ended up looking and operating even better than expected. We are thrilled! I chose AGD based on their excellent reviews and I am happy to leave another 5 star review!
From first call to final finishing touches, American Garage Door is top notch. The doors are so well-crafted and affordably priced.Support locally owned businesses, support American Garage Door
Weve worked with Scott on numerous projects and each one he does an outstanding job! The garage doors are quality material and scheduling is timely.
Excellent timely service when our furnace went out and need repair.Diagnosed the problem, fixed it, and taught us why it occurred and how to prevent it from happening again RJM
We were looking for a local Wayne Dalton dealer/installer and asked American Garage Door and several others (local, national, and cut-rate companies from Val-U-Pak-type mail advertisements) to bid a job that turned out to be more complex than expected. American Garage Doors Residential sales guy spotted the extra work and his quote was competitive with other bidders who then added hundreds when I asked them about those details.They gave us patient, knowledgeable help picking out doors and operators, and were able to install the doors a week or so after we placed the order. The tech worked a long day making sure everything fit into our oddly shaped garage; he was also friendly and Very professional and left our place cleaner than he found it, with doors that may outlast the building.When we moved a few months later, we hired American Garage Door without getting other bids and the service was exactly the same: fair price, short lead time, good communication, punctual, high quality workmanship. I dont expect to need it, but theyll be my first and only call for future repair or maintenance issues.Thanks American Garage Door!Jack Keith
Finally a company that did what they promised. A delivery van damaged a panel on my 8 year old oversized wood garage door. I learned that the company that installed the door no longer carries doors by that manufacturer. I had 3 different companies come to the house for estimates, all but one said they carry the brand. No one got back to me. Even after I called and left messages. I called the manufacturer who gave me the name of the local distributer who gave me the name of American Garage Door. They sent an estimator who got back to me in a timely manner. The panel was in stock locally, and the door was repaired within a few days. Everyone was wonderful to deal with. I will use them again.
THey were communicative, quick and excellent workmanship! thank you I love my new door!
Love these guys! Great products and customer service! I highly recommend them.
Eric from American Garage door Did an excellent job in installing our garage door opener. He was efficient and friendly and professional.
I work for a custom home builder in Denver and we use American Garage Door for all of our homes because their customer service is great, they have a great selection, and they do a great job!
I made a call for emergency service an hour ago and the technician just finished. AMAZING. Granted he was already in the area but still, when does something like that ever happen? I am saving this companys number in my phone.
From the initial phone call with Chella explaining what our issue was with our garage door to Joe coming out the very next day to assess the situation & returning within a few days to fix the problem, our experience with American Garage Door was EXCELLENT!!! They are great folks to deal with.Chella is extremely efficient, friendly, & helpful...Joe all the same & was a delight to work with.Highly recommend this company for any of your garage door issues. You wont be disappointed.Joanna & JeffLittleton, CO
On time installation, competitive pricing, beautiful door... couldnt be happier with American Garage Door.
I have worked with Dan Kaech on a couple orders, I am really impressed with the quick communication and the follow through with the expectations he sets.
American Garage Door makes high quality gate systems and garage doors. Great product and service.
Excellent service, good product selection.
Great company to use. Very friendly and quick to get the job done.
Dealing with American Garage Door was more than a pleasurable experience Amazing craftsmanship incredible communication and professional installation Dan and the design team created two magnificent barn wood garage doors that are the focus of our home I would not hesitate to recommend them Buy American
Top quality doors and parts, top notch installation.
Jeremy Fuhs did a great job of explaining the process from ordering to installation and keeping me updated throughout.
I used American Garage Door recently for one of my real estate clients. They were great to work with - their service was the best! Thanks, Cheryl
Dan and the install guys did a great job, the doors look amazing
Great customer service!
We had a panel replaced today and Eric did a great job.
We had 5 doors installed. Four had wiring for the sensors that was so poorly connected they pulled free making the doors quit working and we had to request multiple service visits. Also, when I had a problem only 4 months after I moved into my new home that made the door unusable they told me they couldnt come fix it for a week unless I was willing to pay them a trip charge plus $95/ hour labor then they could come that day to repair my door. Thats a horrible policy!
Nice folks, good work, quick, and fair cost.
Dont hesitate and just call them. :)
Top Notch Across The Board
We build homes in Denver and Scott Howard and American garage doors always keep me on schedule with the latest trends and styles as well.
Took care of our needs on the dates promised.
All good, thanks!