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Cheney Door Co
136 S Lulu St, Wichita, KS 67211, United States
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Cheney Door Co
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Li
Review №1

I called and was able to get a same day appointment. They came out and fixed the problem 100%. Very pleased with their professionalism and expertise! I will definitely be recommending and using them in the future.

Ed
Review №2

We had a garage door spring break over last weekend. We left a message with Cheney Door, received a call first thing Monday morning to set up an appointment and one of their technicians, Heath, was on-site later that day fixing our door ahead of the scheduled time. I also had him service another door while he was here. Both doors now work better than before, are quieter and Heath shared some maintenance tips to keep them working longer. I really appreciated his promptness, knowledge and professionalism. I’ve used Cheney Door in the past and will continue using them in the future. They are an example of good, dependable and professional service at a reasonable rate.

Da
Review №3

I was searching for a product which wouldnt create a permanently screened in deck, allowing me to have completely open access when insects werent an issue. I didnt want permanent infrastructure.The Cheney Door Co. team was prompt, communicated well, explained my options and used creativity in the installation to ensure I received exactly what I wanted. Cheney recommended a motorized remote controlled product by Fenetex, which was built well and included the options I desired.Cheney Door Co. did an amazing job transforming my deck into a truly outdoor living space!

T
Review №4

They sure have a great brand thats been strong and firm. Its aged nicely, and theyve grown a ton!

Ja
Review №5

I request an early garage door repair time and was told I could expect a technician from 10-12. Tech showed up right at 10. Personable, friendly installer. Repaired what I needed, pointed out a couple components he went ahead and fixed to save me a service call down the road. Took about an hour to replace both springs and a couple rollers that were about to fail. Showed me failing rollers after. Would recommend to any and everyone.

Am
Review №6

When contacting Cheney Door about doors for a new construction project, Sheena was wonderful to work with! She helped me locate a door that replicated the look I was after, explained all the available options and upgrades, and helped me make informed, critical decisions about which features would serve us best on our project, and even one that we could have paid for, but would have been a mistake. Im confident in their integrity to help make the best choice, and I felt assured in what Id chosen to upgrade to, and also assured that Id made the best functional choice in letting an aesthetic option go--because budget was a concern. Five stars for great customer service, friendly associate, and clear, consice, and complete information and quotes. Definitely recommend!

Ke
Review №7

I had Cheney Door build us a gate system with credential access for our resort north of Medicine Lodge. Its called Lake Arrowhead. They sent me to meet with Jerry White to see another project they were working on in East Wichita. This began a long relationship with this company as we went from design to finished product, all with Jerrys expertise. After an accident involving a lease holder last year, our gate was nearly destroyed. Jerry led the way in rebuilding and once again, we have nothing but great things to say. If you need professional service with a professional tech (who will even answer my phone calls after hours) you need to contact this company! Thank you Jerry and Cheney Door for always being their to help us.

J
Review №8

I was very happy with the results the 2 employees of Cheney Door provided when they adjusted the front door frame to allow the storm door and the interior door to fit properly. The adjustment had to be made due to settling of the house had rendered both doors difficult to operate. These guys know their craft. They were very professional and accommodating. Feel free to contact Cheney Door as the products they carry are of high quality and their employees provide excellent skill in correcting any issues you may have with your doors.

Te
Review №9

They came over within a day when the door spring busted on my garage door. They offered to talk through how to manually open and close the door in the meantime but I already knew how. After they installed the new spring they said the squeaky noise of my old metal door rollers can be replaced for a nominal price, so they installed silicone/rubber rollers on the spot. Amazing difference in quietness now. Highly recommended

Da
Review №10

Outstanding service, Danielle was indispensable in in helping me with everything.

De
Review №11

Our gate was damaged and we were referred to Cheney Door for repairs. Suzanne was able to answer all our questions and get a technician out later on that day. We were satisfied with their work and will definitely use them in the future.

