Everyone was very nice and helpful. The doctor was extremely knowledgeable and even shared his knowledge with me which was a nice experience since I’ve never had anyone explain in detail to me what they were looking for. Highly recommend will actually go back!
The staff was very friendly and professional. All around excellent service. Plus, they were very knowledgeable and answered all my questions. I would recommend them to anyone!
Everyone was super nice. The place is very clean. I didn’t have to wait long to get an appointment. The prices were reasonable.
We love this place! They are always so friendly and super helpful!
Dr York and staff were amazing! Dr York is so informative and thorough
Dr. York and the whole TSO Bunch are stellar! From the front desk and intake assistant to Gloria in the eyeglass area, I got the best care ever! Dr. York took his time with a very thorough exam and detailed description of his findings and recommendations of care. Gloria was extremely helpful in assisting with new frame and lense selection. I wish I could give more stars! You all are superb!
I am always pleased with my visit to TSO here in Wichita Falls. Its a timely and thorough examination. Im usually all done in less than an hour. Thats including picking out glasses. Id recommend them to anyone.
Very happy I chose to go to TSO when I needed a new glasses prescription. Everyone is always very friendly and helpful. I greatly appreciate how much time Dr. York spends explaining and talking about what is going on during the exam. Thank you!
Dr. York is wonderful! Very knowledgeable. The staff is professional and nice. I definitely recommend TSO.
This TSO office and their staff are always courteous, efficient, and very friendly. I have gotten glasses from other optometrists in town and no one has given me a better Rx or fit the Rx to my vision as well as these folks. I am very satisfied.
Very nice and informative staff. I highly recommend going to TSO for an eye exam, glasses, etc.
The staff at TSO are all very friendly and efficient. I was in and out very quickly feeling like I had been taken care of. The doctor was kind and very thorough.
They were all so nice. The doc was great. Great with my son as well. Highly recommend.
What awesome service! I had something in my eye that I could not get out, they squeezed me me, and took great care of me! I don’t have insurance and the was very reasonable! Highly recommend them!
I hadn’t been to the eye doctor in years, so I was nervous. I was immediately put at ease. The staff from the front desk, to the technician, to the doctor were all excellent. Everyone was very friendly and professional. The doctor listened to me and answered all my questions. I will definitely recommend this place to friends and family.
Very nice people. I’m deaf and the staff treated me so well. Very informative! Very patient with me since I lip read.
They were great. This was my first time at their office. It was such a smooth process, not to mention every staff member there was very sweet and professional. Thank yall!
They are very patient and answered all of our questions will recommend coming here !
I was checked in as soon as I arrived. Everyone there was very nice and professional. Dr. Stancik is awesome!
Always professional and friendly. Dr. Stancik is the best! She is personable and explains everything as she goes. I wouldnt go anywhere else.
Great experience from beginning to end. At every step of the way all of the professionals answered all my questions and made my eye exam experience a lot easier than I imagined. I am in my 50s and have only had one other eye exam which was not a pleasant experience but the professionals at TSO took the time in the care to do everything right. I highly recommend going here for Eye Care.
The technician who saw me first was very friendly and kind. As she ran tests, she explained what was to be expected. Dr. Stancik was very helpful. She answered my questions and she made sure I had no further questions before leading me to another technician who helped me pick out glasses and options for my glasses. I was well informed and felt good about the glasses I picked out.
Laura Stancik is an amazing ophthalmologist! She is outgoing and funny as well as thorough. Her staff is personable and respectful to clients needs.
Everyone was nice and professional as always and And treated me with care and compassion
Everyone was so helpful and friendly!Dr. York is very thorough and very good at explaining everything!
Ive been seen by the staff at TSO Wichita Falls for more than 5 yrs and my experiences have and continue to be excellent from start to finish.Their online appointment scheduling & patient history forms make it easy to get things started, and Ive never had to wait more than 5-10 minute before Im back and getting tested. Dr.York is extremely knowledgeable, friendly and always smiling. I wont be going anywhere else but TSO of Wichita Falls for my eye care needs.
