Ive been to plenty of different dealerships, but none like this!! They were absolutely amazing and were able and willing to work with me when no one else would!!! When it comes time for another new vehicle this is where I will go!! My salesman Chris was absolutely fenomenal as well!! Kind friendly and easy to talk to and listened to me when I told him what my needs and wants were and done just that!!! Such an amazing staff all the way around!!
Guy we talked to was great. However, Frank Myers will run your credit in the ground to get you a deal. Would not recommend if you have decent credit. Go to parkway Ford or somewhere. You can still get a deal with low credit. We did!
Great place to deal with. When everyone else said no they say yes. Jessica went above and beyond to help and make sure I left in a nicer newer vehicle. They give top dollar for my trade. Made sure I was satisfied with the deal. And they also have a Terry Crews look alike that will dance like a robot upon request. His name is Chris. He’s pretty darn cool. I recommend coming here if you’ve had problems on your credit.
Awesome lot helped to make our car affordable, and we drove off the lot in a really nice suv. Mike our sales man wasnt pushy at all and was able to help us with any questions or concerns. Overall I would recommend using this lot for a trustworthy used car.
Nixon was by far the best salesman I have ever dealt with!! Awesome job!!! Highly recommend anyone going and asking for him for all your auto purchases 😀
I went to see what they had since I knew what I wanted and unfortunately did have what I needed. I did notice none of the cars had the prices on the cars, only had the car information. I felt Like they were just trying to sale me a car. I ended up telling them I might come back since we had another place to look and they said were the place was. First of all none of your business and two, I felt super unfordable.. I ended leaving while, will not ever go back. Pushy people, not very good tactic to selling cars.
Mike was an excellent salesman went out of his way to help us out when we had been there all day. He was very upfront n just a great person overall 10/10 highly recommended
Ive been to this dealership before and purchased a vehicle. The staff has always been pleasant and very helpful and able to work with almost Anyone. I stopped by today because I was looking to trade in my truck. And just looked Around with no pressure. They have tons of beautiful vehicles and hopefully I can get Into one soon.
Getting a car from here great.Very easy experience. Everyone was extremely nice especially Jessica that helped us get a car!
They are amazing here they offer friendly service, they run an awesome business n Jessica is absolutely the best thats why I continue to refer people!
Steve and Nixon was a great help on me getting anew car well new to me but I couldnt do it without them I would give them all the buisness I can
Jessica was soo friendly and informative, definitely our good luck charm. Keith made me feel like he cared about our future. So grateful for their help, kindness and overall service. They will forever have my support. Customer service feels like their top priority not only just to sell a car!
Drove home in a 2018 Toyota Corolla yesterday. I love my car. Love the people that was at Frank Myers. Wonderful damn people. Nice, respectful,and even with no credit but Im young I still drove home with a car,Im still in shock, Steve even got the price of th car cheaper,way cheaper then the retailer was asking,and he helped me with my insurance bc my insurance was gonna cost a arm and leg but man he helped with that too by recommending me to a insurance company there company works with. Great time. Long process with all the paper work but still a fantastic time and wonderful experience. Highly highly highly recommend
We had a truly awesome experience here!! My niece purchased a vehicle from Frank Myers and the whole time we were there we were able to engage in conversation with everyone!! People who purchased a vehicle got to ring a Gong!! How neat is that??? Every car lot should make the experience of buying a car memorable!! And Not Pressed!! Thanks guys for taking care of Brooklyn 😉😉👍🏽👍🏽💛
First id like to say every one from the time i entered was friendly an helpful. My sales associate was nixon. He made the buying process smooth an easy. With letting me choose an being helpful with all the questions i had. The signing process was smooth also the gentleman who handled this part was straightforward an helpful with all my questions. I have name dropped this place to every one i know who is or will be looking for a car now or in the near future. Again thank you Nixon an Frank Myers Auto for such wonderful service. Keep the good work up.
I ran down to Frank Myers just before they closed and an associate very gracious super friendly and great personality by the name of Jess who greeted me with a smile told me to take my time no rush look for what you want then from there it was smooth sailing into my BRAND NEW 2018 HONDA CR-V!!!!It really was such a great experience! I thought it would take all day but it was only a few hours give or take so I truly recommend Frank Myers Auto Maxx if you want aStupendous auto buying experience and make sure you ask for Jess!!!:-)
My experience was excellent Dontae did an excellent job with showing me cars and getting everything done correctly.
