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New England Auto and Truck Recyclers (NEATR)
800 Spring St, Winchendon, MA 01475, United States
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New England Auto and Truck Recyclers (NEATR)
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El
Review №1

I called and was looking for a Front Passenger door for a 2012 Toyota Corolla. Dan was absolutely amazing and very knowledgeable. He even taught me a few things I didn’t know. He found me the exact same color and style for replacement on my car. He was very kind and sent me several photos of different doors to let me pick what I wanted. I will definitely do business again with Dan and NEAT. More company’s should have employees like Dan. BRAVO

Jo
Review №2

Got a great deal on a clean F350 Cab from them as well as this awesome diamondback cover. Thanks Justin!

Jo
Review №3

Needed to replace my radio in my 2014 Explorer. I had a rough start getting a good radio. The first one was bagged and left outside on a rack only to have water inside of bag. The second one The cd player wouldnt load properly and I brought Justin out to see it. He promised me that he get me another one and would wait until I installed it to make sure it worked properly.Im giving it 4 stars because Justin was adamant about me being satisfied.

Da
Review №4

I was looking for a part for my car. I had the good fortune to find the New England Auto & Truck Recyclers webpage, sent them an email and promptly I got a response indicating they had the part. I had the real pleasure of interfacing with Justin Roy. If I would have to rate him between 1 to 10 being 10 EXCEPTIONAL, I give Justin 11! I have some experience in the Customer Support field. Justin gets the Golden Trophy because: He was pleasant, prompt, and enthusiastic. I can sense that he is passionate doing his job and individuals like him, in large or small company, can make a great difference. If I would be looking for another part for my car.. with no doubt I would contact him.. and I will encourage others to bring their business to New England Auto & Truck Recyclers. If I would have my company, I would do anything possible to hire Justin.. I am more than positive that he would be a great contributor gaining and keeping happy to customer and that means a good flow of revenue. Ernie

Sc
Review №5

This place was very helpful in locating what I needed. I ordered a whole new set of seats for my 2012 Honda Pilot. They were Grade A rated and after a good cleaning at home they clearly needed extra love to get there. I also had to go back to exchange the two front seats because they had different wiring harness. Nonetheless Justin helped the entire time and kept me updated. I put it all together and Im happy.

Ny
Review №6

I had an issue buying two wrong parts and I called spoke to John and he assisted me solving everything. He was very patient and not rushing me off the phone. I will definitely shop here again

Ma
Review №7

I needed an ac compressor for my car and Dan was really helpful. He got my VIN and got me the correct part - It was clean, looked new, and my ac is cold. Thanks “Schultzey”

Ni
Review №8

Saved hundreds on tires for my car! Staff was friendly and helpful, the owner even loaded up the tires for me. I will definitely be calling NEATR for all my auto part needs!

Ke
Review №9

So we bought a tail light which turned out to be wrong, decided to drive out and see about getting the right one. Sales Manager was super helpful and was able to insure we ordered right part and got it replaced within a few days. NEATR is a great option to save some money vs OEM parts. Great website and super helpful if you make the journey there.

Ro
Review №10

Well, if you have to buy a part for your car, they make it easy. After my son cracked the wheel on our Jeep Cherokee, I found a website that said NEATR had one. My wife called them to verify they had it and I drove up and sealed the deal. Upon arrival, I didn’t have the order number but Justin Roy remembered my wife’s name from her call 2 hours earlier!! Good customer service!

Ha
Review №11

I needed a part for my Civic and they were so friendly and helpful. Thank you for the quick response and helping me get my car back on the road.

Ki
Review №12

Justin R was so awesome and helpful! He definitely made my experience a lot less stressful!Would definitely recommend

Ja
Review №13

This place is so professional and will go out of the way to find your product for you. I ordered the wrong part twice. They refunded me fully paid for return shipping and made sure I ordered the correct part. I spoke with the owner John directly and he was awesome! Highly recommend.

St
Review №14

I have recanted my previous review of this company. The owner and I have resolved the issue I had and we had a very adult conversation on the matter and he refunded my money with a sincere apology. If I need any parts in the future I will use them with confidence. Thank you again for your help.

Mi
Review №15

Extremely happy with my new rims for my CRV... Kuddos to Justin R for being very helpful and professional right from the very first phone call! Highly recommend them!