Everyone was informative and happy to help. Great atmosphere.
Great staff, helped me with everything I needed and informed me of everything going on.
I have frequent TSO for foreign matter getting in one eye or the other. The Doctor is a master at removing matter from the eye. He is very informative in all aspects of your eye care! One time I called on Thanksgiving Day and the lady Dr. came in and removed the matter from my eye. I go into TSO Wichita Falls Texas with comfort in knowing that I am receiving the very best in eye care possible! Thank you to the staff. Robert McDonald
Very thorough. Recommend something to slow down cataract progression
Everyone was very helpful. Thank you all so much.
I believe I got a thorough eye exam and the young lady, Gloria, I think, was very helpful and understanding. Im looking forward to getting my new glasses 👓 🙂.
Ive been using TSO for my eye exams for 3 to 4 yrs now, I have never had a bad experience.Always professional and friendly
Dr. York is very nice and very thorough. The staff we have worked with are great. Highly recommend!
They are amazing!! From the beginning to the end, they are friendly, helpful and honest!
Awesome experience! Definitely recommend 100%! Everyone is so friendly, and they all make you feel so comfortable, like they are really happy you are there! Excellent staff! Wonderful customer service!!! I wont go anywhere else!
Horrible customer service! They could careless if they lost 3 customers all at once for a situation that was TOTALLY their fault and didnt care to make their mistake right! I would NOT recommend them to anybody!!!
I have been going here for the past 7 years and could not be more happy. Everyone is professional and makes you feel welcome.
Nice knowledgeable Doctor, friendly staff. I will definitely go back when I need another pair of glasses
Amazing experience worked with me and very nice and professional, listens to concerns. Definitely my new eye place
Very prompt and attentive physicians with friendly staff.
Great customer service, every single worker there is the best.
Very polite and professional but also laughed around. I was very impressed with my visit and will gladly be going back next time
Excellent customer service.. friendly professional service…
They were all great! I had some concerns about the prescription and they adjusted for me! All were very nice and very professional.
Very helpful and sincere about their customers.
Great experience and definitely recommend TSO to everyone...Dr. York and all the staff were very friendly, professional and helpful in every way!!
My office visits have always been fantastic. I love my Dr she’s the best ever. The young lady that did my testing was extremely kind and very polite. She was very educational and really took the time to explain everything she was doing. The young lady that helped me with my glasses was super nice and very professional. Overall my experience have always been great. Highly recommend this office.
Dr York is amazing. We had an emergency and they were able to get us in the same day. Dr York was very thorough with explaining everything and took time out to call a speciality office and arrange for us to be seen immediately.
I was delightfully surprised by Dr. Roy York who took the time to explane everything in diverse ways, so, I was completely sure about what was the best option for my even though I’m not a doctor. Great positive energy, also the dr.’s assistant was profesional, courteous and overall the best medical experience in US over the last 7 years. Good job TSO!
Customer service Exelent always there to help the customer definitely recomendable
Everyone was very professional and thorough in a timely manner.I felt very comfortable and I am well pleased to have been cared for so well 😊.
Great clean place friendly staff and wonderful doctors
Love TSO! The staff is also friendly and efficient!
Awesome doctors and friendly work staff! I recommend this place 💯!!!
Thank yall I truly appreciate
Minimal wait time, friendly and helpful staff!
TSO in Wichita Falls is great! Our family has had great experiences with them for our routine yearly eye exams for several years now. They have a nice selection of frames and lens choices.Dr. York has been quickly available for two emergency visits. He does a great job!
As ALWAYS Dr York was an absolute pleasure! His customer service never ceases to amaze me. His knowledge and excitement to share the details of your exam so you leave 100% educated on the ins and outs of your eye health. He gives you all of the information to make the best choices that work for you. When exiting the staff that handles you as you depart (for contacts) are always extremely knowledgeable as well. Very helpful and extremely pleasant.The sad thing is that the front desk staff could use a little fine tuning when it comes to client service and the staff in the eyewear department are desirable. I will continue to go for my exams and take my money elsewhere for everything else.
