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White Plains Buick GMC
358 Central Ave, White Plains, NY 10606, United States
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White Plains Buick GMC
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Te
Review №1

We went to Buick GMC in White Plains to get my daughter a car for college. We spoke with Brandon Pares at the dealership. He has great people skills and is very friendly and outgoing. He worked with us on the price of the car and was very helpful when assisting us with all of our questions and needs. Overall, a great experience with Brandon and the dealership, and he definitely helped my daughter in time to get to college. I would absolutely recommend the dealership and Brandon! Great service and great job- thanks, Brandon!!

re
Review №2

Excellent experience! Spoke to the sales manager, Will, who was able to provide great information and preliminary pricing over the phone. My wife was in the dealership the next day for the test drive, meeting with Brandon. Knowing she was coming, he had the car ready for her as soon as she arrived. I went the next day to check it out for myself. Just like before, Brandon had the car ready. Will and Brandon stuck true to their pricing and there was never any pressure to make a decision. Once we told them we were moving forward, we were able to do most of the paperwork at home, making the final steps at the dealer quick and painless. If youre in the market, I definitely recommend stopping by!

Ki
Review №3

I didnt even realize I was in the market for a new vehicle until I saw my new Buick Envision on the showroom floor. Fastest & most wonderful car buying experience ever! From being greeted and having my car appraised by Friendly & Knowledgeable Sales Managers William & Billy...to meeting the most amazing Salesman, Robert Acerbo,...I cannot say enough of how he guided me through the process with such ease & swiftness there wasnt time for any stress!! Finance Manager Robert Horton helped in making my payments where I needed them to be..WITH an extended warranty! ( and during this economy!) Even the General Manger, Scott McCaffery, made the effort of introducing himself and graciously thanking me for my time & purchase. The fabulous experience ended with Robert Acerbo providing me with a COMPLETE walk through and demonstration of how to enjoy my beautiful new vehicle to the fullest ..I cannot say enough to say thank you Empire Buick GMC of White Plains & the best staff ever!

Aa
Review №4

What a great experience!! Lydia Gutierrez greeted me with such a friendly smile and made sure I was kept up to speed on all the details for my car and service. She realized the service was going to take a bit longer than expected, and instead of having me wait, she put me right into a loaner car to help keep my day moving. Everyone was so helpful and explained all details. I wish I could give more than 5 stars - absolutely GREAT!!

Ma
Review №5

Brandon was very responsive to my interest. He was diligent in his efforts to accommodate my taste and needs. He was respectful of my perspective and concerns and did not change his attitude when I did not buy on my first visit. His follow up was professional and not pushy, thus allowing business to continue with all parties feeling respected. Nice work!

An
Review №6

Ryan Nimmo was professional and pleasant throughout the whole experience. He was very knowledgeable and made the sales process run smoothly. I would recommend him!

Ka
Review №7

Went to Buick White Plains because I was having problems with my 2014 Buick Encore. I decided that it was time for a new certified preowned car. I was introduced to David Silver and told him I was looking for another Encore. I explained to David everything I was looking for and what I could afford. David listen and was never pushy. David went out of his way to make sure I was happy. David made me feel comfortable about my purchase. I have to say this was the best car buying experience Ive ever had and that was strictly because of David Silver.

Ti
Review №8

Ryan was very helpful!!! If your looking for a car go see him! Easiest way to buy a car

El
Review №9

Great customer service! I came in and we got right to business. They assured me all throughout my search and made me comfortable with my purchase. Definitely recommend and definitely will come back.

mi
Review №10

I had the best experience in this dealership. Ryan was so helpful and went above and beyond to help me to get the car I wanted for the price I could afford.

Li
Review №11

Brandon was excellent. He did an amazing job helping my family and I choose my first car. He was honest when comparing different cars and their different features. Also, when negotiating he was super understanding about our budget and helped us get to a price that was appropriate. Can’t thank him enough!

An
Review №12

Had a great experience at Empire Buick GMC. Jeremy Galan was my salesperson and he was very helpful, knowledgeable and fair. I also met one of the managers named Will. He was also great to work with. I went to many dealerships in search of the right vehicle and most importantly, the right deal. 1st class staff and service at Empire Buick. I would highly recommend them to anyone.

