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Columbia Auto Body
681 Temple St, Whitman, MA 02382, United States
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Columbia Auto Body
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Ch
Review №1

Perfect workmanship. Start to finish. Talk with a lovely lady Isabella. Very sweet. She put me right w the man I needed. Shawn is the best, there’s probably a million reviews of this guy all are fantastic. Reviews don’t lie. Shawn and Columbia are a gem. New age body shop and service

Mi
Review №2

Service was fantastic. Shawn put together a detailed estimate of the work to be completed. Had my truck for the exact time quoted. Body repairs were excellent and the interior detail makes the truck look brand new. Highly recommend Columbia Auto for their impeccable work.

Je
Review №3

Wouldn’t let just anyone work on my Chevy. I’ve done my research, stopped in met w Shawn. He’s so personable. Can relate, easy to talk too, makes you feel comfortable w hard decisions, takes care of everything. Sent him over pictures, decided to go thru insurance, set everything up w ease. Took the worry out of the process. Every Business should have a man behind it like this guy. Very impressed w everything. Columbia and Shawn are my 1st and only choice. Stand up shop

Bi
Review №4

I brought a pair of Mopar fender flares in to get painted to match my truck. I was introduced to Shawn and he explained how they were going to prepare and paint them and how long it was going to take to finish them. I dropped them off Saturday morning and he told me they would be done on Tuesday. Not only were they finished on Tuesday as promised he had them installed at no extra charge. They came out fantastic and matched my paint perfectly. I was very impressed with the outcome and will recommend Columbia Auto Body to my friends and family!

Ca
Review №5

So happy with this local Autobody shop. Read all the reviews and wanted to give them our business. So happy we did. As soon as we pulled up I was meted by Shawn. So personable, understanding, and decisive. Deadlines are very important to me and Shawn not only blew away my expectations but his efficiency is remarkable. He treated me and my BMW like it was his and I was family. Couldn’t rec Columbia enough so so happy w them and there results

S
Review №6

Thanks Shawn ! Very knowledgeable promt service . Great !

Al
Review №7

So happy we went with this up and coming local business. From the fast response via email. To a personal phone call from Shawn. Smooth and efficient. Made an appointment for 2pm and Shawn was ready for me at 1:59 I could tell he was very busy. But handled it all flawlessly, never a rush, took all the time to make sure we went over it all. He treats everyone and I mean everyone with so much respect and kindness. Next day service. Fantastic company.

Er
Review №8

I took my car recently to Columbia Auto Body in Whitman, MA for some body work and could not be more satisfied. They took care of it so well! From the start of the process to the finish, they were helpful, attentive, and communicative throughout the process. Shawn and Luciana were right on top of letting me know what to do and when to do it to make the process easier. It even came back clean on the inside which was a bonus! They go the extra mile so if you are thinking of somewhere to take your car, bring it here ASAP!

An
Review №9

Brought our Chevy in. Thru insurance. Met w shawn and took 10 min of my time. He handled everything from there. Texted w pictures, gave updates every 3 days had our ride back in 2 weeks just like new w a Detail! Great great company. Friendly, professional, can’t ask for anything else

Ja
Review №10

So unfortunately for me due to unfortunate circumstances, this is the second time in less than a year that my truck has needed bodywork. Fortunately for me Shawn and his team at Columbia AutoBody are right around the corner from me. The first time I had a landscaping trailer sideswipe the right side of my truck. At that time I was new to the area and not familiar with good shops in the area, so I did a Google search and Columbia came up. I went and met Shawn, who let me just say is honestly an absolute great guy. He knows his work, his craft and he will have your vehicle looking the way it was before an accident. So after using Columbia the first time around, this time my bumper on my truckWas hit and pushed up into the tailgate.I brought it to Shawn and showed him how it looked and after using them the first time, there was no other choice for this time. My truck was gone for about 2 weeks and let me tell you it looks absolutely fantastic, it doesnt even look at all like its been in an accident. Looks amazing!! So after 2 unfortunate things, and both times my truck looks amazing, I will always use Sean and his team atColumbia AutoBody and I woukd recommend anyone who needs bodywork or painting to get in touch with Shawn and he will 100 take care of you. Thank you Shawn and thank you to your team!

