Absolutely awful. They told me at 9:50 they were en route to where I was. 45 minutes later, no one is here and no update. I called and they said another 30-40 minutes. 90 minutes later, still not here. I called a second time and they tell me “another hour.” Waste of complete time, don’t bother with them.

Sold car in December 2020, didn’t give me my tags because “their company sends them off to dmv”. Seen Riding MARCH 2021on 896 and old Baltimore pike and seen sold vehicle riding around with my plates smoke and blasting music.. reported to dmv and had flagged because they never took title of transfer and got registered plate to DMV, don’t get pulled over bihhhhh. This place and its supervisor Is the definition of GHETTO, UNPROFESSIONAL bunch of people I’ve ever done business with. Thinking because I’ma person of color that bad business is acceptable

I wasnt too happy that my car had to be towed but I was happy that they helped me find a way to avoid being billed for collections and title issues when I couldnt reclaim the car.

Extremely slow service. Will never give you accurate eta on tow truck arrival. Had me waiting over 6 hours for the tow truck to arrive when they told me itll be there in an hour.

Tow company told me to be at my car at 2 pm no one showed up everyone said I’ll call you back and never called back the girl Nicole who answered the phone both last night and this morning laughed at me amd was very rude and unprofessional they shouldn’t be have people who talk to customers that say I highly don’t recommend unless you wanna be put on speaker phone and laughed at like they did me

HORRIBLE customer service. They scheduled a pick up day and time with me then never showed up. When I called the next day it took me all morning to get a hold of someone. I was then told they would call me back and let me know the status. 3 hours later still no call. I called again and was told they could not get a hold of their tow driver. Once again was told I would get a call back and didnt. My last phone call ended by me being hung up on.If youre trying to get rid of your car and are in need of reliable money, I would recommend going elsewhere. Very unprofessional, unsympathetic and ride!

Love this place very personal took care of my needs with care... great for women, no exscess or necessary items were added, illl beback...

Went there to buy a used car radio. Marty went the extra mile in helping me pick out a good fit for my car. Great experience, got just what I needed.

I brought a car in March and I still dont have a title

Avoid this company like the plague, took over 2.5 hours for their tow truck to show up

Great customer service!! Very helpful and nice! Can’t say enough.

Very professional and honest. Great customer service 👍

Shot story: I made an appointment and it was not honored and I was literally walked away from and left standing in the office with no remedy or accommodation for their mistake.Long Story: I purchased 4 new tires from Sports Tire. I was referred to ASAP for the installment because Sports tire was booked. I was told ASAP they were a husband and wife team and really nice. I physically walked into ASAP at 10:30 a.m. and made an appointment for 3pm to get new tires installed. Sports tire said they would deliver the tires to ASAP.The tires were delivered as promised. I arrived only to find out that the wife sent back the tires upon arrival. The person who made my appointment (the daughter) did not relay the schedule to the wife or her father (the owner).The father (the owner) came in with all this bravado talking about HE is the owner and he is tired of Sports Tire just sending people over here because they don’t want to service them. He went on a rant about they always disrespect him. I was there for tires but at this point I felt like I needed to put on some brakes because he was being way too emotional for this business transaction. The wife was very professional, kind, honest and apologetic. Finally, he mentioned that oh... the person I made the appointment with is JUST his daughter.Just his daughter? She was sitting at the front desk fronting like she was the receptionist quoting me prices and letting me know that she would call when the tires arrived. In never received that courtesy call either.One, Sports tire referred ASAP. They did not just send me over there. I usually get my tire work done at Sports tire because most places don’t service my size. Sports tire told me to make an appointment with ASAP. Two, I made an appointment and it was not honored and I was sent away with 4 new tires packed into my car.My experience with ASAP was painful. This is why “Black” businesses don’t thrive. We make too many excuses and it keeps us from longevity and being any complletition on the global market. The daughter ( her customer service had a lot to be desired ) could have easily said we are too booked but she did not and as a representative of her family’s company a legacy owner was irresponsible with her family’s business. Her father the owner defended the irresponsibility and turned down business and future business.I left my own business to make this 3 pm appointment and the service was not professional. I was not even offered a remedy for the mistake. The husband stormed out (only for me to see him joy riding on Governor Printz 1/2 hour later with the music turned to THE highest octave, lol AND he left his business with JUST my dauhter at the front.In closing, when you do good you do good for yourself. When you do bad you do bad for yourself. Today, ASAP did bad business. Most Higj willing that ian not the norm.

Im still waiting on a title for a vehicle purchased in September. Buyers beware!!!

Very persistent and pleasant

Great service very professional

Not to attentive