Tr
Review №16

This place is the biggest scam going. I called to inquire about a transmission that they had listed for a 2008 Ford F-350 4X4 with 76,108 miles And a 6 month part warranty. I spoke with a Justin. Justin assured me that this transmission was driven and tested. With some hesitation I decided to give Justin the thumbs up. Justin gave me all of the wire transfer instructions. Once the money cleared their account they said they would ship the transmission to my repair shop in up state NY.The transmission arrived, we removed it and prepped it for install. Well this is the issue, the transmission of for a 2 wheel drive truck. I call snd speak to Justin my sales rep. We go back and forth, he calls me a liar saying that there is no way we sent the wrong transmission. That I was trying to scam him. I asked for him to arrange return shipping for the wrong part. Justin said we want you to return the part to us in person to make sure it’s ours. I’m 5 hours away I said… Justin said that’s the only way we will take the return. I drove 5 hours each way to again argue with Justin and owner JC. Both were rude to the point where I walked alway to regain my composure. Finally after another hour of back and forth they agree to accept the return. They told me they would mail me a check. I said that was unacceptable and I wanted my cash back that I wired them. JC told me he didn’t keep those kind of funds on hand. I told him I would wait while he went to the bank. He said he didn’t have time. Instead he offered me a post dated check. I reluctantly accepted it and drove home. Finally after 10 business days almost 2 weeks the check cleared. Stay far way from these slime balls, I wish I did

Ro
Review №17

Note to self, when it seems or sounds too good to be true it usually is.I drove 3 hours each way, yea 3 hours each way to pick up a wheel for my daughters car. It was the only one on the east coast and I needed it today.I called and spoke to Jay, and yes I am a women and he took advantage of that fact. I had asked him multiple and I mean multiple times if the wheel was in useable condition. He swore me up and down that it was.I said I’ll take it, but can you do any better on the price? Jay said sure, leave me a positive google review (or two, he was serious) and I will take 25% off of your order. I said can I do it when I get there and see the wheel? He said sure why notWe pile into the csr on a gorgeous Friday morning to drive up from 3.5 hours away. When we walked in the door we were met by a man eating his lunch that consisted of re heated fish 🤢I asked if Jay was available and that I had ordered a wheel with him.Jay walked over and couldn’t really remember what we had talked about. So I refreshed his memory. He goes over to his computer and comes back a couple minutes later. He goes “ya that wheel is missing and I meant to call you but got side tracked”WHAT I screamed followed by some profanity…..I wanted to speak to a manager or an owner. I was told none were available and that they are all owners and managers here. I was disgusted and left.Trust your gut, I wish I had

Ma
Review №18

Great price for top quality product.Delivery made on time.Package professionally prepared for shipping.I was very impressed.I Have the right part in perfect shape.Thank you so much.

na
Review №19

Bought 2 full sets of tires from them. My mechanic couldnt believe what I paid for them. That they were practically brand new ones. Considering how expensive a set of 4 are. This is well worth the time to come and get. As this is also where I had gone to to find a spare donut for a Toyota sienna van. All most impossible to find without rust and tire rot, it took awhile but they found one. Thanks justin . Always got great service from you.

60
Review №20

I bought a couple of rims from you, Justin your service person was extremely helpful and friendly, and a pleasure to do business with.

Ky
Review №21

This was the only place that had my door in the color I needed locally, Justin Roy was very helpful he made sure everything went smoothly and quickly, I will definitely make this my go to for auto parts for any builds I have in the future.

Lu
Review №22

Great place to buy parts I call same day I got my parts for my car. Thanks to hugo Nunez sale rep.

GR
Review №23

Justin Roy the best at it he do everything as he supposed to make sure his customers is happy went out all for it for some reason wrong item was being sent to me he took his time no frustration to get me on the go and make sure I get the right items as soon as possible he answered questions n help you out with what u need Thnx for the help homie

Jo
Review №24

This place is not at all what I expected. Drove 2 hours for a part that was broken. Stay away!

