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Hard Knox Cycles
6421 Windmill Way, Wilmington, NC 28405, United States
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Hard Knox Cycles
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Al
Review №1

My friend and I were on a couple day bike trip. I had my starter go out on my Triumph halfway there. Called and explained my problem to them and they said bring it by first thing in the morning. They had my bike fixed and on the road in no time. Fantastic place! Highly recommend!!

To
Review №2

Theyve worked on a kawasaki and a honda for me. Lot of places in wilmington dont touch anything but Harley. Prices are fair and theyre usually pretty quick to get stuff done. Longest I had to wait was a dual carb rebuild and that was maybe the long end of 3 weeks but they said prior to accepting the bike the shipping for it usually takes 2 weeks and I had them do a bunch of other stuff.Id recommend.

Fr
Review №3

Great shoppe !!!! They have best motor cycle mechanics in south eastern North Carolina . . . Top notch work . . . Everything they do is top notch !!!!

Se
Review №4

Got fresh tires mounted and balanced for a very reasonable cost, love these guys.

Ro
Review №5

These guys are great. Richard and Ashley are more like friends than just someone who works on my bike. Great service and advice. Satisfied with all the work done to my bikes.

Te
Review №6

Love these guys Richard and Ashley are freaking amazing truly an amazing couple doing amazing things, thanks for all you guys help and advice. As always ride safe & stay alert!.But if youre looking for any motorcycle related, Hard knock Cycles is the best motorcycle shop around they are Fair with prices outstanding work. Also Richards quality control is unmatched great work guys.

Pa
Review №7

These guys helped me in a pinch without an appointment and at a very reasonable price. Extremely thankful to have found them!

Ed
Review №8

Quick repairs quality work fair price thanks guys

Cl
Review №9

Had a Wonderful Experience From the People at this Shop!!! My Bike was down for the Count after being hit at an intersection sitting Still... But after Finding the necessary Parts These Guys Had me Back on the Road Before Bike Week!! And my Bike Looks Better than it did from the Dealer. 😁 It Wouldnt have Happened for me Had it not Been for Ashley And Richard!! Go See them For your MotorBiking Needs!! So Grateful to Have Killer Bee Back!!!

Ry
Review №10

Great place to get your bike inspection done! Ashley at the front desk was knowledgeable and super friendly!

Fe
Review №11

Great service and communication. Highly recommend these wonderful folks.

Br
Review №12

Richard & Ashley are both so helpful. Hard Knox is THE place to bring you bike for service, parts and accessories. Check out their new t-shirts & caps.

Do
Review №13

Went in for an inspection... super quick, helpful and friendly, recommended.

vi
Review №14

Everything worked out perfectly. Thank you everybody at hard knox

Do
Review №15

Thank you so much. They were the best.

Tr
Review №16

A good place to get great work done and find those parts that cant be located. Great staff and lots of add-ons to make your bike bling.

Do
Review №17

It is one of these best small businesses in Wilmington when it comes to motorcycle repairs and parts new or used however you would wish to purchase and build a special bike

mo
Review №18

I recently used their service for a diagnostic of my electrical system. They were beyond rude and very disrespectful to me and i definitely don’t recommend anyone else going to spend their money there

Ph
Review №19

Richard and his team got my bike running perfect again. thank you so much! no problems at all running like a new bike

Wi
Review №20

Traveling through and had a flat. These guys hooked me up! Thanks guys!

Ed
Review №21

The best shop in all Wilmington really good prices and fast service

Bl
Review №22

HIGHLY RECOMMEND... This isb far the best mechanic Ive ever gone to for any vehicle and Ive lived all over the country. As painful as taking an automobile to a mechanic can be, Hard Knox Cycles makes the process as painless as possible. Compared to other shops in town they have the best rate for service and do exceptional work. Richard, Ashley and the team were all pleasant and easy to work with. I needed new fork seals and they gave me the part at cost along with reasonable hourly rate. In addition, when Richard was finished with the seals he personally went to test his own work. That is when he realized that my exhaust was missing the flange which could have resulted in critical engine failure. Richard then called me personally to discuss my options and even suggested to go with the less costly of the two options, to fix the existing pipes. He had all of my work done in a short time which allows me to get back on the road for my church group ride this weekend. My bike rides and sounds better than it ever has thanks to these guys! Thanks Hard Knox, Ill be back (hopefully not too soon).

