Had an excellent transaction with Denver Mattress today. On a prior visit Vincent Plyer educated us on the different Mattress options Denver Mattress had to offer...tons of good information that ultimately helped us come to a decision today. Thank you for a very professional and courteous experience! We decided to purchase the Purple 4 Hybrid. Thank you to Eric Simmons for his information also...Denver Mattress can be EXTREMELY PROUD of these two employees for representing WELL!ππ
The sales person that I dealt with was very professional, courteous and knowledgeable on all the adjustable bases that were in the store. He shared information with me that was extremely helpful to me to make the decision I made. What I really liked was there was absolutely no high pressure to buy today.Thank you and I will recommend your store to my friends.
Vincent was very helpful and made the process very easy! Great customer service and great attitude! π ππ
Having just moved to the area we were in need of bedroom furniture, a mattress and dining room table. We were helped by two very knowledgeable and very helpful gentleman, Vincent Plyler and Austin (sorry donβt have his last name). Also, this store is a one stop shop. No need to go from store to store. I will definitely be recommending this store and both of these gentleman to friends and family!
I really enjoyed Denver Mattress. The store is open, organized, and clean. Vincent Plyler helped answer any questions I had about different mattresses. He was very patient and knowledgeable answering questions from my son about different beds. We had a very good experience and Vincent took care of the purchase of two full size beds.
Callie assisted me today with my purchase.She was extremely helpful with purchase of a new adjustable bed. I came in not knowing if that was what I wanted and she explained it thoroughly.I really appreciate all her help.
Vincent Plyler was very helpful in assisting us in choosing the Purple mattress best fitting for us. He was very patient and spoke slowly so that we could understand how everything works with financing. Our buying experience was made much better with Vincent. Thank you!
They had a good selection of mattresses and bed lifts; worked with us to fit our budget; and understood we needed a couple weeks to think about it. Salesmen were great; special shout out to AM Derrick for going above and beyond to make this a good experience.
We were in looking for a bed to suit an elderly woman. Vincent was very patient and informative. We ended up with a great mattress at a good price. Thank you,Vincent!
Our experience buying a mattress was wonderful! Vincent was amazing and thoroughly answered all of our questions. He was very upfront with us about what mattress would work best for us, delivery, and the storeβs return policy. Working with him made us feel very comfortable, which was necessary when making a big investment.
Vincent Plyler did a good job helping me to find the right mattress for my needs. He was pleasant and helpful.
My wife and I spent approx 3 hours total over 2 days trying to find our next mattress. Vincent Plyler showed us around and answered any questions we had. He was very friendly/knowledgeable and let us browse at our own pace. We never felt any pressure to buy and Vincent was very honest with us about our options. Additionally, he was very patient with us and our 3 rambunctious kids, who of course were fascinated with all the adjustable bases⦠Overall, our shopping experience at Denver Mattress, with the help of Vincent, was very enjoyable! We will definitely be back with our next mattress need!!!
I was so undecided on a mattress but kept going backto the one we finally chose. Derrick Doubrava was really knowledgeable & helpful to get the bed right for us. Canβt wait to get it
We came in looking to purchase a mattress and were greeted by Vincent plyler. Our experience from the beginning was phenomenal Vincent took the time to ensure we found the mattress that best suited us as well as ensuring our investment by explaining the warranty process, all in all it was a great experience and would definitely recommend them for your next mattress purchase.
We had just begun shopping for a new mattress and didnβt really know what we wanted. Vincent P. was extremely helpful and informative. He walked us through the entire process and we couldnβt be happier with our purchase. Great customer service and great products are available.Vincent made the process enjoyable. We will be repeat customers.Thank you again!
Customer service was great and the Lady who helped us was very knowledgeable about the the products. Friendly and efficient. Would definitely shop there again.
We had the best experience with Elizabeth buying our new mattress and base! She is super sweet and made sure to get us the best deals possible. They have gained forever future clients with us for sure! β€οΈ
Vincent Plyler at the Wichita Falls location made my mattress purchase quick and easy! He helped me choose exactly what I wanted and I got to take it home today! I love my new Tempur-Pedic!
