I have used Derhams for all my auto needs for my wife’s car, my children’s cars, and my own. They have had my trust since i first took my car to them. I was quoted by one of their competitors that I needed all for rotors and brake pads changed and quoted a price over $1600. I went to Derhams, they told me that I only needed the back brakes done at that time (my front brakes lasted for almost 2 more years)and gave me a very fair price. A company and people that are honest and as good as their word are in short supply these days. I won’t trust anyone but the great staff their for all my auto needs.
Had my car engine light investigated at 2 previous places. Derhams was the 3rd car shop. They were able to find a problem and get it fixed. My car is running great now!
These guys are the BEST! I’ve been using them for the last 2 -3 years for all of my cars. Hard to find an HONEST shop these days. They do excellent work all the time! I wouldn’t use anyone else.
Tried to take my car to another place last week and ended up waiting 1 hour and 15 mins and still didnt get my car aligned. The folks at Derhams got me in and out in less than 30 mins and my car drives great now. Everyone was very nice and professional.
Very good service. They answered all of my questions and explained what was going on with my car in terms that I could understand. I will definitely go there again.
Easy to make appointment. On time and very friendly staff. Suggested other services needed but not pushy. Will be back!
Stopped by for a quick nail in tire repair and they squeezed me in immediately. Very helpful and friendly staff. I plan on using the for my next service as well.
I took my truck here after Ford told me that I would have to replace my tires due to a couple punctures. I took it to Derhams and they informed me that they could patch it no problem. Goodbye air stations! I also had a state inspection. Excellent service and excellent communication - I will be going back here for any other car needs.
Great prices fast work. I was recommended by a friend and I would do the same
Made a same day apt that morning was in and out in an hour. Great guys great service thanks!
I love taking my vehicle to Derhams. They do quality work, and I feel like I can trust them. Ive never felt like theyve tried to sell me more than I need or pretend something is wrong with my car that is not. I have three kids, we are in the car all the time. It needs to be in the best condition possible to keep my family safe, and I trust Derhams with that. Additionally, dealing with Joel is just the best, hes an awesome guy!
Amazing shop all around! I am new to the area and have had a hard time finding a good quality, honest place to bring my car to. But they were great to work with and I will definitely come again. I will recommend Derham’s to everyone I know! Playing with the dogs while you wait, tops it all!
I’m so glad I found Derhams Alignment & Auto Repair! When it comes to getting my car worked on, I never have a good experience. I always feel like I’m being taken advantage of. Not with these guys! After researching and reading reviews for a few days, I decided on Derham’s and let me tell you, these guys came through! They replaced my Jeep’s brake pads and rotors, along with a brake flush and serpentine belt replacement. I was very impressed with the customer service, honesty, and ability to get the work done in a time manner. Joel was awesome throughout the entire process! He kept me updated, answered all of my questions/concerns and explained everything in detail. Their prices beat anyone’s in town. I’ve found my go-to place for any and all automotive work! 5-stars easily! Thanks guys!
Very professional, quick and courteous! Will definition use them again!
The people there were so helpful and worked on my car in a fast and professional manner. Joel took great care of me and made sure it was affordable!
Exceptional service every time Ive been in; prices are quite moderate as well.
Joel and the folks at Derhams are my go-to place for my two Jeeps in Wilmington. I have always had a great experience at a very reasonable price. They are honest and tell me what services I do and dont need. There have been a couple of times where I have brought my Jeep in for suspected issues and after diagnosing, they explain why those issues are normal and not actual issues and didnt charge me for the diagnostics. Cannot say enough about them. They have WiFi so you can get work done while waiting and even have 2 dogs in the waiting area that you can play with and are very sweet.
