user
Indian Motorcycle of Wilmington
101 Greenbank Rd, Wilmington, DE 19808, United States
Appearance
Indian Motorcycle of Wilmington
Comments
Ch
Review №1

The dealership is easy to access and is visually very pleasant. All of the staff that I encountered were polite and professional. Its clear that they enjoy working there which certainly says something for the management. Would definitely purchase from this dealership, just havent made up my mind on which model.

Ha
Review №2

Low in inventory like every where else. Did have a Scout Bobbed to look at and sit on and ride if needed.Great customer Service. Saleswoman greeted and answered question of another customer and myself while finishing a sale of another couple and they were happy. She also owned a newly purchased scout bobbed herself. I think I want a regular scout after further research with suspension and the ability to carry bags. Ill order or go used if I cant wait minimum 6 weeks

Ma
Review №3

Visiting the dealership was a pleasure. Everyone was pleasant, knowledgeable. There were no hard sell tactics…a relaxed interaction. The dealership has a family feel vs an impersonal factory. I’m excited about making Indian motorcycles a part of my life, and I know this dealership will be there every step of the way. Christopher Fortin.

jl
Review №4

What a great all round experience. Went in to look and ended up walking out with a Can Am Spyder F3-S. The general manager Bill made the process quick and painless. We were in and out in 30 minutes. That includes paper work and credit check. Great selection of new and used. No pressure to buy. Very friendly staff. Loved the experience and would highly recommend to others.

Ro
Review №5

Dealership had the Model I wanted and I went from test ride to leaving with a 2019 FTR1200S in short order. I needed a new battery almost right away and the dealership swapped a new oone for the dead one with no questions asked. Very quick to respond to emails and calls which makes doing business smooth and painless. they made trading in my mt-07 a breeze. glad to do business with them again.

ma
Review №6

For a new Indian dealership they are killing it! They always have bikes in stock, and tons of used bikes! Every employee is knowledgeable about what they have on the floor and willing to give you their undivided attention. They do not BS any customer around either. If they think a bike might not suite your size/experience/or what you intend to do with it, they will help you find one that will. Its awesome seeing dealers respecting everyone that walks in the door and helping them become Indian owners and bike lovers!

Al
Review №7

Me and my wife went in to look around, and found my dream bike got a great deal. Everyone in there is good people. Highly recommend them.

Ro
Review №8

Had an excellent time dealing with Chris and buying a new cbr500r thanks again for staying an hour past your shift in order to get me on my way with a new motorcycle!

D
Review №9

Great group of people working there . Service Department is top notch.

Bo
Review №10

Purchased a 2011 Harley Davidson fat bob from Bob. Great dealership to work with no pressure when it came to buying, he listened to my needs and we we’re able to find a bike that fit my budget. Great selection of motorcycles on the show room floor.

Ke
Review №11

Great bike and nice people. But communication not so great. Took awhile to respond y to emails and was never told what I needed to bring to closing. Parts I wanted added to the bike before pick up wasnt ordered. No fuel in tank when I pick it up. Said theyll put the backrest on and still charged me for after I said Ill do it myself.

Jo
Review №12

I needed the rear tire replaced on my Indian Roadmaster, and was going to be out of the state for several weeks. Manny the service manager was very accommodating and scheduled me to get in as soon as I got back. It took a little longer to change it out than I thought it would, but that was because the service tech was training a new tech on the new tire machine. They even wiped the bike down and took it for a test ride to make sure there were no vibrations or other issues.

Mi
Review №13

Great dealership, nice employees. I searched for a while for the right bike that I wanted. This dealership was further away from me than I wanted to travel, but the reward of a great bike and great service was well worth it.

je
Review №14

Had a member of my biking group needing clutch adjustment linkage adjustment . pulled in dealership was very helpful fixed the problem and didnt charge us for the fix. highly recommended to you Indian Riders and anybody else thats interested

Mi
Review №15

Bought my Scout Bobber 20 here. Jess and Chris were friendly and knowledgeable. They went the extra mile and made buying a pleasure. Chris really went out of his way to make everything right. Thanks to the entire staff Bob as well as Eric for helping me load in the truck. It was a pleasure doing business here.

An
Review №16

Kevin and his team work on my 2017 Indian Roadmaster and did a great job. I would recommend this Indian dealer and shop to buy or get work done on your Indian bike. Great people who work there and treated me with amazing customer service

Do
Review №17

Nice showroom. Good customer service. Sale person came over and gave me alot of info. I would have liked to see more motorcycles by Indian. They had a few Harleys on the floor.