Ja
Review №25

Picked up a black leather interior for my 2013 Acura TL. Really happy with the seats. They take good care of there inventory. Also picked up two black leather seats for my wifes Chevy Malibu. Happy wife happy life!!! Will definitely be going back in the future when I need something for my car

Ep
Review №26

My disappointing experience was with Justin roy and Owner JC Cahill!I called after seeing a truck bed listed online for a 2018 Ford F350 SD in White. I spoke with Justin, after several photos sent, i decide to pull the trigger. Justin required a 50% deposit in order to bring the bed in from his other salvage yard. I wanted to pick the bed up as i was hoping to bolt it on with out having to do any paint work, other than a detail. Justin knowing this promised me the bed was 100% brand new take off over stock. I load up my enclosed trailer and head 237 miles north to Winchendon Ma. After meeting Justin he takes me to show me the bed. Upon seeing it i thought it was a joke. I said come on where is the bed ? This is just about as bad as the one were replacing. After going back and forth for 15-20 minutes owner JC Cahill introduces himself. I explain the situation. I ask why no one called me prior to me coming to pick up the bed, as Justin knew i was coming from am long way and after a direct bolt on bed. After more back and forth over a refund, he offers to let me keep the bed for my initial 50% deposit. I explain to him its not what i am looking for as its nearly as badd as the one i am replacing. He doesnt listen, he keeps telling me to back my trailer up. Finally after much more back and forth, he agrees for a refund.I dont know what all these good reviews are about. This place is a dump!

Yu
Review №27

I placed an order for $66 Honda CRV fuel pump via their website inventory. I received an email the order processing finished. I drove 35 mins to pick it up at their place. For no reason they refunded the money to my PayPal. I talked to an Asian salesman in person, he pretended not in stock game. He told me that he can order the part from his other place for $175. Brand new part cost $250. This is junkyard. Rip off tactics? Dishonest worker?

Ma
Review №28

Just picked up a bed for my Silverado that I found online, its as clean as they described, told me up front that it had 2 parking lot dings in the side, turns out theyre almost imperceptible. 5 guys helped me load it into my trailer. Justin the sales guy was very knowledgeable and personable, the whole deal took less than 5 minutes. Ill be doing business at NEATR in the future.

Wi
Review №29

Ive been using NEATR for probably two years now for my business needs. When I call NEATR, I dial up my man Jay everytime. Nothing against the other salespeople at all, theyre all great!When it comes to parts, NEATR has the pricing and availability of parts I need to run a shop. Ive dealt with LKQ before and theyre ok but I always prefer NEATR. The staff is just so much more knowledgeable and willing to help get their customers what they need and for such a great price. I couldnt recommend this business any more!

li
Review №30

Had been looking for a hood for my infinity q50 called and they where able to find it and have it delivered to the place in 1 day . When i got their not only was my part in great condition the customer service and the help their was amazing . When i arrived i was hesitant about the actual part fitting my car but justin roy assured me he was able to make it work . Its not everyday you find employees with positive attitudes who go above and beyond for their customers .he went above and beyond in helping put the part in the car . I was totally suprised at the service here . I was expecting i had to do it all by myself . I drove two hour but it was well worth it . Will be coming back to the remain parts .

Gr
Review №31

Stand behind the parts they sell, super helpful making sure it was the right transmission. Went out of their way to make sure I had everything I needed and the service and shipping was really fast.

Ro
Review №32

What a disappointment this place is. I read the reviews, customers are given a discount when they write a 5 star review. The owner is a pompous and arrogant person with no respect for his employees or customers.My story, it called on a Thursday and ordered and engine. I was told the engine was coming from their “other location” I said sure no problem. The guy on the phone took my info and said he would call me when it was in. I get a call on Friday saying the engine will be ready for pick up Monday. I make all of my arrangements, take the day off from work and drive the 4.5 hours to collect it. When I got there and saw the engine I just about fainted. IT WAS THE EXACT ENGINE THAT MY LOCAL YARD HAD AND TRIED TO SELL ME. The problem is the engine is true mileage unknown according to my local yard. How do I know this? I took a picture of the serial number and vin number off the engine at my local yard to try and do a car fax. When I did the car fax the car fax read like nothing I had ever seen. There were multiple mileage discrepancies. There was not the 56k miles the salesmen told me. They then tried to tel me it’s a different engine. Yada yadaI left, and so should you….their yard is TINY and I mean TINY… none of the inventory you see on their website is theirs. They buy from anyone and everyone, who ever is the cheapest, lie about mileage and condition and then sell it to you.Please please please avoid this place…those google reviews are too good to be true

Jo
Review №33

A part was sent from them that was broken and there was no issues whatsoever getting a refund. Thank you Jay for the great service! Would definitely use them and trust them for parts and whatnot.

