ASK FOR EJ!!!! I drove 2 hours and would drive 20. This is the third car dealer I ever dealt with and I would do it again. The first two were awful but this was a breeze. I was able to test drive the car on my own, mess around with all the features without any pressure, and received DETAILED reports on the car. It was so nice. I had all my questions answered, and there were a lot. I never felt like just another person. I felt like I matter. When I called, Michael (internet sales) made sure the car I wanted was there and would make sure it would be there so I didn’t waste a drive. EJ was waiting with the keys and papers as soon as I pulled up. It was just delightful. And then Karen was so sweet and helpful when I worked on the papers. Oh, and EJ even took stickers off my car I wanted to keep. What a guy!! I could not have asked for a better experience.PS. The car was so clean and smelled like soap! Clearly they pay attention to detail.
Great service. They took my vehicle the day I brought it in, completed the repair AHEAD of the schedule they quoted.
These guys are the best! We just bought a new Mazda 3 hatchback, and it was a pleasure from start to finish. I dealt with 4 different people, and they were all extremely pleasant and helpful. No pressure, no misunderstandings, no hassles whatsoever. Great overall experience.
Mr. Mitchell was great and went above and beyond. He is always professional, made sure I received the highest amount for my trade in, did not pressure me and made sure the vehicle I purchased was right for me and my needs. This is the 4th Mazda I have bought through him over many years and each one was perfect. I truly appreciate everything and I highly recommend Mr. David Mitchell for all vehicle buying needs.
Impeccable service! From scheduling appointment, to drop off, to pickup…fantastic experience! I highly recommend Medlin!
Great, friendly staff. Quick serviceWork completed before I thought it would be.
The service was very good. I did not have to wait for them to work on my car; only there for an hour to have the oil changed. I really like being able to make an appointment, instead of having to go in and wait. It is really convenient.
Everyone was very helpful, not pushy. Very fair trade in and great service.
The experience of buying my vehicle was AMAZING! Everyone I dealt with was extremely helpful and answered all questions!! Will be visiting again for all my car needs!
I have always experienced quality and timely service at Medlin Mazda. I have no complaints.
The service man was very accommodating to my mobility needs. The service on my vehicle was preformed efficiently and in less time than expected. Everyone was super nice and it was a pleasure to again do business with Medlin Mazda.
I’m from Wilmington so I’m relatively new to the area. Medlin Mazda surpassed any service that I have ever received. They were thorough and explained all my options prior to receiving any service. Scheduling was quicker than any of the North Raleigh Dealerships. I will go nowhere else.
Marshall helped me purchase my Lexus convertible and I couldn’t be more thrilled with the process he was very transparent sincere and quick to deliver on any promises he proposed during the dying process. He even contacted my insurance agent the day of the sale and had my insurance policy printed and ready to go on the desk when I walked into the dealership even my own insurance agent says that he’s never seen anybody do that before if I was ever buy another car from him I would be more than happy to do that and recommend Marshall any time for future buying needs. Thank you, Jackie V.
This was a great car buying experience. Justin located the vehicle I wanted and had it ready to go when I arrived. The business manager Karen completed the financing very quickly and the total time spent picking up my car and completing the financing only took one hour. Frank gave us a great deal in our trade and new car. I cant say enough about Medlin Mazda!
Quick, friendly and prompt service. I made the appointment online through their website with zero problems, dropped it off and picked it up without issue. Happy with their customer service and the way they took care of my diesel for routine service.
Medlins service department is fantastic, they always greet you with a warm friendly HELLO! and make you feel taken care of! Thanks guys you are awesome!!!!
I have received very good service maintaining my vehicles at Medlin Motors. Therefore I chose to purchase a vehicle from Medlin Motors. Professional and friendly. I received value on my trade in as well as purchase.
Super nice salesman (Justin), no pressure sales. Quickest finance manager ever.