Ya
Review №13

Im glad I trusted Jeremy with my first car purchase - he was super knowledgeable, patient, and aimed to look out for deals that were aligned with my best interests at hand. He went over several make/model options thoroughly and demonstrated overall functionality of my car. Overall, the service at this dealership was exceptional and I look forward to continuing business with Jeremy and the team. Thanks to Jeremy I walked away with an amazing lease deal on my new 2021 GMC Terrain.

Ri
Review №14

Great experience from beginning to end!. Jeremy Galan sales representative, was very efficient, diligent, knowledgeable of the whole process and (uncharacteristically from prior experiences in other dealerships) he was very respectful of our time. We did not feel that we were waiting ages for steps to be completed. His timings were truthful and we appreciated that. After all, took his time to teach us all technical aspects of the car. He is highly recommended.

Si
Review №15

Pablo Freyre service mgr was excellent and honest. They fixed my buick trans under warranty and car running great now. Kudos! My next buick buying from Empire. Mike, lakewood, nj.

Pe
Review №16

I worked with Ryan Nimmo to purchased a certified pre-owned GMC Terrain. Ryan was very professional and extremely responsive and quick. He stayed late so that I could test drive the car and then prepared the paperwork overnight so I could pick it without a long wait at the dealership. Ryan was fair and very transparent about the pros and cons of the car. It was refreshing. I highly recommend Ryan at Empire if youre purchasing a new or used car.

Ly
Review №17

My family and I had a great experience buying a car for me. 1st car for College. Our salesman David Silva was extremely patient, friendly and answered all our questions. With his help, we picked the perfect car for me! My father said he felt like we were buying a car from a family member and not from a dealership. Thank you again David and we’ll see you in 3 years for my next lease.

J
Review №18

I leased a 2021 GMC Terrain this past week. This is my third Terrain. My salesman was Ryan Nimmo. RYAN WAS EXCELLENT! He was patient, kind, thoughtful, answered every question and concern that I had about the process and was an overall gem. I would absolutely purchase from this dealership and Ryan specifically again. Thank you for all of your help Ryan!

Je
Review №19

Great experience purchasing a used Chevy from Jeremy. He was pleasant and helpful. The final signing with Rob H in finance was quick and smooth. I wish all my car buying experiences were this simple.

M
Review №20

Wow! I love this place. This is the first time going to the dealership by myself as a young adult and I couldn’t be happier with my experience at the Buick GMC of White Plains. I was looking for Buick GX and I was helped by one of the kindest people there, at first I was a bit skeptical with this being my first major purchase but everything worked out. I was helped by a gentleman named David; who was very knowledgeable and reassured me that I definitely came to the right place. He definitely knows his stuff and provided a hell of a service; I’ll definitely return again and let my family know that the Buick GMC of White Plains is the place to go.

Bo
Review №21

Brandon was great. He was a pleasure to work with and made the whole process very easy! Would definitely go back to him.

Tr
Review №22

Jeremy was absolutely amazing!! My brother was able to get a great deal on an SUV thanks to our amazing sales rep! I cannot recommend Jeremy enough!

Ad
Review №23

Got a car from Jeremy today. Great experience on the whole. The entire team from sales, to management, to accounting! Would recommend them for their honest dealing and customer service.

An
Review №24

We were very satisfied with our experience at Empire Buick GMC of White Plains. David Silva our sales rep was professional and genuine. His customer service was exceptional. I highly recommend working with him. Scott the GM was personable, fair and flexible and Robert in finance organized and knowledgeable. Overall best experience with this dealership.

Jo
Review №25

Quick and easy transaction. Fixed all problems without hesitation and addressed all questions and then some. I worked with Brandon pares. Would recommend him if you’re thinking about a car here. Got top value for my trade in without having to beg or pry to scrape a few extra dollars.