Lo
Review №12

I’ve used Cheney Door personally and forMy place of business. Dealing with gates, doors, and me personally garage doors/openers, I’ve ALWAYS received Top notch Service. The employees are very professional and knowledgeable. The young lady at the front desk is always eager to help OrFind the right person that can. I highly recommend them for your gate needs, doors, or just hanging a TV!!

Jo
Review №13

Came out same day we called to give a quote. Gave us multiple options along with their recommendation. Less than 48 hours from first phone call to completion of job. Fast, friendly and efficient!

Ja
Review №14

Great service. Suzanne was very helpful! She was able to get someone to come out and fix my garage.

Ki
Review №15

I called around two o’clock as our garage door had just broke. The person I spoke to was very pleasant and was able to get us a tech out around four.The door was a mess, and David was able to get it in working order until they can come back replace the hardware with new.David was very nice and even though he should have been off, he made one last call.Thanks, David!

Ro
Review №16

Seth the installer had the best customer service that I have had in years. Explained everything that he was doing during installing. I’m a regional sales manager so I deal with customer service often.Thank you Cheney Door for hiring the right kind of people.

Je
Review №17

Could not be more pleased with Cheney Door! Everyone was very pleasant and knowledgeable. From the gal we spoke to on the phone, Suzanne, to the service tech who did our job. We will definitely recommend this company!

Ph
Review №18

Cheney Door Company is amazing. I recently scheduled a service call for our business. They arrived on time, fixed the problem quickly AND were priced right.I will use Cheney Door again for sure!

v
Review №19

Chris installed new springs on our garage door in a competent and efficient manner. He also returned the next day, as was promised, to install a seal on the bottom of the door. We are very pleased with and grateful for the excellent service, professional employee, and integrity of Cheney Door Co. Thank you very much!!

Ma
Review №20

Best garage door company in Wichita. Hands down. They take care of all our rental properties (gates, doors, windows, security) and have the most experienced techs and best service times.

AJ
Review №21

If I could I would give them 0 stars. We called because the had the best reviews and stated they could get it done ASAP. SPOILER: they couldnt. Not only did they not fix the issue during the first visit, they CHARGED us for an after hours second visit and DEADBOLTED our garage door shut!! We fought with them on the second visit charge and the deadbolt charge- outrageously they only removed the deadbolt, and then threatened to take us to small claims court when we asked for them to remove the unfair after hours charge.. we will never use them again, nor recommend them. Also, the gal who answers the phone was pleasant until I asked her to email me a receipt then she got snotty.

Me
Review №22

My garage doors are by Cheney door! They are awesome and great at customer service.Highly suggest you call them.

Ni
Review №23

Thank you Cheney door for the beautiful door you put in for us. We had a quote from A1 and they wanted $1600 for the same door you charged me $890 . When I looked at their quote, I had to pay for a 16 foot door to get my 12 foot door. Your salesman Clark was awesome and the installer was awesome as well my wife said. We will definitely use you guys again and recommend you to others.

Co
Review №24

Everyone at Cheney Door Co is great to work with. Very professional and knowledgeable. They are the best for garage door repair or installation in Wichita! Highly recommend.

tr
Review №25

Cheney door gets 5 stars for automatic door service. Great customer service and professional technicians. Highly recommend.

Ja
Review №26

Cheney Door has great service. I spoke with Suzanne and she was very helpful with sending someone to help with my garage.

Yv
Review №27

I called with questions about my central vac. Suzanne was so friendly and was able to direct my call to a reliable technician. Thank you!

Me
Review №28

Really great company to work with! They exceeded my expectations. Will definitely recommend to others!

La
Review №29

I wanted a new sliding door for my home and reached out to Cheney Door. I spoke to Suzanne and she was very helpful. The door is amazing and I couldnt be happier.

Da
Review №30

Phenomenal staff! I was looking at getting security installed and got exactly what I needed! Thank you Suzanne!

