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Starbucks
154 Academy St, Williamsport, PA 17701, United States
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Starbucks
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D
Review №1

Stopped in on my way home from the drs. They were super nice, and gave me the vibe that they would respect my pronouns if they knew them. The young human working there that said you like my jacket? Your kindness is radiant.

Jo
Review №2

My girlfriend, Tera Rowe, and I were having a not so great day due to us just coming from a funeral. When we got to Starbucks, Anissa, was so nice and comforting. She was able to put a smile on each of our faces and she even took the time to personally write Hope you have a better day! ❤️ on our treat bag!!! Its nice when someone in retail shows compassion when youre down. Thank you, Anissa!!!

Li
Review №3

Hands down one of the best Starbucks Ive ever been to. It is clean and the service is great. The people are the friendliest I have ever seen and the interactions between the employees demonstrate a healthy and positive work environment. I worked there for several hours and was very productive!

Ta
Review №4

Pretty rude about my allergy. I get they probably deal with some crazy stuff there, but to get defensive when I just ask if it was made how I had paid extra for (because theyve made it incorrectly multiple times with no confrontation from me) was uncalled for.

Ro
Review №5

The pumpkin muffin was perfect. 🥰The past two Sundays I have experienced bad service. I order on the app and when I get there Im waiting 20 minutes for my food. I also take a lyft there and order my food before I order my lyft. Ill ask about my order and Im told its down there. I was even called John one. The service on Sunday has been bad. The food is good.

Ph
Review №6

Starbucks itself is fine but the way to get to this place is a real disaster. The drive thru requires a hairpin turn. Just plain inconvenient. If you miss the immediate right you have to make, it appears you can go around the back but that is not the case. Drink and service was fine. Navigating the mine field of curbs is a fail.

Me
Review №7

Staff always friendly and accommodating. It actually a lly seems 2 up spirits when there are detailed complications. Go girls you ROCK, always with a smile!!

Ar
Review №8

Predictably good, and usually quite professional workers. (If you have an unusual name, just tell them youre Frank.) We stopped our coffee outdoors. But they still cant beat the coffee we brew at home.

Ta
Review №9

Never write reviews.... ever! But I will say whenever I go to this location I always receive great service. The employees are kind and understanding with every order. Drinks are made correctly every time I go. Not once have I ordered my regular and it tasted different. Just tonight I went and one employee who I see regularly there makes my drink so delicious! I can’t recommend this location enough!

Th
Review №10

The drive thru employee has been nothing but a treat! Hes super engaging and awesome. Ive been there about three times and Ive only had one drink wrong. Keep up the good work!

Ka
Review №11

Grand e iced chocolate almond espresso absolutely delicious only $110 calories! Very refreshing!

Xe
Review №12

The staff is unprofessional, dishes are not properly cleaned, when its busy they dont call your drink or name & your drink ends up melfing. I steer clear of this Starbucks.

Ka
Review №13

Clean place, friendly service & delicious drinks and foods!

Et
Review №14

Kim at the front register was very polite. Everyone was working very hard

Jo
Review №15

Love Starbucks during the holidays! This location always looks very clean, the staff is always friendly. The prices are a little high and the music is way too loud otherwise they would get all 5 stars.

Am
Review №16

Standing in the store with 15 people waiting on a mobile order. Watched the girl put food up and not say a word while were all standing there waiting. 10 minutes later, still waiting, I checked...it was mine. Do all 15 people need to walk over and read the names everytime you put an item on the counter apparently?This store continues to disappoint everytime Im in town.

Da
Review №17

This Starbucks rules! Staff is super friendly and very efficient at putting together drink orders. Love that its my local one.

br
Review №18

Ordered ahead via the app, still had to wait 20 minutes in the lobby for a drink that takes 15 seconds to make, iced green tea with nothing added. Second time in a two days. Not sure if drive thru is getting a priority, but this is normally waiting for me when I arrive.