Th
Review №26

Went up here to get a vehicle, I had the pleasure of working with Ryan Nimmo, great guy! down to earth and was very nice and I ended up getting a better deal than I ever thought possible, great place,great staff, def going here for my next vehicle

Br
Review №27

Jeremy at G.M was a big help to me and my family with my car, overly dedicated to his job and making people happy the best way as possible. Nothing but respect for the man and the workers their. Thank you so much man💯🙏🏾❤️💪🏾

Ju
Review №28

This dealership works with you to get you to the price point that you want to be. In addition, I purchased a 2018 Nissan Rogue and the steering wheel shaked when I was on the highway, breaking at a high speed. I called and notified them of the problem, they quickly gave me an appointment and took care of the issue without any out of pocket costs. Great customer service and staff

Va
Review №29

My experience with Empire Chick GMC of White Plains was great. My sales person was Robert Acerbo. He was attentive, informative, helpful, and made my buying experience pleasant. I never felt like I was being sold a vehicle. Even after the sale he called to make sure everything was good. Thanks Robert! Side note: I also want to say thank you to Daniel for being supportive. I nicknamed him the cheerleader. He congratulated me several times on my purchase. Best experience ever!

Em
Review №30

Jeremy was very professional and advocates for his customers. He provides all information up front and makes the process of buying a car as painless as it could possibly be. I would absolutely return to him for future purchases.

al
Review №31

My new car purchase was perfect. Your staff are very pleasant, knowledgeable and professional. It was a very quick start to finish transaction to drive our new car home.Salesmen David Silva was excellent. Thank you !!

Lo
Review №32

Brandon Pares was GREAT to work with. He made my car buying process smooth and stress free. I will absolutely refer him to all my family and friends!

Ja
Review №33

It’s been over 15 years since I last had the experience of walking into a dealership and leasing a car. I knew I wanted a GMC truck and decided to give Empire Buick GMC of White Plains my first shot. A pretty and polite girl by the name of Jessica happily greeted me and set me up with a salesman by the name of Ryan Nimmo, which is really the reason I’ve decided to take a minute and write this review for. This is my second review ever on Google and I gotta say Ryan was straight up, transparent, and a gentleman through and through. I did not expect to be walking out negotiating a deal on my first go around. I admired his skillset, presentation, and most importantly his candor so much, my gut was telling me to strike a deal. Ryan and the staff around Empire were a real pleasure to do business with and felt in good company. I’d highly recommend coming here to look for your next Buick or GMC…this dealership and staff ain’t your average dealer. Ryan and Empire, thank you again for taking care of me…very much appreciated!

St
Review №34

I love my new Buick Encore! My family spent two very long nights at the dealership finding the best car for us. Ryan, Billy, Everton and David were all patient and kind and helped make the experience as easy as possible. Billy even picked my son and I up after we had to return our rental and didn’t have a way back to the dealership. The staff made this a great experience all around!

Xa
Review №35

Just walked in today and my experience was great. The process was smooth thanks to our sales agent Brandon Pares, he was great to work with and made the experience great. If you go to Empire Buick if white plains, ask for Brandon.

Ch
Review №36

Very satisfied with your service: prompt, easy to arrange the appointment, predictable cost, and modest waiting time!

Li
Review №37

Love love love my new GMC Acadia Denali!!! I have been a serial leaser of Acura for many years and wanted to try something different. I dealt initially with Jessica who confirmed pricing on the vehicle I was interested in before even going in to make sure it was in my range. The next day I took it for a test drive, and knew it was my new whip. The day after we took the car home. So happy with it! Robert was amazing as well. He got me in the car super fast and was more than accommodating with my needs. Thanks again to GMC white plains!

Mi
Review №38

Had a slight problem with my car went right into GMC spoke very helpful service advisor named Lydia, where she directed me to the service manager Mister Pablo freyre,spoke with the gentleman and to my amazement I was in and out. the situation was fix at no time. This is the third car that I have lease from GMC and it will not be my last. Thank you to the service manager and his crew for your good service

Mi
Review №39

I went to Empire Buick GMC and was helped by Jessica and Brandon. I can not say enough good things. Jessica felt like family and Brandon greeted me with a smile from the moment I walked through the door til this day! The numbers I was given were the best numbers I got after shopping around. I highly recommend working with Brandon and Jessica when looking for a car. If I could give them more stars I would! They were great!

Ma
Review №40

My husband and I just leased a new GMC Terrain from Empire Buick GMC of White Plains and couldn’t be more pleased with the service we received. We live on Long Island and were unable to find what we wanted and they had what we were looking for at their dealership. Everyone from the Sales Rep. David Silva, the General Manager, Scott McCaffrey and the finance manager Rob Horton were extremely professional and made the process so easy. They even delivered the car to us! Great experience. Thank you all for going above and beyond!

