I had been in the market for a used Lexus RX330/350 for my wife and daughter to drive and had been looking at listings far and wide (I am in New England and my search included listings as far as Texas and Chicago) when I came across Albertos listing. I have purchased several cars out of state before and one of the concerns is always whether what you are seeing in photos truly represents the car. As a photography hobbyist, I know some of the tricks used in sales photography and spotted nothing of concern, but I was going to have to fly down to FL to see, hear and drive this car in person. Speaking with Alberto on the phone, I could tell he was an honest, sincere person, and my hesitancy to travel to this car in particular (over the large, certified dealerships for the other listings in the other states) was immediately erased. When I arrived to meet Alberto and view the car, I was not disappointed in any way. The car was exactly as described and represented, and Alberto was as real, and sincere as I could hope for in human, period, regardless of the fact that we were engaging in business, and a pleasure as well. Of course, another factor was the pricing itself. After much research and searching, I literally could not beat the price for the value received (and no surprise fees or costs, either). I drove that Lexus back to New England over the following 2 days and it was, and continues to be, a great purchase. I will return to FL to buy from Reliable Rides again when my next daughter is of driving age. Thank you Alberto and Reliable Rides!
I purchased a vehicle with reliable cars and it was a pleasant experience, I was nervous but Alberto made me feel comfortable. They were super nice after I drove off with the car he called me later in the day to ask me how I was.
The introduction to Alberto and Gail was a great experience. They made us feel at home and gave us good advise on the car we were purchasing. Ever the gentleman, Alberto even recommended financing that was about 1/2 the cost of what we had lined up for ourselves. Thanks Gail & Alberto!!!!
5 Stars! Alberto will get the job done no matter what the challenges are, I rode by on my bicycle and saw beautiful cars for sale on his lot, I was sweating and looked terrible on short notice he came by after I called and treated me like I was in a business suit he looks at the person as a person, I didn’t need a car I have a beautiful vehicle already but my daughter who attends college needed one and he had a perfect one for her, we talked in his office on a personal level as well, I am a Sr. Finance Analyst for a major auto company so I am well versed at how car buying goes Alberto didn’t just try to have me work with any company for financing he gave me the best one, nice cars and helped me find a great finance company as well I would definitely refer my family and friends and use him again, thanks Alberto for being a great human and super sharp guy as well.
The services at Reliable Rides are second to none. I really admire the professionalism displayed while purchasing my vehicle. I recommend you stop in if your looking for an excellent ride with low milage.
I sold my car to Reliable Rides it was an easy process and Alberto Piral is a very friendly and professional guy.Thx Reliable Rides
Awesome service very personal with no pressure to buy. Transparent and kind. If you need a used car go here!
I have bought several cars from them and sold also several through them. Their service is great, very personal customized service that took our needs in mind and got us what we needed and wanted for a very good and fair price. They take the time to look for the right car and present you with several options and alternatives. Highly recommended!!
Bought my 2019 Mazda CX9 with Reliable Rides Inc about a month ago. It was the second car I bought from them. The level of professionalism and quality of service is beyond expectation: easy and fast negotiation, fair prices, no hazles. Its never been so easy to buy a car. I do recommend Reliable Rides.
Wasnt to impressed with this website but I think one should verbalize or visit in person. It would be a long drive for me so this would not be an option.
Wouldnt buy a used car anywhere else. Alberto has really fair prices, on a great selection of cars. No lies, no tricks. I didnt think this existed but Alberto is the best.
Albert and team are always to go an extra mile to provide the best deal. I recommend to check with them always. Very pleased.
Reliable Rides is a great place to buy a car. Umberto was very honest, professional and helpful in the decision process. I would definitely recommend.
It was a very smooth experience. Great price and amazing customer service. Highly recommended!
This place was awesome, I was able to buy a Truck there and they took care of the tag and everything. The vehicle was exactly as described he didn’t try to hide anything very helpful. I will definitely buy a car there again.
Alberto was great it was a very smooth transaction
Five star purchase from start to finish!! Albert delivered an amazing car with first class service! Highly recommended, Albert was very attentive to my needs and questions.
Very pleased with Reliable Rides service. They got us the car we were needing for our teenagers and delivered it on time in a perfect condition!
What a pleasurable experience I had with the family that owns and operates Reliable Rides. I was anxious about buying a car and had some credit issues. Gail and Al were pleasant, patient and forth coming....and I had lots of questions. I got a lovely car for a reasonable price and I feel really good about my choice. I cant say enough about the entire experience from beginning to end. Thank you Reliable Rides!
