Winona, MN location.I stopped just to look at styles of Lazy-Boy recliners and ended up buying one. I got help almost immediately from walking in the door, providing Labor Day sale price and how long it would take to get into store. Customer service was great!
Terrible experience. Table came broken. Had to call multiple times to talk to someone. Then finally talked to a manager after arguing with a parts associate. Manager wouldn’t refund the delivery fee wanted me to take pictures of the damage and serial number. Even tho the delivery guys wrote what was wrong on the invoice. Not compensated at all would only order a new part no apology nothing! They don’t back their products blame the manufacturers. Wish I could give this a 0.
We had the privilege of working with Amanda Williams at the Winona, MN location. She was amazing, and so helpful! Were excited for our new furniture to come in!!
Matt does such a great job. He helped us find the perfect bedroom set for my son. When the lead time was longer than hoped, he was able to find an almost identical set that my son liked better!
Very knowledgable salesman abour the many differenr chairs on the showroom floor and wr covered a big part of it THANKS MATT
Great selection of furniture. Slightly higher pricing but good quality.
I had a great shopping experience at Slumberland. Considerate attention was given to details, and in a very pleasant manner.
We were shopping for a loveseat for home. We were pleased with our experience at Winona Slumberland. Amanda greeted us and showed us all the choices we had to choose from. Amanda was informative and new her furniture. She could tell you exactly what each piece entailed. She was helpful and gave us time alone also to look and make a decision and then we proceeded to make our final decision with her. She helped me with the color choice as it is nice to talk to another woman about color. Looking forward to our new lazy boy loveseat. Winona Slumberland I would highly recommend. Good quality good prices and great service.
Matt was very helpful and we love our new furniture!!
Helpful staff, not a huge selection but decent for Winona
The sales lady was wonderful. No pressure. Looked up prices and delivery dates. Gave me lots of time to decide, without hovering over us. Was a good range of different furniture from nice to high end.
Did a great job delivering the needed recliner quickly
They are friendly and helpful. And I didnt feel like I was take into it.
The employee was very nice and very helpful and he helped me find what I need in moments
Staff was very helpful and patient with my purchase. Thank you very much.
Friendly, professional, and understanding of budgets. The whole process was easy and they offered to hold my bed and items until I would be back from my trip.
The staff were very helpful and friendly. However our bed that we purchased didnt arrive until 2 days after we were told it would be there. This was very frustrating, we had already gotten rid of our old bed and moved our schedules around for the week to pick it up. Nothing was done to make this issue right. I am sad to say we will not be shopping there again.
Sales people we’re nice and helpful when needed but also let me just browse alone so I didn’t feel pressured. Had what I was looking for at a competitive price. Would recommend if you’re looking to buy new furniture...
Mark was amazing! Found a couch online and asked if they had it in store, and he walked us right to it and answered any questions we had about it. Will definitely continue shopping with Mark.
Matt gave us excellent, honest, no-pressure service in furnishing our new home today. His suggestions were pure gold and I will insist to any of our friends and family, as well as anyone reading this, to seek him out personally for their needs. I also feel that we got a great value for our $3k- a sectional, recliner (loveliest thing to ever have caressed this bum), entertainment center, bed frame/headboard, dresser, protection plan, and delivery/assembly, all of seemingly great quality, for 0% interest full term and average credit. We are extremely pleased with our experience all around.
I am very happy with my pieces of furniture. However, I did not receive the throw pillows that I was told came with the sofa. The employee that helped me mentioned that the pillows were included with the sofa. I was very disappointed in this discrepancy. I hoped that they would satisfy me by correcting the issue by sending me the pillows. After all, I did spend a lot of money on my purchases.
Ginger was super helpful as usual. Got exactly what I needed plus great deals.
Great experience. Ginger is always there to help out even with difficult transactions. Such great customer service
Ginger was the best! Fast, attentive, knowledgeable, and got me exactly what I needed 👍🏼
Black Friday deal was a Get you in the door deal. 1 item available with no information on restock or tracking number. I was told the following Monday that it may be a few weeks or a few months, Ill get a call. This isnt how you get repeat customers. Its 2020 we can track and update to the second for any item from any country. Not mad, disappointed.
The store staff was friendly and was willing to answer my questions about the purchase I was making. After she took my order, she told me the next steps for the home delivery and who would be contacting me when the shipment was in process. Excellent customer service.
I worked with Amanda, she was very nice and patiently with me. I couldn’t decide what bed I wanted. Three to four customers came in she respectfully helped them and kept checking on me and didn’t forget my name it let me know that she was paying attention to my needs and was very helpful. Thank you.
Amanda helped us with the purchase of a new mattress. She was very knowledgeable, friendly, and not pushy. She found us a mattress that worked with our budget.Very happy with Slumberland.
Ginger did an excellent job getting us all the information needed. Quick and easy checkout.