Salesperson Elizabeth listened to my needs and helped me find something in my price range that would be available when I needed it. She was very knowledgeable and personable. It was a great experience.
Our sales rep was great. He seemed to be very knowledgeable on the products. He didnt try to oversale anything which created a comfortable buying experience. Would definitely buy do business there with Vincent again. Thanks for helping us get a new mattress
We had been searching for a mattress protector that would fit our Dr. Choice XLT mattress for quite some time. Elizabeth at the Wichita Falls TX location tracked one down for us, and found us the perfect size! She spent time researching and went above and beyond for us to find exactly what we needed! Thank you again, Elizabeth!
Vincent P. in Wichita Falls TX helped me purchase the perfect bed for my guest room. Wonderful experience. Thank you Vincent
Vincent player was an amazing sales person. He did a great job and very helpful. Getting me into the right bed.
My wife and I went to Denver Mattress yesterday looking for a new King size bed. Callie showed us around. She was very knowledgeable about all the different models of every brand. She explained the warranty which is one of the best Iβve heard of and she answered all our other questions. Within 10 minutes we knew which mattress we wanted. I called this morning and ordered it over the phone. Callie made the whole process pain free.
Had a moment of panic when my fav pillow got lost during the move! Had to run in Denver Mattress in a Wichita Falls and hope they still had this pillow which is a life changer! Callie was wonderful and so sweet, considering I looked like a crazy person after moving all weekend! ππno judgement and got me my pillow and was out with time to spare! Good job Callie dealing with crazy pillow lady! Itβs worth every penny!
Vincent and Elizabeth did a great job showing us our options and thoroughly explaining all options. They were patient and kind while we made our decision. GREAT EXPERIENCE!
Vincent Plyler listened to exactly what I needed and made very smooth transaction getting me the perfect product.
We just left the store. Callie was very helpful. We didnt feel pressured and we felt like she was very honest and patient while we worked through our decision-making process. She was sweet to our kids too. We felt confident in our purchase and Denver Mattress will be our first choice in the future.
Derrick is very knowledgeable on the products I wanted to purchase. He was able to secure me the best deal in town. Excellent customer service!!!
The Sales lady Callie was amazing and helped us a lot. She made the process of getting a new bed easy and quick. would definitely recommend.
Good service, professional and straight to the point. Able to get in and out fairly quick.
Derrick made our mattress purchase so quick and easy. He touched base with us initially, then was ready to answer questions we had with great expertise. During the purchase he did an outstanding job of reviewing the details.
Elizabeth in Wichita Falls Tx - Furniture Row has extraordinary Customer Care and responsive l!! That You for your following through and making sure that we are a very satisfied customer!!!
Vincent Plyler did great explaining everything about the mattress & answering all our questions. Very kind & professional.
Very efficient and helpful. Extra points for Derrick calling me to finish the transaction so I could get the sales price! He went above and beyond and I appreciate it.
Calie was great. Very knowledgeable about all the different choices. She was so helpful but not at all pushy. She helped us have a great experience and to have confidence in our purchase. Thank you
Derek was such a big help and extremely professional. He was very knowledgeable and helped guide us in our Tempur-Pedic investment. Highly recommend!
Vincent was very friendly and knowledgeable as he assisted us with making an informed purchase.
Great customer service!! Vincent P. was great in helping us with picking out the mattress. Totally recommend going to them!!!
Callie Mitchell, our sales rep was amazing! Her knowledge on the mattress and adjustable base was top notch and she made financing a breeze! I will definitely be a returning customer!
Vincent is awesome! I had a great experience, and I am very happy with my purchase. I will come to Vincent at Denver Mattress for all my future bedding needs!
Had a great sales experience with Callie Mitchell! She was very knowledgeable and eager to answer all of my questions.
Derrick Doubrava was very great helping us purchase a new mattress.
Vincent Plyler sales and rep of Denver Mattress is friendly and attentive. He listens and is very accomodating to us.
