Prompt, friendly service. The associates are very helpful. Would definitely buy from them again.

I have been a Visionworks loyal customer for years. I obviously got different service from this store than the other reviews. Bad repair job on my glasses the second visit. I went in to get my glasses repaired due to this stores incompetence. On my third trip into the store they broke my glasses. They have no idea what they are doing. Your saleswoman managed to talk herself out of my business. I got the feeling they didnt want to take my money. I bought a new pair from a different Visionworks.

Deceptive staff. Asked staff point blank if they are in my insurances network. Their response lead me to believe that they were. Insurance processed and they are not. Not the way to run a business.

The staff here was extremely knowledgeable and helpful! There was a huge selection of frames and tons of different ways to customize the lenses like non-glare and scratch resistance to really make your glasses last a long time. But the best part was the prices! Super affordable but high quality, both in the materials and the service. This is definitely the only place I’m shopping for glasses from now on.

Vanessa at this location absolutely exceeded my expectations today. Very professional and courteous, and I couldnt ask for more. Very happy with the service I received!

I LOVE the customer service I receive at Visionworks! Martin spent a lot of time with me, allowing me to try on pair after pair, until I found the two that I deemed perfect. He was so patient and kind, and never once tried to push me toward something more expensive! Kealy and Laney (I believe thats her name) were very cordial, as well. Ive never had a bad experience with Visionworks!

The service was great, and one guy helped me, i think his name was Quinton. He was super helpful and answered all my questions. My glasses were done in a timely manner, and i would go back to them if i needed any help. Overall... 10/10

They were amazing! Super knowledgeable and helpful. Also very patient with my daughter who was having a difficult time making a decision. Highly recommend.

Today my screw in my glasses was coming out while I was in the Towneast Mall I stopped in Visionworks Darien the Associate helped me. It was a great customer service experience he did not have to help me but he did. Because I got my glasses from the Veterans Administration. Thanks Visionworks for having such a great guy working for you!!!

Lost my prescription sunglasses lenses and will not replace them. Bought 2 pairs from them, what a waste.

Excellent service, went in over lunch break to get my prescription safety glasses repaired, nose bridge pads broke, done in less than 5 minutes. Kari I believe it was took care of me and had me back on my way and would not accept payment for that service.

I had originally purchased my Glasses at vision works several months ago. On Monday, on my way out of town, I broke my only pair of prescription glasses and had no contacts with me. I stopped at Vision Works in The Town West mall. After telling Jorge my dilemma, I was blown away with his professionalism, his knowledge, and fast acting service. I will purchase All of my Eyewear items at Visionworks from now on. I only hope that all of there employees city, State, and Nation wide are as good as Jorge was to me. This guy should train every one else.

It was late and this place was still open, so took in glasses with a broken frame that wouldnt hold the lens. Only had this one pair and had to tape them together just to drive there. Kirstie took on the task to fix them, and was very quick and friendly . When I asked how much, I was stunned there was no charge! Very professional. Definitely will go back.

Great selection of glasses! Brandon Delaney helped me through the process of getting my glasses, very hard worker, very professional and overall a great experience at Vision Works!

Absolutely amazing service from this location. I had new glasses made. I got to work with the General Manager, Britton. He took the time to find out what styles and options my wife and I wanted. Pricing was good, turn around time... was legit. 1 day and our glasses were done! I had an issue with mine a few days later, Cameron and Britton took care of it for me in a matter of an hours time. I will definitely recommend these guys!

Great personnel there. Fun tryin tryin on glasses and getting their opinion. They seem to love their job.

Kealy is WONDERFUL! Excellent Fast Service and Prices!

Superb customer service! Kari went out of her way to get us the help we needed, and we will definitely continue to use this location.

Over the top customer service, highly knowledgeable and friendly staff and management. Huge selection of eyewear, excellent optometrist next door as well. Wouldnt choose to go anywhere else.

Been going here for years and always fast and incredibly helpful and friendly service 5/5 will return

I obviously got different service than the other reviews. I went in to get my glasses repaired and to buy two more pairs but your salesman managed to talk himself out of my business. On my third trip into the store after going next door to have my eyes reexamined due to his advice....I was brushed off to the new girl that had no idea what she was doing. I got the feeling they didnt want to take my money. The expert running the show had been there a whole six months. If he had been more interested in what I was saying and less interested in bragging about his future in medicine it would have helped. I bought my two new pairs from your competition.

Great selection of glasses and great service Clancy helped me out and did a great job!

Great selection of eyewear and fantastic customer service!

Great experiance, lots of great selection to choose from

Great customer service!!!

Great selection