Durham’s Garage is the ONLY place I trust with all of my different types of vehicles. From an classic Chevy auto to our daily drive-Kia. Our Ford truck was pre owned pre certified off the lot and within months had an ongoing problem that the local Ford certified place (took there since under warranty) could not diagnose or repair. After much time, frustration, and money wasted we had Joel and his crew give her a look. After months of problems with the truck, Ford dealership, and local Ford repair shop Durham’s Garage repaired her FAST, and INEXPENSIVE! The professional service, knowledgeable and friendly service at Durham’s Garage is the ONLY place I will go. 5 stars is an understatement!
On time with my appointment. Friendly staff, with dogs to play with in the waiting area. Just went for my state inspection. In and out. Will be back!
My husband and I love and trust this place. Great employees and ownership! Happy to have found this gem :-)
They were efficient and very friendly. Their prices are very reasonable.
Just got an alignment and the induction system clean up service. I always get my alignments here but first time getting the other service but I can honestly say it was worth the money, my car drives so much better now. No hesitation at all!
As long as Ive lived in the area, Ive taken all my vehicles to Derhams. They are friendly, honest and will take time to answer any questions you have. Whether you need a quick oil change, new brakes, an alignment or maybe some very poignant life advice while you wait, Joels got your back - go to Derhams!And ladies, if you find a mechanic shop daunting because you dont know much about your car, you can trust these guys to be completely honest and charge fair prices. Highly recommend!
Charged me 1 hour for 0.5 hour work. Try to keep me wait 1 hour to justify the charge.
Ive been taking my car to them for ten years now. Good guys. Good service. Good work, always. The best part is the dog.
These guys are great - not only will they work on my 50 year old truck (most shops wont work on anything over 20 years), but they do quality work at reasonable rates. Last year they rebuilt everything in the brake system except the rear axle. This last visit, I thought I was having problems with the rear brakes locking up, but they (correctly) diagnosed it as a transmission problem, and refused to replace the brakes because they were in too good shape.
These guys are fantastic. What I like best is they are honest. Had some issues with a vehicle and they were honest. Hard to find these days.
Quick, efficient and fair costs. Never let down by Derham’s. Nice job. Thanks
Been using Derham’s for years. They are the best in town. Had them repair some a/c issues to multiple engine issues, even exhaust. Nobody better to troubleshoot suspension and alignment issues. Always been professional in everything they have done for me. Will keep using them whenever needed.
I am grateful for the auto service provided by Derhams. Mark and Joel, as well as the rest of their staff, are always polite and respectful and know their stuff about my car. They always respond quickly when I call with any concern. I trust that they give me the best price they can. Their expertise and follow up work are always 5 star rating. I recommend them for regular maintenance service, as well as repair.
This is my new spot! So friendly, great price and when I had an issue with my car about ten minutes before they closed the owner drove to my house and fixed it! Highly recommend!!!
Great service highly recommend.
This is the only place to go for a wheel alignment, IMO! They actually do the work and make the adjustments, unlike many others that just leave it if its close and hit print.
Super nice staff and pretty reasonable prices, I got my truck aligned for a nice price but im sure that price jumps around depending on your vehicle
Wonderful service. They take the time to listen and only give the service thats needed. Thanks!
We have been using Derhams for a few years now on all company and personal vehicles. Always great customer service!
I would highly recommend Derhams Alignment to anyone in need of car service & repair! They are honest, reliable, & give the best service hands down! Derhams Alignment is the best in town!
Out of 20 places I called these people were the nicest and had competitive prices.
Great service overall from Joel (and whoever did the work on my car). I called in the morning and he was able to fit me in later that afternoon. He explained the repair a bit to me to clear up some confusion on my end, and was overall really friendly. Added bonus, they have a sweet shop dog!
This is by far one the best shops in town!!!! Reasonably priced & quick turnaround time.
I feel like I can trust this place, I have been coming for years.
Good guys, honest advice, fair prices.. what more do you want?!
Very awesome, fair price, I felt like all my questions were answered. Super friendly, we will definitely be back.
