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Thompson Auto Glass Corporation
26 Haverhill Rd, Windham, NH 03087, United States
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Thompson Auto Glass Corporation
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Su
Review №1

Scheduling was a breeze, unlike another company I tried first. Thompson Auto Glass was recommended by my Insurance company and what a pleasure. Prompt and easy call to schedule. Mike and Tyler were on time, very friendly and polite, and had a new windshield installed in no time.I highly recommend this company.

Ti
Review №2

I had a tree branch shatter the panoramic roof glass on my Toyota Venza. Little did I know the issues I would have getting it fixed. Insurance set up appointments with glass places and I brought the car to them only to be told they can’t do the fix because it was too complicated and too much work. Called every Toyota DEALERSHIP in Southern NH and was told the fix was too complicated and they can’t/won’t do it. Was left with no car and no fix for over three weeks. Enter Thompson Auto Glass. Right from the start they were courteous and professional (which is rare in the auto repair industry) and actually listened to the issue with the car. Suggested I send in photos of the damage to make sure the proper part was ordered (every other company told me to drive in for review which is tough when you work) and they kept in touch with me through the process. The part came fast, they made the appointment and the car was fixed. I wish I had called them to start because I’d have had the car back in a week instead of the 5 weeks it actually took. I highly recommend Thompson Auto Glass. These guys are the best from the front office staff to everyone else. You won’t be disappointed.

Ri
Review №3

I was using a different glass company and was very disappointed with my last glass replacement. My insurance company told me about Thompson glass and had a rep call me. Joyce(the rep)called and I told her I needed windshields in my 87 GMC dump truck. Its a split windshield, and they did both for less than I ever thought I was going to pay. Now, they are my glass people! They have since put a windshield in my f350, front and rear glass in my Dresser loader. I dont hesitate to call, and neither should you. Call and talk to Joyce, she is just AWESOME! She will get you what you need and reasonable!

Da
Review №4

Thompson Auto Glass is the absolute best! My appointment was set at my convenience. The technician who completed my windshield replacement was courteous, professional, and very helpful. He explained the process and answered all of my questions before beginning the work. He worked quickly and went above and beyond. My truck was left clean and neat. I highly recommend this top notch company for your repair or replacement.

Wa
Review №5

What a professional and top notch organization. They were great from booking the appointment through execution of the changing of the glass. The truck was ready right when they said it would be. Joyce and Amanda are great. Glad to know I won’t have to worry about who to use for glass next time. Thank you ladies!

ja
Review №6

This company was recommended to me by my insurance company and also a friend in the automotive business. They were very friendly, fast and reliable. I would highly recommend them to anyone who is looking for any type of Automotive glass work. Thanks again! Jason

Ph
Review №7

The tech, Raphael, showed up earlier in the time window provided and was professional and meticulous! His speed and accuracy were not affected by his serious attention to detail. Attention to detail is everything and he was laser focused. I cannot say enough good things about the tech, the service, and communication the company has provided me. The process was simple and smooth and they even did the work right in my driveway! I was even concerned about the glass itself and the match to the factory glass I already had and was reassured on the phone as to the glass they use and the direct factory match. They definitely took their time and answered all questions as well.This company is running a very professional and quality level of service that is definitely a huge step above Safelite. I would recommend this company over others as their service has been unmatched!

Ty
Review №8

The technician was extremely knowledgeable and answered the many questions I had during the installation. It was evident that he was devoted to the customer’s satisfaction and quality of the work, not rushing to move on to the next job. He mentioned that he traveled all across Massachusetts and New Hampshire that day before arriving at my home, and he was still in great spirits. I highly recommend Thompson Auto Glass for any glass repair or replacement, and will only use them in the future.

Ca
Review №9

Thompson Auto Glass is my go to! As an insurance agent I am so pleased to have found a glass company that has the best interest of my clients at heart! Joyce and Sue have been such a pleasure to meet and always get right back to me anytime i have a question. This company hires all-stars, clearly! I had my windshield replaced by them recently and was so satisfied. I will continue to recommend Thompson!

