When we first walked in, we werent sure what to expect but Nick answered all our questions and helped us figure out the best product for us. We love the Artesian Spa we purchased from Nick at Spa Warehouse. It took about a year to arrive due to the pandemic (not his fault) but it was worth the wait. Nick is extremely knowledgeable and helpful every step of the way. We highly recommend Nick and Spa Warehouse!
We ordered our Spa during the pandemic (9/2020.) A lot of factors were out of everyones control for receiving the Spa in the originally estimated timeframe. While we received it later than anticipated, Nick did a great job guiding us with the installation process. His on-site training proved to be invaluable and it was well worth the wait. We highly recommend Spa Warehouse!
After looking into different companies & their reviews in Wilmington i called Nick. Within the hour Nick returned my call. Nick spent time educating us on the backlog of spas. During the conversation it was mentioned if we couldn’t purchase & have a spa delivered by Christmas, did he know of anyone that knew how to put together saunas.We had purchased a sauna and was seeking someone to help put it together, Nick informed us he knew of someone he thought would be able to help and if they couldnt he would before Christmas. He called back when he said he would. He followed through, he personally showed up & put the sauna together the next day.Its rare, in this town, to have someone tell you they will help & actually follow through.We will be buying a spa from Nick this year even though we probably wouldn’t get it until next November.If you’re looking for someone that’s honest & very knowledgeable with their products then give Nick a call.Thanks Nick 😊
My husband and I stopped by the office on a Friday to ask some questions, we were on the fence if we wanted a spa. We didn’t have an appointment but Nick was more than happy to answer our questions and show us the options. After meeting Nick we left the office and on our short ride down Market Street decided we needed a spa. We turned around and order our spa that day. After 7 long months of waiting, we received our spa and couldn’t be more thrilled. Nick gave us the spa care course and we were able to get our water to the ideal levels. The FROG system makes caring for our spa so easy.
Nick was with me all the way through the process of ordering, delivery and installation of my tub. Supply chains issues made it a long process and he was patient with my inquiries.
Knowledgeable concerning spa operation and maintenance. Responsive to questions and concerns
Nick is a very nice, knowledgeable and to the point guy. Looking forward to tge arrival of our hot tub!
Wonderful! Nick was very knowledgeable regarding swim spas, as well as great suggestions on what would suit us best. Great support! He drove over an hour to our home, to help us get familiar with everything. We’re loving our swim spa! And by far, best price!
Nick will give you a good price on the best brand name spa line; Artesian. Check it out! He will be there for you before, during and after the sale. A definite 5 Star experience. But make your decision early because he always has a ton of business.
Had a great experience purchasing my spa with Nick. I shopped around before finding Spa Warehouse and can say you won’t be disappointed if you decide to buy a spa here. Nick does a great job catering to your needs and is a true professional in his field. Everything from the purchase to delivery was just as promised not to mention he helps you set everything up making your purchase and experience top notch!
What a great experience!!! We met with the owner and he took the time to get to know us. He had several recommendations and helped us narrow down our choice. The spa was delivered in 2 days and it is fantastic !!! He even helped us line up an electrician. I would highly recommend spa warehouse to anyone.
Great price and incredible service. Nick always answers his phone for questions. The bestplace in wilmington to buy a Hot Tub !
Had a great experience from purchase to delivery. Nick’s price includes delivery and set up - so you snd your spa start off on the right foot.
We were so lucky we found Spa Warehouse here in Wilmington. Shopping for a hot tub is not an easy task, so many brands and options to navigate! Nick made the process smooth and easy. He simplified the options to something easy for us to understand, and we were pleased with the Artesian hot tubs quality. From the time we walked in to the showroom we felt totally at ease with no sales tactics or gimmicks thrown at us, unlike some of the local competitors. Nick followed up when our spa was delivered, and came out personally to do the orientation for it. Would highly recommend going to see nick at spa warehouse if you want a straight forward approach and a company that delivers on what they promise!
I came in and purchased an amazing Spa much cheaper than what the other stores were going to charge me. It was set up professionally and I am already seeing the benefits of the spa! Thank You Spa Warehouse!
Love our spa! Great quality and from the purchase, delivery, and follow up, it was a really good experience ! Now to ENJOY 🌴
Super knowledgeable and a great selection of hot tubs to choose from. Highly recommend scheduling a visit to Spa Warehouse if you are in the market for a new spa / hot tub. The Artesian Spas they offer a high-quality and beautifully crafted.
We have been considering a Hot tub for a few years and finally took the plunge. We purchased a Artesian South Seas 735L from Spa Wharehouse. The experience was wonderful, Nick had a no pressure low key approach, which after visiting several dealers was welcome. First off we came out of other dealers with sticker shock we had no idea tubs could cost so much and also left confused with bells and whistles, Nick just sells hot tubs and is a wealth of genuine no nonsense information, and very reasonable prices. The whole process was painless, tub was delivered and placed with in the stated time frame. Be advised you have to call Nick and set up an appointment at his Wharehouse space but it was worth the effort. I think we made the right choice and so should you!
Recently purchased a Swimspa from Spa Warehouse. Owner Nick was very hands on thru the entire process and made many helpful suggestions. Very pleased with the Swimspa as well as the customer service I received. If you are in the market for a Swimspa or Hot Tub I highly recommended Spa Warehouse.