Honest folk who go out of their way to deliver superior service. In particular,, I would like to mention Michael Barnes who searched all over Virginia, SC and NC looking for a particular CX-9.for me. When he found it, he gave me a fair deal saving me thousands. I have purchased two cars through Michael and when I need a new one, Ill be back at Medlin doing business with Michael.
If Im to take a portion of my Saturday morning getting a service maintenance, I realized this past Saturday that Medlin is the place to do it. Scheduled on-line, appointment was in tact when I arrived, wasted no time getting me in and out, and while waiting, had access to very clean and comfortable wait area, variety of refreshments, and plenty of room for my 8 year old to play and watch TV. This first-time experience with Medlins maintenance has prompted me to take my second vehicle there for its service as opposed to taking it to the long-time shop Ive used for several years.
My husband and I were extremely pleased with the buying experience at Medlin Mazda. EJ, our salesperson, was professional, courteous, very friendly, and answered all of our questions. We found the rest of the staff to be very friendly and helpful as well. We never felt pressured or intimidated and will look to Medlin Mazda for future vehicle needs.
CJ was our representative when it was time to test drive a car. The thing I liked most from the start was we could browse selections without someone flocking to us. When we were ready, we went inside and CJ asked if we needed assistance. We told him that we were interested in a CX9. His knowledge of vehicles was superb, he wasnt pushy, and we closed on a deal. My daughter now has an excellent vehicle for her and my grandchildren.
Superior Service! Friendliest Team of Employees, they go out of there way to assist and help you in whatever you need. I just absolutely love this place!!!! also Mr Billy Lucas in the Service Dept is amazing he is super nice and helpful and he himself goes the distance for you thank you!
This place has Great customer service! Mike at the front by was is always Awesome. Hes handsome and and Awesome what he do. Great team from front and back! Thank you all. I will be back.
Ive trusted Medlin Mazda with my vehicles for over 8 years and I continue to trust their advice and the services they perform. Plus they are nice people!
Quick and efficient service. The rep had all details and history pulled up including applicable promotions without me asking. Thanks!
As soon as my husband and I entered the lot, Christian was there to greet us. The whole experience was very low pressure, which is just what we needed and were looking for. Without any questions, I was able to take the two cars for a test drive without Christian coming with us. He was a very kind, knowledgeable, and helpful salesman, staying past hours to sell us our car. Michael, our financial manager, was wise, honest, and patient with us. Both Christian and Michael were very personable. Both took care of our needs and were professional, even though it was a busy day and they were low on staff. To top it all off, I got a beautiful used sports car with very low mileage and a great price. I love my car and enjoy driving it every day. We live in Durham, and it was definitely worth the drive to work with this professional staff and get my beautiful car.
This is my second visit with Medlin Mazda. The staff are very courteous and professional and service was top rate!
I brought my 2019 CX5 in yesterday. Everyone was very polite and most helpful, especially Bill. Thank you for checking out my car!
One of the best experience I have had with car dealership. They listened to what I wanted and could afford .The Mazda team came through on all my demands. Its sad that I cant give them a 20 star rating
Easiest car buying experience I have had in a long time. 5 Stars!
Very nice team that worked with me on my new car and trade in. Would recommend to anyone looking for a new car.
Everyone is so nice and car is done in a timely manner.
My first Mazda ever...CX6. Not knowing exactly what to look for, I received some very good advice from the sales representative, as well as outstand service...polite, helpful, professional and efficient...from everyone! I am totally satisfied with my car and highly recommend Medlin Buick, GMC. Mazda in Wilson NC. This car is more than I expected!
Great service and less for the exact same service other Mazda dealerships charge.
By far the WORST customer service we have experienced while purchasing a vehicle. The biggest concerns revolve around the finance team and lack of organization. We had issues ranging from paperwork being filed improperly, paperwork missing print, in addition to ongoing problems with the finance department. Double check Karen (Finance) and Jonathon (sales representative) if you decide to do business with Medlin and I highly recommend making copies/ taking photographs of everything! Do not count on general management to rectify any problematic internal affairs. We would not recommend Medlin GMC to any friends, family, or even strangers.