Ma
Review №10

At the request of my insurance agent we used Thompson Auto Glass to fix a crack in the windshield.Initially we received a call from Customer Service and they left me a message for the wrong person and wrong car. At this point I gave them the correct information and all the details they for the new windshieldA week later a Tech came over with the wrong windshield. I took time out of work to be there and they came with wrong windshield. The Tech said they were going through employee turnover and he apologized for the mistake.A week later another Tech came over and once again did not have the correct windshield. This time it didnt come with the trim. They ordered it that day and the Tech finally put it on.He told me the car would have to be Recalibrated and I could bring it to their shop. A few days later I brought it to the shop to find out they could not do it and I would have to bring it to the dealer.I called the dealer and they said they could do it - for a costI would not recommend this company- Im sure they will post something trying to do some damage control, but in the end the whole process was dysfunctional.

Ei
Review №11

Repair person notified me thirty minutes in advance of his arrival which was well within the planned time frame. Procedure went quickly and seamlessly with all passes placed properly on new windshield. Gracious detail oriented service. Thank you!

Me
Review №12

Everyone was very polite and thorough! Great customer service. Set expectations at each step of the way which I love. Made taking care of an annoying thing easy.

Ba
Review №13

Very professional!! Worked with me and I worked with them. The Driver that was assigned to my mobile job unfortunately couldn’t preform his job due to the rain at the time. I was able to bring the car in to the location. This way the drive didn’t have to rush his other jobs just to come back to mine. I was able to have the job done at the location. Excellent customer service excellent understanding and drive did inform me what could have happen if the job was done in the rain. Everything was handle professionally. I appreciate this location very much!!

St
Review №14

Replaced my windshield and was also able to recalibrate it right there!! The work was top notch but the customer service was amazing. I will definitely use them for future needs and be referring friends/family!

Ab
Review №15

They were fast, efficient and so much easier to work with them another place I was originally going to try. They were also friendly throughout the whole process. Would recommend to anyone!

Br
Review №16

Ease of making appointment was great!! The service technician was AWESOME!! He arrived early, was very professional and efficient. He did a great job replacing my windshield!

Bi
Review №17

Small star crack caused by stone striking windshield. My insurance provider failed to add glass coverage and the repair cost was on my dime. Had a great conversation with Mark, office staff very professional and personable, waiting area is very clean, the glass repair is almost invisible, and my out of pocket expense was a very fair price. Local small business with great service!!

Kr
Review №18

Thompson Auto Glass did an amazing job! They are extremely professional and prompt. The installer called before he arrived and was very friendly and courteous. The job was done fast and he left my car very clean. I highly recommend Thompson Auto Glass!

Da
Review №19

I’ve replaced several windshields over the 1M+ miles I’ve driven over the years and Thompson Auto Glass exceeded my expectations by quoting a very fair price, scheduling the work when I wanted, confirming the features of the windshield as well as the schedule, providing excellent quality and completing the work when promised.

Jo
Review №20

The specialist I spoke to over the phone was extremely helpful. They helped me setup the claim with insurance amd set a date. Then I had to cancel my first date last minute which they accommodated with no problem. Then on the day of install I broke my phone and the technician was amazing. Tracking me down at home then giving me a lift to get squared away. I can’t thank these guys enough. Absolutely amazing professionals!!!!

Th
Review №21

I can only give 3 stars. Repair person did not replace two plastic covers that he removed from under the hood. I saw him put them in your van. He left without calling me to inspect.

Jo
Review №22

If want Quality workmanship for your vehicle with personal customer care, this is the best repair company we ever experienced. The customer service was exceptional with clear communication, prompt scheduling, handled all the paperwork and insurance with ease. Then updated me throughout the process and delivered as promised on time. The assistance with transport was a refreshing surprise. Our sports car was brought right to our door clean inside and out. Amazing find!! Thank you, Jolene

Ch
Review №23

I was planning to drive without a windshield altogether, but after talking to some of my (smarter) friends, they advised against the idea. So.....I met Thompson Auto Glass, and thats when our glass-repairing friendship began. To that tiny highway stone that chipped my windshield.....I thank you. Without you, Tiny Highway Stone, Thompson and I would have never me, and THAT would have been a complete travesty..

Ar
Review №24

Thompson was amazing. They worked with me to set up an appointment time that worked well for me and even with the inclement weather we had the day of the replacement appointment, they were able to work on it in my garage and get the job done quickly and efficiently. The glass looks amazing and it’s almost as if there is no glass in front of me! Highly recommended!