I brought my vehicle in because of some steering issues thinking an alignment would solve the problem, the technician called me back after road testing the vehicle and said I have an unrelated problem and that an alignment wouldnt fix the issue and refused to charge me for the diagnosis. The dealership will charge $100+ JUST to look at it! This is good business and I will recommend people come here. I will be surely bringing my vehicle back and sending more people their way!
Great shop with honest hardworking people. If you used this place for your car needs you can be sure you will never be ripped off or overcharged. You will not be told you need things you dont need. You will not leave only to find out the job was not done correctly. I have been a customer for almost three years and have nothing but good things to say.
Derhams Alignment was recommended to me by a friend of a friend to assist my daughter, and after her experience I cant say enough positive things about this business. My daughter was in a bind and needed work done quickly on her vehicle before heading out of town, and they bent over backwards to help her. They stood behind their repair and treated her with utmost respect and with impeccable customer service. There was a rare problem with one of the parts involved, and they immediately made it right without question. This business operates with honesty and integrity, and I highly recommend them.
I only go here, very honest and they do the best work.
Was visiting from out of town, got here and realized I hadnt replaced my brake pads like I intended to before we left. First time I went to drive locally they didnt sound happy. Derhams was able to look at it the next day. Found I needed rotors as well. Quick service and fair prices.
Mark and his crew are the best in Wilmington! They always help me out with any issues, and always have given me a fair price. The customer service goes above and beyond there, and I just can’t say enough About this place. I will never go anywhere else for my car!
Well where do i start! went to Derhams when other shops failed to meet my needs, and that was the best decision i have ever made for my vehicle. They worked me in when the were booked wait time was very acceptable and they fixed what others failed to fix. I am very satisfied my vehicle has never ridden as good as it does right now. Fast friendly and very reasonable prices by todays standards. I highly Recommend this repair shop for all your alignment and brake needs.
Terrific company! Knowledgeable and Professional. Best place in town for brakes, alignment and mechanical repairs. I wouldn’t go anywhere else.
Great guys and great alignment. Set an appointment time and they were ready for me when I got there.
I have found Derhams to be honest and reasonably priced. The quality of their work has always been very good. I have been a customer for about 4 years.
Excellent experience as always. Joel and crew handle things efficiently and reasonably. In fact I think the owner worked on my car due to there being short staffed. Great place to fi.
Mark is very knowledgeable and has always taken great care of my vehicle. It is difficult to find mechanics who will work on Mercedes Benz and do a good job, but Mark has always done excellent work on my vehicle and his recommendations on tires have saved me a ton of money. My vehicle is a C230 Sport and eats through tires every 12,000 miles but Marks recommendations along with a correction in my alignment have helped my vehicle drive smoother and not wear so hard on the tires...He also was able to do my state inspection and oil changes...so he does more than just tires and alignment which is nice!
There are so many shops out there that take advantage of our ignorance when it comes to our vehicles. When I pull out of the driveway of Derhams I always feel confident that my car was well serviced and that real professionals did the job right. I appreciate how they inform you of their additional services and not force them on you with high pressure sales tactics. I really appreciate how they treated my wife with respect. So many shops try to pull a fast one on women when it comes to car maintenance. She is the daughter of an auto mechanic and she commented on how she felt very comfortable at Derhams, they explained what they wanted to do and why, always with respect. That means a lot to me. I also love the fact that they have a four legged employee that greets every customer with a kind face and wagging tail. Derhams has become my first call on any auto repair for my vehicles. Derhams is an asset to our community. Keep up the great work!
Professional work and excellent service has been my experience.
Being from out of town and not knowing the area I was recommended to these guys. I just needed the front tires balanced as Walmart (fiancés choice 🙄) did a horrible job the first time around.Honest, extremely fast, and professional. Also very reasonable prices.