Ti
Review №18

Very clean dealership, just wish it was a little bigger. That way there would be a distinctive area for used and new bikes.

As
Review №19

They were so friendly and knowledgeable and helped us with everything we needed to get our motorcycle. Highly recommended !

Je
Review №20

Wow! First time at Indian of Wilmington for service. Was expecting all the usual BS, but wow, just wow. If you need your bike serviced, ask for Kevin. Straight shooter and pricing was very reasonable. Ive never before felt good about a service experience. Thank you!!!

Pa
Review №21

First bike purchase ever and had a great experience. Was in and out, got the bike I wanted and it was delivered fast. All of the staff were friendly, including being offered an extra personal rainsuit of a staff member for my ride home in the rain.

Br
Review №22

Wow, I went to look and ended up with my 2021 Scout 60. Was greeted very promptly at the door with a smile, and any questions I had being answered. Was offerded a test ride, which was my first time on road. Chris was very cool with escorting me for the test ride. We came back and boom done. He got the numbers were I needed them, no issues was offered drinks and a 7-11 run if needed. Bang out the door.Got notification that used bikes needed to be inspected, called had a new temp tag overnighted no problem, couple days later tag came in.Ran into a mechanical problem, called warranty covered it and was a simple fix and didnt take weeks. So overall happy with purchase and dealership. Chris was super easy to work with!

Da
Review №23

Helpful staff . Try to get you best deal and dont try to over sell you.

Ja
Review №24

Very nice staff, willing to help and we’re very open and fair about pricing

Jo
Review №25

The people at Wilmington Indian were very nice throughout the process of my brother and I buying our new 2021 Indian Bobber 20. Jessica really went out of her way to make us happy. 🇺🇸

Ed
Review №26

Stopped by to look at a pre-owned Polaris Slingshot. Jen, the sales person was very friendly, extremely helpful and knowledgeable on the vehicles we were interested in. The shop was also well lit, clean show room and lots of parking.

Br
Review №27

Bought a used GSX-R750 from Jessica here at Indian Motorcycle of Wilmington. The whole crew here is extremely knowledgeable and eager to get you on a test ride which sets this dealership apart from the many others I visited before finding my trust in Indian. Do yourself a favor and stop by this place first when you’re on the hunt for you’re next bike!

Am
Review №28

Very friendly and helpful staff. Worked very hard to accommodate all of our needs. Great place!

L.
Review №29

I think this must be new. Went in looking for a t-shirt for a man. Lots of womens t-shirts but very few for men.

Ti
Review №30

Great place. Chris was so friendly and knowledgeable! We will definitely be back.

Vi
Review №31

One of the worst dealership experience that I have had here. Purchased a vehicle from them during March 2021 and have had the worst experience in my life.The finance team is the worst on the planet. The finance manager needs to learn meaning for the word courtesy and how to treat his customers.I had to get my issues resolved after escalating the issue to Indian Corporate.All this dealership care about is Money, once they get it you get a different treatment.No one deserves the experience I got. Better to look out for another dealership.

Mi
Review №32

Had the best experience ever Bob and Justin made the process easy I would highly recommend this motorcycle dealership to anyone. They have a great selection to choose from!!

Le
Review №33

Everyone is super friendly ready to answer any questions you have and Jess is the best sales person Ive ever met. They can handle all of your Indian needs

Al
Review №34

Very good experience, salesman Bob was great to work with. I highly recommend him and dealing with this up and coming new Indian dealership!

Sh
Review №35

Chris was absolutely amazing, if I were to buy another bike I would go straight to this shop.

Ru
Review №36

How are you allowing your customers motorcycle to be stolen off a secured lot when they are left with your company for servicing?Terrible service from a terrible company.#insidejob

ty
Review №37

Went for a front tire replacement. In the shop for a week, was told one day then the day passed and nothing. 3 days after the day I was told it would be done and no word from the dealer. It was until after I kept calling the store is when I finnaly got one of many reasons why they cant do my tire. If your paying for the service yourselves dont bother. Warranty only location.

Ma
Review №38

Bob was a pleasure to deal with, I applied for online financing the night before my purchase and he called me first thing in the morning to set it a deal, it was quick and easy and super knowledgeable staff

Bo
Review №39

Courteous and capable and so convenient! Great resource for my Slingshot.

WI
Review №40

The salesman Chris was very helpful upfront and honest with everything I was told about the motorcycle I was looking at and informed me about all the different models definitely appreciate his help when ready to buy I will definitely go back to the dealership and once again Chris thank you for all your help

g
Review №41

Friendly, courteous professional, detailed explanation of the product... which i enjoyed .... whats the word im looking for.... oh yeah, forthcoming

St
Review №42

Nice looking showroom and very nice looking bikes. looked at a New Indian and a used Harley. Wandered around showroom with my wife, made eye contact with a couple sales people but we were ignored the whole time we were there. Maybe they dont sell bikes?