Our experience at this dealership was a very goodExperience. With the quickness, professionalism, andFriendly atomsphere, It was a memorable time. OurSalesperson that we dealt with (JessicaTheodore), was a great person to work with! IHighly recommend Frank Meyers and Jessica to everyone
My experience at Frank Myers Auto Maxx has been amazing!!! I’m self employed and they worked with me every way they could to get me in my new car. My rep Jessica was a dream and she also worked hard to get me the best insurance rate she could find which was amazing!!!!! My experience as whole has been a blessing! Don’t hesitate to come in if you are shopping for a new car!
Chris was AMAZING. He worked so hard to make sure I could walk out with a vehicle. Everyone in the building was so nice and professional. I will definitely be recommending them to everyone I know. Thanks Guys!!
Frank Myers is the best. Prices are amazing. ❤️
Jessica was absolutely amazing we have been dealing with her for over 3 months trying to decide what type of vehicle she wanted and she stayed in contact with us every step of the way!! She wasnt pushy at all, she was extremely knowledgeable, friendly, honest, and as sweet as a pie, and allowed us to buy on our own time she deserves a raise!! If I could give her 100 stars I would I love this girl!!
Micheal is the best salesman ever. He took car of me from the time I walked into the building and guided me through the process. I am very happy with the car Micheal from Frank Myers Auto Max was able to help me get.
The experience was everything I wanted and very professional and I absolutely love Jessica and Seth.
Jessica made my experience awesome first, and quick second. She stayed around the amount I wanted for payments and was very patient with me having to have my son. She took me to what I wanted and I got a great deal on the vehicle. I am definitely pleased and would recommend anyone comes here.
Highly recommend. Will refer friends and family who are looking to purchase a car!
Angel was very helpful and friendly. He helped me get the lowest rate possible. He even stayed late to help me get affordable insurance. I recommend him to anyone who is looking to make a purchase from Frank Myers. Thanks again Angel!!!!
Steve did a great job in helping us find the vehicle we wanted !!!!Thanks again for everything
Great experience, he is going to get you in one way or another
HELLO, EVERYONE ! FRANK MYERS IS THE PLACE TO GO ! I WAS TURNED DOWN AT OTHER DEALERSHIPS! FRANK SAID YES ! SELLING CARS LIKE CANDY BARS ! THEY WILL GET U APPROVED ! NIXON WAS MY SALES PERSON! AWESOME JOB ! SETH N FINANCE ! WILL GET APPROVED ! THANKS TRACY, THANK GOD ! I CHOSE FRANKS ! WHERE EVERYBODY RIDES ! I BOUGHT A NICE CAR, RELIABLE, THATS ALL I NEED !
Was a great experience great customer service. Jessica was amazing and Josh was awesome getting us approved. Love the people at frank Myers. Thanks for everything.
After being turn down at a few other car lots Im glad I decided to try one more time and stopped at Franks Myers. Steve and the finance team went above and beyond to make sure I didnt leave without a car. Steve was great to work with and helped get my wife and kids in a newer and safer vehicle.
Jessica has been an amazing. She was quick with it too. I would definitely recommend her any day of the week
Jessica was very informative and helpful. She was the best sale person I’ve ever had since car shopping. I enjoyed my experience with Jessica I wasn’t stressed out like I usually am coming home from buying a car thanks so much Jessica you we a ray of sunshine.
Jessica was awesome!!! The process was smooth and the atmosphere was welcoming and friendly. They accommodated everything I requested.
Jessica was such a great help and she did everything she could to help me get in to a car I am very appreciative and I want to send out a big thanks to her and the whole Frank Myers team for everything ❣️
My experience with Steve was GREAT!! He took his time and was very patient. THANK YOU STEVE!!!
Steve got me in a car with no money down andown and he is a gossip man everybody needs to come to see him
Ms. T.T is such an amazing person to work with also Frank Myers in general no matter your situation they will help you out. I highly recommend them if you need a car.Thank you Frank Myers!!!!
TT was amazing throughout the whole process. First time at a dealer and it was a very pleasant experience. I will be telling everyone about this dealer and to check them out first before going anywhere else!
Jessica was amazing and took really good care of us! We told her what we were looking for, even the limited funds we were working with on our end and we got an EXCELLENT deal with NO MONEY DOWN!! They truly do shop around for the best finance company that matches your credit score, etc. Frank Myers Auto Maxx is still the BEST place to go to for your next used car!! 💜🚗
They are very kind and amazing.Aways ask for Michael as your salesperson he has a huge heart as well as the fellow that works in finance.I bought my car from them today and its the best day.I was struggling.
