Went here today to look at some books. Great selection and friendly staff. I like the way the bookstore is laid out. The only negative is that the store is a little small so all the shelves are somewhat close together but other than that it has always been a joy going here and looking around.
Huge selection of books in all quantities. The outside of your store should be made as special as your inside is wonderful. Looks like a dumpy outside and you are truly special inside.
Customer service at the coffee counter was helpful. Decent frozen blended mocha
Emma and Austin were very helpful and kind, i enjoyed chatting with them while i waited for my friends. 5/5 top notch service employees
Went to buy a few books the other day. Unfortunately I was inundated with anti-Trump books and toys. I was insulted by the anti American sentiment of the books/toys in the store. I returned all books and went to a store that doesnt hate our country and purchased them there.BTW there were NO anti-Biden or Harris materials there. So i dont want to hear that they treat both sides equally.
They were nice and helpful. I went with my family while i was visiting from out of town (nyc) and purchased a walking dead book i thought i didnt have. We got all the way back to NY only for me to realize i had that copy. About a week passed when i was finally able to mail it to my sister in law. She took it to them all the way from swans ferry and they still exchanged it for me. Even mailed my correct copy directly to me. Now that was above and beyond customer service. I will be sure to visit them again in the spring when we come back.
Love browsing in a brick and mortar book store! Bargain books, magazines, best sellers and more! Great place for gifts and maybe a little extra.
Customer Service was over the TOP, BOTH on the floor and at the register! My only problem was with the manner in which the Bible Section lacked decipherable organization, which not only challenge the Customer but the Customer Service personnel: ESPECIALLY WHEN THEY BOTH KNOW SPECIFICALLY IS THE SUBJECT OF THE SEARCH! I wanted options of The Amplified Bible, and found JUST two copies of ONLY ONE! In a city where Religious Bookstores have seemed to fade away, thats honestly a disappointing fact. I do, however appreciate the willingness of the Staff to assist in my search 💖☺️!
Literally everything that you could possibly want or need in a book store. Theyve got it all! And I carved out childrens book area that my five year old loves. There are many times that I have found new books or magazines here before they hit the shelves in other stores. Very friendly and helpful staff. The only gripe I would have is that they push the BAM memberships very adamantly. It is good to have if youre planning on shopping there several times a year. But if youre only going a few times, you dont need it. A very clean and organized business and personally preferred over Barnes and Noble.
Loved it! Its very pricey but it will be worth it in the long run
Great place to find gifts for everyone. Obviously a good book selection, but a lot of cool novelty items and merchandise from tv shows and movies.
This is a nice smaller store. It has alot of stuff in. And they keep their inventory turned over well.
Excellent selection and friendly staff. Good chai at the coffee shop too. I will only go here for my books.
Very friendly and knowledgeable staff. Cheap books, convenient location.
Very rude staff..One of my books I ordered never came & when I ask to refund it they ask me not to come back to the store..I would not recommend them.
It always has what Im looking for love it nice staff
Found just what I needed. Staff was helpful. Books were easy to find. The covers make the books come to life, all in one store.
I could stay here all day.I love history.so much information in one place.and great coffee.What could be better?
This place is fascinating! So much to look at! Books,cards, games, magazines, my and more. We will be back soon!!
Great selection and great staff
Very helpful to find the books I was looking or to order. Still dont understand why they dont have more Battle of the Books.
Good book selection, prices are comparable with competitors, finding human help may be difficult
Best games, playing cards, and strange book related gift items 📚 🃏 🎲!
Wonderful choices..reasonable prices!!
Great store. Nice staff and love to hang out there.
Was easy to find the materials I was looking for at a pretty decent price for bookstore
Easy place to shop. I always find something.
Awesome! I love that they carry so much Harry Potter stuff!!
Great selection, and cafe staff stepped up to check people out to ou move people through quicker.
They had none of the books I went looking for. I use to buy from them all the time but now it seems like it more collectable than books. Ill stick with amazon
Wonderful selection, but the bathrooms are a bit dirty. Not as big as Barnes & Noble, but more fandom items, collectibles and cool little items you may not find at Barnes. Definitely worth checking out if you live in town.
They have a great selection of Bibles.
Clean. Plenty of books. Great gifts.
