I had my iphone serviced, not only were they prompt and friendly. They also did it for lets just say a very reasonable amount. You wont go wron using these guys to fix your phone. They fixed my phones charging port in lightning speed!!
Dropped in with an Iphone that wasnt charging well. A few minutes later, they were able to pull some debris out of the port and clean it and then its working great. Rep was super friendly and didnt charge me for the work he did, which I wasnt ready for. So overall a great experience.
In addition to being knowledgeable and helpful, Mario and Sean were friendly, which made for a pleasant experience.
Great customer service - checked out my boot-looping iPhone, did everything they could, didn’t end up able to restore it but wiped it clean for me completely complementary. Will come back. It’s a Cute little hut they live in too lol
Set up an appointment for a Saturday repair, was told an amount and expected time frame. Called 2 days prior to appointment to confirm everything was good and was told the screen was in stock and would take 2 hours. Arriving at my appointment time Saturday, was told it would take 4 hours and they didnt have the screen. Wont be returning. Your mileage may vary but this was a very unprofessional way of handling a customer.
I got my Pixel 4 XL RMAd back from Google because of a front facing cam issue, of course the issue still persisted so I decided to try uBreakiFix. Did a great job resolving the issue and fixing and repairing issues that Google themselves messed up. Would definitely recommend this place and will return again for future repairs!P.S. both techs William F. and Im sorry cant remember the other techs name but both were very professional and very helpful!
I needed my cracked screen on my phone and they didnt do that. They may be great at other things but didnt fix my my screen.
Was having problems with a Chromebook and the young man explained what was going on and that it was a Google issue. Very professional explanation as to what we should do next. Will go back if necessary. 👍
Very helpful employee. Went in with a problem with my phone he helped me with my questions and didnt even charge me for his help.
Great people to go to if you need phone repairs done. Quick and friendly
They called me within the same day to tell me what was wrong with the playstation4. It was not worth to get it fix. The USB port and the hard drive= $249 to get it fix.
Why does this store exist?The only positive was the employee was nice. That’s the only nice thing I have to say. In case people don’t know “ubreakifix is SUPPOSED to be a VERIFIED Samsung provider. In the same way apple obviously specializes in it’s own products.So I come into the store to do something extremely simple. Get a new screen protector for my SAMSUNG PHONE. I was informed they don’t do that at this location….. how can a tech store dedicated to Samsung not offer something so ridiculously simple? I drove all the way to Greensboro and they put on a new one at their store for 20 bucks.I was so excited to see that Winston finally got a store that didn’t require an hour drive but sadly it’s useless if basic services aren’t included. Will definitely be contacting management to ask what the heck they are thinking
Long wait, raised prices on beef, out of green tomatoes, mixed drinks weak, waitress was great, food was, decent...buy but not $60 decent.
My replacement screen was put on crooked, pressing on the left and right of the screen, it would give a little and you could hear the adhesive sticking and unsticking, and the metal side of my iPhone was deformed from whatever prying tool they used. After picking out the extra adhesive squishing through the frame and screen and gently massaging it into place to stay, I figured I was being too critical and hey, the price was right so, whatever. Well, the screen cracked by itself right next to this spot less than two days after the repair. I called in and was treated like a liar trying to get a handout. Told me I could pay for another screen replacement.
Love this place. Went in to get my phone fixed and the service was great. Definitely returning to this place
Very professional and courteous! Fixed my phone quickly and it looks brand new.
Fixed my cracked screen in 2 hours. A week later its working great.
Volume up button was stuck on my phone and they did a quick, solid fix at no charge. Cant beat that.
Riendly staff! Fast and quality service!My daughters track pad on her MacBook Air fell. I took it into to Apple they hit me with a 100 diagnostic fee. Turns out it was a simple screw that needed to be put back in place. Ubreakifix completed the without any issues.