Chris was VERY wonderful. After months of hearing the same saying about $3,000 down for cars that weren’t even worth more than $10,000 we decided to wait and try again somewhere else. One day we came across an ad on Facebook about Frank Myers Auto having a deal going on for $17 down and decided to give them a call to see what were the qualifications and surely enough it was for all cars and all credit types. We came in knowing that our credit was low at the time, we had a bad payment history, and a few repos to add on to all the other issues with our credit. Chris reassured us he would see what options he had for us and would do his best to get us a great deal. He went through and gave us the truth behind where we stood as far as getting approved for a car and what we had to do to get approved for a car. Chris was able to get us approved for a 2016 Mazda CX-5. After test driving the car we fell in love and decided that we wanted the car. We ended up having to put $1,000 down for the tags and other fees which was A LOT better than $3,000 any day. We left there very much satisfied and have been enjoying our new SUV. I would definitely recommend Chris Smith at Frank Myers Auto if you’re looking to get a car from someone who will definitely go the extra mile to get you in a car. He will definitely find the best options for you. Thank you again Chris.
Great experience! Nixon was the best and made sure I left with what I wanted. He walked me through the entire process and his customer service was exceptional.
I highly recommend this company. I was turned down at several dealerships and they gave me an excellent and affordable payt and love the car. Jessica was awesome! Everyone was nice.
Omg, so my sales representative Jessica Theodore was the absolute best, and she worked miracles on getting me the best car for me and car insurance! Definitely recommend anyone to this place! Much love to the Frank Meyers Family!! 💙
I’m so happy with Frank Myers auto, I just purchased my 2nd car ever and they made the process very easy and fun. Thank you and shout out to Tracy, James, and Jess. I couldn’t have done it without you.
Walked in today and was greeted immediately by Jessica. The process was smooth and she worked everything out for me. I had my kids with me and she was patient with them as well. The best experience I’ve had at a car dealership. Definitely recommend Frank Myers and ask for Jessica.
Jessica was great and took care of me she a wonderful seller keep her on yall team always..she need a raise for real...thanks so much Jessica
Jessica was my sales rep both times she is wonderful. I went here about a month ago because this was the only dealership that had plenty of inventory. I had only 7 days to find a car before my rental expired. Found a Jeep SUV and bought it the 1st time. Noticed I was filling up with gas every other day and spending way to much in gas. And it had minor issues nothing major just like the tire bolts were stripped and stuff no biggie. It was a nice SUV. Just wasn’t serviced properly and rushed. I decided I wanted to go back to a car to save on gas. So I went back a month later and bought a Nissan Altima. Jessica helped me the second time also. I have to say out of all the sales people there she is the best. Don’t go see anybody else but her! She is great! She worked with me on getting my other vehicle traded in and everything. She helped me get my payments down some. It’s all about the sales rep!
Well my experience has been some bull they are very nice people but I was offered a truck then they sold it the next day before I could get all the information in I see most reps stayed late for some of you guys but not me I have been waiting almost a month now and I’m being told they are waiting on a shipment but I quote “ WE GET SOMETHING NEW IN EVERYDAY” that’s what I was told but I’m not saying don’t go but I strongly advise you have all your information that day or you will get a run around and NEVER GET A CALL BACK.
This is not a very good place to buy your car if your money is important to you. They dont have the prices upfront, when you ask, you will get different figures, they will push you thinking you are in charge, its part of their game. If you know how much you can pay, dont disclose until you get the real figure and never accept to extend the months, if you have any reason to not like what you got, you will be played around. Dont leave a review the same day you get the vehicle, wait until you are sure you like what you got. They are players here, and dont care about your feelings.Response to you Tracy Myers, I am real and do not give any review for fun, I dont know you and have no reason to spoil your business, my name is on your contract and if you did not find it, I purchased on the 17th of July and waited this long no one has called or text me since to resolve the issue, you make me angry trying to play and safe your business, Jessica Theodore is the agent that sold the car and Nixon was the guy I spoke with the second time, you can look into your business because its obvious you dont have a clue if you did not find me as a customer after 45 minutes search and your sales team did not remember working with me, I have been in that building 4 times nothing is resolved. The picture is on the envelope that has my contract. Thanks
Chris is hands down the best! He got us in a nicer newer car in no time! After going to 3 dealerships, me and my husband were at our wits end but that completely changed at Frank Myers Auto Maxx! He took my family into consideration and got us in the perfect car that we needed and even let us trade in our old car! So glad we ended up here and wish we would have sooner. He treated us way better than the others. Highly recommend this place!