Dy
Review №19

Staff is excellent! Workers are clearly over worked and need help. Every time I go there the line is around the parking lot. Hire more people and help your staff!!!

Je
Review №20

Starbucks rules!! If your willing to wait for quality!! 💕

As
Review №21

Friendly & helpful staff..

Sa
Review №22

I LOVE IT HERE

Ka
Review №23

The staff here is so nice, especially the barista Kim! Very nice establishment!

La
Review №24

Love this place, downtown Williamsport. My cashier was so friendly and nice, and upbeat. Great customer service!!!

Ro
Review №25

I love Starbucks and shop there all the time.

Ly
Review №26

Very friendly, they know my order. Staff is awesome 💚☕

Me
Review №27

They were aou of my friends favorite drink, and made mine wrong, but it was ok. I would give them another chance.

TI
Review №28

Very nice service

Ja
Review №29

Good service, I wish they were offering dine in option.

An
Review №30

Best customer service ever! Fast and friendly!

Se
Review №31

Stood there for 10 minutes, made eye contact with every single employee. Not one prompted me as to what I needed. I understand they were busy, but, at the same time why would you not acknowledge someone...but rather snicker to other employees about it? FOH skills terrible

St
Review №32

Really like starbucks coffee, but at this location the coffee was so bitter I couldnt drink it...tasted like it had been sitting around too long

Ma
Review №33

If you are choosing this location dont be in a rush. The line to get into the drive through was extremely busy. Even after the wait there obviously its not enough staff to support this location because you still wait at the window to get your drink.

ky
Review №34

The baristas are great. Quick and friendly service. And they are very knowledgeable about their menu.

St
Review №35

Drive through had many cars but was fast. Of course the coffee was delicious

Ly
Review №36

Ok, I usually give Starbucks 5s, no matter what but I was a little taken aback when I asked for two puppy lattes & was charged for them?Not that im being cheap about it but usually where im from, if the dogs are with me, they just give them free as a treat (same way pet smart & pet supplies plus have treats)This was the oddest Starbucks (or any other place of business) drive thru Ive ever been through.

Ta
Review №37

The workers are always very friendly, my coffee is always perfect, and using the app I get amazing rewards!

Lo
Review №38

Fast and friendly service!

Br
Review №39

Hella overpriced coffee but you get what you pay for. Its fast, efficient, and they have a function online order that hits the timing mark. Also, the barista team takes absolutely zero BS.

LI
Review №40

To crowded.Line wrapped around the building. I left

Li
Review №41

The drive up is long but,worth the wait. The staff were very friendly and helpful!

Ja
Review №42

Very smooth running drive thru

Me
Review №43

I really love your salted Carmel mocha frappuccino it is amazing hope you keep it even my fiancee loves it and I love your breakfast wraps the egg and sausage and cheese it is delicious hope you keep that as well thanks for who ever made it for us today it is so good 🙂👍

Vo
Review №44

EXTREMELY busy almost everyday, workers do their best

Ch
Review №45

Not sure if the staff is too hip to work fast, or there isn’t enough staff. Horrible to wait over 30min for a coffee. Absurd the coffee isn’t even that good.

em
Review №46

This is the worst starbucks i have ever been to. they are ALWAYS slow, regardless of how many people are in there. 30 minute wait times when the app says 10 minutes. they always mess things up even when they aren’t busy.

mi
Review №47

Friendly staff.clean bathrooms. A good stopping point driving through.

Sa
Review №48

Great staff and excellent coffee!

Ca
Review №49

I seriously do not know why I keep giving this Starbucks a chance. I order my drink with almond milk due to lactose intolerance, apparently that is too difficult. I made the mistake of ordering a breakfast wrap once. Not sure what I got, but it wasn’t what I ordered. I give them a chance about once a month and I’m usually disappointed. Last month they spilled coffee down the side of our vehicle and didn’t even apologize.Easily 70% chance of getting an inaccurate order.