An
Review №25

Wonderful experience. Great staff. Attentive, personable, professional and informative. The job was done when scheduled and in short order. The new windshield is first rate. Completely satisfied. No need to call anyone else.

Ma
Review №26

Communicated throughout the whole process. Showed Up exactly when they said they would. Did a great job, everything was put back on the new windshield as it was. Great job, thank you. Would recommend

Je
Review №27

Not only were they the best priced among 3 other places, they did an awesome job. The gentleman that came to my work and did my windshield was very knowledgeable, professional and courteous. I will absolutely use them for future glass needs

Ro
Review №28

Fantastic experience from start to finish. Everyone I worked with was a 10. I scheduled an appointment easily and they came right to my home and got me fixed up really soon.

Ka
Review №29

An installer, Raphael, came to my home in Boston to repair a chipped windshield. He was personable, professional and helpful, explaining that if I was not satisfied with the repair he would replace the windshield. I saw it the repair was a little foggy so I asked home to replace it. The whole job was beautifully done within just about an hour. I am very happy with the redults.

ri
Review №30

Thompson Auto Glass did a fantastic job repairing 2 rock dings in my windshield . Arrived on time, polite courteous professional techniciantook care of my problem quickly and efficiently all with a friendly smile.Work was completed in my driveway which made it so convenient.They will get my business again for sure.Thanks !!

Ja
Review №31

The team member that was sent to replace my windshield was very clean while working on my truck and his work ethic was 10/10 he was in and out also and the new windshield looks great

Da
Review №32

Mark is the best in the business. Been a customer for 15 years. Never would I think to go to the zero customer service big glass stores again. Mark knows his stuff. Does great work and very reliable. He loves replacing the wind shield on my FJ Cruiser(s) but he is happy only down to one left

Ka
Review №33

Fast expert service. So happy my insurance company recommended Thompson. Was going to use Safelight. The installer was professional and courteous. I would highly recommend.

Ri
Review №34

Tech was friendly and professional. He had 25 years experience doing glass. They were recommended by my insurance. They came to my car. I didnt need to drive anywhere.

Mo
Review №35

A big shout out to this company! They were recommended by my insurance company for windshield replacement. The appointment was scheduled promptly and quickly, as my car needs its state inspection this month. They came to my house and performed the replacement on site. Their technician Rafael was very knowledgeable, proficient, polite, and patient with my questions, as I enjoy learning about the processes of how things are done. It took less than an hour from start to finish, and my car looks good as new! I highly recommend them! 👏🏻👏🏻👏🏻

ph
Review №36

There repair was done quickly and so far it looks good . The tech that did it was professional and friendly . The only thing I could wish for was a smaller appointment window . It was a 4 hour window and the tech didn’t get to me until the last couple of minutes left in the 4 th hour. A two hour window would be great . But all in all 5 star .

Mi
Review №37

Joyce was so helpful setting up our appointment and Alex was very nice when he arrived to do the job. If I ever need a windshield replaced again...they are who I’ll be calling! I’m also recommending Thompson to all of my friends! Very helpful, pleasant and professional!

Sc
Review №38

Couldn’t be happier. Recommended by insurance carrier Gallant Insurance but Joyce and the team worked their magic and got my windshield replaced the next day. Dropped car off night before and was ready by 10am next day. Yes Sir!

Ro
Review №39

Fantastic service! Very friendly and did a great job on the windshield replacement. Thank you!

Mi
Review №40

The technician arrived at the appointed time was very professional and did an excellent job in around 30 minutes. No hassles no worries. I would use Thompson again

De
Review №41

Michael showed up on time and was so pleasant and professional.He did a great job!

Ri
Review №42

The job was very good in my Mercedes

Pa
Review №43

Good experience. The first time the windshield was not done right. They quickly came back, reinstalled a new windshield at no cost to me and made sure everything was taken care of. I would recommend using them again.

Pa
Review №44

Frank Lavoie did a great job on replacing my windshield on 10/12/21, and he even tightened up my rear view mirror on the windshield. He was very professional👍👍👍

ed
Review №45

What an excellent company. Genuinely nice very efficient from the customer service in the office to the technician who did the install. respectful, professional and friendly. They will be the only glass company I ever use!