Came here 4 times.The first 3 visits were good!The last one.... not so much. Was told I need a new alternator and tensioner assembly. Quoted 1150 or 1200. New alternator for 1350. I get that a business needs to make money so that wasn’t the problem.The problem was that I didn’t believe the front desk associate when he told me the alternator caused the tensioner to wear down. I went to a family member of mine and he said “ those guys were looking to take advantage of you”. Now why would a man with over 32 years of being a certified mechanic and owning his own shop say this if it wasn’t true? The job was just a tensioner and I was out the door for 150 (since it’s family, usually 250 I would guess).Guess what? The belt slip’s 100% gone and the alternator is testing perfectly when we hooked up to it.So, the shop does good work, but will try shady business practices to get more money out of people.End of story: I’m looking for a new mechanic in Wilmington.I look forward to your comment, Mr. Durahm.
These people were very nice when I spoke with them about my brakes possibly needing done. Will definitely come here when I decide to get all four of them done.
Great crew and very helpful. Nice puppy in the office!!
I love this place. They are very honest and always manage to fit me in on short notice. If they cant fix it they send you to someone who can. I never get my car inspection anywhere else.
First time there....very profession staff and service. Observed their interactions with customer ahead of me and they where extermely polite and thorough....
Ive spent over $1000 there and have been very pleased with the work done and the service recieved. Im not a shill. This a real review. I dont do many reviews but Derhams deserves the reccommendation.While my experience at Derhams couldnt have been much better all around, I dont give five stars unless something is shockingly good.
I have since moved from Wilmington, but I used Mark for several years. He runs a clean, organized and honest shop. Their work is thorough and neat. Its hard to find a good car shop now days, but I was lucky Mark was there to fill the void.
Derhams shop is clean and organized. Techs are polite and professional. Work is priced fairly and the customer service is hard to beat. 5 stars in my book!
Mark did a killer job aligning my Mercedes and my Jeep. Truly the best alignment man Ive come across. Highly recommended. Hes also handled all my tires and brakes for years and his prices and scheduling has always been great.
New to the area and was referred to them by 2 different companies. Joel was great in explaining everything in laymans terms, provided excellent customer service, quick repairs and were well priced. Definitely recommend!!!
Stopped in today solely on the reviews. I am from out of town and definitely wanted someone I could trust while on the road. Joel was able to fit me into the schedule and the whole crew there really seemed to mesh together well. The curb I hit didnt cause the major damage I had feared, and they were honest about it. Fixed me up & got me back on the road. Best part was the hostess, Sky ... a beautiful 2 year old pup who curled up right next to my chair and made me feel welcome while I waited! If you live here, or are going to school here, or passing thru like me - these are the guys to see.
Josh diagnosed an issue that 2 shops couldn’t. Professional, fast, and overall great service.
Great experience! Was highly recommended so I gave it a try today. Friendly and professional service. Will be back next week with another car.
I was traveling through Wilmington when I thought my car began sounding rough. I chose Derham based on its excellent reviews & they completely upheld their reputation.I was given an almost immediate appointment & then informed that not only was my car safe to drive, but also an “urgent” $2k repair recommended by my local shop in DC was unnecessary. They provided me photos & explained the actual condition of the parts concerned, then sent me on my way at no cost.It’s an exceptional experience interacting with an auto shop with integrity. They easily could have exploited the situation. Even though they are out of my area, they’ve effectively expanded their service area & I will consider returning when repairs are necessary to repay the favor & patron a great business. Wilmington is very lucky to have this place on hand!
By far the most professional auto service in Wilmington. I was treated like a close friend with an advantage even though it was the first time I had ever been to the shop. I never write reviews, even when the service was notably horrid (MEINEKE, 3085 Market!) But the staff at Derhams Alignment & Brake Center are genuine honest automotive mechanics. They run the tightest ship in this Port City!
Ive never had any issues with his work. Its fast, high quality, and professional. Ive brought him lowered cars, and big off road trucks for alignment. And never had issues, if i ever have a question about anything after its done, they have always looked at and taken care of. Two thumbs up.
