user
Carpet Clearance Outlet, Inc.
185 Butler St, Wilkes-Barre, PA 18702, United States
Appearance
Carpet Clearance Outlet, Inc.

Comments
Sh
Review №1

Best around.Great selection.Super prices.Very helpful and knowledgeable staff.Top notch installers.Do yourself a huge favor and purchase your carpeting from Carpet Clearance.The helpful staff will work with you and find you the perfect carpet.I had a tight budget and the staff did everything possible to get me the most beautiful carpeting with professional install that I could afford.I am so happy with everything I experienced from Carpet Clearance.The end result inside my home is just beautiful and perfect.

Kh
Review №2

Great prices and friendly staff. Wide range of prices and quality. Like all places right now, it does take several weeks (7 for me) for installation.

Li
Review №3

If I can rate the service I was given a zero I would. All I did was ask for a break down in the package pricing so I can understand why 79c a square foot would cost me $1360 for a 500sq feet. I was told by the manager “we are not talking about a million bucks here” and refused to break down the pricing for me. Tried to bully me into the sale by saying “do you want the job or not”? Also mentioned they are three weeks behind and are very busy. I was later informed “no hard feelings” but we will not be doing your job and we will part ways because they can foresee a problem with me. I asked for my $20 deposit back and I was informed I will not get that back because they came out to measure. That $20 would have been deducted from the job but they are refusing to do the job. Therefore I have been robbed. I have never been treated so poorly by any retailer in my entire life. I will be calling the BBB.

Je
Review №4

We were shocked with the carpet prices. Best prices I’ve ever seen! The selection was great and the staff was extremely helpful and friendly!

Li
Review №5

I was very pleased from start to finish with carpet clearance. From the excellent customer service at the store to the finished product by the installer. All staff were knowledgeable, courteous and professional. I will definitely use carpet clearance for all my future needs.

Wa
Review №6

Always impresses, never fails

Ka
Review №7

Friendly and helpful customer service; huge warehouse with easy touch and feel selections. Rugs of all sizes in-store, hanging on moveable racks for ease of shopping. They can bind any selection to make your rug too!

Ga
Review №8

Excellent selection, prices and service. We’ve looked everywhere on line and local and finally found exactly what we wanted here for half the price!

Tr
Review №9

This is the place to go I am a repeat customer and Ive attempted to look other places but nothing compares to their customer service their install and just all around family atmosphere

Fr
Review №10

FANTASTIC Store.

St
Review №11

It probably has the cheapest rug/carpets in town

Pa
Review №12

I bought a braided area rug in October. After 3 months, the fibers were breaking down, and there was a “furry” texture to the carpet that was uniform in the area where people walk. (I live alone and have NO pets.) When I returned the rug and showed the obvious defect in materials, the man would not do anything about the problem. I had braided rugs from this store in high traffic areas in my previous home, and after 12 years, they showed no sign of this problem. It was obvious this company will not stand behind their product. What a disappointment. I paid almost $500 for a rug that was defective in 3 months. I would have done better at Wal-Mart.

Su
Review №13

Patience, understanding and friendly. I brought back a runner with no problem. Was checking out with a replacement runner and in the middle of the transaction changed my mind, and wanted a different runner. It was no problem! They said, we want you to be happy and be back again! Sean and Jeff took care of the check out and cutting and did a great job! Thank you! Great selection of runners!

lo
Review №14

Lots of carpet but sales person would not work with me when it came to price for multiple carpets. Went somewhere else.

Mi
Review №15

A wide variety of carpets and linoleum. There are so many to browse. The staff is very helpful and will work with you too help you find what youre looking for. I dont know if they offer installation services If you have an installer already or do it yourself, this is the place to go. The prices are more than reasonable.

Al
Review №16

Large selection of area rugs at reasonable prices.

st
Review №17

I went shopping on 10 Dec for an area rug. The staff was wonderful and provided great opinions which helped very much. I was amazed what a huge selection they had. Will definately go back when we need more carpeting or rugs

Mi
Review №18

We bought carpet here about a year ago and couldnt be more pleased! Great selection and prices! People were friendly and efficient. We would definitely recommend them!

BR
Review №19

Quality area rugs alot cheaper than Wal-Marts over priced rugs!!! The staff is super too.

Mi
Review №20

The staff was very ignorant and couldnt give straight price concerning the ad on building kept saying this n that cost more i will never return

LA
Review №21

Nice Folks, generally helpful and patient. I agree that sometimes they are not there during their stated hours...thats a disappointment. Great selection.

Pa
Review №22

Good deals on all types of flooring. The work with you one on one... Excellent customer service.

Li
Review №23

I had a really great sales woman who helped me find what i was looking for...

Jo
Review №24

Great prices sales people were helpful we new what we wanted and were in and out car loaded paid 1/2 price and gone in 20 minuets

Er
Review №25

Unrivaled selection, great service, reasonable prices

Bo
Review №26

Great prices. Very friendly staff.

Ra
Review №27

Great prices and helpful staff.

An
Review №28

Got carpet 3 years ago now was very poorly installed all my seams are coming apart that they seemed which should not be happening this soon very disappointed in this

De
Review №29

I didnt find what I wanted. But was offered help by a nice lady and a jerk of a man.

Me
Review №30

Paid for a outdoor rug installation that was said to be done in 1 to 3 weeks. Over a month and a half later they finally installed it and did nothing short of shotty work. Didnt even have the decency to clean up after they were done....

Fr
Review №31

Not all items were clearly priced. Poor customer service.

Jo
Review №32

Best service andbest price

Sa
Review №33

Great service and fabulous value.

Ke
Review №34

Bob is great 👍.....

Jo
Review №35

Good sales staff

Ai
Review №36

Always helpful and attentive

Di
Review №37

I was their few years ago in 1990s!

Be
Review №38

Good deals

Jo
Review №39

Great prices

Ma
Review №40

So many to choose from

Ja
Review №41

.. wow just wow

Ma
Review №42

Huh

Information
9 Photos
42 Comments
4.1 Rating
  • Address:185 Butler St, Wilkes-Barre, PA 18702, United States
  • Site:https://carpet-clearance.business.site/
  • Phone:+1 570-826-1806
Categories
  • Carpet store
  • Rug store
Working hours
  • Monday:11AM–3PM
  • Tuesday:Closed
  • Wednesday:12–3PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Giant Floor1345 PA-315, Wilkes-Barre, PA 18702, United States
  • Tuft-Tex Carpet1325 N River St, Wilkes-Barre, PA 18705, United States