Kr
Review №41

Just leased a car from Empire and overly impressed with the sales team. Very professional, courteous and answered all questions in a timely manner. Thank you to William and Jeremy for making it a great experience!

Mi
Review №42

Brandon Pares made my first time purchasing a car an extremely easy process. His customer service is top notch, and I really appreciate his help!

An
Review №43

Just bought a beautiful new envision from the salesperson Ryan who was extremely professional and took the time to be thorough and explain everything with patience. I highly recommend you see him if you are visiting this dealership. I will always be going back to him for future cars. New owners really turned this place around !!

Sa
Review №44

I met Brandon Pares the sales rep who is extremely friendly, knowledgeable and professional. Brandon made me feel at ease and comfortable throughout the whole process.

Ca
Review №45

I worked with Brandon Pares at the location Buick/GMC on Central Ave in White Plains. It was a pleasure to work with him to attain my new car. His customer service was great. I wish I could give him more than 5 stars.

Hu
Review №46

After our misfortune of losing our first Buick due to a flood, our sales rep Brandon P. was there every step of the way to make sure we had everything we needed to put us back into another Buick again. Thank you so much! Definitely recommend Brandon when you stop by!!

Co
Review №47

Great experience buying my first car (used). Brandon Peres was super helpful in answering all my questions and having the car look great and clean when I picked it up. Very friendly and easy experience! Highly recommend!

Ga
Review №48

Jeremy was fantastic to work with! He was super helpful, patient, friendly and professional from the moment we walked into the dealership through the time we left with a new truck! Thank you Jeremy!

To
Review №49

My wife and I just bought a Buick Envision from Empire Buick and we could not be happier with Robert Acerbo, the sales consultant. He was very inviting, had a very calm demeanor and was very knowledgeable. Everyone there was friendly and helpful and we would definitely recommend this dealer!!

Er
Review №50

It was a pleasure working with David and Jessica. Made the leasing process on a new Buick SUV smooth. Worth the drive and future business.

Da
Review №51

Great service. My salesman Ryan was friendly and very easy to work with.

jo
Review №52

Brandon Pares was a great help. Almost walked out on a great car if it wasnt for him. If you want a car definitely ask for him. Get this man a raise !!!

Lo
Review №53

After Some reaching out the GMC of twhite plains Are a good source to buy a car they are willing to address my issues and make things right and I really like my Audi Q7 they hooked me up with 2021 rental while fixing my radio screen they took it to Audi and the car rides feels goods ! Got my Q7 Back no more Engine Light on the problem has been resolved thank you ! Lydia Forgive me if I spell her name wrong She the best ! I Great service

Ed
Review №54

My wife and I were headed home to Columbus, OH when we experienced some engine trouble with our 2016 Buick Cascada. We found Empire to be the closest dealership to us. When we pulled in, Phil, one of their mechanics diagnosed the issue by just hearing what the engine was doing. After they hooked up the car, they confirmed what Phil said, that it needed a new valve cover for the engine. Unfortunately they did not have one in stock. Phil suggested we find dealerships along our route, but rest assured, suggested we could make the nine hour trip. We took his advice and found a dealership that had the part and could service the car (SawyerLyons). What OUTSTANDING customer service and customer Care. THANK YOU Phil and Empire Buick.

Ma
Review №55

Brandon was great to deal with. Easy to talk to

Ke
Review №56

I was no fan of the car shopping/buying process...until I went to this amazing place! I called Empire on a Friday morning and spoke to Ryan. He was an absolute pleasure he answered EVERY question I had. Within 2 hours he contacted me back with a wonderful quote. He was so kind and efficient that the next day I drove over 70 miles away from my home just to close the deal. I was not disappointed! I was greeted by Brandon who was so professional and I had an amazing experience, the general manager Scott was very open and willing to work out the deal i was looking for even going into finance the guy was so quick and everything was smooth. If you are in the market i implore you to go here!! Wonderful place! Everyone and everything about this place exceeded my expectations.

Ro
Review №57

Jeremy galan is one the best sales person in gmc .he is very humble and people person and will treat you with respect .

Mi
Review №58

We thank Jeremy for all of the help getting us into our new car! The flood threw us for a loop but the people here at Empire Buick were amazing and got us on the road again.

Da
Review №59

A very welcoming beautiful dealership with great employees that will go above and beyond to help you finding the car of your dreams. The entire experience was one to remember buying my first car, Ryan and Scott are excellent employess defiantly the ones to go too once you arrive.

