The Very Best! No Question About It! Again: The Very Best! Zero Competition With The Kind Of Service They Provide! Five Star Quality! Professional All The Way! No Words To Express Our Satisfaction! Thank You! We Are Overwhelmed And In Utter Awe With The Quality Of Service!

I had ordered a laptop which, shortly after arriving, showed obvious signs of screen failure. Amazon was hard to work around to get help but once I contacted Michaelelectronics2 they immediately helped me and was able to repair the issue in record time. Regardless that there was an issue, the response and help made the transaction a positive experience.

Hi Zoltan, I really want to thank you a lot, for all your help, the computer is working very good up today, thanks a lot for your patience and understanding, Excellent good services!!, wish you the best! Best regards!!

We purchased 3 Intel NUCs and the devices were shipped and received quickly. The devices were just what I expected. I did have to contact support regarding the Windows 10 product key. They were quick to respond and resolve the issue.I would definitely purchase from them again.

I am making it a 4 star review because they sent me a lower spec model than what I purchased and also the number wasnt under the contact us page. I ended up finding the number and calling customer service. The customer service was very professional and helpful, the return went very quick and smooth.

Michael Electronics it a great place to address your computer needs. I have had a great experience with them. Their technical support team led by Zoltan is best in class. He personally took the time (30 minutes) to answer all my questions. I recommend them to anyone looking for a computer. They stand by their product.

New Dream Inc (aka Michaelelectronics2) provides a level of customer service that is hard to find these days! Understanding, responsive, problem-solving customer service!Long story short, a laptop I ordered online did not make it to me. To replace it, I was being told by the company through which I made the purchase that Id have to pay an extra $300+ since the price had increased. The supplying vendor, Michaelelectronics2, and specifically customer support representative, Zoltan, however, understood my stance that I should not be financially penalized for whatever caused the non-delivery. Essentially, I was allowed to place a new order for the same price as my original order in spite of the increase. They were professional, understanding, quickly responsive.Given the opportunity, I will definitely make purchase from New Dream Inc. again.

Great support, the customer service was good and they were very helpful my laptop arrived very quickly.

I purchased an ASUS Zephyrus G15 GA503 from ME2 several months ago, and it developed a strange sleep/shutdown issue. I contacted ME2 with as much information as possible to try and resolve the issue, and have spent the last two months going back and forth with Matthew and Zoltan, totaling over 70 emails, with various diagnostic, software, and hardware help. We decided to RMA the unit, and Matthew was very helpful in selecting a proper replacement, and was very accomdating trying to exchange the unit for some desktop components. I eventually opted to keep the GA503 and go a different route for my second use case, but the outstanding customer service and technical support from ME2 will definitely yield recommendations and repeat business from me.

The tech support was great to help me install my SSD drive on my HP Envy X360 laptop. Zoltan was friendly and patient and everything went smoothly.

I had a problem with sound input - Zoom folks could not hear me. After trying to find the answer myself I gave up and let HP Quick Assist. After an hour or more they concluded that the microphone was missing or defective. They suggested sending it to them and they would get it back to me in 2-3 weeks with no guarantee that they would not wipe it clean of all the software and setting that took me days to configure. And I really had to have the computer for important projects underway.I called Michaeelelectronics2, from whom we bought the computer, and their technical support person, Zolton, used Quick Access to find and fix the problem in 27 minutes. He clearly knows his stuff. He was professional, proficient, courteous, and friendly. I highly recommend him and Michaelelectronics2!

I am the sole bookkeeper for a small business. I purchased a new computer from Me2 and had been fighting with my computer for a week, trying to resolve a QuickBooks issue, getting my Qb moved to my new computer. Intuit customer service tried multiple times and failed to help. I reached out to Michaelelectronics2 for tech support regarding a simple computer issue and Zoltan was able to resolve it quickly and then also resolve my QuickBooks issue!!! I don’t know what I would have done without his help! My business would’ve been in huge trouble! I am so grateful! Highly recommend!

Zoltan took his time and energy to help me with an issue that he really didnt have to, allowing me to complete a memory upgrade. I appreciate people like him, that are willing to share thier time and experience to help others, and save them a few dollars in the process. Thank You Zoltan, for your kindness and your experience.

I do a lot of on line buying, and these Guys are as good as it gets! High Quality Products, and Service. I received my order quickly, in excellent condition, and packed for a hurricane. They answered my follow up questions promptly and knowledgeably.. You wont go wrong buying from Michaelectronics2!

The HP ProDesk 400 CPU purchased from Great Price Tech began having an issue with the fan. I reached out to them through Amazon and received an immediate response. After providing a photo of the internal fan, they quickly sent me a replacement. Easy to install. My PC is running great again. Thank you for the excellent service!