I recently purchased a beautiful Tahoe from Ryan at MEDLIN of Wilson and I could not have had a better experience in purchasing a vehicle. Ryan was AWESOME to work with!! He was great at answering all my questions and I HIGHLY recommend him. Best salesperson Ive ever dealt with!! The salesman of the year should be RYAN!!
Patched my tire in a timely fashion. Good customer service.
Had some issues on a lease turn in but after reaching out to the GM Lance everything was taken care of to my satisfaction. Lease price was lower then any mazda dealer within a 100 miles.
I started my interest into my 2016 Miata from my hospital room. AJ Hufton handled the paperwork and communications graciously. I got out of the hospital Tuesday and was driving my Miata home at 3 pm. This is my fifth purchase from Medlin Motors (two GMC trucks and two Miatas).The biggest selling point is the service department and Medlins is excellent.
Had a great experience with Marshall at Medlin Buick. Would highly recommend anyone who buys a car please go see him.
Great service as always!
We just purchased a new Mazda CX-9. We had done our research, knew exactly what we wanted and found the best deal at Medlin. Marshall had the vehicle we were coming to look at ready to roll for a test drive, and was able to answer any questions we had. As expected, we were offered all kinds of extended warranties, but felt no pressure to purchase and received no push back when we declined. We walked away feeling good about the purchase.
I went to have my oil changed and tires rotated on Saturday 1/23/21 and my whole driver side the lug nuts were loose. I had to pull on the side of the road and call somebody for help because my tires were about to fall off.
Mike in the service department was awesome. I was expecting a lot of work that needed to be done to my car being that it’s a 2017 with 88,000 miles but all he said I needed was a coolant flush. When my car was finished they cleaned it and got all the bugs off. I can’t wait to return for the coolant flush next week, and I can’t wait to get to the point where I need to upgrade my CX-9 and wife’s CX-5 . I’ll definitely return to medlin in the future. Thanks Mike and Medlin.
Just recently purchased A 2006 Ford F150 from Medlin Buick I had an excellent car buying experience the salesman Marshall was professional friendly and most of all honest I would recommend People to go by their for their next car buying experience
Came here to replace lost keys on my 2015 Mazda. Mazda requires two keys to be programmed but Medlin had only one in stock. They were kind enough to get the second key from another dealership about 30 miles away. Everyone here was extremely polite and helpful, figured out a solution for the problem so that it would be the least trouble for me. I would like to thank Louis, Red and Brandon for the excellent service!
7/13/2018I received a call from Medlin Mazda today. My trust in them at this moment has been further tarnished from them only now making my husband and I aware of the used transmission they placed in our vehicle in May 2017 when we bought it from them in June/July 2017. We were not made aware of this replacement in the vehicle. They went back to see if their replaced transmission had any warranty on it and called me back to only tell me that it was a 12,000 mile warranty that no longer applies. I wish I could leave a good review, because there are so many good ones for this dealership (thus the reason why we trusted them and bought our vehicle). All I feel at this point is taken advantage of and being thrown to the side as if our vehicles issues are none of their concern.7/12/2018Had a great customer service representative, but after 1 year of owning the vehicle we bought from them we have had #1 & #2 cylinders replaced. We were advised that due to them going out in this order, we would probably have more go out on us in the future. Also, the vehicle broke down on us while we were 1.5 hours away from our home with our 8 month old baby. It wouldnt switch gears, rpm wouldnt drop down from a 4 or 5, and then it wouldnt even start back up once we turned it off at the mechanics. We are now being told its probably the transmission. All of this, and we still owe $4000 on this vehicle. Very Displeased!
I had a great experience buying my first car at Medlin Mazda with Christian, Erin, and Karen! The sales people are very professional and knowledgeable. Thank you so much!
We traveled to Medlin Mazda after seeing a great advertised price on a used Honda. The car and price were as advertised (which isnt always the case). We worked with Karen who was easygoing, accommodating, and didnt pressure us to buy. The folks in the business office as well as everyone else we worked with were pleasant. Buying a car is stressful but this was as good of an experience as I could have asked for. Id recommend this dealership without hesitation.