Ch
Review №60

My wife and I had a great experience at Empire GMC in White Plains. My salesperson was Brandon Pares and he was easy to work with and met my needs as I was exploring a few different vehicles. Brandon let me get comfortable with the vehicle; I was able to test drive it multiple times, this meant a lot. Overall, Brandon exceeded my expectations and I was satisfied with my experience. I would do business here again in the future.

fr
Review №61

After Some Talk over the phone with Paul and the staff of GMC of white plains. They are going to make thing right they have done A good job with fixing my Audi radio And servicing and fixing up My Q7 what’s done is done thanks to Brandon thought I would get internet price But it’s cool you got the deal Done. I was drove out same day Good credit 0 down Luxury no hard feelings. This place Got some good deals IM GLAD I bought the Vehicle through GMC of white plains. I recommend them for your cars and service needs Check them out and there loaner was fly Thanks.

Gl
Review №62

Brandon was a great to work with. He was knowledgeable and was able to get me the car and price I wanted.

Ce
Review №63

By far the worse buying experience and customer service. I was attempting to purchase a vehicle remotely for two weeks. Everyday I was told to wait to process any financing or deposits until car returned from body shop if I was fortunate to speak to any sales representatives. Once the vehicle was released from the shop the vehicle was sold to someone else.

Ju
Review №64

Straightforward sales staff and management. Brandon, my salesman, is respectful, knowledgeable, and helpful. Scott, the GM, was upfront and easy to work with, as was the rest of the staff at this dealership. I typically leave a dealership feeling taken advantage of and beat up, vowing never to return, thats not true here. So, the biggest compliment I can give Empire GMC is that I will be back when its time for my next vehicle. That said, Im still waiting on my floor mats, once I get those I will update this review again.

Pa
Review №65

Excellent service from Brandon, Ryan and Scott. Easy to work with and very knowledgeable. Definitely Recommend this dealership to anyone.

An
Review №66

The service team was great, very friendly. My Oil change and tire rotation was done in 30 mins, very quick! Service Manager Pablo makes sure every customer is happy and does his job well! Thank you!

Ba
Review №67

My husband and I just purchased a 2019 GMC Terrain SLT from Empire with the help of Ryan and Bill, both of whom were professional, but personable. The transaction was handled with ease, and when all the paperwork was done and we took possession of the Terrain, Ryan took the time to explain in detail the many features of the vehicle. I would definitely recommend not only buying a pre-owned vehicle from Empire, but asking for Ryan in particular with thumbs up to Bill as well.

le
Review №68

Went there not knowing what to expect but I’m glad I Chose gmc of white plains. Jeremy was the best. I couldn’t of asked for a better sales man to help me choosing the car I was looking for and in two days he got it for me. He is amazing. I would recommend if anyone is looking for a gmc or Buick definitely go see Jeremy at gmc/Buick in white plains.

Ph
Review №69

Do not give them a deposit. They will tell you it is refundable, but it is not. They use this tactic to lock you in with them and keep you from shopping their deal around. This happened to us and we found a better deal, but they would refund the deposit. Its been 6 month of calling every week and no response. They manager, Scott McAffree, promises to return the deposit, but never does. Dont believe the we switched accounting system lie.

Er
Review №70

Brandon Pares was awesome. Gave me all the details I needed and worked with me on financing.

Ch
Review №71

Jeremy was great. He was very kind and helpful. Felt like we got a great deal.

Na
Review №72

I had a great experience shopping for my new car at Empire Buick GMC of White Plains. Ryan Nimmo was my salesman and he was friendly, knowledgeable and professional.

Da
Review №73

Had a great experience with the staff at Empire Buick GMC of White Plains. Devon, David and others were great. I would definitely recommend this place.

Ma
Review №74

Had a great experience here, the best I’ve ever had at any dealership, I’ve dealt with many over the years and these guys were the best. Ryan Nimmo was my salesperson and if you go ask for him. Scott is the manager and he was very nice and accommodating. Robert did the finance end of it and he was excellent!! Check out the new owners at Empire Buick GMC.

