If I could give 0 stars I would. I called and left a message for them to call me back because my garage door was stuck halfway down and looked like a bented up mess. I called a friend and he suggested a different door company that called back sooner AND is significantly cheaper with high praise!!!. I scheduled an appointment for tomorrow. When Clay from Overhead door called back, I told him I’d already made contact with another company and he stated “thanks for wasting my time” and hung up. Not someone I’d ever want to deal with!

Timeliness was very inconsiderate. Professionalism wasn’t professional at all. LaDonna when I explained to her what was going on and she didn’t realize that she had previously spoken to me and scheduled a appointment for me she tried to move mines back even further than when she had already previously scheduled me. She also called me a liar and said that American Home Shield, July (a employee) never spoke to them about my problem/situation as he told me that he did on Sunday, August 23, 2020. The most serious issue is that with my previous garage door opener, I was able to access and operate my garage door opener from my cellphone and tablet. The belt on my original garage door opener broke and Overhead Door stated that “it would take 2-3 weeks to get a belt to fit my device”. So they had it replaced with a new one and it took them over 3 weeks to have it replaced from the time I contacted them anyways. The new device I have now does not have the capabilities to be compatible or accessible from my cellphone or tablets. Both American Home Shield & Overhead Door of Wichita Falls both understood and were aware of this prior to replacing my original garage door opener. I also asked LaDonna if I could have my “super old” garage door opener back that they took from my house and she stated that she would have to check with Tony (the technician) to see if he could locate it and that she would call me back. That conversation occurred on Monday, August 24, 2020 and I have not received a professional or courtesy phone call from her or anyone representing Overhead Door of Wichita Falls Texas. I would not recommend this company to anyone due to their lack of respect for customer using insurance companies and also their receptionist professionalism over the phone.

After no response from other companies, I tried Overhead Door. They answered the phone immediately and had a tech out the next day.He was prompt, professional, and got the job done quickly. Granted, mine wasnt a big project (just replacing the sealer strip at the bottom of the garage door and checking a button), but it was important to get it done.The tech even saved me money by just cleaning a wire instead of replacing an entire keypad.Wish I had called Overhead Door first, but you can bet theyll be the only place I call the next time.

Quick service. Knowledgeable and experienced. Did a fine job at a great price. No complaints at all.

We had a major malfunction with our door. It was jammed and bent the first panel. The person who installed it had tried to fix it but it kept jamming. My neighbor recommended Overhead Door so I called. They sent Tony out and he told me what it was going to take to fix it. I was afraid to hear the price however I was pleasantly surprised to hear it was only between 3 and 4 hundred. He came back and made the repairs and now I have a great working door. Before it was squealing loudly now it’s quiet and slides smoothly through the tracks. I highly recommend Overhead Door for expert repair and professional service. Their prices are great too.

I called 3 companies in Wichita Falls. I had each one come out and look at my garage door set up. Overhead door was the only company that did not try to sell me a new door. Tony with overhead door was awesome. He said with some new tracks and a little adjustments we could make it all work with my existing garage door. He was correct the garage door looks and works great. Thank you overhead door I will definitely be referring all my friends and family to you guys!

I have been very pleased with the service and products from OHD of Wichita Falls. They make sure everything is working correctly and we are completely satisfied.

Out off the beaten path but really friendly and helpful

They removed our old garage door and installed a brand new one for a great price!

Contacted Texhoma overhead door and gate for repair of garage door, was told a technician would be there early the next week at the latest. 15 business days later I still had not heard from them. I contacted Overhead door and had a technician on site and the repair completed within 2 business days. Guess who will get my business in the future?

Theyre rarely on time and take too much time to fix simple problems competing businesses are able to recognize and fix the same day.

Overhead Door Company did a wonderful job fixing my door. I would recommend to anyone needing work done on a garage door. Technician was fast and professional

Service person came as promised. Friendly. Courteous.

Im very happy with service and new garage door openers.

Place Rocks, Fair Pricing and Great People!!

Called them at noon. They came out the same day and fix my door within 15 -20 minutes.

Nice place run down looking

Pricey place to fix a garage door

I scheduled a morning appointment a week in advance, and as of 11am I hadnt been called. I called at 10am to verify that I was still on their schedule and I was. I didnt feel like a priority. 3 stars because I cant speak to their products or services as I canceled with Overhead Door and scheduled service with another company who was able to give me a specific appointment.