Ra
Review №23

Always helpful. Awnssred any questions I had and found my parts fast. Great people very friendly

Ri
Review №24

Great people and great service. I have recommended many people to that shop for repair and parts on there harleys.

Jo
Review №25

Amazing customer service very knowledgeable about bikes great service great price by far number one motorcycle shop that I have experienced

Mi
Review №26

They were quick to get me in and when iyer came time to pay they were fair. The work was done right and they went ahead and topped off fluids and inspected the bike.

Mi
Review №27

Nice people helpful Harley parts

Ch
Review №28

Most honest people ever, something unexpected happened to my bike so they had me come in to see it with my own eyes before they did anything, and last minute there was another issue requiring more labor and they didn’t charge me for that. Bring your bike here if you want it done right

ka
Review №29

Called every bike place from wilmington to myrtle beach and no one had anything for kickstands. Had kickstand broke right off at the bolt and Hard knox cycles came in for the save with not a replacement, but welded it back for a save!! 💯 Would recommend over anyone else!!! Thank you Guys Soo much

mi
Review №30

Very impressed! Took my 03 dyna low rider in to diagnose a issue with the motor cutting off at highway speeds, they found the issue, corrected it with a carb rebuilt and some other much needed love and now my bike runs AMAZING! Feels good to be able to hit 70 again! Thanks!

cl
Review №31

Were very prompt and communicated with me. Pricing was fair. Very happy

Be
Review №32

Friendly,helpful people. Totally made me feel welcome and important

Ma
Review №33

Great fast service.

Ju
Review №34

Great guys. Friendly people here. I get my bike inspected here sometimes. Theyre always professional and timely.

A
Review №35

Great guys! They know what they are doing! Prices are so much cheaper than the place on Market St.(h.d.) I cant afford their prices. Who can!!!This is the place to go!!!

Za
Review №36

Always willing to meet my timelines!!

Al
Review №37

New to town and took my bike to get a stater and got it back in just a few days for a very reasonable price!

Ka
Review №38

So awesome! Love our boots!

Ju
Review №39

Good shop, great people, great service

ma
Review №40

I was out of town and the local Harley Davidson was fully booked. i had a bad rear tire and was referred by the Harley shop. they not only replaced the tire on such short notice but discovered i had no brake pads left in the rear after another Harley shop passed it for inspection a day earlier. i was so relieved to find a honest shop that charges a honest rate for outstanding work. they pull two tech aside to get me back on the road safely. i cannot stress how much trouble i would have been in if this shop did not go over and beyond to provide service with no notice in my time of need. thank you for an outstanding job.

Pe
Review №41

Great work. Bike runs great again. Have used Rich and Hard Knox for about three years now. Great people and awesome job, thanks.

Al
Review №42

Great shop. Great staff. Great rates. These guys have never let me down and have always fit me in for emergencies

Br
Review №43

Squeezed me in and got me on the road. Definitely will be going back anything I need done to my bike

Ro
Review №44

The best bike shop around. Quality work in a timely manner at fair prices. What more could you want. Always treated me right. As long as Richard has Hard Knox, thats where I will take my Slim.

Ro
Review №45

Took care of my bike fast! Will only go there to service my motorcycle!

Ja
Review №46

Rode in from Roanoke, VA to Topsail Island and needed a tire put on my Triumph. Called them this morning and they took care of me right away!Top notch service, fast and friendly service at a great price. I’ll be back if I need anything for one of my bike!!

Pa
Review №47

These guys are the best. They were always available when I called or stopped by, never made me feel stupid because Im not a mechanic myself and are overall good, nice guys. Excellent work at a fair price - Ill never go anywhere else!

Ms
Review №48

Inflated pricing, double charged for products and servicing. Glad to have my bike back. Will not use again. Of course, they felt justified for double charging. You do the math. No scruples.

M.
Review №49

Top notch. Great service and price.

Ta
Review №50

Awesome guys @Hard Knox Cycles. Chris was great dealing with a set of newbies, he answered all our questions with patience and knowledge. He was able to order us some helmets just in time for our MSF class, then sold us both our 1st bikes. My friend had an issue with her helmet a few weeks later and they offered to fix it or replace it at no cost to her. Great customer service 😊 Highly recommend this shop!

Ru
Review №51

Great. People awesome prices

Le
Review №52

Good motorcycle shop. They usually can find a problem if any kind, even the unusual. Been there many times. People are really nice and very helpful.

