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Pizza Time
20 Main St, Windsor Locks, CT 06096, United States
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Pizza Time

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Sh
Review №1

Super Amazing food for a reasonable price. There wings are delicious and super saucy. The pizza is not to greasy like other pizza restaurants. And the crust is buttery and soft. I would definitely recommend the honey bbq wings. And I would definitely order here again.

St
Review №2

Oh my god, avoid this place at all costs. We ordered a pizza, and it was made with literally no sauce at all! When we called to ask for a refund or replacement, the man on the phone was nasty and refused to do anything... will never go back here.

Ja
Review №3

Very good pizza! And delicious salad! Was looking for a late night snack, and this hit the spot!! Great value for great food. Thanks pizza time!! 🍕

Su
Review №4

Just beware. They have most items on their menu which are not HALAL. If you are lucky you will find that out by accident or they will keep on making people consume haram meat. Although they can clearly guess this person is clearly Muslim but they just keep on making money by giving themselves benefit of the doubt.

Un
Review №5

Their food is soooo good ..you can tell by how many Os I used in so. The garlic crust pizza and steak quesadilla 🤤 omg immaculate youll love it

Ma
Review №6

Havent even tasted our food yet, but $55.00 for a large pizza and 10 wings is way too much, no matter how good they may be.

Br
Review №7

I order from here all the time. Always fresh and tasty food, friendly staff, great prices, quick delivery! All around great service. I love their Garlic Parmesan wings and Buffalo fries btw !

Ja
Review №8

The sauce they serve for the wings are not exactly the same as Buffalo bad

ev
Review №9

Best pizza place in CT!! Food is tasty and fresh, guy w a bun is really nice! 👍🏼👍🏼👍🏼

Ab
Review №10

These are bunch of most unprofessional people. They took an order. Before the order we asked them if you deliver to the address and he said yes. We waited for an hour and then the guy calls and tell that we are sorry we won’t be able to deliver and abruptly hangs the phone.

Ra
Review №11

Pretty good food and delivery is fairly quick.

Au
Review №12

Makes chuckie cheese pizza taste like sallys and modern

Se
Review №13

This place rips you off in fees. There is a fee to pay by card, a delivery fee, and they expect a huge tip. My friend and I placed two orders because we were both paying by card and they charged us two separate delivery fees even though they were being delivered to the same location at the same time. The pizza time staff were very rude when we asked them why do we have to pay twice. We do a lot of business with them at our job, and they do not care satisfy basic customer service. They should be grateful that they are still in business during COVID times. There are many other restaurants that will happily provide good food and customer service. As frontline healthcare staff Nurses fighting in this pandemic we are disappointed how we were treated.

Ra
Review №14

May 6, 2019 16:50Well...I guess the reviews about the customer service was correct! I called to place an order and was not greeted with an ounce of respect even though it was given. Im here on business and thought Id try something local but couldnt even give my order. Thats fine, I will simply take my business (money) elsewhere, there are way too many other options in the area to choose from. I dont need special treatment, but being kind and respectful goes a long way.If youre like me and dont have a problem spending money on what you want but require at least a touch of respect, look elsewhere, you wont regret it.

St
Review №15

Been ordering for a year now and I love their food never had anything that wasn’t good. Late a few times but the delivery guy is really nice and that makes up for it. This is always my go to on my lunch breaks.

Ap
Review №16

We have ordered here and always have a great experience. I just got a delivery tonight. My food was really spicy. I called right away and explained it. The manager or owner who was on tonight was very friendly and offered to remake it and delivere . I absolutely love them

Ca
Review №17

Pizza is pretty good here. Its the only place near me that will deliver to my house so thats a plus for them.

Co
Review №18

Best Halal wings I’ve ever had in my life.

Ja
Review №19

My fav place i’ve been going to for yearsnever been disappointed

Te
Review №20

Worst customer service ever

T.
Review №21

New management a few years ago has made a big improvement in quality. When walking in to place an order Some staff doesnt speak English which means u sometimes have to repeat your order or wait until a bilingual employee( not many) takes your order. Pricing is decent for what u get. Delivery times are good. Large variety of items on menu.

Ca
Review №22

Worst. Place. EVER.

Ro
Review №23

Used to deliver to Windsor all the time without issue. Now no longer deliver this way. Just lost a customer thats been loyal to this specific store in for 3 years. Never again will I order food from this store. What a joke.

Mi
Review №24

I dont why why people complain about this place all my orders go through online, pizza is very good have never had a problem or issue. delivery is quick and food is hot.

Ty
Review №25

I could stop this review at stuffed crust. I wont, but I could. The folks at Pizza Time make awesome food. Their wings are thick and juicy- way better than 90% of other pizza places- and their halal pizza is some of the tastiest pizza Ive ever had regardless of toppings. The staff is super friendly and gracious as well.