I bought a high-end laptop here, and five months later, it started having frequent crashes. As a software developer, the laptop is my office, and I was worried about having to send it somewhere and be out of work in the meanwhile. I wanted an experienced engineer to speak so we could troubleshoot it together rapidly and only have me offline the minimum amount. Thats exactly what I got, with zero drama, and the issue was diagnosed immediately and a new RAM module sent to me. I am quite pleased.

The service I received was professional and dedicated beyond my expectations.

I received my new laptop computer promptly. I did have an issue with downloads and upgrades upon initial start-up; however, Zoltan from Michaelelectronics addressed my issue immediately with professionalism. He also followed up with me to make sure I had no other problems. A little helpful hint, an antivirus program can prevent downloads and upgrades. LOL

Met these guys at PDXLan 2019. Great customer service and excellent prices. They were selling keyboard/Headsets at even lower than black friday prices. I will buy from these guys again for sure. I did not win the backpack + lootbox, but got a really great deal on the MSI GK80 keyboard.

A year ago, I bought a NUC computer from Michaelelectronics2 through Amazon. Two days before their warranty expired I contacted them by email about an issue with the 2 TB solid state drive. Zoltan Szasz contacted me and offered to immediately send a new drive. New drive is installed and working great. The quickest and most hassle free tech support Ive experienced in a long time. Thanks Zoltan!

I walked in today to get my Lenovo laptop repaired. The staff were warm, friendly and welcoming. I received immediate help from a highly knowledgeable technician who repaired my computer while I waited. This repair fixed a problem created by a less skilled technician from a different repair service. It is hard to find computer technicians who are knowledgeable about Lenovo laptops and skilled in repairing them. I feel fortunate to have found Michaels Electronics and will use them for all of my future repair needs. I recommend them highly.

Ordered a laptop on Amazon and delivered by Michaelelectronics. The laptop arrived on time. It was well packaged, and everything was working out of the box. No blemishes. All at a great price. As a bonus, a USB hub was included.

I bought and received an NUC mini PC from MichaelElectronics2, via Amazon. The NUC was delivered quickly and there were no issues with product quality. However, I messed up my Windows password and needed help from technical support. The support was fast and effective, and Im happy. I highly recommend this product and this company.

Had a great experience purchasing a game here and recommend their good prices and excellent service.

I ordered a laptop that seemed like a great deal from them through Best Buy and shortly after i placed the order, they order status was changed to cancelled and the laptop posting was deleted from the website - Likely a fake posting. Very deceitful on the part of this seller and Best Buy

I ordered a laptop from Amazon and received a call that an exact model (just slightly larger) was available as my original purchase was not. I asked multiple times if the laptop had a camera and was assured it was. The laptop arrived and it did not.I then had to schlep it back to the store and returned it same day. Despite having both drop off and delivery confirmation, the store is telling me the returned laptop was lost and now they have to wait for the results of an investigation with UPS to refund my money.So now, I am carrying the financial and time burden of receiving a laptop that is NOT what I ordered (despite being assured it would be), bringing it back, and their alleged mishap with UPS.Stay away.

I have dealt with them on several occasions. Ive bought a new laptop, and also ive had several instances of contacting their customer service for various thing.First ill say--The laptop i bought was beyond exceptional. They had done some modifications to it, and made it superb.Second--Their customer service department is outstanding. They reply fast, and are always friendly and respectful. Ive never NOT had my questions and inquiries answered to the fullest. Customer Service rep Zoltan is the most recent agent ive dealt with. And he went well out of his way to provide me with everything i needed.Thank you very much, Michaelelectronics2.

In short, only visit here if you appreciate good old fashioned quality, friendly, competent service!

Opportunistic vultures that follow through on nothing.I ordered a GPU over a week ago and was “guaranteed” a delivery that should have taken place days ago. Then, I was “guaranteed” that I’d get this item today and guess what, NOPE! Maybe next week. Maybe never! Scalping GPUs is one thing but not following through on your word and trying to blame the delay on another company is trash.I paid these scalpers $$$ because that’s the World that we live in. For that price, you should get in your car and drive the product to my house. All capitalism, no integrity or honor.Guaranteed POS’s!

