This is an old store - they dont make Carvel stores like this anymore. For me, it was a trip back to childhood. Of course, the ice cream was great.

This Carvel location is # 1 in my book for the absolute worst Oreo sundae. Ice cream was served soft due to freezer excuse. Attendant said, hard ice cream freezer was just cleaned so thats the reason why all the hard ice cream is soft. Including my banana split was already melting while she was making it. Looking forward to returning back to the city. Very disappointing 😞 1 STAR CARVEL... LIVE UP TO YOUR BRAND OR JUST CLOSE YOUR BUSINESS!

Ive purchased many custom designed cakes over the years and they always exceed my expectations. Yes, they are pricey but they never disappoint. I love that I can take in a picture and they will create what is requested.

2nd time down here and the soft Ice cream machine was down

Today was worst service ever 🤮😡

A bit over priced. Very horrible customer service . I am new to this store and had a few questions. I was told to wait my turn(which she finished attending someone).she continued to ignore me .the second lady was a bit more helpful but was rude . But i got what i wanted ...

Excellent ice cream

Great ice cream, but the last time I went I was extremely disappointed in the customer service. The woman that was behind the counter not only ignored me once, but twice. She skipped over me while I was waiting in line for ice cream, then I got in line to pay and when she was done with the customer in front of me, she looked at me and went to the back. Very rude.

We get our icecream cakes for our birthdays there! fresh ! Yummy! !

Variety available, good service

Good cake

Delicious.! Always!

Fun flavors and great sizes and prices

Great products, although a bit overpriced.