Ju
Review №43

Helped me get exactly what I wanted and were very helpful! Everything went very smoothly and they were very responsive. I’m glad I chose Indian of Wilmington to get my motorcycle!

El
Review №44

The Indian staff was awesome, help me every step of the way. Chris, hes the man..

Ia
Review №45

I went in to the new store to see what it was all about and not only were they exceptionally nice, Kevin LaPlant allowed me to sit on multiple bikes and even take a Chieftain out for a test ride to compare it to my 2020 Road King!

Ma
Review №46

Great Staff, Clean Environment & Great Bikes ask for Bob! A1

Am
Review №47

Great experience! Love the team, helped me get what I needed.

Jo
Review №48

They had Bikes in stock. Nice looking bikes.

Er
Review №49

I need an oil change and some service to my radio. They replaced my radio installed a amp and adjusted my fairing they were great.

Da
Review №50

Great place, go see them today.

St
Review №51

Great dealership to buy a bike! Excellent selection and staff are very friendly and helpful.

Ch
Review №52

Very helpful and personable, great experience with all associates!!👍

Cr
Review №53

Very nice and not pushy at all.

To
Review №54

This place is Awesome, everyone is very helpful and happy.lm truly happy to see it back in our neighborhood.

Ri
Review №55

No hassle great bike

AJ
Review №56

Terrible. Went to get a new rear rotor and pads put on as they said they work on Harleys. Took three weeks and the kid mechanic sent me home with NO WORKING REAR BRAKES and knew it. When I turned around he said to bring it by Monday and he will vacuum bleed the lines as he didn’t have the tool. Well Monday, Tuesday, and Wednesday came and he still didn’t have the tool and couldn’t figure out why my brakes weren’t working right. They stripped the threads and bent a bolt when re-installing my caliper. Harley had to re-drill threads to get a new bolt in. I just got my bike back from them and my brakes work again. STAY THE HECK AWAY!

gi
Review №57

Very friendly staff!Indian Motorcycle service is unmatched!

Ro
Review №58

Showed up to pickup my buddies new Indian chieftan darkhorse the dealership seemed unprepared and not ready. I will be looking at other dealers when i make the switch to Indian

Na
Review №59

Friendly staff. But not much inventory

Do
Review №60

As many businesses are feeling the pain of having demand but not the supply, Indian is no different. Seems if you want a new bike, youll need to put down a deposit before the factory builds the bike and wait time is 4-6 weeks.

ch
Review №61

Took my Harley in for service,Kevin and his teamTook my bike inI told him What I needed done,They had me out the next dayA++++Thanks again

De
Review №62

Love the bike 2021 Indian Challenger Limited.. not impressed with staff. First, sales member did not know anything about the bike. Second, the paperwork we received did not have the VIN and listed our bike as a Challenger Dark Horse,me being in the finance industry paperwork has to exact which it was not and the rebate Indian had at that time was not utilized. We called Polaris/Indian ourselves and they had no problem giving us the $500 credit. Third, the bike then had a stalling issue and some other issues we called and scheduled a service appt...we got to the dealership at the time specified to find out that the appt was only scheduled for the 500 mile service and to adjust clutch, not the stalling issue. My fiance was angry, as well as he should of been...a hour drive and tolls to be told that the appt was for a 500 mile sevice and the major issue was not going to be addressed and apparently no report of the issues we were having with the bike relayed to the service manager. I dont write reviews like this often...I understand that it is a new dealership and that they have growing pains...but this is beyond growing pains.

ki
Review №63

Went in for oil change and got a $350.00 response i told him that the dealer in Annapolis was $200. He didnt even budge on price so went an hour away to get better service and price. I tried again to give another try and asked for price on parts and service and never got a call back so i guess they dont need the business.

Mi
Review №64

Great service, friendly team and very knowledgeable.

Ma
Review №65

Well ran center.

Ni
Review №66

Happy to see an Indian dealership near me. Hopefully well have a riders group.

He
Review №67

Nice place, great staff!

AL
Review №68

Wonderful and helpful staff!

Ki
Review №69

Great service!!

Za
Review №70

Good business

Information
42 Photos
70 Comments
Rating
  • Address:101 Greenbank Rd, Wilmington, DE 19808, United States
Categories
  • Motorcycle dealer
Similar organizations