Ca
Review №53

Place tried to give me the run around I paid for full inspection of bike before purchasing, and they wanted another half hour labor to check the battery at 80 dollars a hr fee. Then when I asked about it the guy on the phone David got loud and began cussing. I would recommend going anywhere else first

Da
Review №54

Take 08 yfz450 in for a hard start they did a leak down test an the exhaust valves wernt closing all the way I told them to go ahead an replace them all that I wanted the bike reliable an 2 days later on a Thursday I get a call saying its done they pulled all the valves out cleaned all the carbon buildup an reinstalled so I go to pick up an was told to take it on a test ride so we start it I pull out there driveway on the atv an 20ft later my motor locked up a valve broke an messed a whole bunch of stuff up that they day Im responsible for now my question is how am I responsible for a valve breaking when u just charged me 900 to do a head job an a valve breaks before I even pick my quad up so now Im stuck taking this shop to court to fix my quad the right way if u want a good shop go to lejune motorsports or no bull performance both in jacksonville I would give this shop 0 stars if I could

Ro
Review №55

Great place great people, this is the main place I bring my bike (honda shadow) and they get the job done at a reasonable time. They always walk me through and even show me what needs to be done and what they can do to insure I dont over spend! I will continue to use this establishment for any and all bike needs!!

ke
Review №56

Very nice people, definitely made me feel comfortable,you could tell they were going above and beyond for me! Honey definitely will be taking all my work there!

Mi
Review №57

Top-notch work & fair rates. Highly recommended.

Ru
Review №58

Great folks with very good serviceThanks much

Ke
Review №59

Great people to talk to an work with

Be
Review №60

I would definitely recommend these guys for any service or repairs. Fair and honest

ke
Review №61

Man these are the greatest people in the world its like when you go to your moms or grandmas on Thanksgiving but instead you send your wife and kids and stay home and got the house all to yourself.? Thats Hard Knox . But sometimes boogs there being the uptight grandpa but you can still lay on the couch. LolGreat job guys, thanks for your awesome work!!

Er
Review №62

I went in to talk to these guys about a project I wanted to have built, based on a friends recommendation. Richard happened to have the perfect donor for sale, and he was enthused about taking on the project. In the end, he turned a standard Heritage Softail into a totally badass custom bike that turns heads everywhere I go. He also worked with me to keep the cost in check. As long as youre not in a hurry, working with these guys is worth the wait!

Da
Review №63

Very knowledgeable and fair with pricing

Do
Review №64

Stopped by to ask a few questions. Very helpful. Very willing to share knowledge.

Be
Review №65

Service department is great. Prices are better than dealership and they wont make you get something you wont need.

mu
Review №66

They are good for tires, but if you have a bike thats not a Harleythis is not the shop You wanna use

De
Review №67

This place was great, the staff was great, and the customer service was amazing. I will definitely be going back here in the future for sure.

CH
Review №68

Great customer service and the best prices in Wilmington on servicing your bike.

To
Review №69

These are a bunch of good guys. Keep up the great work guys

Jo
Review №70

Awesome guys! Went out of their way to get me back on the road.

Ta
Review №71

Always have my bike needs done with no long wait

Sh
Review №72

Really honest people

De
Review №73

Best bike shop in Wilmington.

Ro
Review №74

Great place, great prices, friendly people. What more could you ask for when needing work done on your motorcycle.

Ma
Review №75

Great people to trust with your motorcycle needs!

Bi
Review №76

Built my shovel for me. Been dealing with these guys from the beginning

Be
Review №77

Best place to go for all your motorcycle needs!!!!

Vi
Review №78

Great friendly service, went above expectations to help me out.

Ma
Review №79

Richard and his staff are very helpful

Ro
Review №80

Decent shop for motorcycle work

E
Review №81

Cool place and very helpful

Ja
Review №82

These guys really know their stuff and will answer any questions you have!!!

za
Review №83

Gcustom work is amazing!

Fr
Review №84

Best place in town

Yo
Review №85

Service is subpar at best

Sa
Review №86

Excellent service

Su
Review №87

Great folks to deal with!

Hi
Review №88

If you need any work done to your bike.. this is the place to go..

To
Review №89

Great bike shop

Ji
Review №90

Great place

Jj
Review №91

Great

Information
18 Photos
91 Comments
4.6 Rating
  • Address:6421 Windmill Way, Wilmington, NC 28405, United States
  • Site:http://hardknoxcycles.com/
  • Phone:+1 910-769-4328
Categories
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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