In and out. Phone got hung up. Had been trying to reset it all day.Had my business totally stuck because of that. Everything is on my phone. And Boom. Magic.Unstuck.Thank you Mobile Phone Mechanix.
Great customer service. Was able to help when Spectrum did not. Price was reasonable to fix S10 screen that was cracked and had to be replaced. Was able to get phone back next day. Would recommend.
Does not believe in individual freedom or civil rights
Knowledgeable, courteous.
Courteous and welcoming with knowledgeable advice.
Fast Repair! Less than 1 hour. Friendly! Professional!
You can always count on them! I have needed their services 3 times in the last 1.5 years and they always take care of me. Professional, trustworthy, reliable, fair and convenient. Highly recommend them!
Excellent service from the staff. Replaced a cracked Pixel 4xl screen in 2 hours. Would highly recommend to anyone in the a Winston area. Very professional company.Michael
I have been here twice, first for iPhone glass replacement. Quick and reasonably priced. The second repair involved a last-ditch attempt to remove a broken charger that had snapped off on my iPad. I am happy to report that they were successful and saved me several hundred dollars. This company is good! They are responsive, provide fast service and are friendly and easy to work with. Give them a try, you won’t regret it! Top notch.
Professional, attentive, does great work
Fast and easy service, and Im no longer cutting my fingers on cracked glass. Great job!
Very fast with reasonable pricing. I recently had 3 ipad screens repaired. 2 of the 3 are working like new. I am having some minor issues with 1 that I hope will get resolved. If so, this will be a 5 star review!
Fantastic folks. Very honest and thoughtful. I thought the screen was cracked, turns out the protector was damaged not the screen itself. These good folks were honest and saved me money. Mobile Phone M is now my go to for future phone repairs.
I found MPM on Yelp and requested a quote for replacing my smashed phone screen late Sunday evening. By Monday around 7am I had a response. Very quick turn around! No appointment needed. Had my phone fixed within 30 minutes of walking in the door. Fantastic service and I highly recommend seeking a quote!
I called around to get prices on getting my LG phone screen repair, Mobile Phone Mechanix was the most reasonable. I even ask my IT department at my work place and they mention this was a good place for repairs. The service was fantastic and quick turnaround. I will definitely use them again if needed and highly recommend their service. Thank you!
Very professional! Exceeded my expectations throughout the whole process!! I live out of town and will use them again for any mobile phone repair needs.
My phone has more problems the before glass replaced. Not able to speak with anyone yet.
I dropped my phone one too many times and the screen was no longer working. I own my own business and cant go days without my phone. I didnt get her name, but the employee that helped me was not just nice and knowledgeable but honest. Honesty seems like such a fleeting trait these days. Her prices were the best but she was going to have to order the part. After stating my urgency to get it fixed same day she called a local competitor and asked all the necessary questions to make sure I was taken care of. Thats right, she literally sent business to her competitor because she didnt have the part in stock. I went to the competitor and the part they used was defective and Im still without my phone. I really wish I just waited the two days for her to get the part she needed, but was blown away by her honesty and willingness to help me that she earned a customer for life. The competitor not only didnt fix my phone same day like they stated, but there was somehow miscommunication to fix the back glass as well (even though it was clearly discussed). Mobile Phone Mechanix will be fixing my phone correctly on Wednesday.
We were very happy with our service. The staff is friendly and knowledgeable. Mike was able to fix a screen on a phone that we thought was a total loss. Definitely recommend!
Their service was fast faster than other places that Ive been to and prices were better
This lady is very efficient and punctual. She said she opens at 10 and the door was unlocked at 9:58. Very knowledgable. Thank you for saving me from the phone store and spending $1,000 on a new phone.
Mandy was absolutely wonderful in helping me fix my sons phone problem! She gave me step by step instructions and made the whole stressful process turn into a super easy fix. I had contacted numerous other companies before reaching her and no one was able to help. She really saved the day and Im so grateful!
Extremely helpful and professional! Solved my problem when no one else could!