Br
Review №75

Buying a car can be such a stressful process but Ryan at Buick GMC of White Plains made my experience so easy and enjoyable. This was my first time purchasing a car on my own so I had a lot of questions and Ryan was so patient and thorough with me, he went above and beyond to make sure all my questions were answered and that all of my needs and wants were met. Thanks to Ryans guidance I am now the proud owner of my dream car! I can not recommend this dealership and this salesmen enough, I am a customer for life!

Er
Review №76

Empire has really turned this dealership around. Ryan Nimmo was a pleasure to deal with and was very knowledgeable and thorough. I would highly recommend anyone visiting this dealer to ask for Ryan. He will do the right thing and make it an enjoyable experience, went above and beyond in every aspect.. Highly recommend!!

Kw
Review №77

Wish I could give 0 stars because I just dealt with a bunch of criminals. We had been looking for a car for a while until we found a perfect Honda. After we were assured that we could come in and go home with the car the same day. We went through the whole process and even mad a down payment to secure the vehicle afterwards we were told they cant release the car because they dont have the title and we couldnt leave with it no matter what. The worst part of this issue is additional charges were added and we did not realize this until almost 2 months later, 2 MONTHS LATER!!!!!. After going back and forth with them we lost $3000 in total. Please dont be like us and take your Business elsewhere for your own good.

St
Review №78

Most friendliest staff I have ever met in a car dealership! They really are there to help and please their customers, Ryan Nimmo is the guy to see if you want someone who is actually going to listen to you and not try to force you into something because it would be beneficial to him. Between vehicle services I have had performed and purchasing my new car since becoming Empire Buick, I have always had great friendly experience

Sc
Review №79

My wife picked up her new car yesterday. Scott, Rob & Brandon made the experience painless. Everyone we spoke with was friendly and professional. My wife loves her new car! Thanks for a great experience.

Ju
Review №80

I just financed a car for the first time and these guys were great. Thank you to Brandon and Robert for helping me.

Lu
Review №81

Just bought a beautiful new Encore GX! Traded in my nice 2015 Encore.Great service, and special shout outs to Brandon Pares, my sales guy, and to Scott the general manager and to Everton, the very sweet finance guy.This is my second purchase from Buick in White Plains, and in a few years I’ll be back again!

ka
Review №82

Brandon was helpful, efficient and knowledgeable. A lovely environment - make this a place to look for your next car- Brandon used all available to fill our needs.

Ma
Review №83

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟If There were more stars to give I would!!! I cannot praise Empire Buick of White Plains enough. The care and respect with which they interacted with my parents was beyond professional. Mr. William Rivera, Manager and Mr. David Silva, salesperson treated my parents like family! EMPIRE BUICK OF WHITE PLAINS IS REDEEMING THE LESS THAN FAVORABLE REPUTATION OF THE PREVIOUS MANAGEMENT!!!!!!!!! The staff works very hard to be transparent and clear. Their patients is endless. I would be remiss if I didn’t mention Mr. Everton McLeod, salesperson and Ms. Jessica Tresselt, reception. They are part of the amazing team that Empire Buick has assembled.THANK YOU ALL FOR A QUALITY PRODUCT AND A QUALITY EXPERIENCE!

Ja
Review №84

Recently returned a co-signed lease with intentions to put a new lease solely in my name. Ryan Nimmo was absolutely awesome! He gave car salesman stereotypes a whole new meaning. He was honest, consistent, and diligent. He made sure we were always on the same page and kept me in the loop throughout the whole process. He’s the kind of salesman that jumps through hoops for his customers. Highly recommend you give their dealership a visit and especially work with Ryan! You won’t be disappointed.

Tr
Review №85

My husband and I had an excellent experience dealing with Ray and Brandon. We left very satisfied with our Buick Encore lease.I highly recommend going to Empire.

Br
Review №86

Great dealership. Just got my second lease from them and got exactly what I wanted. Ryan took the time and effort to find the exact vehicle I was looking for and kept me updated along the way! I highly recommend anyone who is looking for a GMC to come to this dealership and ask for Ryan in sales. You will not be disappointed!

Ma
Review №87

Excellent service and unbeatable prices. Before we walked in Empire GMC, we did research and called a few dealers, but Uncle Joe gave us the BEST price, he was very knowledgeable, answered all our questions and we never felt uncomfortable or pressured to buy the truck, he definitely proved his honesty. We also met Raynard who was very friendly and patiently showed us different trucks, and the signing of our beautiful AT4 was very easy with Robert. The unbeatable prices, outstanding services and professionalism of Uncle Joe and the staff at Empire definitely deserve five stars ⭐️⭐️ ⭐️ ⭐️ ⭐️ . Thank you for your honesty.