Very professional and thorough.
Have been a patient with them since I was a kid! They are always quick, and will get you seeing clearly!
I have been going to the eye dr since I was in middle school. It has always been a stressful event for me. But TSO was hands down the best eye dr visit I have ever had. Their staff was amazing and very helpful. I was nervous about switching from the eye dr I used for 10 years, but I’m glad I did. I will definitely be back.
Really great experience.As you step to door, temperature was taken with staff wearing masks. Wait time was short. Doctor went over everything and gave me updates from last year. Service purchasing new frames was great. Went over every option with costs. Was very pleased with how friendly and knowledgeable everyone was.
Super friendly staff. Eye tech was a sweetheart. Been coming here for 14 years and will not change for my exams. Glasses are pricey though.
Service is okay. But the waiting period to get your eyeglasses done is way too long. This is the 5th day waiting but still no call from them.Update: after 9 business.days I called again. It’s there but I would not know it that it’s ready for pick up if I didn’t call.
I am able to schedule by text. Very little wait time. Staff are very friendly and make you feel that they are glad you are there. Dr. Stancik is very patient and on top of any issues. Highly recommend
My daughters regular eye doctor was out of town and I needed to take her in for an emergency exam. TSO got her in the same day. The staff was wonderful and Dr. York took great care of her. We were in and out in about an hour. They didnt accept her insurance but the visit only cost me $75. I was very impressed with the care we received.
This is one of the best eye care facilities to go to. Everyone was kind, engaging, and helpful. Thank you TSO for helping my daughter see the world again!! Keep up the amazing work!!
TSO is the best. The staff, everyone from the front desk to the techs and Dr., are courteous, friendly, professional, and helpful. My Dr. was very thorough, explained the results of my exam, made recommendations, and answered any questions I might have had. Everyone I met with was obviously very skilled and knowledgeable, and do their jibs at z very high level. I strongly recommend anyone in the Wichita Falls area who need eyeglasses or contact lenses to try TSO Wichita Falls. You will not be disappointed.
The staff was friendly, efficient and knowledgeable which made for great visit. The same can be said for Dr. York...Id recommend them to everybody. The only bad thing was not being able to associate faces with the great service; due to mask requirements.
While sitting in waiting area I noticed 2 employees that did not have face coverings. I waited and a different lady took me to do the preliminary test. She did have a face mask on properly and was very professional. Also the doctor was professional and had a correctly fitted face mask. After the exam I was looking at glasses and found a pair that I liked. I asked one young lady if she could help me but she said she would get the other lady. The other lady was the one without any face covering. I ask for another tech since she had no and first only came out with a face shield. When I objected she did Come back with a mask that was below her nose and almost level to her mouth. I said I was uncomfortable and did not want to sit and have this lady, who would be very close, work with me. I stated my objections and just ended up leaving without glasses. I have been a customer of TSO for over 30 years and this will be the first time I will get my glasses elsewhere.
First visit. They were quick, professional, and knowledgeable.
Male or female all the techs here are courteous, friendly, considerate, and very professional. I always leave with the feeling I got the Best care I could have gotten. My thanks to all here including the doctors and front staff.This weekend had a little metal cutting accident that bothered my eye. Called in at 8am explained the situation and given a 10:45am appointment. Got there early and was taken in, checked out and turned over to Dr Laura Stancik. She performed a thorough checkup of my eye, found a granule which she carefully removed, checked eye again. All is well now. When you thrive to have the best doctors on your side Dr Laura Stancik is one to have. Thank you Dr Laura and staff.
The experience was hands down the best of any eye exam I have ever had. I have worn prescription eye wear for fifty years, so that is quite a statement. Roy Trent loves the work he does, and it shows through his knowledge and professionalism. The staff was at the top of their game the day I was there.Kudos to you all !!!Roy Prater
Very professional, and very clean environment.
Very professional, courteous, helpful, and informative during the whole visit. The staff makes you comfortable and treats you like a person, not just a patient for a visit. I will always come back for future visits here.