An
Review №34

I love this place! Clean, quality parts at a GREAT price. I’ve saved a ton of money on parts buying from NEATR. Look no further, buy from here!

Be
Review №35

Called looking for an ABS Pump with a specific part number as any variation of the car would not work. Called and NEATR and confirmed they had the part. Had them double and triple check the part number which they confirmed they had it. Paid for the item and drove over 1.5 hrs one way (3 hours total driving) to pick it up once they confirmed they had it ready only to find out it’s the wrong part number. It was the wright part number on the paperwork but wrong engine on the paperwork. Total waste of time.

Er
Review №36

I HAVE BEEN ORDERING PARTS FROM DAN SCHULTZ FOR THE PAST 2 YEARS AND HAVE HAD NOTHING BUT A GREAT EXPERIENCE, HE IS VERY PROFESSIONAL AND HONEST.

Ro
Review №37

Great group of guys,stopped in to look for parts for a hot rod swap talked with an old friend steve G. hooked me right up with an great deal...impressive yard and inventory....salvage parts,used parts,brand new take off from factory parts....if they dont have it they can find it for you....do yourself a favor and take a look at this place i am extremly pleased with the service i received if you want to be treated like a person and not a dollar sign..this is were you need to come......

An
Review №38

Hugo Nunez was very helpful and professional, great fast service!!

An
Review №39

Really helpful guys! Helped me to get my broken tailgate replaced with an exact match!

Je
Review №40

Jay A. Was so kind and helpful. He went above and beyond to help me get the rear trunk hatch for my Toyota Sienna all set on the flat bed truck, improvised to make it sit scratch free and helped prepare it for the 1.25 hours trek back home, in the pouring rain. Couldnt have asked for better customer service. Thank you!

Ma
Review №41

I needed a radio part for my Acura and found NEATR to be the cheapest from what I could find. There wasnt an update on the package being delivered so I emailed and was replied to almost immediately. However my package was already delivered before I even read the reply email. I was surprised with the quick turn around given the world circumstances that I would get a delivery to Oregon this soon. The part arrived in great condition and sooner than expected. Will be recommending.

Mi
Review №42

I called last week for a tail light for a f350. Online, it showed at least 6 of them for $55. I called to confirm. Guy says, yes we have one. $65. I tell him it says $55 online. No big deal. I say Im on my way. He tells me its a 24 hour wait time. I asked for what, as he told me its on the shelf. Ended up hanging up on him and buying a brand new light for less. Hope they dont treat everyone like this....

Bi
Review №43

Great part selection. Fast shipping. The owner answers the phone and follows up on order status. Will do business with NEATR again.

Sa
Review №44

Jay Ablaza was absolutely fantastic to work with! He was able to get me answers and locate the parts I needed very efficiently! Would highly recommend if you are looking for used parts to call and ask for Jay! I will definitely use them again and refer as well!Thanks so much,

Ku
Review №45

Great service curbside pick up. Put parts right in the bed of my truck and I was on my way. Justin Roy !!

To
Review №46

Large, well organized auto and truck recycler with vast indoor and outdoor storage. Jay was very helpful with my purchase of OEM Ford wheels and called me back sooner than expected to let me know that the wheels were ready for pickup. Jay was working the window when I picked up the wheels the next day and personally had the wheels in my car in less than 10 minutes. Great experience!

Vi
Review №47

This was an absolutely fantastic experience. I had been looking for hood to match my Jeep Compass for a couple of months. EBay was between 600 and 700 dollars with shipping and most of the car places around this area wanted 500 to 700 for a hood that was painted with primer which means another couple of hundred to get it painted. New England Auto & Truck Recyclers was recommended to me by a friend. When I called Jay Ablaza answered the phone. He asked me the right questions and helped me find the information he needed to see if they had the correct hood for me. His attitude and the price he quoted me made it a quick and easy decision. I will definitely use their services again and highly recommend them to anyone searching for car parts. Thank you so very much Jay!!!!!

