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Wet Paint Printing + Design
152 Horton St, Wilkes-Barre, PA 18702, United States
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Wet Paint Printing + Design

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Le
Review №1

Order never received. Customer Service has no information, so my money wasted.Update: 8/30/21.Initially, I had an email from you asking my information when I inquired status. Unfortunately, there was no follow up about tracking or further information. I didn’t hear back from you until I posted this. I appreciate your reply.

Sc
Review №2

Pro Biden joint. I walked out. Lol you support a communist he is in your showroom. Yeah I am for freedom of choice you clown. Stay in your plastic house and make sure you get a permission slip from the government when you go out next time. I will spend my money at a Patriotic American company not some leftist dump.

Ke
Review №3

Guy in office couldnt be bothered to help me. Finally got someone to tell me to come back the next day. Found another business within 15 minutes happy to help.

He
Review №4

I spoke with Anne she was very courteous and professional. She had some great ideas and when I told her that I would need to have my project completed in 3 days she never even blinked. I would definitely recommend this company!

Xx
Review №5

Great service. Amazing quality. Great price and friendly customer service!

Ca
Review №6

Purchased a big head cutout for my daughter last year. The website states same day printing OR next day printing. The next day I call to see when it would be done and the woman was very very rude. She told me they wouldn’t have it done and to wait until Monday. I ordered on a Thursday. Needing it on that Saturday. After arguing, her hanging up on me, then me calling back and speaking to someone else, they got it done. The big head was beautiful!Fast forward to this year I decided to order another one for her birthday. I ordered a week ahead this time. When my fiancé arrived home, there was a line across her forehead. The images show one solid image. So I called them up and they explained the bigger items (36” +) are two pieces put together. I let it go, despite the website showing different and ordered two more heads at a smaller size (24”) so they can be one printout with no line. This was on Thursday and I needed it Monday. I even spoke with someone before ordering and added that on the form. The same thing happened again, like last year. Friday afternoon it wasn’t done and he told me first thing Monday morning. I let it go because I didn’t need it until Monday evening. Monday morning comes and it’s still not done, he tells me around 1-2. I explain 2 is the latest because I need it for her party. I send my fiancé at that time to pick it up. IT WASN’T READY! Phew, ok. He waits 15 minutes for it. Then they tell him they printed the wrong size (36”). So they re-printed the correct size and gave me the wrong ones too! I am very pleased with their work. But I think they need to add options online for a 2-3 processing or something.This causes a lot of issues that can be fixed. The same day and next day processing isn’t accurate. And that can be frustrating for customers.I will continue to do business with them. This isn’t a negative remark towards their work, just a suggestion to help them fix some flaws with customer service. Thanks for amazing products!Attached last years and this years!

ir
Review №7

Very bad customer service extremely unreliable and unprofessional. I don’t recommend this place to anyone. We waited 3 weeks for artwork for business card, car magnets, flyers. I was told I would have a sample of the artwork and products in 2 weeks I never heard from anyone. We gave our logo all they had to do was make up the cards show us a sample nothing. I put in a request to know the status and then filed a complaint on the 3rd week the response was one side of a business card, 3 weeks later! When I ask for my refund I am charged $25 for the “time spent on the artwork” OUR LOGO that we drew up and we gave to put on the cards and other requested products. No apology no explanation. The woman who greeted me when I picked up the refund didn’t know anything and gave an attitude like I was wasting her time. We lost business and time and now money waiting for artwork that we gave. Never again, don’t waste your time or money here.

Ma
Review №8

Huge shout out to Anne! This was the HIT of my hubbys 50th birthday party and we are saving it for another party (hopefully this summer) after these challenging times are over. Im glad we made it a little smaller because most of the family is under 55! Incredibly professional, lightning fast turn around/shipping and probably UNDER - priced. Thanks again, Anne you are a doll!! I highly recommend this company for life sized cardboard cutouts - personal attention and assistance from start to finish.

Co
Review №9

I LOVE WET PAINT! Thank you to the team at WET PAINT! I organize a charity ride that benefits children at our local YMCA. The owner, Stephen and his staff went ABOVE & BEYOND! They were wonderful to work with as we did numerous revisions of signs. Promotional items were high quality with unbelievable pricing! They were also gracious enough to install signs and deliver items! If you need quality, fast service with great pricing and want to work with a creative and caring staff call WET PAINT today!