Ka
Review №26

The chicken wings are very good and halal. The customer service is terrible. The guy behind the counter talks to you like you’re stupid. We asked what kind of wings they had and he said it’s on the menu, then we asked what kind of sauce and said it’s on the menu. I told him I looked at the menu and can’t find it and he said, it’s there. He was very short with us and rude. I don’t plan to come back.

Le
Review №27

Pizza was nasty but wings were very good

W
Review №28

Highly recommendOne of my favorite Pizza Restaurant. Always have a great experience. I visit at least once a month.

Ga
Review №29

PROS:1) The food is really good.2) The food is always ready very fast.CONS:1) Twice they have delivered to my house when I ordered to pick it up.2) I order the SAME thing every time, but it is always a different price.3) One time I picked up my pizza, which I paid $12 for (I didnt question this since the price is different every time). On my way home they called me and it turns out they gave me the wrong pizza. I was nice enough to drive back there and exchange it for the correct pizza. My pizza was $18. They actually made me pay the $6 difference!....even after they inconvenienced me by giving me the wrong pizza.4) The building itself can probably use some renovating inside.

Sh
Review №30

Horrible Customer Service staff can’t speak English definitely not professional hire some real worker that want to work overpriced big times as well. I was trying to find something positive to say but there is really nothing positive.

Ca
Review №31

Dont be fooled by the name, this place sucks! Horrible, horrible service along with garbage food! Probably mice and mold in the back kitchen too!

vi
Review №32

Was my first time here..... ordered a small [personal] pizza.... really good. also ordered a grinder..... will have that later.

Fa
Review №33

Food is good. Staff is non professional. Rude customer service. I usually go there in my lunch break. The guy (named zak) behind the counter doesnt know how to treat customers. This type of person represent a restaurant is a shame.

Ar
Review №34

Good stuff here and Driver are cool 👍

St
Review №35

It was ok..was only in town visiting and this was our first time here. Definitely wouldnt go back.

TI
Review №36

Menu is HUGE and priced very reasonable. Food is good and cant beat a 1am closing.

Ma
Review №37

This place has gone from 13 dollars for a small pizza to 17 dollars in two days time can’t believe that folks are taking advantage of people but crying to keep the restaurant open they are sure as hell taking it apon them self price gouging sad sad place to do folks like that

Sh
Review №38

Great customer service and delicious food

Ke
Review №39

An hour and 15 minutes for delivery on a Monday. Food was ice cold. Ordered a meatball grinder and a sausage grinder. Both were disgusting. Both had ground meat !! The sausage was black it was burnt so bad. Surprisingly the chicken wings were really good. Online promo give me a free large pizza for spending more than $13.00. Good thing it was free because it sucked. Stay away !!

Cy
Review №40

They serve hot pizza on a cold day. Love the staff and old fashioned hospitality

M
Review №41

Love this placeGreat service all the timeDelicious juicy chicken wings and tasty pizzaComing here for years because the food is always fresh and constant. People are friendly and Bilingual so i never have problem placing order in my own language.

St
Review №42

The management is super stingy. I order several times a week. One day they deliver for 12$ the next want 25$ minimum order. I always tip drivers 3-5$. I only live 1/2 mile away. all the drivers complain about management. Other then that. they mostly make good food. However sometimes we get skimpy garbage. I have asked for managers to make good and they get mad and cuss me out. I do not ask for much. Just for consistent product/quality. Oh and 1$/per chiken wing. !!!!! Even if u order extra. Plus extra for dressings for wingsEdit -April 10. Last time I order here. My friend and I were so sick for 3 days. From steak n cheese grinder. I don’t ever want to feel like that again. Don’t think it was meet but The veggies. Can’t be sure Happy that over with.

Mi
Review №43

I wish I could give zero stars. Absolutely horrible food. We got the burgers and they were terrible to the point of our manager throwing up. Then the delivery driver said Thats it when we have him a tip of over 18%. Then after I called to complain the employee answering stated that no one ever complains and begins to argue with me on the phone. Will never go there again and will also be contacting my friends at the Health Department to go over there. TERRIBLE and there were hairs on some of the food as well. Do yourself a favor and dont give your money to these people.

Je
Review №44

My boyfriend ordered from them around 6 tonight, they said it would deliver at 7, it’s now almost 9:30 and still nothing. Phone just rings, no one picks up. He should get a full refund or a free pizza. This is really ridiculous and horrible service.

Ca
Review №45

Always good always ready before the promise time and great prices.

Pa
Review №46

Super greasy, skip

Ga
Review №47

My new favorite place keep up the great job brothers. Loved everything Ive tried so far.

S.
Review №48

FAST DELIVERY, SHORT WAIT, EXCELLENT PRICES AND DELICIOUS PIZZA! VERY PROFESSIONAL OVER ALL. THANK YOU PIZZA TIME Yous are our new go to pizzaria! Windsor Locks Pizza Time. Thank you!

