Only dropped my car off so far, so Ill update this after service is done.Receptionist was very friendly and said I could drop my car off the same day and theyll look at it. Other shops I talked to said at least 4 days to 3 weeks just to look at it for ac repair.Update: so car was dropped off about 730am Thursday. By 10am, they had diagnosed the problem, called me to inform me and get my consent to continue repairs with his quote as well as an addition small repair I asked for. By Friday 830am, my car was fixed and ready to go. Incredible. Quote was exact, everyone was professional and clean. I will definitely come back to this shop in the future
Don’t need a lot of auto repairs so I didn’t know where to go. First one said they were booked for the next 3 weeks.Called SW. Very friendly and asked the right questions. Told me to bring my Hummer in and they would fix it. 2 hours later called and explained what they had done to solve my problem.When I picked it up the mechanic told me the details on parts used and told me to return if any problems.Courteous and I believe honest people.
Great family owned business! Very easy to work with, diagnosis was straight to the point when the issues were found. Complete rear end rebuild, brakes and turned rotors, done in a very reasonable time frame, explanation of work completed. They got my business for car and truck related issues!
Quickest in town and great service
I have been coming to this repair shop for a while now. I can always count on them to provide with good service at a fair price. They have always been on time with my vehicle as well. I also like that they do the job right and use top quality components. I have and will continue to come back here for my vehicle service needs.One gripe, I just about pass this place every time. Its tucked back behind the other buildings and the sign is not prominent.
Danny at Southwest is the best!! Extremely good at what he does and charges a very fair price ! I won’t take my vehicle to anyone else ! If I could give 10 stars I would .
This place is very deserving of the best in reviews. They know their business and are very fair to the customer in every way.
I took my Van into SW and Danny found the problem (Rats) fixed it as well as another wiring problem I had not even mentioned and I got my van back in a couple of days and at a reasonable price! Try them! Give them your business! I’ll bet you’ll be happy!
Horrible customer service. As soon as I walked into the store, I was greeted with an eye roll by a man with a stick so far up his bum I could see it in his throat. Please work on treating your customers like human beings.
Very professional and precise, they have a very high level of knowledge. I would highly recommend them over going to a dealership for your repairs.
I have had great services. My car is always ready in one day. Very good people. I will tell everyone to come here.
My sons truck had 79000 miles on it. We believed the breaks needed to be changed. They could have taken advantage of us but found the roters just needed to be turned and this fixed the problem. Very much appreciate their work and honesty. Thank you guys
I truly appreciate the hard work of the guys at Southwest. No matter how busy, they always try to get me in and back on the road as soon as possible. Its hard to find a shop that cares about what you have going on...definitely recommend!
Best mechanic in town!
Great service on multiple occasions, this past visit I had hesitation on acceleration and a check engine light on. My vehicle, was seen, diagnosed and fixed in the same day for a reasonable rate. Thanks Southwest Auto !
Super helpful and nice. Dealership told me that all kinds of things were leaking on my car probably costing $2,000+. Took it here for a second opinion, fixed simple gasket leak for $150.
I am always pleased and appreciate how to try to work me in and get me back on the road. Thank you for the Great service.
Great service!
Great ppl
Great service twice now. Thanks Danny.
Made an appt a week out, showed up 30min early and was told they’re we’re nine cars ahead of me and he wouldn’t be able to get to me that day. Went to Mr. Macs Automotive instead. Got me in same day and performed a free inspection. Wish zero stars was an option.
The owner said my vehicle needed an entire new engine and it would cost $3600. A few weeks later he said the cost was $4600 with no explanation why.I took my vehicle to another mechanic who said all I needed was a radiator and a couple heads replaced for $1800-$2400 depending on how bad the heads were.Southwest Automotive tried to rip me off and wasnt even subtle about it.
Fair and reasonable