Bo
Review №11

Great great local business. From 1st go around til the very end very professional. Met with Shawn GM there walked vehicle. Have price right on the spot. No bull. Black and white just how I like it. Dropped off next day. Didn’t have a ride Shawn drove me home and picked me up personally. Little things go along way. This company does all the little things right. Workmanship is perfect! Rec rec rec. great company

Ja
Review №12

Very happy with the treatment of myself and car. Shawn and his team do a phenomenal job. Quick, reliable, attention to detail. I have an older car and they treated it like it was a brand new vehicle. So happy w the service, the honesty and just the little things Shawn would go over w me really felt at ease w making the decision to fix instead of getting a new vehicle. Very happy w this local company. Will be back time and time again

De
Review №13

So happy I went with this local company!! There so hands on, always around to answer all of my questions and concerns. So happy I had the pleasure to meet Shawn. There reviews here don’t even compare to the service. Shawn gave me his cell just Incase any other questions I had. I reached out 4 or 5 times and always very attentive and diligent. Come to find out those 4 times he was on vacation and still took the time to calm me and go over everything. Something no one does now. When my truck was ready Shawn went over every inch w me. Old school GM style and true workmanship so happy with Columbia favorites of Whitman

La
Review №14

Couldn’t rec a better local company. Whenever I go in for either my car or families vehicle Shawn I believe is there GM personally greets me and stops whatever he is doing to go over my needs. Everything always comes out on point. We’re so happy to finally have a great local company in the south shore

Le
Review №15

Had to go thru insurance for my 1st time. It was the easiest process I have ever had to go thru. From the beginning with Shawn believe he’s the GM there he handled my case from the beginning to the end. He handled the whole process and there was 0 stress, can’t believe a stressful sotuation became the easiest process and end result I’ve ever had. Can’t rec this local body shop and there staff enough. Great great company

Br
Review №16

Brought my new to me car in. Was rear ended. After googling where to bring felt I should use Columbia based on reviews. Called to setup a time. Spoke w a girl at first very very nice and pleasant maybe Pitri. She transferred me over to shawn. From there everything was easy. Shawn told me to bring it down at my convenience went and saw him that afternoon went over it price on the spot. Dropped off next morning and shawn personally drove me home. Service ha spot on. Turnaround time even better 2 days complete and my car was washed. Can’t beat this company from start to finish just Wow.

Mi
Review №17

Where can I even start. On point from the time I stepped in to there doors all the way through the process. The manager there is Shawn he makes everything so easy, efficient doesn’t do him justice. He stayed in constant contact with me from the start of the process. To beginning photos, paint photos, when there buffing. Every little detail he showed me. He said 3pm pickup and he was out there doing touch ups just so the car would be 1000% perfect. It’s a facility where they treat you and your vehicle better then family. I don’t want to see him every month but when I know my car needs it there the company to see.

Lo
Review №18

Wonderful facility. Shawn The GM there is always on-site, he’s hands on with everything. He knows what to say, how to make all of his clients feel relaxed, great at calming the nerves of a bad situation. Always on the move, helping multiple customers including myself, not making anyone feel rushed. But what I loved the most is that he takes his time with his employees treats everyone with respect and helps. I was only there for 15 minutes but I just watched as well how he treats not only me but the girls upfront and employees in and around. Pure class act. Service impeccable, built a relationship with his customer. Never had any doubts of the outcome. Overly happy with our Chevy. Thanks again Columbia local customer for life.

Ma
Review №19

So happy with the turn around time of my Ford. 2 days in and out. Shawn went over the whole process from start to finish. Kept in touch. Sent me before, during and after pictures! Love that there is finally a great body shop that is local with great work!!

Ji
Review №20

Great local business. Went there on a Monday. Very busy shop!! Met w shawn he looked over my Honda and gave me a great price right on the spot. Dropped her off Tuesday and was ready by Thursday. Unbelievable fast and very detail orientated. Love what they have done for Whitman bringing a great body shop to a local community. Keep up the great work Shawn and Columbia fantastic thru and thru

Vi
Review №21

So happy with this company. We bought our Chevy from Mclaughlin a couple years back. But we never knew they had a phenomenal body shop right next door. Met with Shawn when we walked in handled everything, from looking over, setting up a rental, going over every aspect from beginning to when I’d pick it up. All through the process I would get texts of pictures of progress! When I picked her up I could see why they are so busy and successful Shawn was doing 5 things at once and nothing fazes him handled everything so smooth without even a glimpse of overwhelmed. He helped girls at the front desk, then 2 more people walking in. Gave instruction on another car. Just can’t get over how smooth everything operates. The girl at the front desk was so nice too I believe Liv so so nice and sweet. Can’t rec them enough great great company

Ge
Review №22

Leaving this review for my mother. We are local from Hanson. Decided on Columbia because of the google reviews and boy are we happy. The reviews don’t lie. Shawn believe he’s the GM came right out to greet myself and mother. Made her feel at ease. Treated her just like it was his mother. Step by step. She left and looked at me and said now that’s service and we’re in great hands. This is a company that has everything going for them and someone at the front who treats this business like it’s his own. Can’t say enough impressive!!