Da
Review №48

Great spot plenty of parts. Helpful and fast

Em
Review №49

Very nice and courteous people easy to deal with looking deep in to their system to find tou satisfaction in your search for your vehicle part or need. And ready to even accept the part from you where and when acceptable. I will go there again if need be.

st
Review №50

Great system in place. Easy to find your make, model and part number. Pictures and videos are very helpful when looking at the overall condition of the car. Joe was super helpful and friendly and had no problem helping us quickly find and get the part we needed. He knew his stuff !!!!If you’re in the market for used parts this is the place. Fantastic spot to find the part you need for a fraction of a new part cost. True meaning of recycling and helping the planet!!!!

Se
Review №51

Great and easy company to buy from. Products are cleaned and ready by the time slot you set. Worked with JC and he went more than out of his way to make sure I was satisfied. Will be buying from them again. If you’re looking for OEM used products that look new, come to these guys. Drove out 1 hr and 15mins and it was absolutely worth it.

ja
Review №52

Above and beyond what you can expect from any other salvage yard! dealt with these folks multiple times and every time is perfect. almost the entire transaction can be completed though text, which is so great. simply text them what you need and they get right back with a quote and shipping if needed. super polite friendly and knowledgable. their website also has photos and videos of their inventory, making parts locating a breeze. thanks guys!

Ja
Review №53

First Id like to start by saying I have no affiliation with his firm nor do I know anyone who works there. The guy mark and staff are extremely helpful and on top of there game. Drove 2 hours to pick up a transmission. excellent smooth transaction. I would definitely recommend this place

Re
Review №54

I am out of words to describe how professional and efficient these guys are. The manager is a true well spoken trustworthy businessman who actually cares about the customer. Very refreshingHe even gave me the number to another shop so I can find a part they did not currently have.Top notch

Pa
Review №55

Make sure you look at your part before you install but this company did help us out with this and thank you so much for that.

Je
Review №56

Best service personnel by far!

Ch
Review №57

Called for some replacement seats for my 2009 truck, Jay found me the exact replacements in great shape, and even had them delivered! Couldnt have been easier. Thanks!

Ma
Review №58

Shout out to Jay Ablaza and all of his helpful co-workers at NEATR for getting me out and riding this year on my first motorcycle! This team is as effective and patient as they come. Thanks again for all your help and advice with the monster =)

Da
Review №59

I started my search online but I had a few questions. The chat box was there and they answered very fast. Hugo Nunez was on the other end of the chat helping me answer all of my questions. After confirming a few things that I was iffy about I purchased the interior seats that I was looking for. Hugo was very helpful throughout the whole process of selecting the right part all the way to helping me with loading the seats into my vehicle.

Ro
Review №60

Found Jay to be really helpful and prompt, solid company to order parts from, stand up people.

Ge
Review №61

Purchased 2011 gmc tailgate to fit my 2009 chevy silverado called for fitment and fit perfect came to me from Massachusetts to Ill. In exellent condition nice people to deal with . I am more than happy thanks NEW ENGLAND AUTO PARTS well deserved 5 stars

Da
Review №62

Having no prior experience with salvage yards, I was pleasantly surprised with NEATR. Jay Ablaza was great to work with sourcing the right part. Quickly got me a very high quality replacement door for my daughter’s car. Price was a fraction of the cost of a new door. The door was in amazing shape. Took my damaged door and recycled it.I would recommend NEATR for good quality replacement parts for your used cars.

Jo
Review №63

Everyone was polite, professional and friendly. Great experience. I found out from the VIN of the motor I purchased they had issues form the factory, and they swapped it out with a newer one no questions asked, quick, easy and professional. Jay was professional and courteous. Couldnt expect anything more!

Pa
Review №64

Great place to deal with. Should have about anything you need or know where to find it. Hugo was a great help. Great prices too

Dm
Review №65

One of the best service for used parts...Jay helped me out honest and very helpful.. definitely coming back for more parts...Nice quality parts and description was on point 👌.Thank you👍

Ry
Review №66

I worked with salesman Jay Ablaza to find a fender for a Chevy cruze. He located a new fender at a different yard they have in New York and had the fender ready for pick up a day after I ordered it. Super fast turnaround especially considering the part was still on the vehicle when I ordered it. Very cool.Jay was helpful and super nice. Great communication.

Ma
Review №67

The console was reasonably priced, arrived 2 days early, well-packaged. In addition, it was in better shape than I expected. My conversations with Jay were pleasant and productive. Glad to do business with an organization that does what they say they will, and even stands behind their work with a guarantee.