I was on vacation when my cx9 transfer case went. I googled found this dealer. Wow all dealer should be this professional, polite and friendly as these folks. Bill Lucas, James and Rachel were amazing life savers. Thank you so much Medlin Mazda for saving our vacation.
Thank you Logan Porter for assisting me in purchasing my new car. I appreciate your professionalism, customer service and no pressure sales approach. You made car shopping a pleasure. Never thought I would say I enjoyed car shopping. 😜 You are terrific and it was my pleasure to meet you! Hope to see you when I take car in for oil changes!Thanks again! I love my new SUV. Zoom...zoom!Jeanne
Great experience purchasing a new Mazda here. Our sales rep, David Mitchell, was knowledgeable and easy going. Frank, the sales manager, worked out a deal we were happy with, and Ben in the finance office made the paperwork easy and tailored an additional warranty to our needs. The car itself is awesome. Overall, this was a terrific car buying experience, and we look forward to working with David and the rest of the folks at Medlin when we purchase our next car.
I purchased a new CX-5 from them. My salesperson, Marshall, was knowledgeable and answered all of my questions. The whole process was painless. I would recommend without reservations.
Thank you Christian for helping me with the purchase of my new CX-5! Christian was very patient, helpful, and informative! He spent many hours helping me purchase my car. I will continue to return to Medlin Mazda in the future.
We recently visited Medlin Mazda in Wilson working with Ryan Parker. We are extremely happy with the service and professionalism we received. If you are ever looking to purchase or service a vehicle, we strongly recommend you considered this dealership and Ryan Parker.
After a recent car accident, I ended up at Medlin Mazda of Wilson to find a new vehicle. The process of car shopping and finding your just right vehicle can be stressful and had the potential to be even more of a headache, given the reason for my visit. Fortunately, I was paired with a patient, honest, and completely helpful Sales Consultant, Christian Ahlquist. He answered all of my (numerous) questions and humored my highly specific search requests. This experience, along with all of my previous experiences with Medlin Mazda, was highly positive. I drove off of the lot with my Mazda CX5 feeling like I made a quality decision. If youre looking for a vehicle with high safety ratings, a dealership with fair prices, and sales consultants ready and willing to make the buying process easier, I highly suggest you visit Medlin Mazda in Wilson, NC.
Oh my Karen, Oh my Karen, Oh my car salesperson Karen! Thanks for making our car buying experience yesterday very enjoyable. Thanks for your patience with all my husbands financial questions, thanks for explaining all the technology in my new car to me, and helping me get everything set-up perfectly! I love my new Mazda 3 and highly recommend driving to Wilson for your next new car. We will definitely go back there for our next new car!
These guys are amazing. I was able to get a great trade in value on my old 2006 Mazda 3 and a great price on my new 2017 Mazda 3. I would highly recommend these guys. They are down to earth and make the experience of buying a car simple. If you want a great salesman, Logan Porter is a great one. He helped me find the Mazda 3 that I wanted.
I recently drove an hour and a half to purchase a Nissan Maxima. Marshall made the car buying process fast and easy for me so we werent out too late. He also got my payments close to where I needed them. Would definitely go back in the future.
My experience at Medlin Mazda was the best experience I’ve had purchasing a car thanks to Karen Godwin. She’s nothing short of amazing, thoughtful and caring. She truly puts her customers first. She works hard to make sure her customers are well taken care of and doesn’t pressure you into anything. The whole Medlin Mazda team was a pleasure and as long as Karens there you have a faithful customer in me.
Very helpful/informative staff which made for an enjoyable sales process. Theyve continued to provide help and assistance post-sale when Ive had additional questions/needs.
M.A. and Frank were tremendous. They were engaged with our deal yet not pushy. They were very straight forward and treated us fairly. Id highly recommend you give them your business.
