Sent an email, got a quick response, an ordered my undertail kit for my 21 klx. Shipping was surprisingly fast! Thanks Forrest and Wheeling Cycle Supply, hope to do business with you again.
Highly recommended! Much faster shipping than the other places Ive ordered from. When I had some questions on the bar clamps for my CRF450L, Forrest went above and beyond helping me accomplish the configuration that I wanted. Great company that has old school personal customer support. (Im sure Im not the only one that finds the chatboxes of some online cycle stores more frustrating than helpful) This will be the first place I check for my bike parts.
5 STARS!! Forrest is great, he responded to my emails promptly (within a few hours), was knowledgeable about the parts/fitment on my machine, and went above/beyond to help me. My order was processed/shipped quickly, and although I had to ask for a tracking number( my items were shipped USPS) it was provided within 2 hours! I really appreciate when a company gets back to me in a timely fashion, especially when dealing with motorcycle parts since we only have so much time to ride up here in the Northeast. I can/will recommend WCS to anyone I come in contact with who has a supermoto because they have hard to find parts and competitive prices! Im really glad they have DRZ400 parts because its very hard to find these nowadays, especially since my bike is 12 years old! My package arrived on time and it was packaged well, with everything accounted for so I couldnt be happier! I added a photo of the parts after I took them out of the box.
Was able to get in contact.. for my convenience my order was already shipped and almost arriving!! really happy with my purchase and big shout out to Rod for great customer service. Highly recommended!
Wheeling cycle supplys customer service is hands down the best in the business! I have contacted them by phone, email, and through their website and every time they promptly responded to me with the best customer service!! Their prices are very competitive and they carry good products!! Dont hesitate to buy/spend money with these guys!!!
Wheeling Cycle Supply is hands down the best place to get all of your offroad and dualsport needs. Forest is an absolute pleasure to deal with and they ship out orders crazy fast. I usually have a tracking # from Forest within an hour of placing the order online!
Great services. And awesome parts for bikes.
I had contacted wheeling cycle supply after I had read on a forum that they offered a direct bolt on front rotor for the wr250r with wr250x wheels installed so that you didnt have to buy a complete brake setup and swap each time you changed wheels. This was exactly what I wanted. I ordered the rotor ($188, so not exactly cheap) and after a short period of time it arrived. I centered the rotor (which was a pita) the best I could on the front wheel and bolted it down using the bolts sent in the kit. The washers supplied were unnecessary and would cause the bolts to hit the caliper making it so I couldnt spin the wheel. Removed the washers and reinstalled and everything fit well. I took it out for a ride and had shuddering through the front brake lever. I spoke with Forrest multiple times and at this point he seemed like a good guy, it wasnt until they had to send me a replacement rotor because they screwed up the grinding of the rotor 2 TIMES (turns out it wasnt even necessary) that the true Forrest came out. After discovering that the second rotor was messed up as well I sourced my own replacement rotor for a fraction of the cost of the one they sell and it looks way cooler and is just as good of quality. I mentioned this to Forest and gave him links to the cheaper rotors to try and save people some money but he didnt care, or appreciate it. I apologized for the time it took to get the rotor situation figured out and I wasnt mad or hostel toward Wheeling Cycle Supply but when I found out that they didnt refund me entirely I asked Forrest about it. He tried to blame me for some blue paint-like substance that was on the first rotor for the reason he didnt refund me fully (the difference was the cost of shipping so they didnt refund shipping). With as understanding of the situation as I was I dont know why he was treating me as bad as he was. He called my personal phone and started going off on me about the blue paint and how stupid of an idea the other rotors were. I was absolutely shocked and couldnt say anything at the time. He was swearing and yelling and please excuse my language but he was being a real ass. He ended the call by telling me to take it up with PayPal and to leave him alone. I have never had a company treat me this way. Especially when your company is the one that messed up. I was the customer and I was patient and understanding the whole time. I didnt deserve that. If youre needing motorcycle parts look elsewhere.
Best people in the business!
Great people.
Dropped my bike and needed some replacement bolts and clamps for the right Zeta handguard. Called Wheeling; they didnt have the parts in stock, but the shop owner took the needed parts off of a bike in his shop and shipped them to me really quickly.
Really good work.
Place rocks. Epic customer service. If the site doesnt have it they might be able to get it from their distro so call and ask.
Usual have everything I need if not they get it will always go here first
Great prices