Jessica and Paul was awesome! They helped me a lot. I do recommend this place.
I drove over two hours with my co-signer to this dealership because they were running a $99 down special. I worked with Jessica, who was really nice. I told them the terms and I was reassured on several occasions they would had someone that would work with me. We sat down for paperwork and was blindsided by them wanting a large down payment. I refused and told him we had a trade-in and he guaranteed me that Monday he would have it all worked out. Here it is Thursday, several hard inquiries later, and still no vehicle. I wouldn’t recommend anyone waste their time because that was 5 days of my time that could’ve been used at another dealership actually getting a car.
T.T was amazingly helpful, knowledgeable and not at all pressuring. She found what I wanted and got it done for me. Go see her!!!!
When I first walked in the atmosphere was amazing. Everyone was happy and energetic. Everyone said hello and had smiles on their faces. I loved the level of professionalism and energy they all had. I was helped by Dr.Phil as they call him. He was very reassuring through my time there and was very kind and understanding. He worked diligently and was fast to get me into my nicer newer car. I would definitely recommend Frank Myers to anyone who wants to have an amazing car buying experience. Thank you so much to everyone.
I came in just to look around and Jessica showed me how to buy a nicer newer car in less than an hour, she was friendly, joyful, and as sweet as she could be!! From now on I will come here and buy my cars and Ill definitely ask for Jessica!!!
Love Steve would recommend him to all my friends and family. Excellent customer service
Jessica was the best and very helpful we let her know what we were looking for and she did amazing helping us!!
Very friendly and great to work with. Jessica Theodore was great! Keith was great to work with also.
Chris was Amazing once again. Thank you Cousin. Keep up the awesome work 👏
I would have gave Frank Myers 5 stars, but, my daughter took her car to find out why the check engine light was on and we were 5 minutes from the mechanics when it came right back on again.😡😡😡😡
My friend and I just went in looking a cars and TT came out to help us. She was very nice and made my friends day
My auto salesman was Chris. He worked hard to get my deal done, he was very patient and motivated to make sure I was happy and satisfied with my purchase. I will recommend Chris to everyone. Thanks again Chris!!
Be very careful messing with them, and check every little thing you can! They sold me a suv the looks like it has been in a flood from rust its so bad and wouldnt take it back. They blocked me from Facebook so I couldnt show pictures of how bad the rust is and how bad the service department is at fixing stuff. They literally used spray paint to hide a rust spot. Horrible place in my opinion. Dont trust them!!Update: I called the number I was giving below and went to voicemail and never heard back from him. Then loan company called me and told me the lies that frank myers told them, these people are not to be trusted! And on top of that for some weird reason they have sent me another tag i received today in the mail after I turned mine in when already.
I absolutely loved the customer service they were all a big help and thank you Jessica for putting me in my new ride
Great experience with TT she was a wonderful sales woman. Great spirit!
My total experience today was amazing. Jessica made me feel welcomed and she was a pleasure to work with. Thanks for everything
Frank Mayers Auto Max made it possible for me to officially buy my FIRST car. Chris assisted me during this exciting process. He was extremely professional and showed he really cared about what vehicle was best for my daughter and I. He reassured me that he would indeed be able to help me and kept me calm during the entire process. I appreciated the fact that he was persistent in finding me the best deal, literally a steal! I highly recommend Frank Myers Auto Max and be sure to ask for Chris! He was amazing.
The salesman Chris made it an awesome buying experience would recommend people go see him
The car sales was extremely knowledgeable about all features on the cars. He also was able to view my credit score and my income and give me an idea of what I would be approved for. It was a great experience and would recommend them for future sales.
So I really enjoyed my experience with TT at Frank Myers. She’s really pleasant and caring. Go by and check her out. #everybodyrides
For starts, I was told to come in to inquire about five Dodge journey they were in the conditioning Process. Because the cars were pretty much selling as they came in. I specified that I was not interested in a minivan, however I wanted three rows. I was constantly hassled about a cosponsor when I specifically also stated that I had no co sponsor. Even then, I was pressed about a cosponsor… What made me completely lose interest and walk off the lot was the sarcasm. “Well typically When we give someone the option of a minivan or no car at all they don’t typically choose no car at all…” My money is better off elsewhere, with someone that actually CARES about what I want and prefer and not just selling a car. Super pushy, horrible sales service. I thought the majority of these reviews were a “little much”, until I went in myself… Maybe a customer service 101 class is needed for these folks.