Scalping gpus was on Amazon but on top of it triggering the instock bots by changing their price and resetting it in the hopes someone accidently buys rushing to hit buy it now

After being let down by another computer manufacturer (Lenovo laptop battery was defective DOA new in box & sealed), I went on a limb and tried Michael Electronic 2 (ME2) as they were advertising drool-worthy laptop specs on an Asus gaming laptop in which I heavily trust Asus. There was a little bit of a hiccup, but this is where the 5 stars rating comes into play. There will always generally run a chance of a hiccup with any transaction with any company anywhere. Recovering from that hiccup is what makes a good company great. For all I know, me personally, I couldve been the impatient person that caused the hiccup which had to do with stock and availability. They may have already had my product pulled. But anyway, Matt with ME2 took immediate ownership and command of the situation and not only did he make sure everything was good to go, ME2 also sent me my laptop via 2nd Day Air shipping (yes I noticed!). Some authorized resellers open their product first. ME2 left my Asus laptop box security tape sealed and intact. YES, I would gladly do business with ME2 again! I will be hunting down RAM sticks pretty soon actually :D

Actively engaging in scalping on amazon. kindly avoid

No better than scalpersScalping people for gpus in a time where most people are looking to actual retailers to find them at msrp. this company has listed multiple gpus on Newegg for exponentially higher than their retail value, even with the current tariff. On Newegg business they have an rtx 3090 that retails for roughly $1600 US, instead pricing it at $3300 USD. Ive read replies to reviews that call them out on the same thing and the companies rebuttal is that this price increase is due to the current tariff and in some cases scarcity. With the 25% increase on price that the tariff ensued, that card should be sold for no more than $2100 (I want to point out that this is not the only product they are doing this with). All products they are selling through Newegg business that I have seen are listed with a roughly 60% price increase (with the tariff accounted) and even other products on their own site can be found elsewhere at much more competitive prices. Looking on sites such as eBay and stockX where scalpers are congregating to resell cards at a massive markup, it appears that MichaelElectronics2 is using those sites to base some of its prices. Scarcity is not a reason for a professional company to price gauge its customers, that is something that people who lack morals use as a justification for doing something like this (Think the people who were buying all of the sanitization products and re-selling them for exponentially higher prices at the beginning of the pandemic). If you are considering buying from this company I recommend that you look at the manufactures site for the products actual retail price and make sure you arent being scammed and if you are, I encourage you to buy elsewhere.

Currently scalping FTW3 ULTRA 3080s for the exorbitant price of $1,600 on Amazon. While this may be necessary for the store to make decent margins due to the shortage, continuing to sell them at doubled MSRP is extremely predatory to those desperate for cards.Regarding Response: Yes, as I stated I understand you might be in the same situation and these prices may be necessary to make decent margins off the card, however it is profiting off of peoples desperation for a card in this market. It is of my opinion and others that the most ethical approach to this is to not stock the card at all until supply has reached a point where it can be sold at 120%-130% current MSRP. Definitely not a respectable approach for any business to get involved with this at the moment.

Giving 1 star review due to the fact that you are price gouging and scalping video cards along with other computer components. 0/10 would not recommend to a dead squirrel. Hope you sit on your overspent inventory until it goes for 50% less than what you paid. Scumbag.

Asus ROG Zephyrus 17. My first Asus product. Michaelelectronics2 provided exceptional service. Same day shipping. Reliable tracking. Gremlin-proof packaging. It could be dropped or thrown around and the laptop would be fine. Arrived on time and in great shape. The backlit keyboard is top notch. OS was current after one brief update. -It was not a stock product that sat on a shelf for a year! FAST load time and login.....replacing an older system. I could imagine this being a 5 year computer though I normally replace my personal electronic devices more frequently. Display is fantastic and as bright as I like. The Asus backlit mouse is a great match to this laptop. Sound is excellent. Battery life great. Buy with confidence from Michaelectronics2.

Michaelelectronics2 buy base model laptops from manufacturers and upgrade to sell at an exorbitant price. You wouldnt know very much about this practice until your laptop go though warranty and expended warranty process. When you buy upgraded products, and look for replacement, you basically get the base product the manufacturer sold to these guys. I bought a 4 Terabyte SSD, 32 GB RAM and Windows 10 Pro, After many repairs, the manufacturer agreed for a replacement; I was offered 1 Terabyte SSD, 16 GB RAM and Windows 10 Home.

Great customer service and excellent prices!!!

Why would you accept service contracts from manufacturers if you wont honor them when drop off occurs? Get your business together or close, but dont make people waste time driving upstate only to be turned away.

These guys scalp gpus on Amazon for double the list price theyre nothing but trash I hope they go out of business

Had an issue with a poorly configured custom gaming laptop they sold through Best Buy Market place. I returned it, they only refunded me 80% and didnt want to refund me the 20% claiming a restocking fee. After a few weeks of going back and forth, getting Best Buy and my credit card company involved they finally returned the 20% which was equivalent to almost $1000 CAD. I raised the rating 1 star because I got the refund back, but they should have been more reasonable to begin with. The laptop was returned because it was sold with a poor custom configuration not because of a personal issue with it.

These guys are scalping 30 series gpu on Amazon MSRP $399 they are selling it at $950. Unethical.

Ordered a replacement Asus laptop and the experience & speed of the delivery was wonderful. They packaged everything neatly and safely, ensured rapid processing, and were very helpful when asking any technical questions as to the laptop specs. All in all, would recommend to buy from them again!