Te
Review №88

We had a very good experience at Empire Buick. In particular, Brandon Pares made the process simple and very pleasant. His customer service was exceptional. - from introducing us to the car’s features, explaining leasing options to giving us a comprehensive tour of the vehicle before letting us drive off the lot - he was professional, courteous and knowledgeable.

An
Review №89

Brandon Pares was great he has a great service and so professional. Great experience thanks to him.

Do
Review №90

Brandon was extremely personal and helpful in every step of the process. He is a great asset to your team!!!!

ja
Review №91

An unfortunate experience. I am a business owner and White Plains resident. I prefer to spend my money with local businesses, especially when Im a board member of the White Plains Rotary Club. A Certified Pre-Owned 2017 GMC Sierra advertised at $34,909 which I went through a pre-approval process online and called to schedule a test drive. The courteous staff was exceptional. Until i was told they didnt have the title yet, couldnt sell it to me if they wanted, and that the price would be closer to $40,000. Ashamed to see other local business owners practicing bait and switch tactics. Shame on you Empire Buick Management.

Re
Review №92

Empire Buick GMC again gave their best. Best selection of vehicles, best team on the sales floor and best service team! Thanks Empire for all you do! Brandon Pares did the most to make and keep me happy. Thanks again to Rob and Lydia always!

Co
Review №93

Fantastic service. Yesterday when I was picking up my daughter, my battery died and I couldn’t get the car started. My car was towed to Empire and they took care of it in under 24hrs, for free and with great customer service. Thank you to Jessica who answered my call late on Friday night and tried to talk me through how to restart my car, before we realized that the battery was dead. She didn’t have to pick up my call because it was beyond service hours and she didn’t have to help me, but she very kindly and patiently did. Thank you as well to Ray Maldonado and the service team who quickly assessed what was wrong with the car and took care of it the same day so I could come pick it up before the work week started. Empire GMC Buick made what could’ve been a really irritating problem into an effortless fix. Thank you again, I will be back.

Er
Review №94

Worked with Brandon today on getting a new Buick Enclave lease. Friendly, flexible and gave us an overall great experience. Very happy with the service. Highly recommended.

Pa
Review №95

Jeremy was my car salesman. He went above and beyond for my satisfaction.

Le
Review №96

Just bought my 4th car from White Plains Buick GMC. Great product! Great service! Great personnel...especially my sales person, Robert Acerbo!

ch
Review №97

Great experience at Empire Buick, WP. David is a salesman youll want to do business with. Very fair deal. My second Buick lease deal there. The Parts and Svc. folks are good too. Thx to all at Empire! (Thx Jessica)

Ma
Review №98

If I could give them Zero stars I would... Had an appointment to look at a vehicle, called 2 1/2 prior to our appointment to make sure the vehicle was still there.. Drove 2 hours for appointment and was told that it sold last evening. No communication between staff. Never again. Dont recommend unless you live close bye.

Is
Review №99

Just bought a Denali from Empire . This was a five stars experience all around starting with inertial call with Victoria Velez she was very informative toke time to answer my questions and then meeting my sales guy Tavon Turner a very honest and straight forward guy I felt comfortable & answered all my concerns . Last but not least a big shout out to Robert Horton in finance this man knows his craft again very informative and gave me few options made the finance portion as easy as humanly possible .Thank you guys for a pleasant experience.Later Yasheka Lewis in billing helped me out registering my car it was a pleasure to deal with here thx.

Ro
Review №100

Went in today to browse and left with a new car. This was the first time in my life that I left a car dealership not feeling dirty and taken advantage of. They were very straightforward about everything and there were no sneaky surprises in the end. Scott (the General Manager) and Brandon (the Salesman) were amazing, as was Robert (the finance guy). Highly recommend!!!!!

Information
44 Photos
100 Comments
3.9 Rating
  • Address:358 Central Ave, White Plains, NY 10606, United States
  • Site:http://whiteplainsbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 914-368-2108
Categories
  • Auto repair shop
  • GMC dealer
  • Brake shop
  • Buick dealer
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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