Last winter, I had serious transmission woes with a 2010 Mazda 3 while en route from New England to Florida. My usual dealer had twice botched the repair. In desperation, I called Medlin simply because it was close to I-95. They invited me to bring the car in at once. In less than two hours their mechanic found the unusual problem, fixed it and I was on my way south. Fine, fast work, fair prices, and really nice, trustworthy people who treated a transient snowbird like a valued local customer.
It was a pleasure working with Karen Godwin to purchase my new Mazda6. Karen was knowledgeable, courteous, patient, and straightforward. And it wasn’t just Karen, everyone I encountered at Medlin was a pleasure to deal with, including Michael, the finance manager. We all know buying a car can be stressful, but the folks at Medlin made it as seamless as possible, and that is why I will recommend them to all my friends and family. Highly recommended.
Fantastic sales experience! Dana the General Manager was great. He listened to what I needed in a new car and delivered a great deal. Ben, my sales professional, was extremely knowledgeable about the new features on the 2016 Mazda CX-5. Better car buying experience I have ever had. The service department is top notch.
Logan Pulley was my salesman, and he was awesome! That was the best car buying experience Ive ever had. I was nervous going in but he got me the best deal and low payment. I would recommend anyone to Medlin Mazda, and dont forget you ask for Logan!
My family and I were just looking at options for a newer vehicle and to trade in our truck. Elias Jacobo (EJ) was the one that showed us around and helped us. We finally decided on a 2019 Mazda CX-5 Sport. Price range was good for us and EJ was great with everything! Thank you!!
Great experience buying with Medlin Mazda. Karen was great. And so was Ben. They were both very accommodating of all my request before purchasing my truck. Highly recommend them.
Great group to work with, I have purchased two vehicles from here. This is my preferred stop versus other options in the area. Customer service is great
Logan and Ben were outstanding. I purchased my very first new car from Medlin Mazda and was very happy with how easy they made the process. This is what customer service should be everywhere!! After my purchase Logan and the service department made having my extra protection purchase installation a breeze as well. I would highly recommend the team at Medlin Mazda!
Drove up from SC with my buddy to buy a Miata great experience. Marshall was awesome.
Great experience with Medlin Mazda today. Everyone was really nice & courteous, especially Lee Braswell who was instrumental in getting us our new car. Definitely would go back here to buy another vehicle.
Got a great car with the help of Karen who really listened to my needs. This was the most pleasant car-buying experience Ive had. Highly recommend!
Logan, our sales representative, was very knowledgable and personable. He treated us with the utmost respect and courtesy. He followed through on all our questions and he provided information and results as promised. There definitely was no hard sales feel to our experience. Our car buying experience was relatively quick and easy. We would recommend Medlin Mazda to anyone.
I purchased a gorgeous Mazda and Marshall was awesome in the sales department! We also enjoyed Benjamin with closing the deal.Great experience! Thanks guys
This is our 3rd new Mazda that we have purchased from Medlin Mazda. Everybody at this dealership is very friendly and courteous. Would like to thank Ben and Max for making a smooth transition in purchasing a Mazda CX-5.
This is my second time purchasing a vehicle from Medlin, best car buying experience for sure! David Mitchell is the man to ask for, he made sure that I had everything that I wanted in the type of vehicle that I was looking for! Loving my new Mazda CX-5 already!
I just bought a Mazda CX-5 and Logan Porter at Medlin Mazda made my experience great. He took the time to explain everything to me including the apps. Great price too!! Thanks Logan for a great deal!!!
Awesome! Place Salesperson Ryan Parker is the best. He went above and beyond the relm of customer service Ryan still makes himself available if I have any questions about my car Everyone is great here @ medlin
I recently purchased a car form Medlin Mazda.My salesperson Lee Braswell was very knowledgeable and profession. He even personally delivered the car to me at work the next day so I didn’t have to go out of my way. I definitely recommend Medlin Mazda to anyone. I love my new car !