Love it here. Frank myers is the best in town. I didnt think I was going to get a vehicle but TT hook me up. She is a wonderful person and very helpful and thoughtful. I will definitely bring her some people. Every body ride For real.
Best service ever love TT very nice and caring thank you 💖💖
Let’s begin by saying they were nice but I was misled. I specifically asked regarding co-signers and when I came yesterday they told me I needed a cosponsor. I was told over the phone I was approved by multiple without needing a co-signer but when I came I told I needed one or $3600 down. If I was going to pay that I would’ve already went to a buy here pay here, but I don’t have family or anyone to co-sign. I was very excited to get a new car, but I was let down. Please if they have a special or what not going on there are specific stipulations for the “EVERYBODY RIDES PROGRAM” do not be fooled by false promises. This just isn’t right. I make with my job and doing doordash over $4000 a month but they really don’t help. Go to drive time where they actually fulfill promises even though the payments are high but hey atleast you get a car and the prequalified online portion actually applies. The salesmen are nickel slick talking and rather offensive asking if I have mom dad sister brother to sign. First of all my mom is mentally incapacitated using social security disability and an only child while my dad is dead. I don’t have have coworkers or friends that can help or as Steve said “a rich uncle”. I was devastated from false hope I was given and spoke over the phone with.PLEASE DONT COME HERE.
My experience was great! Seth went above and beyond to make sure I was satisfied i highly recommend Frank Myers Auto Maxx in Winston salem
JESSICA SHE IS GREAT AND A BLESSING THANK YOU VERY MUCH.
Steve was fantasticHe got us in a car we loved in our price range!
I came to Frank Myers afraid I wasn’t going to be able to get a car. I had just started a new job and didn’t have much money. Jessica and Seth worked with me to get me the car I absolutely wanted a loved! Thank you all so so much!
Mr. Steve was great to me and my family! He worked everything out for us! He had sure me and my family got into the vehicle of our dreams!
I had a wonderful experience. TT was amazing . If you need a car go see her .Thanks for everything
I had so many issues with a car that I purchased from them initially but when I voiced my concerns they put me in a new vehicle immediately. Jessica was quick and awesome and helped me through the process and got me out the door in a timely manner.
It was amazing. They did. Everything they could to get us approved. Will refer family and friends. Nixon was amazing and very friendly as well.
I had a very GREAT experience purchasing my car! It was my first time buying a car and i couldnt be more happier with my experience. Nixon was so amazing and very helpful. 10/10 recommend!
Steve is a Nice dude, well mannered and respectful drove off with a car
I had a great customer experience here at frank myers. The staff work good together to make sure i got into a vehicle. I am glad to be apart of the frank myers family.
They were very nice people, very kind to me as well just for not able to help me out at the present moment. But Im looking forward to a call back from them.
If you need a vehicle what a great place to shop Frank Myers, great customer service, friendly atmosphere you cant beat the price at Frank Myers. I walked away with a excellent vehicle and a good deal Try them out... you will walk away happy.
I had a very outstanding experience the building was spotless, very well organized and I absolutely admired Jessica ! She’s very well spoken, I will be recommending any and everyone I know ✊🏾
Best Dealership I’ve done ever been to! My significant other and I worked with Chris Smith and he’s phenomenal at what he does! If you come here ask for Chris! He was efficient in everything he did, and worked his absolute best to find us a amazing car that fits well in our budget. He asked US what we wanted and made it work and followed through on everything he promised and it was a very enlightening experience and learned some things as well! Will most def stay with Frank Myers! The whole staff is amazing and the atmosphere inside is amazing! Felt like home, felt so welcomed!
Jessica was super helpful, she helped me get into a new car with a lot of headache and stuck through till the end. Anyone who goes to frank myers ask for Jessica
Steve at frank myers auto maxx is awesome. I recommend anyone to come to him. He got me in an a 2015 jeep Cherokee . Couldnt have had better service.
Damn great place. I got a really nice truck for a great place. Darien TT was great very understanding. And helpful. Second time back will be back again.
I had a wonderful experience today in buying my new car. Staff was very friendly and catered to my needs.
I had a great experience here, came in and Jessica had everything ready for me. All I needed was to sign papers, pay and go!! Highly recommended 😊😊😊😊😊
This was a great early birthday gift. And I thank God for Steve he was a great help and was able to find a car for me on the first try and I love it.
Darien was awesome, he took his time to make sure I was well taken care of in every way possible. I will definitely continue to buy from this wonder salesman. COME SEE DARIEN!!
Titi Was Very Awesome She Is Great I Love My New Jeep And She Was Great With All The Help She Provided Me