The books are always so beat up!!! That is such a pet peeve of mine. I’ve placed several orders for pick up and the books always have tattered covers and little rips on the spine. You hand pick these books for an order but don’t notice or care about the condition?If I’m paying for new books instead of buying used on eBay, then they should be in new condition. Especially when you are charging more than online retailers.Half of the time you can’t fulfill orders placed online anyway. One must ask themselves why not just order from Amazon? Why are you not updating your inventory regularly?Finding books in store is such a chore. Quite often the book I am looking for has been pulled from the shelf and is being displayed on a table with a thousand other books. I don’t want to have to scour the store or ask someone just to find what I want! Wait...is that how you get customers to browse?I go for the novelty of going into a physical bookstore because anyone who wants to save time and money will just order online from the big A and get their books in new condition, in 2 days.
If Im not careful, I would spend all my money here!
Always 5 stars at Books-A-Million!
Great variety of book selections amd specials too. Great graphic novel variety. The new vinyl section is pretty good too!
I little dissappointed in their lack of stock in advanced lego sets. Its not their fault, shipments not coming in front europe:(
Not so organized
No poker books! Alot more toys and collectables now,
Great select on manga and comics
Found a few good books and a massage thingy and head massage thingy. And the workers all helped me. Real fast got there at 8:45. And did fast shopping. The way I like it, fast
I went in to look for these really tiny reading glasses and they didnt have that many so Stephen took one of them scanned it to see if theres any in stock when theyre coming in he said he would call around to other stores he called me back and theyre going to send it to him so he can call me back so I can go back in the store excellent excellent customer service
The man that helped us choose books was so informative and helpful. This location is awesome. We will definitely revisit often
Everything is expensive. The discount card automatically renews and cancelling is like a scam.
Bought a book here and it look like I will be reading it for a while because its a thick book and I like thick books
Found just what I was looking for. Great service and staff!
I like to go to book stores as much as I love going to stationary stores/office supply stores. It inspires my creativity side and imagination. Books-A-Million does just that.I recently visited this location because I was not too happy about how Game of Thrones on HBO; especially now with season eight endings. I went to pick up the fifth book of Game of Thrones: A Dance with Dragons. Along with that I found a nice bookmark that was on clearance. This book mark is a metal clip that has the first initial of my first name and it clips on to the page; to bookmark it and save your last reading location.As with all other bookstores this one is quiet and peaceful with lots of cool nick-knacks, candy etc. Just a place to enjoy some quiet time and explore your own mind and thoughts. If you are having trouble with that I recommend this place to you plus they have CBD products at the register to kick ya in the right direction. I havent tried any of it but that is another whole world for me explore.Get a book, a magazine, toy, candy or just pop in to expand your mind and soul or to just be curious, either way the helpful and pleasant staff will help you graciously.
Helpful staff and a huge selection of reading material for the whole family.
I love it here, very peaceful and easy to navigate.
Lots of book choices plus games and gifts. We visit weekly to buy educational rewards for the kids
The staff here was very friendly and helpful.
Was my first time to visit the store, was clean, workers were friendly, and is definitely go back
I really like BAM. I went in to find a pretty obscure book and got help immediately. They didnt have it in stock, but they ordered it and it will be sent to the house...free! Great stuff.
One of my favorite book stores in town! The staff is always really helpful. Most of.the time you can even find a good tabletop game while browsing too! They have benches in the back by the magazines, and a cute little coffee shop inside as well.
Today was my last day working at this great store. Everyone who works there has an amazing personality and is amazing at their job. They will find you any book you are looking for and will let you know if they dont sale it or when they will. I highly recommend shopping here.
This is where I read my manga and relax
Great store. Well maintained.
Its great that they have other things besides books. A lot of cool things that would be perfect as gifts! The store definitely needs an upgrade though
Solid bookstore with a variety of books and novelty things. They are consistent and a fun diversion for a few with the family. It is somehow always a little cluttered and messy when I come in, which gives it a feel of being cheaper than it is, but its still quite nice.
Great store. Staff goes out of their way to help each and every time. If they dont have what youre looking for they will order it and send to your home.Great teachers discount too.
Honestly this place was amazing!! They had so many books. But what I liked most was the fact they had so many other things like toys, posters, and fan stuff of books and movies. I would love to go again.
Location is old and in need of a remodel. Cafe is good. Book selection is excellent. Staff is great for the most part. An interior remodel would make this a 5 star bookstore.