Va
Review №49

Always the worst! Food made incorrectly, with a refusal to correct it! They say next time we give you discount but i just spent $19 on food that cant be eaten due to an allergy... They hung up on me when i said that... And the flies are everywhere when you go inside!! I never knew because i do delivery- which, the inside of their cars are nasty as well...Ill never order from this dumpster of a facility again...go look for yourselves...

hi
Review №50

Pizza is really the only thing I’ve got from here and while overpriced it is overall good

Lu
Review №51

Good price only

Al
Review №52

Great pizza/ burgers.PEOPLE TRY THERE BURGERS!!! I THINK IT IS the BEST

Ro
Review №53

Really good...fast service..wide variety mostly take out but there are some tablesFair price

De
Review №54

Love there food fabulous pizza and salads eat and enjoy order out or inside. Who ever does not us is a competition Enjoy eating at pizza time

Ka
Review №55

Consistently get quality food.

sc
Review №56

Super fast and good pizza

Ka
Review №57

Great place ! Everything always taste great and consistent!

Co
Review №58

THEY SAY THEY DELIVER TO ENFIELD BUT THEY DONT! THEY ALSO PUT CUSTOMERS ON HOLD IN THE MIDDLE OF AN ORDER. ALSO THE PERSON ON THE PHONE COULD BARELY UNDERSTAND QUESTIONS. DONT EAT HERE!!!!!! HONESTLY WORTH 0 STARS.

Ha
Review №59

Very bad service and quality. DO NOT ORDER FROM HERE! My experience was terrible. First I ordered multiple things from them and they took over an hour and a half to get here and when they did they only brought us one of our items and it was cold. We called them back and they brought us our chicken an hour later. We opened it and it was cold and bloody. We called them back a third time and it took them another hour to get here with our refunded money. Oh and another thing to mention they charged us for delivery every time they came to my house. I will never eat here ever in my life again, and it isnt the first time something like this has happened to me

Ha
Review №60

Excellent pizza. Open late too. I would spend the couple extra bucks on Pizza Time than ever waste it at Dominos.

Za
Review №61

Worst pizza i ever had. First it took 2 hours litterally no exaderation to get delivered and on top of everything the pizza was cold and made wrong. I alled and they proceeded to tell me i was in the wrong

Jo
Review №62

Horrible services. Pizza man complained about a 3 dollar tip. To come in and open the pizza to have half the cheese in the box not on the pizza .Grease trap . Owner was ignorant . Pizza delivery drive came back with another pizza and a worse attitude . Keep the pizzaManagement did happen to call back the next day and offered a free pizza . Thanks but not interested. Will no be returning

wi
Review №63

Very good very generous slice of pizza

Ho
Review №64

Dude on the phone sounds like he hates his job.

Ti
Review №65

Foods decent.Nothing spectacular!

Mi
Review №66

Great food, fast delivey, good price

De
Review №67

Just awful, there are so many places to buy pizzas, grinders, or wings in the area and this is probably the worst place. The only upside is that they are open late and deliver, but after tasting the food I wish I would have just drove down the street and ate any thing else.

hj
Review №68

Good food & service!

Lu
Review №69

Tastes yummy like a wee wee

Re
Review №70

Hit or miss, when busy, staff seems confused

Mr
Review №71

Wingies make my tummy happy :)

Ju
Review №72

Inconsistent with prices upon delivery. Once told me the delivery charge is $3.50, though their menu states delivery is $1.50. 🤦🏽‍♂️

pa
Review №73

Best pizza in town

ma
Review №74

It was nasty there cold food and poor service is the norm at this dump I would never order from here again ever

Th
Review №75

Best bbq chicken pizza

cu
Review №76

Wash hands before getting slices

Sa
Review №77

Best pizza ever and the best garlic sauce!!!!!

Al
Review №78

Best boneless wings !

No
Review №79

Love pizza

Ty
Review №80

Very poor customer service

Sa
Review №81

I like your buffalo chicken

Ke
Review №82

Love it

Review №83

WINGS ARE SO GOOOOOOOD!!!!!!!!!!!!!!¡¡!!!!111!!!!

Lu
Review №84

Buena pizza y la entrega siempre rápida.

ch
Review №85

Not bad

Information
35 Photos
85 Comments
3.6 Rating
  • Address:20 Main St, Windsor Locks, CT 06096, United States
  • Site:http://pizzatimeusa.com/
  • Phone:+1 860-623-1600
Categories
  • Pasta shop
  • Pizza restaurant
  • Pizza delivery
Working hours
  • Monday:11AM–12AM
  • Tuesday:11AM–12AM
  • Wednesday:11AM–12AM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:11AM–12AM
  • Sunday:11AM–12AM
Service options
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:No
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Payments
  • Debit cards:Yes
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