Ta
Review №50

Honestly the wait times here are just out of control you can be in that line for an hour it’s not worth it

Me
Review №51

Great people and very friendly.

Sa
Review №52

I enjoy this Starbucks and I am always happy with my drink. One specific barista Josh is always happy to help and is very knowledgeable of how to make drinks. I’m always satisfied with my drinks when he makes it. 2 thumbs up.

Je
Review №53

Starbucks is my lifeline! Im a college student, and sometimes I need that extra pick-me-up. Starbucks is my go-to place for this. Their coffee helps me keep going when Im studying and hit a mid-afternoon slump.The store has a warm, inviting vibe to it, and it feels like youre sitting in a lodges den instead of a coffee shop.

Br
Review №54

I gave it a 5 stars because I know the people who work there and they are doing the best they can. I worked for Starbucks for 10 years and the worst thing that ever happened to this store is the drive through. It totally took away the staffs ability to truly connect with the customer. At one point that was a core value of the company but in the past 3 years that has decreased in every store I have been in many partners do not even want to make eye contact or say hello. As a former partner and a person who has been a Starbucks fan since 1993 it makes me sad to see where it is now

Ka
Review №55

Everyone is very nice and drinks go out quick. Super busy, though.

Da
Review №56

They are pretty fast in the drive through. Thanks! Need a pic of Starbucks next time. But enjoy the flowers for now. Lol

Me
Review №57

Theyll take your order inside, but the drive thru is in full business!

Ma
Review №58

This was a very good first experience

Ro
Review №59

I always have a great experience at this Starbucks. 👏🏻😊

Ac
Review №60

Gotta sweet tooth? I usually get one when my daughter gets the latest sweet n creamy cold drinks. Wow!

An
Review №61

Excellent service. Can be busy during high traffic times, but drinks and food are still finished rather quickly! The parking lot outside of the store can be a little bit of a hassle though. If you need to park and go inside, be prepared!

Ju
Review №62

Always friendly services. Items are consistent. I dont love their coffee as it all tastes a bit off to me but I love the refresher drinks and mini egg bites. Maybe even enough to drive a bit out of my way for it.

De
Review №63

Love the creamy caramel cold brew 👍

Sh
Review №64

Good coffee drinks. Avoid Thursdays 2pm to 7pm. Happy hour time. Took 25 mins to get 2 coffees from order to pickup.

He
Review №65

Great coffee but every time I come here the drive thru takes FOREVER. This is no matter what time of day. Be prepared to sit in the drive thru for 15 minutes or more.

Jo
Review №66

Just bought a gift card. Did not buy anything else. I only drink black coffee and theirs is too strong for me.

Ca
Review №67

Clean, toilets open, service ok...not really friendly. Drinks tasty!

Ka
Review №68

Had a nice warmed cookie, their humongous and amazing!

Ra
Review №69

Great fast service even as busy as it was

Me
Review №70

I love Starbucks. I wish the place was bigger because they are always busy. The staff needs to be a little more friendly. They are straight forward and never smile. It turns people away when your kinda jerky. Prices are pretty high too.

Ry
Review №71

Some say its not worth the price. It is expensive, but oh so delicious

El
Review №72

Every time I come to this Starbucks, everyone is always so kind. Honestly makes the experience so much better.

Ch
Review №73

Not much of a selection

Ko
Review №74

Super kind and chipper drive through employee today! Just what you need before you get fully caffeinated for the day!

Ja
Review №75

I dont drink the coffee but I do like their desserts!

Ro
Review №76

This is a really good Starbucks. They always get the order right n make a great drink! Bathrooms are clean n store is well stocked.

S.
Review №77

Good but...S L O W as heck!!

Sa
Review №78

Fast service, friendly staff. The baristas are so darn quick. Anything I stop, the line is very long. The staff makes quick work of it. I always stop at this location when I travel by to get my fix.