Great place and great people!! Was having trouble with my tablet holding a charge and thought I needed a new battery. Took it in and paid for a new one to be ordered. Got a phone call that afternoon from Mandy stating she had plugged it in and charged it for only a few minutes and was able to get the tablet to come on (I couldnt get it to power on). Called me a few days later and she had fully charged the tablet and played YouTube videos and the battery was fine. Suggested getting a new charging cable and gave me a full refund. Did not charge me anything for her time or trouble. This is the best customer service I have ever received and I will do all my repair business with them from now on!!
Excellent service! They were able to fix the problem with my phone quickly for a very reasonable price. Recommended to anyone with electronic device issues!
The customer service, price and repair that I received yesterday was unbeatable. After hearing from 3 places that they couldnt fix my daughters phone, Mandy assured me that they could help us and be more affordable. She fixed a bent and broken phone making it a priority to fix before my daughter left town for 4 days.This was the best customer service I have received from a retailer in a very long time. I highly recommend Mobile Phone Mechanix. They will be my first step the next time we need a repair.
Had a tablet charging port repaired by these folks. Another place kept it a month and half and kept giving me the runaround. Dropped it off, they ordered part back to me in 4 days. Quick and fair price. Recommended them highly
This place is great and were very helpful in working with my busy schedule
Fast service fair prices
I have a Iphone 6 the screen went out on me. Also my screen had minor cracks on it. I look up this place, seen that it has great reviews. So visit this place demonstrated excellent customer service. The employee at the time, she was awesome had took about 30 min or less had me in and out. She was very knowledgeable about the issues and the price wasnt bad, I expected it to be a little more expensive but it work out very well i recommend this place to anyone having issues with their phone
This is the best place in Winston-Salem to get your phone fixed. Mandy is awesome and went above and beyond to make sure my phone was working correctly and that I was happy with it. The staff here is great and the quality along with their prices are unbeatable.
Great customer service!Excellent repair work!Absolute best prices in town!Extremely fast turnaround time - dropped phone off, ate lunch, picked up in 30 minutes.
Great customer service!! MPM replaced my shattered iPhone 5 screen quickly and at a great price. Cant beat finding professionals that are not only extremely knowledgeable about the mechanics of the phone but also have the skill to explain things in laymans terms. Definitely a resource folks should check out.
Professional Service with the best price. My iPhone battery started to die and rather than panicking and buying the next upgrade, I looked into replacing the battery. Going to Apple in Greensboro was going to cost me almost $100, and the other local repair places were nearly as expensive. Mobile Phone Mechanix replaced my battery in a half an hour for basically half the price, and now my phone is good as new. Im so grateful for this local company and I will be returning next time I need them.
The staff is extremely knowledgeable and friendly. I took my phone in for a charge port repair and they were able to fix it at no cost. They are looking out for the customer. This place has great customer service and will truly work with you in your best interest. I will refer friends here after my experience.
Bar none the best place in town to have a phone repaired. My first visit I was expecting an $80-$100 repair because the charging port would not work. They were nice enough to clean the lint out of it for me for no charge. We had already made arrangements to leave the phone for a few days and they could have easily charged me full price but they were honest and nice. I have had multiple devices repaired with them since this visit and will gladly tell others about these folk. Trustworthy, quick and cheaper than other estimates from local repair facilities. Thank you again MM!
I originally sent 2 requests to 2 different repair stores to find out what the cost would be to repair the charging port of my LG phone. Mike at Mobile Phone Mechanix responded within a few hours with the price and the time frame it would take for the repair. We even exchanged a few more emails about the details. I have to say they are great people who care about their customer. The other ( you can easily figure out who they are) sent me an auto response that they received my query 3 days later but even now 7 days later never responded directly to me on the request. Wow, while I was not happy to be without my phone for a week, I understood that the phone needed to be sent out for this particular repair. The phone was returned to me in perfect working order, undamaged and at the price that was quoted. I highly recommend them.