Very smooth purchase. This is the reason we keep buying at this store. Everyone is friendly and very helpful. Good productd
Slumberland Winona is where I’ve bought all my mattresses and a lot of my regular furniture for about 15 years. It’s a pleasant place, never crowded, and they can answer all your questions or they will look up the answers. They never trash talk or neg other stores or suppliers, and they’re very low pressure and patient if you need to come back a bunch of times to finally make up your mind. They’ve also got some great deals and sales for various holidays too, and unlike some places, they’ll actually TELL you if something’s going to be on sale in a week or whatever, instead of just saying they don’t know if it’s ever going on sale. I’ve not had any problems with anything I’ve bought there. I’d recommend them to anyone looking for furniture that’s a step or three up from IKEA (I’m so done with put.it.together.yourself furniture) but not so fancy-schmancy that you need to be a multimillionaire, either.
Was glad to deal with mat@slumberland, the sofa that I got was a great value and we arrange a reasonable delivery plan under the circumstances. During this time I prefer to deal locallyAnd I was happy to give them our business.
Sales person was very helpful and did a good job listening to me for what I wanted.
Amanda is super helpful!
I had a lot of help figuring out prices, and picking out the perfect couch for me. They had a great deal going on that saved me over $700! Will definitely be buying more furniture from there in the future.
Very good service, they were able to help me with my full order.
Ginger was most attentive, informative and customer service focused. It was a great experience. We were treated more than extremely well!!
We are very pleased with the service that Ginger Mruz provided to us. She was very helpful and friendly. I would recommend Slumber Land to friends and family.Sincerely, Cheryl
We went in and was greeted right away . The sales associate was very helpful.
Great service, great selection, they gave us space but were available. Great prices and the website ws helpful to shop from hom.
It was great. Nice salesman. No pressure. The store had exactly what we needed at a great price. Will shop there again.
Has great staff that are friendly and very helpful. Very good product selections
Amanda was thoughtful, and listened carefully to what I was looking for. She was able to answer all the questions that I asked of her and went the extra mile to help me make decisions that I was looking to make. I will go back and look forward to working with Amanda again.
The gentleman that helped me was very nice and helpful. He answered my questions and explained things clearly. I have purchased other items from you and have never been disappointed.
I bought some on line then Also went into the store for the furniture I bought. Both sales women were very nice, informative and helpful. I had a great experience, no problems at all!! Hopefully delivery date will go as planned. Thank you
We had a great experience at the Winona. Minnesota Slumberland. Exceptional customer service from everyone there. Will be buying more there in the near future.
Amanda was amazing. We came with a pretty clear idea and she knew just what to show us. Im so excited to get our new sectional and heat/message lazy boy!
Nice selection. Sales person helpful and straightforward on long delay for arrival of purchased item. Will dip here again.
Amanda is great! Highly recommend.
We had a really great experience at the Winona Showroom. Matt Rudnik was very helpful in explaining things and he so happily moved a piece of furniture so we could see them setting together. Such a nice person and really great to work with.
They are always helpful and kind .
The sales person was fine its just some of the policies I dont care for. 1 I received a rebate card in the mail for $25 off from my next purchase, but I cant use it for clearance items? If its no good for what I want to use it for then dont ever send me another one. 2 When I go to s store to buy something I plan on walking out with what Im purchasing, this waiting for something to come in is absurd. My time is valuable maybe not to this company but it is to me. And the only reason I purchase clearance items is because I get to take it right then and there dings and all.
The staff was very helpful and knowledgeable in there products as well as selection also allowed me to place an order for my new bed ahead of time knowing that they will be paid for it.
Amanda was very helpful and informative! She was able to answer our questions about sectionals and we left with a great living room set! Thank you Amanda!
Ginger helped me out! She was super friendly and kind. I could tell she knew what she was doing and she made the process of buying a couch convenient and quick
We had a very nice experience picking out our new couch! Our saleswoman was Amanda, and she was really helpful and knowledgeable about the furniture. I highly recommend the Winona Slumberland! Go see Amanda 😁You have earned Joe’s Barbershop stamp of approval!
Absolutely love working with Matt Rudnik! He’s straight to the point and just overall great customer service. Thank you Matt for making our purchase so easy!
Sales manager Ginger Mruz was helpful and very knowledgable about the different styles of living room furniture. She knew which ones were the most comfortable which is what I asked for as my first concern. After the style was chosen she was patient with me while I flipped through the fabric choices and helpful in making my selection. The only downfall is waiting 4 to 6 weeks for delivery.
I found what I was looking for at a price I could afford. Good service - helpful, but left room for me to browse. A long wait for delivery (they said about 6 weeks) but due to COVID, this is what we can expect everywhere.
The salesman was very professional and helpful. We had just struggled with getting a sectional up to my second floor apartment from HOM furniture and were a little upset about their customer service since they did not try to find a sectional that would meet our needs. The man from Slumberland greeted us right away and was happy to find us a 3 piece sectional that would fit into my apartment that was in my price range. I was impressed with this mans customer service! We feel confident that we will be happy with our new purchase.