Kr
Review №79

High traffic, always busy. Staff are great but the wait times during weekday mornings can be frustrating to the point where I dont want to stop. Williamsport needs a 2nd Starbucks location.

Ke
Review №80

They have good coffee and they have good food there at reasonable prices

Ka
Review №81

Sometimes you just want to treat yourself more than Dunkin can provide, and while the prices are a little higher, it is so worth it! Cant find my toffee nut latte anywhere else!

Gi
Review №82

A busy place, not a quick stop. Wouldve liked a full cup as 1/3 of the drink was missing but it was delicious. Trash was full so people lined their cups on the window seal....

Ma
Review №83

Very nice store with lots of space inside for seating. Although they were short staffed on Friday morning of 7/20. They still gave great service.

Co
Review №84

This is definitely your typical Starbucks experience. The staff is nice and the coffee tastes great. The drive thru can be a little tricky to navigate but that shouldnt ruin your overall experience. The only downside I can see is the coffee can be a bit expensive.

Br
Review №85

Absolutely love this place great service very clean ordered a strawberry vanilla frappuccino double blend was made perfectly will definitely be going back

Cl
Review №86

Always order ahead from my hometown Starbucks and never had to worry about the location on my app before. Ive marked my hometown one as my favorite and every day I order on the app, before work, and pick it up. Wouldnt you know the day I order a specialty drink with breakfast sandwich my order goes to another town. I have no breakfast drink, I have no sandwich to save for lunch, Im late for work from waiting at my hometown Starbucks, it costs me over $10, and when trying to call the out of town Starbucks to give my order away, they dont answer!

st
Review №87

I just visited Saturday with my sister and niece. After 20 minutes they both received their drinks. After not receiving mine in 25 minutes, I asked what happened. Two girls checked and said my sticker never printed to have it made. I asked for a refund and the polite girl said ok while this rude girl with glasses and piercings actually took care of it. She said here is your money and walked away. NEITHER employee apologized or offered to make it right away or even give me a free one. I mostly wanted the apology and my drink made right away but nope just ignorance.

Ho
Review №88

This is my most favorite Starbucks EVER, hands down, and Ive been to a lot! The baristas are amazing and friendly, and our food and drinks are always spot on! Keep up the great work guys!

De
Review №89

Drive through is a little slow on certain days. Other than that, drinks always come out right and are hardly ever messed up as it sometimes is from other starbucks locations.

Th
Review №90

Always a wonderful experience! The barista team is friendly and professional. They always make my morning a little brighter!

Da
Review №91

I only give it a three because i think its overpriced and isnt worth it. Actually i didnt really even care for it i would rather have DD or Mcds coffee. From what i seen the stafff seemed nice and a nice place to go sit but definitely overpriced

La
Review №92

No one is ever rude at Starbucks the baristas are always so polite and happy

Da
Review №93

Gets a little busy at times but in all fairness has a good customer service

Ma
Review №94

Great service!!! Loved it!!!

Fr
Review №95

Great beverages clean establishment and nice atmosphere

Sa
Review №96

Everytime my husband and I have ordered from this particular Starbucks, our drinks have been extremely sweet. He even asked for light sugar and I asked for half the amount of cinnamon syrup this time... Still crazy sweet.

No
Review №97

Good service, but drinks could be better.

Tr
Review №98

Amazing

Ja
Review №99

Awesome coffee!! Friendly service.

Be
Review №100

Love it

Information
59 Photos
100 Comments
4.3 Rating
  • Address:154 Academy St, Williamsport, PA 17701, United States
  • Site:https://starbucks.com/store-locator/store/10101/
  • Phone:+1 570-327-3045
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–10PM
  • Tuesday:5:30AM–10PM
  • Wednesday:5:30AM–10PM
  • Thursday:5:30AM–10PM
  • Friday:5:30AM–10PM
  • Saturday:5:30AM–10PM
  • Sunday:5:30AM–10PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Dine-in:Yes
  • Takeout:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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