Jo
Review №46

Having to get your windshield replaced can be a pain In the ..... However, their service was on time and they made all the promised contacts. They dealt directly my insurance company. Work was complete and professionally performed. I give them six stars.

li
Review №47

Paul was Professional, curtious, and on time. I would recommend them to friends and family if needed. Thank you. Lisa

Er
Review №48

Easy process scheduling an appointment. On time. Called to let me know what time they would arrive. Came to my home. Did a quality job

Go
Review №49

Rep gave me 45 minutes notice of arrival, arrived on time, was friendly and explained what he needed to do to replace the windshield. He let me know when he was done. Work area was spotless.

Pa
Review №50

Pat Thompson (we have the same name!) Went above and beyond to fix my waterleak in the roof of my 2003 Silverado. I thought it was the windshield seal but it was deeper than that. He ground down the rot on my roof and did his best to get me a couple more years out of it, this was highly appreciated! I will be recommending this company to my friends and the other Thompsons in my family. Thank you again

Sa
Review №51

Awesome staff! Everyone was super friendly and personable. Was quoted almost $200 less than safelite. Highly recommend

St
Review №52

They were great! Fast, easy and installed correctly. Would definitely use again

An
Review №53

They were quick to respond and got me into their schedule for my repair. They were courteous and quick with the repair.

Al
Review №54

Had rear window replaced when I got to the shop I was Approach by technician and he asked me if I had an appointment and I told him yes he was very Professional and told me to go to the front office and he replaced my rear window the secretary also very professional assisted me .Great job and atmosphere thanks

Sc
Review №55

Very prompt and professional installation on top of a perfect job done I would recommend Thompson to anyone looking for a AAA company.

Da
Review №56

Great service. Definitely would use this company again for sure. Thank you very much for your help.

Mi
Review №57

I had my rear window replaced in my pick up truck. All the people from the ladies in the office to the Technician (Mike) who installed the glass . We’re professional, friendly, courteous . Would use the service again . Thanks

L
Review №58

Called everywhere and know one was able to come out as fast as Thompson! Amanda was great with answering all my question and fit me in the next business day you guys are great definitely highly recommended thank you again Thompson Auto Glass!!!!!!!

Ja
Review №59

The technician was very patient and took his time changing my windshield. Nice job!

Yv
Review №60

Customer service was phenomenal and the technician Mike was even better! Friendly and courteous. Highly recommend!

Ro
Review №61

This is my second time having Thompson Auto Glass replace my windshield. The entire experience dealing with the crew was not only professional but always personable! This goes along way, therere always little hiccups in business but this group really knows how to handle small hiccups that happen to all of us and they really take the time to show the care and quality like nothing happened. The technician who took care of my truck and replaced the windshield, his name is Ruben, he was excellent and his experience really shows, to include his attention to detail was on point. Thank you Thompson Auto Glass and a very big thank you to Ruben for dealing with the minor hiccup and being so kind and attentive ! There was one other technician who assisted during the first visit, whos name is escaping me, and I am sorry for that, he also helped out in making sure the crack didnt get any bigger until the correct windshield was back in stock! Thanks again!

Li
Review №62

First class service. Will come right to your location making needing a new windshield less of a problem. Highly recommend!!

Be
Review №63

Won’t help you if your window doesn’t go down the next day.

Ju
Review №64

Quick and great service did an awesome job great technician no problem whatsoever

Ka
Review №65

Alex was very polite and explained the whole process. Drove out of his way to get the correct glass and reached out by text when he could not get me by phone.

Do
Review №66

Technician showed up on schedule, removed cracked windshield, when prepping new windshield he noticed it was defective and had a new one delivered and installed immediately, explained the situation to me and told me how to take care of it. Very well done.

Br
Review №67

Giovanni and Thompson Auto Glass did an excellent job with replacing our windshield! Very professional, friendly, and thorough.

Jo
Review №68

The price was unbeatable the employees were great and easy to work with. 5 stars would highly recommend!