Matt was very helpful and found a mattress for us that was in stock, so our daughter didnt have to wait for one.
Great service and affordable price Thank you!
I walked into the store tonight with an idea I’ve had in mind for the last few months for a Dad Christmas present. Mr Rudnik was amazingly great to work with, he knew exactly what I had in mind and answered every single one of my questions to the fullest. I ended up walking out with my Dads Christmas present (recliner) picked out and partially paid for. Will be back to pick up and pay in full in 2 weeks! Thank you so much for your great customer service Matt!
Very professional and courteous and very helpful ginger is a good customer service person
Yes, they haul old stuff away. The sales folks are too pushy or non existent. They need to learn to read costumers better.
Excellent service from Ginger yet again!! She is a pleasure to work with. So knowledgeable and energetic.
Fast, easy, straight forward, and honest. See Ginger at the Winona Slumber for all your furniture needs. You wont be disappointed.
Great service 👏 pleasant and helpful. Would come back again without question!
Matt was very knowledgeable and wonderful to work with. We will definitely be back and will definitely be asking to work with him.Thanks Matt.
Ginger was great. Gave us many options in our price range and answered all our questions. Whole staff was helpful packaging and moving the purchases for us too. Couldnt have asked for a better transaction.
Ginger was very helpful and got me best deal possible.
Still have bad taste from previous purchases. It appears that employees dont have a lot of flexibility.This is it on a sale and it is all business.Sales lady was very on forward on selling.Hope this purchase will be better.
Last time I got furniture from here was when I got my Queen size bed of course it was over two years ago. But still whenever Im looking around I find myself always going backt o slumberland. This time around Im getting my king size bed!
The service was great. Went in and new exactly what I wanted. The woman, (Amanda I believe was her name) was very friendly and got me the paperwork and ready to go within 15 minutes. Very nice store as well! Would definitely recommend.
Stopped to look, learn, feel. Not to buy! After answering her questions, we looked at what she suggested, sat in what she suggested. Expressed our likes/dislikes and she listened and gave us our options. Then we purchased what we came in to look at...NOT buy!
The sales person Ginger was very pleasant and willing to work with me to purchase what I was looking for. I appreciated her extra efforts!
Great experience. Salesperson was nice and helpful. Cant wait for my sectional!
Ginger was her always friendly informative self. She knows her stuff which I appreciate.Because Gingers knowledge helps me to make an informed decision.
The lady (I guess she is the owner.) was very kind and helpful for me to find the right sofa and coffee table. There are a variety of options. Also, price against quality is reasonable.
We had a great experience...the sales lady was with 2 other customers so we were able to browse at our leisure and the minute she was done with her last customer she was right there ready to help us order as we had just made our decision what perfect timing! She was friendly and knowledgeable and I was happy by her help! Thank you so much!
Sales girl was very helpful. Would recommend to anyone furniture shopping.
I was very pleased with the help I received.
Great service and excellent selection. A good sale going on too.
Great place, Amanda was super no pressure and she knew a lot about the products. First time walking into this store. Will be going back. Great products and super pricing.
Amanda did a good job engaging and listening to my needs.
Really helpful and hooked us up with a great chair for a great deal
We went in the store to look at purchasing new living room furniture. With the help of a salesperson we found exactly what we had in mind and love! Just needed the specs and pricing and we’re on our way! A delightful experience!!
Good customer service over the phone was very polite!
Amanda is the best! Prices and quality are outstanding
Very thorough and attentive customer service. Not pushy at all. Would buy from them again!
Visited Slumberland in Winona and purchased a leather sectional. Amanda was my salesperson and she was an absolute delight to work with. Very knowledgeable. Excellent shopping experience. I will definitely be returning to see her again in the near future to purchase a new bed.
Very friendly and helpful. Always a great experience!
Well I feel as if I got what I wanted the day I was in there. However I did not like when I was being rung up the other worker staring at me and I felt as if she was judging me I did not like that at all Im a customer and I should be treated equally and looked at equally as well.
Ginger was very helpful
I really don’t know why anyone would shop any other place than Slumberland in Winona MN for all their furniture needs. I am 62 years old and have shopped Slumberland my entire life. Never have I gotten such amazing customer service along with the quality of all there products and guarantees and warranties. And there selection is none other than top of the line. Ginger (who I believe is the manager) exceeds a five star review. Slumberland is blessed to have such an incredible employee. Thanks to all team members for such a great experience and supporting Slumberland of Winona MN
We popped in to look for a chair, and found out they were having a sale! Yay! Amanda was very attentive, showed us some really nice choices and we ended up buying a coffee table. One I had been looking for, for sometime. I will be heading back to order my chair before the sale ends. It was my first time visiting. Glad I didnt miss the sale!
Amanda was very nice and helpful!
Our sales lady was awsome!!!