Br
Review №23

Very happy with how Shawn handled everything. He met me outside. We looked over the car together. Scheduled my time for in and out. He personally dropped me off and picked me up. Sent me pictures during the process and the completion and even touched up a couple spots around the sedan without even having to ask. Complete service. Finally a body shop that has brought back values, customer service and professionalism to the industry. Can’t say enough about Columbia. They will now have our family business for years to come

Ji
Review №24

Great great company. Dealt with shawn from start to end scheduled 3 of my vehicles for dentless repair. All 3 came out fantastic. Last vehicle called same day and it wasn’t a problem. Everything handle top tier. The reviews don’t lie. Columbia and Shawn have it down to a science great work. Local excellence!!

Ad
Review №25

So very happy with this local shop. We just moved from Halifax and needed a change for our body shop. After searching thru google reviews we stumbled upon Columbia. Wow from there GM to there brand new building, efficient, I dealt w shawn and the reviews don’t lie he’s the best. He gave me his cell for any questions I had a lot didn’t matter what time got right back to me. Didn’t even tell me I was bothering him on his vacation always so pleasant and efficient. Couldn’t rave about this place more great great local business has our family business for years to come!!

Kr
Review №26

So so happy with Columbia Auto Body. This time of year is stressful enough!! Christmas, corona, New Years everything and of course corona! I went down w my husband and met with shawn after colliding w a deer. He walked me thru everything, gave me his cell for any questions I had after I calmed down. Texted him that night at 9 instantly answered. Walked me thru everything from how to get my rental, what I needed to say to insurance, timeframes, every detail he knew. Made me feel so comfortable with the whole situation. Treated me like family. Never felt so at ease for a terrible corcumstance. Can’t rec Columbia enough Great, Local, complete package!!

Ca
Review №27

The Team at Columbia Auto Body is very Professional, Courteous and Caring! Any Questions or Concerns were addressed immediately. I highly recommend Columbia Auto Body.Carrie P.

do
Review №28

After seeing google reviews I decided to give them a shot to fix my rear bumper. I have an Infinity G with pearl white which is one of the hardest paints to match up . From the first phone call to picking up my car was nothing but a friendly professional staff, honest, prompt, excellent pricing and the quality was unmatched. I wasn’t expecting perfection but that’s basically what I got, very impressed! Excellent quality and turnaround time. I’m very picky who works on my car so anyone who’s never used them I highly recommend Columbia.Thanks again!

Ro
Review №29

I took my vehicle to Columbia Auto after an accident and met with Sean. He was extremely helpful and let me know the process. They headled everything with the insurance company which was helpful. After about a week, I got my car back. Not only was the damage repaired, but my cares interior looked brand new. They cleaned it inside bumper to bumper. I will definitely be going back to them for all of vehicle service.

Li
Review №30

Great body shop, I dealt with Shawn. He was fantastic. Took me right in, drove me personally to enterprise for my car rental. Assured me everything was fine, and he was correct. Car came out beautiful couldn’t rec Columbia enough. Very professional, treats there customers just like family.

Ch
Review №31

We did not have our vehicle serviced or worked on at Columbia. We have searched for this person for over a week now. We saw his truck drive by our house again this morning so we followed as best we could To his work. The only thing we knew was his name and a bear on his truck. After seeing we’re he worked I knew it was him from reading and searching online for his name.My name is Charles, I just got out of the hospital recently and was told a story by my wife who is 71 and stubborn. It was at night she said either a tues or weds, she had dirt dropped off at the house to fill yard spots were grass wasn’t growing she thought 2 yards would be easy and not a lot she was wrong. This man “Shawn” saw her wheel barreling dirt on the side of the road. He pulled off and asked if she was ok and needed any help. “We don’t know him” she said no that she was helping her husband, he asked is your husband around I can give a hand. “She said no that he was in the hospital and had to get to see him” Shawn insisted that he would help. Asked her kindly to let him, she obliged. He stayed there for over an hour barrel after barrel until it was all over the yard and spread. He never complained, asked for anything, just worked! He thanked her for letting him help said he had to go get home before his wife would give him “shit”. Hopped in his truck and off he went. This man owed us nothing, we now know he worked all day, and by reading all of the reviews he’s a special one. Just wanted to say man to man thank you, and wish more men were like you, and when a post card comes please buy yourself lunch on us.