Zoltan is an expert and very good to work with. He made short work of the issues I was having and got me back up and running right away. The best and true CUSTOMER SERVICE I have ever experienced!

The customer service sucks!! I had a chat with Zoltan, who refused to provide a return label - UPS/FedEx is charging 90+ dollars to return the merchandise.I also canceled my order of the 49-inch dell monitor I purchased from here, which cost almost $1600.This place will never see a dime from me again.All, please stay away!!!

Straight scum of the earth right here dont use teach them to not add 50% price increase to items they sale

Excellent customer service! Chen was extremely knowledgeable and made purchasing a computer online during “finals” crunch time a breeze. I highly recommend Michaels Electronics!

Scalpers trying to sell hardware for like 3x MSRP

I bought a laptop from them with a lot of upgrades that I could not find anywhere else for the price. I ended up having some issues with blue screens. After providing some help over the phone they determined it was a defective part and under their 1 year repair warranty took care of the problem and had it repaired and shipped back. Very customer focused and friendly service!

Great customer service! Had an issue with pay pal but they were very helpful and understanding with the matter. Couldn’t ask for better! Will do business with them again.

I recently purchased an upgraded laptop from Michaelelectronics2 that arrived with a hardware issue. They were very prompt in getting back to me when I reached out about it and fully took care of the issue. I was expecting it to take much longer to be fixed since I had to send it back to them but they surprised me with their speed! I was very grateful they fixed the issue and got my laptop back to me so quickly. Id definitely recommend them based on their quick and friendly customer service and the great laptop I have.

The entire team at Michaels Electronics2 is amazing. They have done so much for us and their follow-up is the best in the business. I cannot recommend highly enough!

Purchased a High end upgraded MSI Desktop from Michael Electronics 2. The PC came on time, was in great working order and exactly as advertised. The mouse did not work, which a quick and pleasant call to their great customer service fixed. They sent me a new mouse & a loot crate from MSI, all free of charge. They are easy to contact, polite, highly helpful, and USA located . I cannot recommend this company enough!

Would not recommend anyone to this place. Poor customer service, terrible communication, false advertisement, then they act like its your fault when they get called out. Ordered over night shipping but apparently I have to wait a full week before I get my package. Too bad I cant rate any lower than a 1 star because they deserve an extremely low rating.

The worst customer experience ive ever had. No effort to help me, literally stole 12 dollars of mine with no intention of giving it back. Never buying ffrom this joke of a place.

Dont buy from Michaelelectronics2 (New Dream Inc.) unless you are a computer professional or you have your own IT support. This companys support is poor to non-existent. I have been getting support via email only and it takes 24 hours to get an answer. The advice I received, to perform a complete reset of my computer (in other words start from scratch and reinstall all your programs and files) has resulted in a computer that is now seemingly frozen. And because it is Saturday and they are closed on weekends, I am stuck till at least Monday.

I found ME2 on Google maps after a visit to Frys in Willsonville on the day after Christmas, finding that Frys had zero computers for sale. I found ME2 office and was greeted warmly by Chen, the company founder. He showed me he had far more inventory to offer than Frys or Best Buy, or anywhere in the area. They hooked me up with a ROG Strix GL10DH, an HP 27er monitor for a great price. Ill definitely be visiting again!

I purchased a laptop from MichaelElectronics2 through Walmart, but Walmart didnt forward the information quickly enough. I had paid for overnight shipping and when the product didnt arrive the day after I ordered it I then got Michaels information from Walmart and called MichaelElectronics2 directly. The support person did such a great job! He figured out that it was going to be some extra work on their part to get the laptop to me in time for the work requirement I had, but he put me on hold and got directly with the factory. He then owned the problem through to completion, following up with me directly via email to let me know tracking and status. Imagine that! I didnt have to call him, he kept me informed! Awesome customer centric support!!

I spent several weeks researching computers for my wife. I found several on Amazon, Best Buy and Wallmart that had most of the features that I was looking for, BUT. Ram was 8 not 16, hard drive was not SSC or the sizes weren’t correct. I noticed on Amazon and Wallmart that the computers were provided by ME2 MichaelElectronics. I contacted MME 2 who are located in Wilsonville Oregon about ordering a computer with my Ram and Hard Drive options. They provided me with a All-In- One HP 27” 4K Touch Screen computer with my options. Check the ME2 website for your future computer needs.

The service provided was clear, friendly and very knowledgeable. They did not mind sharing their time and knowledge. Much appreciation

Zaltan was great. He helped me with the reboot that fixed my problem.

The service I received was professional and dedicated beyond my expectations.

Above and beyond customer service. Zoltan took the time to call me personally and helped address my issues. Greatly appreciate dealing with companies like this. 2 Thumbs up!!

Great support, the customer service was good and they were very helpful my laptop arrived very quickly.