Yo
Review №10

Very Great Service & Very Great Quality

wi
Review №11

Employees are very professional and seemed knowledgeable but way overpriced.... I got three other estimates from companies that specialize in this and every one of them was 250 to $300 cheaper. Im not going to advertise for these companies but theyre all well-known and not fly-by-night companies. Again they were professional and probably do good work but the price point just wasnt there. Sorry guys you lost my business

Ge
Review №12

2weeks and product not even started or have record of it waiting to get it resolved and the receipt is of no help.i hope to have my order soon since they told me 2 weeks.Friendly staff just lack of communication on their part wrong print and namesIf I stuck by you thru out this why was my order wrong? Why did I not except them? Why did I pay 2xs as much from your competitors who got it right the first time? Because you dont listen or heard what you wanted to its ok fast sighns got the job and wrapped my truck as well and do a amazing job yes it cost more but good work isnt cheap

Ch
Review №13

Very friendly staff, looking forward to our next meeting.

Be
Review №14

I have nothing but good to say about Wet Paint. It was smooth, quick process and appreciated their expert input on the design and color choice. We bought t shirts and embroidered hats at a very fair price for our business and the product is fantastic. We have received many compliments on both items! These guys truly care about the quality of the product you buy. Highly recommended.

Da
Review №15

Wet Paint has a top quality product! You will be very well pleased with what you receive! A+ across the board from us!

Ma
Review №16

Highly recommend this business. Staff was polite, friendly, and non judgmental; the antithesis of our current dystopian state. Keep fighting the good fight.

Mi
Review №17

Scott and the crew always help take care of our wrestling teams needs! The Hanover Area Wrestling team places almost all orders through Wet Paint and have never been disappointed. They are professional and very communicable to the customer on status of orders. They also support our community by sponsoring our annual John F. Carr Memorial Golf tournament which provides scholarships to deserving seniors from the high school! First Class people and First Class Company!

Cl
Review №18

Great place to work, always greeted with a smile and can I help you. Great prices on my business cards. I highly recommend Wet Paint for a;; your business, organization and decals...👍

AN
Review №19

WET PAINT PRINTING & DESIGN IS OUR GO TO COMPANY FOR BANNERS, SIGNS, WINDOW DECALS, SHIRTS, HATS, ETC. WE RECEIVE PROFESSIONAL SERVICE FROM STEVE, SCOTT AND ALL THE STAFF AT WET PAINT. THE INSTALLATION OF ALL OUR PRODUCTS ARE OUTSTANDING, TOP QUALITY AND HAVE THE PERFECT DESIGN.I WOULD HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR PRINTING AND DESIGN NEEDS.

Av
Review №20

Scott is the man he is very professional and great with his work

Ni
Review №21

They made shirts for my former employer before they closed. Great design concept and quality shirts. And they got them done in a timely manner also. Definitely would use again.

Le
Review №22

This was exactly what I was looking for! I was searching for face kebabs to surprise a friend for his bachelor party. Wet Paint delivered a high quality product in timely fashion. The staff was so friendly in handling my inquiry too. Id highly recommend, and will be using their services again. Maybe next time a life-size cutout....

Da
Review №23

Im so glad I went to Wet Paint to get my vehicle lettered. Every person I dealt with there was so friendly and helpful. Im the type that has a million questions and am somewhat of a perfectionist so I was very appreciative of their patience. The designer for my project, Jay, was wonderful to work with.Before picking up my vehicle, I reminded myself to have reasonable expectations. When I actually saw the finished work, I was amazed. It exceeded my expectations. I will definitely go to Wet Paint again the next time I need a vehicle lettered. I whole-heartedly recommend them!

Ch
Review №24

Great products and excellent service! They shipped my item out quickly. The item was damaged during shipment and I was able to speak to a real person to get a replacement shipped out right away. Couldn’t ask for a more customer friendly experience! Thanks J.!

Sa
Review №25

Just bought amazing shirts with an incredible design! Good quality shirts at a reasonable price! Wet Paint was easy to work with and I received my order on time.

Ja
Review №26

Used Wet Paint Printing for wall graphics. They were a gift for our niece and nephew. Wet Paint was attentive and helpful when choosing the artwork. Communication via phone or e-mail was exceptional and timely. The decals arrived shortly after ordering. But most importantly, our niece and nephew were ecstatic when the decals arrived. I would definitely recommend Wet Paint Printing to anyone looking for quality printing and solid customer service. We will definitely be a return customers!

Je
Review №27

Have ordered shirts and other items for many different events and athletic teams for years. Wet Paint always gets it right and their employees are so easy to work with. Im impressed every time how fast my order is completed and the quality of the shirts I received for the price I paid. Definitely recommend to anyone. Keep up the good work!

Je
Review №28

Wet Paint is my go to shop for all my business and personal printing needs. Shirts to hats to posters to life size cut outs of all the current freaks ---> A+ Quality. I recommend this place over all the competition!