Ch
Review №31

I was so grateful for the professional service I received from Suzanne & Rob at Cheney Door Co. They helped diagnose and walk me thru the issues I was having with my garage door. Rob was on time and had my door back up and running in a short timeframe.

Je
Review №32

Everyone was so kind!! From handling the phone calls to those that came out toserviced the garages doors.

Co
Review №33

This is a great company that has been in Wichita for a long time. If you need help with your garage doors, these are they guys to call.

Br
Review №34

Michael came today (the day after Thanksgiving) to repair my garage door. He was polite and friendly, and he explained the issue thoroughly. He was able to identify the problem, fix it, and service the door within about 20 min. Ive always had great experiences with Cheney Door Company, and today was no exception. Prices are very reasonable and the work is quality. Highly recommend!

Bo
Review №35

I just had the pleasure to have your service man, Heath, repair one one of my garage doors. He worked quickly and efficiently to replace a broken spring and bottom door seal. He also serviced the other two doors cleaning and oiling the hinges. Cheney Door is fortunate to have such a competent service man on your staff.I will recommend Cheney Door Company at every opportunity that presents its self. The quality of your doors and expert service is excellent!Thank you.

An
Review №36

I’m not sure why all the bad reviews for this company. I’ve been using Cheney Door Company for the past ten years now and have never had an issue with their service.

Ta
Review №37

Our garage door was repaired by Heath. He was very professional and considerate of our day sleeper. He had both springs replaced but also went beyond by adding sway bar supports during the heat if the day in a very hot garage. By the time I noticed he had arrived the job was complete. Fast, professional, considerate service. Door works lile a charm and is 100% more quiet. Thanks Heath and Cheney Door.

Je
Review №38

I couldnt be happier with this company. We recently had our door replaced and they did wonderfully from start to finish. I was especially impressed with their installer. He was on time and finished the job promptly and professionally, which was very important that day due to our busy schedules. Coupled with the great price they offered...I cant see us going anywhere else next time we need service.

Al
Review №39

Outstanding service quick response high high high quality work definitely recommend

Mi
Review №40

Great Customer Service. Great Product. Updated my gate opener with a new Liftmaster. Love the new technology. Nick did a fantastic job with the installation. Highly Recommend!!!!

li
Review №41

Incredibly quick, efficient and professional. Have used them more than once and we like them every time.

Su
Review №42

On time and professional. Dave went above and beyond servicing the other garage door while he was here for a repair.

ma
Review №43

Called them for service in January 2020 and they came out to fix my garage door they were there for 20 minutes and left door was so call fixed.7 days later it was not working again and they came out to fix it. March 2020 door broke again and I called them to come fix it and was told I would have to pay. Not even 60 days and I got to pay for a door they cant fix. .oral of this story they dont guarentee the so call work! Dont call this company.

Ro
Review №44

Austin is a great employee of yours! Door broke Friday night of Labor Day weekend. Saturday morning and he had no problem coming out to replace our door springs. Fast and efficient! Thank you!!

li
Review №45

Great place to do business with.

Al
Review №46

I had Cheney Door co. install a top of the line (2 door) insulated door, new rails, and 2 springs.    I spent around $1,500.  The service tech told me that the springs will last 10,000 cycles.  In a little over 2 years one of my springs broke.  I gave them a call to fix the spring.  I assume that this will be covered under warranty..Wrong!!  Not only did they charge me $75 for a service call but they only gave me a $16.25 discount off the $65 new cost of the spring.  What happened to customer service and standing behind their products????  Non-existent!!!!!!!Do not use this company unless you what to be nickel and dimed to death, and if you want customer service look somewhere else!!   Plan on letting my neighbors know about my experience! !!! Very disappointed will not shop there again.

Jr
Review №47

Outstanding work and quality employees

mi
Review №48

Very unprofessional front office staff. I called (twice) to have a billing address changed. The woman answering the phone was rude and condescending. She said she didn’t know if they would change the address or not. She also said it was my responsibility to tell the guys where to send the bill.I will be asking my employer not to use this company in the future.