As the name says... the service and vehicles are Reliable, the staff is courteous, caring and helpful. We could not have hoped for a better dealership, they were attentive to our special needs and understood our financial situation, they went that extra mile to make our car purchase possible...We have no hesitation in recommending Reliable Rides... A 1 service.
Reliable Rides, great place to do business at, trust and honesty is what you get...... Very uncommon to find a Dealer with such a straight forward way to do business ......
Very happy with the overall process, A deal was done, very easily, honest .I would definitely recpmmend . Thank you guys !!!
The customer service level of the staff at Reliable Rides inc, has exceed all levels of my expectation. They were knowledgeable in all aspects of auto sales and services, and were professional in responding to any questions that were asked of them.The proprietors were diligent at working with me to make my auto purchases affordable.The companys name is indicative of the product(s) they sell.
Very nice folks! Great car service.
Yes, Reliable Rides has truly lived up to its name! If you are looking for a car you can depend on, I highly recommend this company. I had a favorable car buying experience as owners really delivered a high quality of customer service.
Great experience with this dealer. They are serious people and would be available for any needs after purchasing a car
Excellent service by Alberto. 100% recommended.
Good people. Good service while being family owned and operated.
Great service, no pressure to purchase a vehice, it must fit your needs.
This place is a complete rip off. Clearly the positive comments in this section (the few there are) were left by employees and close friends. First of their inventory is ridiculously overpriced. Secondly, they should be sued for false advertisement because of their name. The first car we got from them had trouble every single week for almost a year. And because it was under their limited one month warranty that states that no one else can work on it or it would void the warranty, wed get the repairs done with their mechanic. Not only would it take 3 to 4 days for them to get around to it, but less than a week would go by and something else would go wrong with the car. After the entire tire drum flew off (while driving) we traded the car in for a Honda. (They gave us no credit from bringing back the first car -which they are repairing and preparing to resell- and paid full price for the Honda including down payment) The Honda had a blown head gasket weeks later and was over hearing since day one. We traded that in for a car that they guaranteed would not give us problems... Lies!! It is now sitting in front of a Walgreens 8 blocks from my job at 2am because it stalled just before my shift began. Dont know what the next step is because they dont open until 10am (but always late), they do not provide tow service, do not refund the money you pay out of pocket to tow it, we just had to spend $60 a week ago to tow it in for the starter, and we are on our last leg. $80 between us after the $300+ payments we are making to them to cover the down payment and another $250 in insurance, plus rent, utilities, gas, and groceries. Bottom line: If you value a dollar and work hard for your money, I beg you to go anywhere else. The arbitration agreement they have you sign will leave you a sitting duck. They are rude too. Falsely accused us of removing the tracking device from the car but it was never installed. Man yelled at me like I was his tainted seed. Gladly not, good sir.
I would highly recommend buying a car from Gail and Al, the car I have is a 2002 Toyota Camry LE, I bought it with 50k miles, and now it has over 160k miles and still running GREAT!!
Great family owned business. They are very nice and helpful.
I got my 2004 ford focus from al and gail after shopping all over the world I found the car in a auto trader add.. after a short test drive we came to an agreement on price rather quickly and they help me to get insurance and a new tag on the spot I drove away in my car that day.. since then my brother sister and two freinds have gotten cars from them.. good down to earth ppl not your normal dealership
Very satisfied with the service received and exactly as described. Alberto is an honest person who helps you in any way he can and I recommend this place for anyone who wants to buy a vehicle with the greatest possible transparency. It was the first place I visited in search of a reliable vehicle and I have no regrets. I totally recommend it.
Just payed off my car! 🙌 yeiiii ..... Great costumer service and most important understanding people thru this COVID 19 pandemic.I am really happy I got my car from here.By the way thank you for the motivation message you guys always sendHappy I paid my cart !!! YEIII! 🙌 excellent customer service and most importantly people capable of understanding any inconvenience during this COVID 19 pandemic.Very happy to buy my car here.I add Thank you for the motivational messages you sent me!
An excellent personalized service, you can leave a specific model order and you get it, the most that stands out is the good treatment and service towards us customers!
The professional team of this car dealer is fantastic. Friendly and patient people who do their best so that the experience of buying a car here is like in big business, seeking to adapt to the needs and limitations of the customer. We will recommend and return. Thank you guys! // The professional team of this Car Dealer is fantastic. Friendly and patient people who do their best so that the experience of buying a car here is like in big business, seeking to adapt to the needs and limitations of the customer. We will recommend and return. Thank you!