We have had Acoustic Creations do two separate projects for us. They have been professional, knowledgeable and willing to expend extra effort to get things right. There are so many options available in the A/V space and it helps immensely to have folks like Acoustic Creations offer consulting as well as operational services. We have had other third parties who have observed their hardware install and commented on the neat/efficient result. They will not be your least expensive option but you will receive excellent value. We recommend them highly.

Acoustic Creations did a fantastic job of advising us about our needs and installing our sound system. They have EXCELLENT customer service and are dependable. I can’t tecommend them enough.

The best people to work with they give 5 star service you won’t be disappointed Bruce👍

Working with Accoustic Creations was a terrific experience. All personnel that worked on my project were highly professional and knowledgeable of the equipment and systems operations. They were patient and took the time to carefully explain all aspects of my system’s operation. Outstanding job! Would highly recommend.

Stephen was very professional and listened to what we wanted/needed in our media room. On the day of the install he was on time and completed the work quickly. He walked me through the setup and ensured I had a good understanding of the system. Very much appreciated and a job well done!

The entire experience was phenomenal. Stephen came by and made some recommendations based on the room and sent over a quote. The speaker recommendation was was a bit more than what I had originally been looking at but after reviewing the specs, i decided to splurge a bit and now in hindsight, I’m extremely glad I went with his recommendations as the KEFs sound amazing. The install guys were great, sought my preferences, then took the time to ensure everything was connected, & working based on my existing receiver. The finished project looks sleek and integrates seamlessly in my living room, blending in with the current ascetics. I would not hesitate to recommend AcoustiCreations to anyone in the market as they knocked it out of the park as far as I’m concerned.

Steven and Chad were great to work with. Loving our new sound system.

AcoustiCteations was hired to install a brand new sound system, security cameras and Mesh network. Chad and Chris did an excellent job. They were on time, courteous and most important the systems all worked.They did a patience introduction and explanation to our new system.I would highly recommend them.

Extremely professional staff from start to finish. They really dialed into the needs of my project and were very thorough in the estimate process. I couldn’t have been happier with what they did in our commercial space.

AMAZING! Usually when someone is in your home all day long, you are just ready for them to leave and hope everything works! Not so with Steven, Chris and Sam. We appreciated them so much bc of their treatment of our home being so careful, keeping it clean as they worked and so polite and kind. Steven’s explanations about how to work everything was so clear and understandable . We received knowledgeable, excellent, professional service. Thank you

We had a new surround sound system installed by AcoustiCreations for our new home. Stephen and Chad are top notch professionals. They are very good listeners who know how to give advice without trying to force anything. Our new system included installation of an Eero mesh system, centralized control using Control4, and the integration of a nice variety of video and listening options. Appointments were on time, work was done neatly and with great care to the surroundings. And most important everything works great. A couple weeks after installation I sent an email with some user oriented questions and received an immediate response and a followup visit. This is the 4th home in which, over the years, I have had this type of work done. This was the best of the bunch. I have no hesitation in recommending this business.

Icing on the cake! Company was recommended by Bryant Bass of Bass Builders. Could not be happier with all phases of the project from installation to Crystal clear sound coming from the in-ceiling speakers. Professional, courteous, and most importantly, a very knowledgeable staff. Highly recommend.

We could not be happier with the product and service. The process was completely painless from conception to installation. Our expectations for distributed audio and video were far exceeded. Working with Stephen and Chad has been a pleasure and they continue to go above and beyond with instant responses to any and all questions. We would highly recommend Acoustic Creations to anyone looking for a complete audio and video product!

We’ve had very positive experiences using AcousticCreations since 2017. Chad and Steve installed the AV system in our new home and customized it to our needs. They took the time to understand exactly what we wanted to create for our lifestyle and then went to work. They developed a smart plan and completed the install while keeping best value in mind.After the initial, successful install, our primary point of contact smoothly transitioned from Steve to Chad. All of our encounters with Chad are consistently superb! He helps us maintain a very nice AV system that we enjoy every day. Chad is very responsive, professional, patient and polite in working through and explaining any upgrades or needed tweaks. We know we can count on him and that he will solve any request for help in a reasonable and timely manner. He’s smart and creative about AV solutions. Moreover, he takes the time to explain how to optimize our system for our use and teaches us how to handle the occasional minor glitches, which are almost always caused by us. He continues to treat us like valuable customers years after our initial purchase. Accoustic Creations like most businesses in a high growth area, are extraordinarily busy. And we all know that for service oriented businesses, it’s the professionals that make the business successful and create its reputation. Chad’s high level of service and commitment to his clients is unwavering. His work reflects very well on Accoustic Creations and helps make it a company that we trust and with whom we want to do business. Thanks so much to Chad, Steve and the Accoustic Creations team.

Our family and our business would recommend AcoustiCreations to anyone. They are first class and help us stay connected with simple tech that works. Stephen and Chad are all about service, and they always deliver above and beyond expectations. I’m so thankful for them. Our family, friends, and clients all enjoy our experiences together even more because of the technology they installed and support. From virtual meetings, digital tools that enhance in office meetings, movie-nights or game day, to just enjoying great music. I love the AcoustiCreations Team. Thank you for all you continue to do for us.