Good folks at Medlin Mazda. Karen Godwin salesperson was professional, straightforward, and low pressure. Pleasure working with Frank Collins sales manager and Ben in finance. The owner Jack was there first thing on Saturday morning and welcomed us personally. Went to Parker’s bbq while they worked on the trade and numbers.Not much back and forth Frank gets Down to business and explores all options to get you a good deal. Good experience.
I purchased a used 2014 Mazda CX-5 and the process was very smooth and easy. I never met him in person, but Ben was friendly and helpful over the phone and via email. They delivered the car to me in Northern Virginia, and Ive had it for about a week, and so far I love it. They put new tires on, and they did a great job fixing up a few scratches. I would recommend this dealership.
I just moved to North Carolina from New Jersey and I had to find a new mazda dealership to service my CX-9. I searched for a few dealers and went through the reviews decided to go to Medlin in Wilson and I’m so glad I went. I scheduled an appointment the night before after hours and went the next afternoon and they got me in and out in no time and they didn’t hit me with additional service that I didn’t need like the dealers in New Jersey do every time I go for service. Medlin is now my dealership to do business with and I will definitely recommend them to my family and friends. I wish my previous dealership was as friendly as the people at Medlin and I can’t wait for my next service visit with Medlin.
Really easy to work with group of people. Lee Braswell really made the car buying process simple and easy. Detailing was adequate but not exceptional.
Bought a CX-5 from Medline Mazda last week. Marshall was my sales person and he was great. The car buying experience was a pleasant one. This is from someone who has purchased many vehicles over the years.
I went in with the intention of buying a used car, and ended up leaving with a great deal on a brand new Mazda 3 instead. My salesman was Mike Berkowicz - he and the rest of the staff are very friendly and went above and beyond with helping make the purchase go smoothly. Highly recommended!
Employees are friendly. Does not take long to get repairs. I would recommend to all. James Joyner
We just purchased our new Chevy Traverse for our family of 5 through Logan Porter. He was all ears for what we needed for our family and got us in a beautiful super roomy new ride. We are very pleased with our experience with Logan and Medlin of Wilson. If you are looking for a new car you should definitely go see Logan.
Excellent car buying experience! Everyone was helpful and our sales rep, Logan, was very knowledgeable and personable without being pushy. Everyone from the owner to the finance person was super eager to get us into the right vehicle and make sure it was a good experience. I love my new CX-9 and Im happy we purchased it from Medlin!
We had an outstanding experience at Medlin Mazda. It was a no hassle deal with a very fair price on both the trade in and the sticker discount on the new CX3. Logan is an extremely knowledgeable and personable sales representative and the sales manager, Frank, could not have been more helpful and friendly. They met our every need in a conscientious manner and with great efficiency.
Marshall and Ben were great we came from Zebulon and had a good experience with both of them.
First, let me say, Thanks Medlin, for hiring a great team of people! I had never bought a car from my hometown of Wilson, NC, because I didn’t feel like I mattered, to a few of the dealerships here in this town. But, in 2016, I met “Team Medlin” of Medlin Buick GMC of Wilson, NC. Since then I’ve purchased not one, but, two new cars from this dealership and couldn’t be happier.One of the main reasons I’m happy and satisfied is because of my Awesome Salesman, Marshall Heckman. This young man is a true example of what makes a good salesperson: He listens, he shows empathy (he felt what I felt), competitiveness, confidence, enthusiasm, honesty, great communication skills, his love for the company he works for, very thorough, understanding and so charmingly patient. Marshall will go far, in his chosen profession and I wish him nothing short of the very best.There’s another reason I enjoyed my visit with Marshall, and that is, he sold me a banging, sweet 2019 Mazda CX-5 ...brand NEW off of the showroom floor! Thanks, Marshall and GOD BLESS!!
Easy to work with. No high pressure sales and things went very smoothly. Karen Godwin was great to work with from start to finish.
Marshall was great to work with helped me in my search for the perfect car for me!
Marshall was great to work with drove up from SC.
Service is great. Work time is acceptable. Nice clean waiting area. And a kids play room