Ma
Review №32

Can’t say enough great things about Columbia. I met with Shawn for a price and appointment to fix my old corolla for inspection. He gave me a price right on the spot. Setup a time for pickup and drop off. He went above and beyond of what I could imagine. He personally picked me up and dropped off complete service from the time of drop off to completion. It’s been a long time to be impressed with service. But this company brings back old standards of how things should be done!

Pa
Review №33

Finally a body shop that concentrates on the little things. Shawn and his team went above and beyond! I’m very conscious about all the little dings, scratches, scuffs, marks and just little things that the avg person doesn’t care about. My truck got hit hard in the front went through insurance. Every step of the way I was either getting texts, phone calls pictures from Shawn through the process. Smoothest thing I’ve ever encountered. When I picked up the truck there were scratches, nicks, marks all touched up by shawn I came in looking for him and he’s outside going over the truck touching up here, there everywhere taking better care of her then I could have. Can’t recommend Columbia Auto Body enough there here to stay!!

Da
Review №34

I needed some front end work done to my pearl white Infinity Q50. After speaking with the Manager, Shawn, we decided to give them a shot. The repair work and paint job done to my front end were impeccable! I also asked them to remove some lettering the dealership had placed on the back of the car, and you would never even know it had been there to begin with! The paint job matches the rest of the vehicle perfectly! I dropped my car off at 8:30am on a Tueaday and it was ready for pickup by noon on Wednesday! Shawn and his team were a pleasure to work with, and we will now only be using the Columbia Autobody shop in Whitman for all future needs.

Za
Review №35

I went in to Columbia auto body at the last minute in despair. Shawn Rice was there and he was excellent with servicing and helping me in my situation. He is definitely an asset to the company. My name is Michelle Gallello, Im putting the review under Zacks phone because I cannot do it from my own phone,,

Be
Review №36

By far the best body shop I have ever had the pleasure of working with. Very professional, quick, and exemplary work! I was recommended to seek Bruno from Columbia for a hit and run that occurred on my 2018 Audi S4, and I was not disappointed. Thank you Columbia Auto Body.

Sh
Review №37

Awesome place, awesome ppl an would highly recommend happy with the job they did on both my car an hubbys.

Da
Review №38

These guys do fantastic work! I left there yesterday and was very pleased. Would recommend them to anyone needing body work.

jo
Review №39

The work was incredible, but the service was even better. The timeframe I needed my car done within was very tight, they went above and beyond to make sure my car was ready.

Am
Review №40

My car dealer sent me to them after someone hit my car. Every person that I had to deal with was so nice and kept me in the loop of what was going on with my car. They also got me a rental. Had it brought to them. Everything was all ready for mw when I arrived to drop of my car. Picked up my car today. It looks great and they even detailed the inside. I highly recommend Columbia Auto Body. You wont be disappointed. The service and work is fanominal! Thank you Baltizar and Camilla! I will absolutely recommend Columbia Auto Body to all my friends and family! 😊

Me
Review №41

Grey and the Columbia Auto Body staff were great people - honest, fair and quality work. Will definitely recommend them to friends and family.

Ma
Review №42

Great work, and done in a timely fashion. I would highly recommend.

De
Review №43

They are experts and do quality work at fair prices

Ii
Review №44

If you have work done here, Make sure You take before and After Pictures.....

Ma
Review №45

Calls never returned didnt try to help me at all worst place to take your car

Ba
Review №46

Recently I have done couple of car body work and I am very satisfied

Mi
Review №47

Everything Ive expected!

Information
63 Photos
47 Comments
4.9 Rating
  • Address:681 Temple St, Whitman, MA 02382, United States
  • Site:http://columbiaautobodyinc.com/
  • Phone:+1 339-469-2689
Categories
  • Auto body shop
  • Car detailing service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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