You will not find a more honest and reputable mechanic in Wilmington. Ive done my own mechanic work for many years and found that the folds at Derhams will do the best job in town, hands down.Kelly Vaughn
I’ve used Derham’s auto twice & have been very satisfied with both experiences. The high ratings that they have achieved drew me to the garage & the professionalism will keep me coming back.
Great crew and very helpful.
Its nice to find a place that doesnt try to get each and every penny out of you. They do what you ask. I used to get hammered all the time about my car needing this and that (in addition to what I originally brought the car in for) or I would crash and DIE. At Derhams they dont try to screw me over. So thanks yall!
I looked all around and through multiple reviews to get an oil change in Wilmington on my 2016 chevy Cruze, I was quoted around 36 dollars for an oil change on the phone then was charged 67 dollars for a 5 quart oil change. I sure would of loved to have known the price before I was asked to pay over double the amount I was quoted. I am a college student with not a lot of money and I was so excited to try this shop with all of its outstanding reviews but was highly disappointed that these reviews did not reflect the service I was given at all. When I drove back home I noticed my car was smoking and I lifted up my hood to look over everything they had done noticing the reservoir cap had hardly been put back on and my coolant and water was everywhere under the hood and completely gone, could of caused my car to overheat but luckily had not yet.I thought an oil change was suppose to be easy, quick and affordable. Not done properly at all, enough said I will not be returning to Derhams, HIGHLY UNSATISFIED..
So glad I discovered Derhams to service our car. Always get GREAT service from super friendly staff. I have also encourage friends and neighbors to take their car(s) to Derhams.
Had a stuck door on my vehicle. Dealership wanted 117 dollars just to diagnose the problem. Repair was done well by Derhams at a reasonable price. Excellent service!
I just picked up my car from this place. Great service, nice people and this is my favorite place now. Quality!!!
Friendly staff & quality work!!The best auto-shop experience I have ever had! I would highly recommend Derhams to anyone with auto needs!
Super friendly, honest and helpful!
My better half prefers their service.
Mark and Joel are great! Just started servicing my car here and they have exceeded my expectations thus far! Highly suggest!
I have found Derhams to be one of the very, very best places to take my Toyota Tundra for repairs and normal maintenance. I have been so pleased with the work that has been done to my truck, I cannot imagine going anywhere else for my service. They may be a wee bit more expensive than I have been used to in the past, but every dollar spent at Derhams has been a confident investment in the longevity of my truck - I Would never go anywhere else for my Toyota maintenance and repairs. Every visit has resulted in a totally new improvement in my trucks performance and driving pleasure. Derhams is a MUST use organization...and the people that work at Derhams are part of the reason for my returns - totally committed to my service and so very friendly. They explain everything needed when I go in and there are never any surprises! Absolutely the Very Best in Wilmington!
Mark and his guys are great! They do a wonderful Job and have always been helpful and informative! These guys know how to do things right!
Great guys to work with and fast service. Kept me update on my service repair every step of the way. Can’t say enough great things about them!!
Loved the job they did, the schedule, and I was in and out in about an hour.
Great place. Fixed my issue that another shop messed up. Extremely fair and nice to deal with! Highly recommend!!
Honest and reasonable with every visit. This is the best shop in Wilmington by far.
I trust Derhams with my car repairs. The owner did a repair for $50 less than another shop quoted me. All the mechanics and Joel are very nice. I would recommend them to anyone.
Awesome! I didnt have an appointment but they squeezed me in.. Very friendly not a long wait..
Great service! Friendly, quick, and reasonably priced.
Just moved to Wilmington from LA and these guys rock! I really appreciate their honesty !!
Joel is the best. Great customer service. Excellent work
Great service. Fast and friendly. Going to take my husbands truck there soon to get some work done. Want go anywhere else from now on. Thanks Derham.