Ke
Review №29

Wet Paint has installed architectural graphics for several retail/commercial branding jobs that I have managed. Their prices have saved our budget more than once. Their installers were timely, patient and thorough. They stayed until the job was completed to our satisfaction and our clients have been thrilled with the results. As a design professional this is always the highest priority.

Ja
Review №30

Our artists’ collaboration coordinated with Wet Paint on an installation art piece for our respective community. Our itinerary was quite aggressive and the chronology was very tight. Given these parameters, Wet Paint exceeded our prospects and furnished top quality results, truly, putting the customer first. Wet Paint’s accommodation of our urgency and requisitions allowed our event to unfold elegantly.

An
Review №31

Crabbys Seafood Grill and Pipes Bar has all their work done here. Everyone is great- if we are in a rush, they accommodate us. There is no question about how good their work is- just look at everything from menus to hats to shirts they have done for us. This is definitely a first class operation and would definitely recommend them to anyone who needs that type of work done- They are the best!🦀

An
Review №32

Amazing, personalized service. Ive ordered t-shirts and cardboard cutouts from Wet Paint for the non-profit I run, and Ive loved everything. The turn around time is quick and the quality is amazing. The owner gives back to his community and thats important to me!

Za
Review №33

Im a sales rep at Ken Pollock Ford Lincoln in berwick. Wet paint did such an amazing job on our parts delivery van. Excellent service and dedication to what they do. Great friendly staff! Thanks a bunch Wet Paint!!!!!!!

La
Review №34

An awesome space with amazing customer service. A variety of products and designs to work with, the possibilities and options are endless! The best place to work with when looking for brand design, merchandise and marketing tools. Such a great business in the heart of Wilkes-Barre. Hurry up and visit ASAP!

Ch
Review №35

If you want the most eye popping, creative t-shirts, custom cut outs, vehicle lettering, Wet Paint is your one stop solution for ANYTHING creative, promotional and graphic! Their staff is amazing and patient. Ive worked with Wet Paint for like 25 years now! ONLY go to Wet Paint!!

em
Review №36

I used Wet Paint for a corporate event. We ordered standup cutouts of the partners, custom coffee mugs and tee shirts. We received everything we ordered in a timely manner. In fact, we got several follow up calls and emails from them to make sure we got everything and that we were satisfied with it. When it turned out we under ordered a few items they got it right to us in time for the event. We thought they made it very simple for us by designing everything, producing all the items and delivering them on time. We would use them again for sure.

Ju
Review №37

Wet Paint Printing did our vehicle wrap for our van. It was so amazing! We got a ton of business from this advertising and the work was superb. Best advertising money we spent in ten years of business.

Ia
Review №38

Wet Paint worked on major branding work on our new office/factory. I wouldnt hesitate to use them again after a fantastic job and service. We now have the best office in our industry hands down.

Je
Review №39

We have been getting clothing and promotional items from Wet Paint for over 10 years! They have also wrapped all of our service vehicles. Great crew to do business with! Thanks for years of excellent customer service!

Co
Review №40

Wet Paint just completed a large scale job for me and I am thoroughly impressed with the services that they provided. From start to finish they have been in contact with me and delivered on time.. I highly recommend them.

Jo
Review №41

Communication is horrible. They tend only to put effort into the large order customers. Even though i was spending 400-500 they didnt even care. Even if a place does good work I wont return after horrible back and forth and lack of communication. Also they claim there faster then fast signs hah... not even close. Would rather pay a few dollars more and be treated like a human. Would not recommend!!!!

Re
Review №42

This company does all the printing for our PTO ....and we have never been disappointed. Great Work and wonderful customer service.

gw
Review №43

Thank you Wet Paint for your prompt and concise service call! So appreciate the ezpertise behind your knowledgeable and professional staff!!

as
Review №44

I am glad with the product we received keep up the good work guys 😃

he
Review №45

LOVE this place. Every service they offer is done expertly and quickly and they offer a lot of services! Go there first before you pay someone else.

Sh
Review №46

I ordered a cut out of my daughters dog for her while she was away at college. When it arrived, she started to cry. It was so life like.Thank you for such a wonderful service.

Th
Review №47

Made us signs for our event Holiday Wellness Fair. Did a fantastic job and were fast and helpful. Big thank you 5 stars.

Al
Review №48

Ive ordered t-shirts from this place for my swim team for four years. The process was quick and easy, and the quality was great. I plan on doing more business with these guys

Ro
Review №49

Wet Paint did a new sign for our building and it came out awesome! Great communication and pricing. Would definitely recommend.