Wi
Review №68

I found a tailgate for my 2009 Toyota Tacoma in the same color to replace my damaged one. Its more money than an aftermarket part, but didnt require painting. To me it was a good price. Jay was quite helpful.They were understanding when I ran late (by a few minutes after closing time) picking it up. An hour and a half ride to get there.

da
Review №69

I have never used a chat option before, but it worked great! Hugo was my contact. Gave me quick response, answered all my questions immediately. it was a great experience. Great pricing and when we picked up our parts everyone was friendly and accommodating. a Very professional business. thank you!!

Th
Review №70

Jay Ablaza was amazing. I called him for engine, within couple of hours he have an engine ready for me. I definitely go back to New England Auto & Truck Recyclers again for my automotive parts.

Ro
Review №71

I started my search online but failed at a competitor after the purchase. This time I had a few questions. Hugo Nunez helped me answer all of my questions. After confirming a few things that I was iffy about I purchased the Prius V fender. Hugo was very helpful throughout the whole process of selecting and verifying the right part all the way to helping me with loading the fender into my vehicle.

Ch
Review №72

Great customer service with Justin.

Jo
Review №73

Ordered parts for my 2015 Nissan Altima. Fender was spot on, packaged extremely carefully and arrived in perfect condition. Mirror was the wrong color unfortunately. Called customer service and spoke with Jay and apparently the color one I ordered was damaged and not what the description listed it as. They sent me a unit in perfect condition so that was a plus. Jay corrected the problem quickly and professionally. If I ever need parts again that I cant find locally Ill definitely be giving these guys a call. Excellent customer service, easy to navigate webpage, quick shipping. Dont hesitate to give these guys a call!

Mi
Review №74

The best customer service. Prompt, courteous and professional from start to finish. My Sales person, Jay Ablaza, was very knowledgeable and a huge help. Will definitely use them again.

Ni
Review №75

The whole experience at NEATR was straight forward and dealing with Hugo was a pleasure. This was my 3 or 4th time of buying stuff here, each time has been really easy. There was an issue on one of my orders and they dealt with it immediately. Will certainly be buying more parts from here.

Ch
Review №76

Tried to save money and purchased an old AC Compressor for my 2006 Honda Civic from here to have my Mechanic install it. Was never offered a Labor protection either. Did not work. Returned it for a full refund- no problem. BUT it costed me an additional $150 (additional labor and charging) to have my Mechanic reinstalled a new refurbished compressor and he was very reasonable. Working perfect now. DO NOT get a used electrical part!!!Update 9/28/2018: Jay called me personally and resolved my issues. Excellent customer service! I would come back and purchase all my auto parts here without hesitation!

Ro
Review №77

Jay was great at the beginning on the phone. I drove down from northern Maine and the guys at the shop helped me 1/2 an hour before they even opened and I was on the road an hour ahead of schedule! The doors I got were top notch! Super clean

Br
Review №78

Great customer service and automotive part knowledge.Thank you Hugo!

ea
Review №79

Good for 53, pull up in the parking lot.

Ca
Review №80

Ordered a part and was pleasantly surprised at the phenomenal customer service (thanks Jay A.) and the fact that I had it the next day. So easy and terrific price. Highly recommend!

Cr
Review №81

Just bought an engine for my car . Thad was very professional and I ended up working with Hugo to finish the sale. Felt confident after getting off the phone that this will go smoothly. Great seeing all the good reviews also hope to be a return customer:)

Mo
Review №82

I bought a used door for my Subaru outback here. An employee of theres named Hugo, helped me through the process and was very patient with me when I had questions (I do not know much about cars). I highly recommend them! Thank you again Hugo!