Jo
Review №49

Called on a Tuesday to have someone come to repair my door. They were full that day but said someone would call Wednesday to come. I did get a call early in the AM on Wednesday saying that someone would come between 10-12 that day. When I got home that day nothing was done and nobody had called me. I had to call again and was told that it was a two man job and now they cant come until Friday and I have to wait for a call Friday AM to see when they will do it. Not impressed with communication or service and still waiting on getting my door fixed.

Is
Review №50

Springs broke and they got right out and fixed them. Highly recommend.

Je
Review №51

Didnt even get a chance to do business with them. The young woman that answered the phone was most unpleasant.

Ti
Review №52

Was able to provide next day service, technician was prompt, personable, and very competent. My garage door has never worked better.

Er
Review №53

I had a spring break on my garage door and needed it replaced. Technician was scheduled to come out between 1 and 3, and showed up at 1:30. He had the new spring on his truck and installed in about 30 minutes. Another 15-20 minutes later, he had adjusted my other garage door which wasnt precisely square, and oiled everything up.Im sure other people might have bad experiences, but mine was certainly a positive one.

AR
Review №54

The audio video department is virtually worthless. They don’t know what their equipment is, can’t tell the difference in camera types, they can’t follow though with anything in a timely manner and just sit around for a month then send a bill basically saying hey we didn’t finish the work we were supposed to do, but here’s your bill. For instance this time they were supposed to add an additional hard drive to my recorder what did they do? Took the smaller hard drive out and put a larger one in. It’s very clearly in the emails that you stated you could add the additional drive to it, so it already had 4tb you you were supposed to add an additional 6tb, but instead you took my hard drive and replaced it with the other one.

An
Review №55

Our experience with this company was top notch! The tech was on time, did the work in half the time the other companies quoted and it was HALF the price! Would absolutely recommend them!

Lo
Review №56

Do Not Use. Called as they are they ones builder used..Not consumer friendly Excuse after excuse.

Ne
Review №57

These guys are awesome! As a property manager we need quick response and reasonable pricing and they are always on top of it!

Ly
Review №58

Called on a Saturday morning and had our garage all fixed within two hours at a very reasonable rate by a very nice young man. Couldnt be more pleased.

Je
Review №59

Place is a joke. Check around like I did BEFORE purchasing products. Like comparing apples to oranges....

Jo
Review №60

Im tired of fighting over this junk door, the Cheney door company warranty and install was trash. I finally went to Reddi Industries and they took care of me the right way.

Mo
Review №61

Thank you Heath Blake you nice guy.

Ro
Review №62

I gave them a chance, never again.

Ro
Review №63

Have always had exceptional service with this company.

Ju
Review №64

Terrible experience.**A LOT of details missing on their response**

Cr
Review №65

My aunt had them come out to fix her garage door the service guy that came out was very rude and obnoxious and she called the company to complain and they said we know hes that way but he does good work now what kind of company will allow a Service employee to be rude and obnoxious to a customer I wouldnt give them the business to put a garage door on my dog house

Li
Review №66

Amazing job, great service technicians.

Ro
Review №67

Exceed my expectations,

No
Review №68

Excellent!!!!!!!

Fe
Review №69

One of these CHENEY DOOR trucks lives at the end of my street ... they drive very fast and dangerous EVERY NIGHT, stop them. Its a big white Ford truck that goes crazy. Thanks from our families.

Information
100 Photos
69 Comments
4 Rating
  • Address:136 S Lulu St, Wichita, KS 67211, United States
  • Site:http://cheneydoor.com/
  • Phone:+1 316-262-2098
Categories
  • Audio visual equipment supplier
  • Garage door supplier
  • Door supplier
  • Security service
  • Vacuum cleaning system supplier
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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