Today I went to Denver Mattress to look for a new mattress for my husband who has every vertebrae in his spine fused from ankylosing spondylitis! He recently fell backwards in his lawn chair due to the leg collapsing. Since then he has not been able to sleep in our bed. Elizabeth was a very knowledgeable women who helped me eliminate or add to the selection I thought might be something he would be able to sleep comfortably in. An hour or two later my husband met me there and he tried the different mattresses out. Elizabeth was able to explain and describe to us each of the varieties of brands and many pros and cons about each and for his individual situation! With his disability and the difficulty he had in even trying to lay flat, we found this hunt to be very perplexing! Elizabeth figured out by listening to him what it seemed to be the most that helped him!! We finally settled on a Purple mattress!! She was extremely helpful and very knowledgeable of all the types of mattresses Denver mattress sells!! I would highly recommend her if you ever need a more comfortable sleeping experience!!
Did not have the product I was looking for, but they were very helpful helping me find where to get it.
We bought our mattress here in 2018 and was hoping to be able to find the same sheets brand of sheets we got at the time. The salesman was able to look up what matter we got and the sheets we had gotten as well. I was so excited!!!!! We always have had great experiences here π
We appreciated Vincents help with identifying the right mattress for us.
Elizabeth Gonzalez was excellent!!! Knowledgeable and helpful and was happy to assist us!!! Highly recommend her if you need to get a new mattress!!
I got the wrong mattress delivered. I upgraded the mattress cover, big waste of money. That thing is useless and wont stay put or smooth. If you buy the bundle get the cheap protector so they wont find a reason to cancel their guarantee. Go buy yourself a good one somewhere else. Check your purchase order and that the sales person actually wrote down the item you told them you wanted. The first mattress puffed up in an area within the month that I had it, since I had to wait to get the right one. I finally got the right mattress but it was a hassle. They have a great selection but this whole transaction was less then ideal.
Vincent was very helpful and personable and professional helping us with our purchase! Thank u
Vincent was awesome! Im super happy with my purchase and with the service. I will be going back to Denver Mattress for any further bedding purchases!
Vincent Plyler was great at helping my wife and I find the right Tempur-pedic mattress and adjustable base for us. We never felt hassled and he was patient with us as we tried to find our perfect match. We will return for our future needs.
Had an easy and successful time choosing my new mattress and getting financed so I can have my dream bedroom!
Vincent was not pushy, explained things thoroughly, was very helpful. Thank you Vincent!
Callie Mitchell is awesome! She walked us through all the mattress options and was patient as we went back and forth. Thank you furniture row for making it purchase so easy!
Great experience! Liz was confident and knowledgeable. Bought a new Purple 4.Thanks Liz!!
Excellent and knowledgeable service. We were very pleased.
I had an amazing experience yesterday with Vincent!! He helped me find the right mattress and pillow for my needs.
Callie was amazing at helping us find our bed wasnβt pushy at all and worked with us for our budget I definitely recommend asking for her when you go to look for a mattress!
Derrick was great. He showed us several options of mattresses. He told us some positives and potential negatives about each model. He was good about explaining the differences in each product. He gave my wife and I time and space to make a decision and untimely, Derrick made the while process of purchasing a new mattress really easy.
My wife and I had an excellent experience with Derrick Doubrava from the Wichita Falls Texas store. Thanks for your knowledge and assistance in our purchase of a new bed.
Vincent was great to work with and was no pressure. We came back to buy from him when we were ready.
Vincent did an awesome job and made sure we got the right mattress. He was kind enough to show us different mattresses for future purchases. Would definetly recommend using Vincent and Denver Matress for all your matress needs.
Elizabeth and Callie were amazing and found exactly what I needed and it was in stock. I will definitely be back!
Excellent service and thank you!
I went in looking for a specific mattress. Immediately greeted by Elizabeth and she was extremely helpful. She helped me find what I needed and why I needed it. I love our purchase and I am extremely happy with the service. Will go back for sure!
Very Professional, Absolutely No Pressure, Dakota was very helpful and Courteous
Callie Mitchell was very informative and sweet!! She helped us get the perfect mattress set!