Jo
Review №83

I sold my junk car to New England Auto & Truck they made a good offer and paid immediately. Super happy

JI
Review №84

GOT TO SAY THAT ON THE PHONE JAY ABLAZA WAS POLITE, ON POINT AND HELPFUL WITH WHAT I NEEDED....ALSO, I GOT TO GIVE A SPECIAL SHOUT OUT TO DSchultz, WHO ALSO WAS VERY HELPFUL WHEN MEETING HIM IN PERSON. IF NOT FOR HIS KNOWLEDGE I WOULD HAVE BEEN ONE PART SHORT. MAD RESPECT AND LOVE FOR THESE TWO GUYS FOR THE HELP THEY GAVE ME!....P.S. SORRY FOR ELI BEATING YOUR PATRIOTS TWICE!💪😂

Mo
Review №85

Called NEATR looking for a part for my truck. Jay answered the phone. They didnt have the part on hand but hed find one. He called me a few minutes later said hed have it the next morning. I said to get it. He called the next morning when it arrived. Promises made, and kept. Price was right, service was excellent. And when I asked him to load it, he didnt complain a single word.Called Jay a second time for a new bumper, found one immediately and had it within 2 days. We knew it was coming with some damage, Jay wasnt there for pickup, but made sure to check in on it being OK with in a day or 2 and made sure to offer exchange it it wasnt OK. It was. Excellent service.

Je
Review №86

Jay ablaza was the sales person I was dealing with I ordered the wrong part and jay made me feel comfortable and replaced the part with the correct one with no issues. This is my first experience here and will be returning for all my parts needs. Thank you jay,,, sincerely Jesse

Ro
Review №87

Fast turn around, seat was in great condition and reasonably priced. Thanks for making it easy, and shout-out to Jay for getting it done right.

Ke
Review №88

I ordered a replacement wheel for my 2012 Volvo XC70 and all I can say is wow, it was in perfect condition and was packed with so much padding they could have shipped crystal. All this and it was at a fair price. Thank you.

Ma
Review №89

Cant say enough about how easy the experience was; Jay took great care of me. Will be going back when im in need of other parts.

Ry
Review №90

Jay Ablaza was super! Took the time to explain and show me personally the part I wanted. His communication and attention to detail was top shelf. I highly recommend dealing with him and I will definitely be back for future business. A+

Ia
Review №91

I ordered a complete rear seat set for my 2004 BMW X5 from Jay. Ordering was easy and he was cool to work with. Told me the seats were in good shape and they were! The set arrived via freight in a couple days, and in great condition right to my front door. No surprises and nothing was ripped. Saved me thousands from buying new or getting repaired. Thank you!

An
Review №92

Happy people and great service! Everyone was extremely friendly and eager to help. Thanks to JC and the fabulous crew!!!

Sa
Review №93

Got my BMW from here. Drives great & looks even better! Price was great too. Super happy with it. Everyone’s really helpful and nice too! 10/10 would recommend.

Ra
Review №94

Jay Ablaza was awesome. Very Helpful

Ed
Review №95

Cant say enough about the great customer service I received from Jay and Hugo at NE Auto & Truck. After talking on the Chat option with Hugo and getting all the info on a fender that I needed, I ordered the part online unsure of the condition on a fender. It looked to be in good shape in the pictures on the site, but I couldnt tell if there was any damage. Jay called me to let me know of the blemishes on the Fender and just to be sure, he sent me several photos to make sure I knew what I was getting. That added customer service made it a much easier decision on purchasing a used auto body part online. Plus the shipping was cheaper than anywhere else I could find. They get two thumbs up from me!

Ch
Review №96

I ordered a drivers side mirror for my Toyota Prius. It came very quickly & was in wonderful condition. They kept me updated through the entire process. From the order all the way through the delivery. I am beyond pleased with my experience with New England Auto and truck recyclers.

Br
Review №97

Absolutely the fastest, nicest and overall great customer service. Thank you so much Jay Ablaza!

ja
Review №98

I just want to share my experience with you. I had many emails back and forth with Jay. He was able to provide all the information along with pictures of my parts that I needed. Shipping was great, I received my part in one day. ( less than 24 hours). He was a pleasure to do business with. I stronger would be back for additional needed parts. Thanks for the great service. Jay is a asset to the company. Great customer service.

Jo
Review №99

Bought many parts from these people . Jay Ablasa is a very sharp man. They stand by their transactions. Very organized operation.

Ch
Review №100

Nicest folks ever to deal with. My parts were ordered and ready in 24 hours. They helped me load them into the car. It was a service with a smile experience from start to finish. The pricing was good.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:800 Spring St, Winchendon, MA 01475, United States
  • Site:http://neautotruckrecycler.com/
  • Phone:+1 978-297-0350
Categories
  • Used auto parts store
  • Auto body parts supplier
  • Engine rebuilding service
  • Junkyard
  • Recycling center
  • Salvage yard
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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