I always enjoy shopping there it is at a convenient location. But you have to pay for orders up front where there competitor does not so they do loose some business for that reason.
Somehow I randomly get issues with coupons occasionally and one time I had an issue where someone or an employee misplaced a sticker on another book that wasnt on sale. Working in retail I know people swap stickers to get cheaper prices. And while this was super awkward and I felt like I was under suspicion of this they did change the price for me and Ive always been helped with coupon issues. Im always greeted at the door and am helped when I need it. Relaxing atmosphere. Busy sometimes others its quiet. They recently moved everything around which Im not crazy about but its just a matter of figuring where my areas are at now. One thing I love about BAM is the discounted books section. I can always find a little gem for a cheap price in addition to my Rewards savings. Which is totally worth it in my opinion. I like the location of this store and the service compared to other BAMs. Just more cozy all around.
Good clean location. They have done a great job of diversifying their inventory. So much more than books. We got our Valentines Day cards here.
Very helpful staff. Located my book and it was the last copy. Didnt push the membership as hard as some places which was refreshing a casual mention with incentives is all thats required.
Always a good time
Its a great book store with great magazine racks lots of educational games the millennial help they employ are at least comical and try to help nice to you which is better than most places less snotty then Barnes & Noble by a long shot it is my favorite book store in Wilmington
We found everything we were looking for & then some extra items. Friendly cashier & sweet too.
Books-A-Million is a great bookstore to visit when youre in the Wilmington area. They have the latest releases and they also have a good selection of bargain books. The people working in the store were very friendly and very knowledgeable. I highly recommend this store!
Always find just the right greeting cards and lots of other unusual toys and treats, besides a great selection of books. Very friendly, helpful staff.
I love BAM! Ive always had a great experience and they have good prices on collectibles, books and coffee!One of my favorite places to chill.
The store has items any modern book store would have. The building is older and pretty run down. The employees are helpful sometimes. If you need a book, they have them. If you are wanting coffee and a fun atmosphere while browsing a bookstore, probably better trying somewhere else.
I like the store and location but the selection could be better or more organized. Books of the same series were in the right area but not all together so it is easy to miss stuff you are looking for.
Good selection for children and adults. Helpful salespeople.
I love books and reading so BAM is a favorite of mine. The staff was so courteous and helpful.
Staff is very helpful and courteous.
Great employees at this location. They were super helpful. Store is clean and well laid out
Could spend hours in here searching for books. Enjoyed the time spent there but would have enjoyed more time.
Really good and diverse supply of books. Great cup of coffee!!
Great selection of fantasy novels. Went here last week to buy my niece a birthday present and I ended up speeding a lot more than I intended. That seems to happen every time I visit this location!
Nice quiet bookstore with an amazing selection of books that is kept well organised. Staff seemed mostly friendly and were happy to let me just browse around. Really enjoyed how quiet it was inside. Only complaint is that books can be found cheaper elsewhere, particularly online sometimes.
Very clean store, lots of books! Any book you want is probably here. If youre a kid at heart like myself you will love the slime they sell. Though its a little pricey for the quality.
Staff are friendly and helpful, lots of books and merchandise. I love this store.
I love this bookstore. Huuuuge Funko Pop variety and I love how they keep it nice and tidy. Very organized. Always a good sale on books up in the front and outside.
I had a great experience in Books-A-Miion. The most high found what he want me to have. Friendly staffs, very helpful.
Great selection. Better prices than competitors
Honestly I really enjoy this place. Its a wonderful atmosphere, but to be quite frank I just spent 2 hours of my morning, canceling 4 magazine subscriptions at the same time. I had to call my bank for charging me, then call one magazine help line, then finally reach the end goal of CANCELING thru a special partnership hotline since the lovely cashier straight up lied to me, saying Oh dont worry these magazines are absolutely free they will not be billing you later when in reality he was not being fully truthful how the stupid program worked and sure I understand its my fault for not asking enough questions about it so whatever.
Fun, clean store. It was easy to find the books I was looking for and the staff couldn’t have been more friendly and helpful. I’ll be back often. Thank you
Greeted immediately and found what I wanted with more to choose from than I originally thought I would have
Everyone was so helpful.There was time and quiet for you to get everything you needed.The staff was very nice to meet.
Was very helpful finding my books and even ordered one.
Love to read and collect stuff. Lot of great selections
One of my favorite stores, they have books, novelties and a little coffee shop.