As
Review №69

Alex was incredible when it came to communication. I was so anxious getting my boss’s windshield replaced. ( Obviously ) And he made sure to let me know the service went perfectly. He was also at the house first thing in the morning!-I’ll also add it’s the cheapest place around!Thank you so much Alex! And Thompson Auto Glass. You guys were great! Kind, great prices, and on time arrival. You rock.

Jo
Review №70

Nice and fast bery good service

Ev
Review №71

Fast and friendly service. The technician was professional and I can hardly notice the area where the small crack that I had in my windshield was. Thanks Thompson Auto Glass!

Ki
Review №72

They were very prompt in contacting me, coordinating with insurance and setting a timely appointment. They showed up within the allotted window of time, were professional and did a great job.

JB
Review №73

Prompt and efficient service. Employees were friendly and responsive.

Pe
Review №74

Such a great experience...very professional would definitely use again and recommend!

La
Review №75

Fantastic service! Prompt, courteous and fixed our problem quickly.

Al
Review №76

Raphael the installer answered all my questions. Was very professional. He did a great job!

Pa
Review №77

Michael was amazing he was pleasant, Courteous, fast and helpful! He even assisted me with an issue I was having with the rubber on the top of my roof.

Da
Review №78

Great service, clean and fast and explained everything

Da
Review №79

The tech that came to replace my windshield did an amazing job, he was done in no time and it looks fabulous!!! Thank you!

St
Review №80

Fast, Friendly, and took care of my insurance claim for me!

Ka
Review №81

Great experience very professional great quality work

An
Review №82

Thompson Auto Glass were professional, friendly, and scheduled, arrived, and completed the job in a timely fashion. Bruno is a great guy and employee. He was very professional and Im glad they sent him to help! This place is hands down the best auto glass repair company, they left me feeling secure and without worry! I would highly recommend them!

Lo
Review №83

From first phone call to end of business tended, great job. Mark was very personable and professional. Did a great job explaining everything and repairing our chip on windshield. Will surely recommend Thompson Auto Glass. Thank you!

An
Review №84

Called to have a windshield replaced and the woman on the phone was very nice, told me they could do it the next day or even the same afternoon within 30 minutes I recieved a call from Sam saying he was on his way. Sam was awesome and went above and beyond and did a fantastic job. Thank you all. I will definitely be sending referrals their way.

Gi
Review №85

Awesome friendly service, Bruno took care of me very quickly and treated my car with respect. The entire windshield was replaced promptly and professionally. This business was very pleasant to deal with overall, will definitely be a repeat customer if needed. Thank you

To
Review №86

Just a tremendous experience from the easily scheduling of the appointment to the wonderful attitude and service received! Certainly recommend Thompson Auto Glass to everyone~ Give them a try-youll be glad you did!

Wa
Review №87

On time, professional, and high quality work.

Ti
Review №88

Had a gentleman replace my review mirror. On a Sunday. As I was looking for the building he was outside and the business was closed. But he was nice enough to do the job. He could have said come back during regular business hours. Thank you.

Da
Review №89

Great customer service and great work

Em
Review №90

I am so pleased with this company! I will definitely be using them for all my future glass needs!! They came on site in less than 24 hours and were so easy to deal with. They went above and beyond to make sure I was satisfied and customer service is clearly there main priority

Mi
Review №91

Was easy and Convenient

Em
Review №92

Dusty inside of the car after finished.

mo
Review №93

The person that came was The Best!

Ge
Review №94

Great service

Mo
Review №95

White glove service thanks Joyce & Stephanie!

Ch
Review №96

Great service!

Ba
Review №97

I highly recommend! They were so fast and professional, super pleased . They are they best Auto glass company . I will only be using them !

St
Review №98

I highly recommend Thompson Auto Glass!

Ch
Review №99

Mark was professional from the First min he answered the Phone . He was conserved about my car and the rain. He came the same day I called. I try to be a help and a pain. Lol Then I step back and watch him do his thing. They have steps that they do to make sure that your car does not even have a speck of glass / glass dust in your car . amazing cleanup Will use in future again if needed . will tell friends and family. Five star Service. Thanks #HooperStyle #Approved

ja
Review №100

Great job.

Information
3 Photos
100 Comments
4.6 Rating
  • Address:26 Haverhill Rd, Windham, NH 03087, United States
  • Site:http://thompsonautoglass.com/
  • Phone:+1 603-890-0198
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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