Ha
Review №50

Horrible customer service. I called and they answered the phone rudely (when I asked what company I called he said Well what did you call). Then I asked about their free shipping advertised on their website and he was extremely rude. Being nice to a potential customer should be a given. Even a simple, no Im sorry we cant do that, would have sufficed. I will not be buying from here.

Ki
Review №51

Wet Paint did an outstanding job detailing our truck for our business, the graphics are amazing and they worked with us to fit our timeline and our budget . I highly recommend them for your advertising needs.

Ti
Review №52

This place is amazing they can to practically anything you want...

Ol
Review №53

This is one of my favorite jobs Ive ever had! We are constantly making new product every day and the customers love it.

Kr
Review №54

Paid in full before job was started to do digital Embroidery of my logo & change letters on my logo & put decal on car back window,it took almost a month for all this to be done,then they got upset because i was rushing them,they dont respect black people, but want they money and very unprofessional with attitude towards the customer and give excuses for delay with service,i will never do business with them again,first expression means everything doing business with anyone!

Sa
Review №55

They got me the t-shirts I needed for my event in a timely professional manner. Was great working with your staff thanks.

Sc
Review №56

These folks do excellent work. I highly recommend everyone try them out for jobs large and small!

St
Review №57

Working with people in design and print is a rewarding experience. Everyone here at wet paint printing & design appreciates the opportunity in bidding your work, grateful for the business.

Li
Review №58

They helped us get started. Did jobs we couldnt and did them well. Great Job guys! Thank you.

MO
Review №59

This place is kinda super sketchy.For one after talking to employees i found out most every program they is in pirated. Also they Super under pay there employees only giving them $10 a hour. and last after watching some employees wok they are basically forced to steal and alter ideas and art from other sites and claim it as there own.never order from here unless you want to be ripped off

Li
Review №60

I just ordered retractable banner, flyers, posters and more for an event. Everything came out great and everyone is easy to work with. Thank you Wet Paint!

Sa
Review №61

The cardboard cutout was a great hit!!! Thanks for your quick response.

Fr
Review №62

Got tees and signs for my Salon in Philadelphia. Right on time, friendly, professional service. Excellent work Wet Paint

Te
Review №63

Great customer service very friendly staff. Ive gotten cardboard cutouts,tee shirts,embrodering.they even wrapped all of aur trucks for our business.

De
Review №64

Great staff, great working environment. work quallyity is good. Highly recommend for everyone.

Co
Review №65

Horrible communication! I ordered 60 Face Ka-Bobs on August 21 and selected 3-day delivery (an extra $50). No where did it show that the order would take 10 days to complete!!!!!!! That is insane in todays world. I ordered these early for a Surprise Birthday Party on August 28 and expected them no later than August 27 (thats 6 days after I placed my order). I even communicated with the shop when I needed them by. I confirmed the order on August 24 and they told me today, August 28, that I wouldnt receive the order until Monday, August 31. Worst company ever. Very sketchy, very unprofessional. I paid over $350 dollars for this order that will now go in the garbage once it arrives. Trust me, use a local print shop instead! They can do everything this company does within hours. This company will waste your time, money and energy. Zero stars werent available so they get 1.

Vi
Review №66

Love this place...got shirts for my wedding and a cutout too..so happy with the service

Mi
Review №67

Very responsive and patient when working with you, definitely will be doing more business

An
Review №68

Great people and beautiful work! Excellent company to help my small business!

Ju
Review №69

Theyve done a great job on our step and repeats for many of our foundation fund raisers....

Mi
Review №70

Horrible, terrible, unfriendly and unwilling to work with customers.I cant say enough bad things about Wet Paint, I will NEVER use them, nor will ANY of the several organizations I am involved with. Do not use if you actually want your project. Secretary was listening to her iPod instead interacting with me when I walked in the door, owner refused to even listen. Scum, all of them.

Da
Review №71

Excellent vinyl, super pleased with the quality and quick turnaround. Thank you!

br
Review №72

Fast and professional. I will be back for my next event the shirts went over as a huge success.

Li
Review №73

Had a fun time

Ca
Review №74

Did cutouts for my animal clinic...also shirts for the hospital. Nice people to work with.

LE
Review №75

Theyre pretty good

Gh
Review №76

Wasnt satisfied

Information
100 Photos
76 Comments
4.4 Rating
  • Address:152 Horton St, Wilkes-Barre, PA 18702, United States
  • Site:https://wetpaintprinting.com/
  • Phone:+1 570-822-2221
Categories
  • Banner store
  • Sign shop
  • Custom t-shirt store
  • Digital printer
  • Graphic designer
  • Laser cutting service
  • Neon sign shop
  • Screen printer
  • T-shirt company
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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