I always have a pleasant experience at TSO. The doctors and staff are Great at their jobs! I recommend this place to everyone! Anytime I need an adjustment on my glasses they do it with a Great attitude! Even if my frames or lens arent right the first time they take the time to make it right. I truly Love coming here for my eye exams and purchasing my glasses. They have a huge selection on frames for all kinds of budgets.
Everyone was nice and informative! Would recommend.While checking out they wanted to charge me again for a pupil distance number that was done last visit. I tried to explain to them I didn’t need to be re-measured I just wanted the number. HaD to ask to talk to different person.
Id always gone to TSO until they quit accepting Medicaid. I put off finding another place for several years, and when I did find someone else it made me realize just how good TSO is. The glasses I got at the other place were worthless, even after going back four times for a redo. I decided Id rather cut back somewhere else and pay cash to see Dr. Stancik and have glasses I can see through. Just picked them up and I can really SEE for the first time in years. I never plan to go elsewhere as long as TSO is here.
I absolutely recommend TSO to anyone with vision needs . Especially Dr. York and the rest of the team, he LISTENS, takes his time explaining and does his best addressing concerns . God Bless TSO! ❤️🙌🏾
Dr Stancik is always great to work with. She has a team that does an amazing job with great enthusiasm. I always enjoy my visits. They are even very good with my autistic son on his visits!
We had 2 appointments today back to back and the was fast friendly it’s been best experience to any eye doctor ever! Great fast and friendly place!
Very timely, very helpful...I came out of TSO understanding what was needed, my questions answered..but, the best part was their attitude! Friendly and easy going. Very nice! Thank you all
I went to TSO today and everyone was very professional and friendly from the person who made my appointment to the woman who helped me with my glasses. Had planned to take my prescription somewhere else, but they were so helpful, I purchased my glasses there. Thanks!
Dr. Stancik and her staff are superb! Very professional and mindful of sanitizing in between each test. Highly recommend this business.
I had a great experience with TSO yesterday in Wichita Falls..very knowledgeable and professional personnel..give them a try..you will be very pleased with your visit...
Dr Stancik and staff perform thorough eye exams. Dr and staff are always friendly, helpful and answer every question. The contacts and glasses prescriptions are perfect every time. Love the daily wear contacts.
Polite and prompt. Very professional staff. AndMy doctor was great experience, she had a great sense of humor . Recommend the service . Nice selection of eye wear
Your Staff was very professional. We will continue to go there for our vision care. 😁
TSO staff and Dr York are always very friendly and helpful! For anyone who has spent an afternoon in a waiting room, this is never that kind of place. I was done in about 45 minutes with a new glasses and contact prescription. Reasonable and quick; I would highly recommend.
Great customer service from the front desk to the back with the doctor. Thank you for your great service!
I mean everybody did a phenomenal job. I had a seven-year-old, a hyper 12 year old and a teenager and myself. And from registration, to the eye exam, the awesome Dr, to picking out glasses everybody were nice very, educating and patient.
Very friendly and efficient staff. Thorough eye exam. Dr. York takes the time to explain the results of all of your tests and answers all of your questions. I have total confidence in Dr. York and TSO for my vision care. No pressure to purchase eyewear after exam, but they do have a great selection of frames and options for lenses. I will definitely return to purchase my new glasses.
This is a very friendly, professional business with highly trained individuals to help you with your vision health.
The people were very nice and helpful, and I was in and out within thirty minutes! Would highly recommend.
Optician/ Desiree was so helpful. TSO had a great selection of glasses to choose from. It made our decision process quick and easy!
The staff and eye doctors were very friendly they had me in and out of the office in no time at all. Beware they are remodeling and the place looks great!
They were very professional and very safe dealing with the circumstances that were in today’s world, great working with everybody that I dealt with today.
They dont dilate your eyes, you have to ask them to do their job, they gave me glasses that give me headaches and there no point on keep going back ill just get the same results.
Absolutely great experience. Wonderfully gracious staff and attentive to my needs.