AC have been handling all aspects of our A/V environment for many years. In addition, they have designed, installed and maintained the IT infrastructure for my business. I couldn’t be happier with their level of competence and their attentive and responsive service.

Fabulous customer service and very high quality advice and installation

Absolutely GREAT team of professionals!! Stephen and his team helped us with the entire process of installing our magnificent sound system, tv’s, wi-fi and everything associated with this system. Because of their expertise we now can enjoy music inside all over the house and even outside! In fact we’re enjoying listening right now! They even installed a Blue Ray player, CD player, cassette player and made certain that everything was in perfect working order. They have been very willing to answer any and all questions and even come back to check out the system to ensure it works perfectly. We can’t say enough good things about them and highly recommend them for all your sound needs! Friendly, professional and GREAT at what they do!!Sincerely,Gene and Ramona Hales

When we decided to build our dream home, AcoustiCreations was there from the beginning. They helped us understand the incredible possibilities of the latest technologies, but never tried to sell us a setup that was more than we needed or too complex for us to use. Ever since the initial build and installation, Stephen Ardizzola and Chad Payne have been there to support us with any issues, questions, or upgrades we wanted. Our system has been in place for five years now, and their level of support has not waivered. Always professional, courteous, and extremely competent! I highly recommend them!!

Great recommendations on equipment and install - highly recommended!

They are quick to respond to problems and follow through. Great service!

I have been a customer of Acoustic Creations for about 7 years. They installed and serviced a complex audio and visual system in my newly built house in Bolivia. I had a basic idea of what I wanted but they made several recommendations and made it an outstanding experience for myself and guests. Anytime I had questions about the system, they were responsive and solved my problem either remotely or in person. 99% of the time, the problem was my fault and they guided me to a resolution. I would recommended Steven and his team for anyone’s audio or visual needs. A #1 service !!!!!!

Absolutely the best company to install a surround system in your house! They provided detailed quotes with several options, very fair pricing and the work they did was flawless, clean and professional. I can’t recommend them highly enough, best in Wilmington!

I would give this business 10 stars if I could. They help you figure out what you really need. They are not pushy. They listen. You don’t have to learn a new tech language to talk to them. They are excellent communicators. They are extremely responsive. I highly recommend this business.

From the pre-wiring phase to final installation, the AcoustiCreations folks were top notch. I worked with Stephen, Dan, and Chad. Their recommendations for equipment and placement were right on as far as our needs and budget. I can highly recommend the AcoustiCreations team for their knowledge and professionalism.Thanks to each of you.

I dont get these guys. Used them previously with great success but the lack of response has made me move on . A total waste of my time trying to give someone repeat business. Best of LuckResponse---I have no challenges. We hired someone that responded and scheduled the work accordingly. The challenges are all yours for failure to respond in a timely manner. Sorry

Great serviceTimely professional and friendly! They explained everything and took their time with me if I didn’t understand something!!!I would highly recommend them to anyone!!

Great staff and great products. We have used Acousticreations during the past 7 years for multiple projects and have always found them to be competitive, provide great service during and after installations. They are knowledgeable and the best in Southeastern N.C. at what they do and how they do it. We recommend them again and again.Sheltonmultiple projects including

The staff at AcousticCreations has put product quality, service, and customer satisfaction at the top of their list. They have covered the service and maintenance of my Control 4 system for the last 5 years with expert and friendly service. There is none better in the Wilmington area.

One of the best companies that I have worked with . We use AccoustiCreations for our coastal offices for data drops and other network needs. They remember how our setup is for each of our offices. They are professional and there work is clean. They make sure they clean up and then some after the job is done.

From the get-go, they listened, understood my needs, and created multiple price point proposals to address my financial concerns. The result: eight separate audio zones; four video viewing zones, not to mention the incorporation of two computers; one data closet for hiding all of the gear; and one remote control. The workmanship was flawless, timely, and of dream home quality.

I began using AcoustiCreations over 5 years ago. Since their original installation of our audio and video system, we have had what I can only describe as the Best service experience. They always resolve any and all problems I have. Being a facilities manager by trade, I always deal with sub-contractors. These guys are the most professional and proficient I have seen in every category. Courteous and thourough. I would and am using them for every new high tech system which I add.

Over the years and due to multiple moves I have had dealings with several home audio companies. By far, not even close AcoustiCreations was the best company I have ever dealt with. I am not a Technic or an Audiophile, so simplicity is a key attribute that I look for. AcousitiCreations provided me with an integrated system, TV, a great remote, Sonos that even I can operate. They are always available if you have a question. I cant say enough good things about Chad and Steven.

Excellence service

A team from Acousticreations, lead by installation specialist Chad Payne, came to our home last week to mount flat panel TV’s, install a surround sound system, integrate it with a universal remote and set up WiFi throughout the house.They were on time, very respectful of our new home and had all of the technical expertise necessary to perform a professional installation. Chad did a wonderful job of explaining all of the operations to us and we are enjoying a great entertainment system. I strongly recommend Acousticreations for your entertainment project.