This was my first time shopping at a Denver mattress store. I went in to look through my options on a new mattress. We were greeted as soon as we walked in by Callie. Extremely professional and super nice a true joy to be around. She provided assistance through the entire process exhibiting product knowledge beyond expectation. Absolutely no pressure it was an awesome experience purchasing our new bed set Thank you Denver mattress and thank you Callie for making this experience smooth and painless
Derrick was friendly, knowledgeable, and a great salesman! Helped us get what we wanted and needed without being a pushy salesman at all. Will definitely recommend to friends and family.
It was wonderful, Vincent was very helpful finding exactly what we wanted at the correct price.
Derek was awesome. He helped me find my perfect bed. Im so excited to try it!
Callie in Wichita Falls was helpful and patient. Thanks again!
Derrick greeted me upon entry, listened to me and remembered my preferences when I came back to choose mattresses for the bedroom suites I selected. I am very pleased with the customer service I received.
Derrick was kind and very helpful. A nice quick transaction, just the way I like it π
A very pleasant and very knowledgeable lady. ( Elizabeth)
Salesman was super fast and friendly
We worked with Callie on Saturday, August 8, 2020. She was great. She walked us around and found the perfect new mattress for my wife and I. She was happy to answer all of our questions, work out pricing with us, and setup delivery for our new one.The store was clean, everyone was very friendly and weβd go back for other furniture needs we have in the future.If youβre looking for a new mattress, skip the other guys. These guys have everything youβll need.
Iβm 75 years old an have never slept on a pillow this comfortable.Thank you Denver Mattress! :)
Very knowledgeable staff. They listened to the criteria we wanted to fill when buying mattresses for our kiddos - and we ended up getting a great deal too!
Young man that helped me was amazing make sure everything was taken care of give me a discount because my military service answered all my questions and recommend this place to anyone thatβs looking for a mattress
Entering the store, we were received with a greeting and a smile. From there I gave my specific wishes of what we wanted for a bed. Elizabeth took us to the mattress & frame that met our needs. She made us comfortable on the mattress and went to explain the quality of the frame & mattress. This was king size, then we saw the queen size for comparison. Then we were shown the prices of each. We selected the king size. The warranty was explained in detailed. All this with a smile on her face.
Derrick sold me a purple seat cushion and I love it!!!
Went for a mattress and Callie did an awesome job answering all my questions and being patient.
We had a great experience at your Wichita Falls, TX location. Derrick greeted me immediately when I came in, and when I told him what I needed, he showed me the type of mattress I was looking for. He also showed me a comparable option and explained the benefits of each mattress. Once I decided, he gave me all of the information I needed to be sure I was satisfied. Derrick was professional and personable. He was very busy the day I was in to pay for the bed, so Vincent took over and explained the warranty process - Derrick has trained Vincent very well. They were both friendly and professional. Thank you! Lynette Watts
Highly recommend Derrick if you are looking for a bed! He is very knowledgeable and very willing to work with us without pressuring of a pushy salesman.
Derrick was a great help on the mattress of out choice. Highly recommend
Callie Mitchell was excellent at answering all of our questions and helping us with exactly what we needed! We appreciate her help!
Great customer service !Very polite and professional.
Was a great shopping experience. Both ladies were kind and helpful and spent a great deal of time helping me through my purchase π
Elizabeth was very helpful. Havenβt used mattress yet but she made the dreaded buying experience bet
Great experience. Callie did a wonderful job of explaining everything. No pressure.
Callie was very professional and work with me on selecting the right mattress
Callie was so helpful! We were in and out with an awesome deal within 30 minutes!
Very knowledgeable and friendly staff with great prices
Thank you Derrick Doubrava, for making my shopping experience as easy as possible! Very informative on Denver Mattress products and helped me find what was perfect for us! I had very little luck with the stores around town but this was a great experience for me! I definitely will recommend to family and friends.
Staff was very friendly and knowledgeable about their products, very pleasant transaction.
Callie helped us pick the perfect mattress!! We had such an amazing experience at this store!
Vincent was a great salesman; answered all our questions & we did not feel pressured to buy.