Im very impressed with mobile phone mechanix. They went out of their way to help me when the initial repair did not work. They are friendly, fast and stand behind their work. Strongly recommend!
I had an awesome experience with Mobile Phone Mechanix today. My phone had not been wanting to charge for a while and, then, finally it stopped charging at all. I hesitated taking it to a repair place fearing the cost of what it would take to have it fixed. I finally decided to take it here after reading all of the positives reviews online and Im glad I decided to do so! The lady who works here was super friendly and immediately diagnosed the problem. I was out of there in less than 15 minutes! Im not saying every phone problem will be this easy but this experience was as great as one could hope for!
The service was great! The staff was very friendly, helpful and fast. Every time Ive gotten my phone back from them theyve done an excellent job. Great customer service, good prices and quick repairs.
Mike has repaired several cracked screens for me and they have all turned out awesome! His staff is courteous and repairs are done in 20-30 min. Mike also has the cheapest price in Winston with great quality work.
My LG Stylo 4 which I wasnt sure could be repaired (severely cracked screen) was repaired in 2 days. I am going to tell everyone I know about Mobile Phone Mechanix.
Had my I-phone battery replaced, (below cost of others called).. friendly staff, and had it done and operational in about 45 minutes. Nice lady, even took time to give a old man, some helpful hints.. check them out...!!!
Id thought my phone was on its last legs, it simply wouldnt charge. I went in and less than five minutes later, Mandy had fixed it for me. She was so kind and generous--didnt even charge me b/c it was a simple fix. I will always go here first.
Just left from there, customer service was amazing, best price & my screen was literally done in 20 minutes ! Hopefully I don’t crack my phone again but if I do I’ll be coming here .
I have had several phones repaired by these folks and they do a fabulous job! The staff is always nice and very helpful. I wouldnt recommend going to anyone else but Mobile Phone Mechanix!
Great and fast service. Fixed multiple phones/tablets here at the best price.
Great service and quick turnaround. Very professional and responsive. I will use them again if needed and highly recommend their service. Thanks Mobile Phone Mechanix!
Mobile Mechanix is a highly trustworthy business with wonderful customer service. My wife and I had broken iPads within one week of each other (ouch!). Upon calling Mandy, she gave me a reasonable price, and they fixed our devices quickly. About 2 months later, part of my new screen failed due to a defect (a rare thing) and Mobile Mechanix stood by their warranty... They got me going the same day for free! I couldnt recommend a business any higher than Mobile Mechanix.
Mandy and Mike were really friendly, helpful, and easy to work with. I went in to the shop with a screen shattered into 4 dozen little pieces and walked out with a screen looking as good as the day I bought it, and so quick! Really recommend. The ONLY downside to this business is its difficult to turn left out of the parking lot! Ill return here with all my broken devices, maybe even some old ones.
Not only are they fast and friendly, they are also conveniently located in Winston-Salem. They are one of the cheapest around with the best quality for the price work Ive seen. Would absolutely recommend giving them a call for any phone or tablet issues!
Ive used Mobile Phone Mechanix two times now - both times with excellent results. They replaced a broken screen on an iPad Pro and a battery in a Nexus 6P cell phone. The staff are very nice and, most importantly, very knowledgeable.
Great work and amazing customer service
These guys are the best. Ive been coming to them for several years now. More than reasonable prices. Honest evaluations. Fair trade-ins.
They got me in immediately and had my phone fixed within an hour of it breaking. Excellent customer service and a great price.
The staff was more than helpful! I went in to the store because of a charging issue and my problem was resolved within only a few minutes. I will be going back when I have any other phone problems.
Fantastic customer service and phone care at an unbeatable price. I WILL be coming back for my next phone repair. Thank you!
About two months ago, I brought in my iPhone 5c for screen repair, and though the boy was very nice, Ive had issues with the screen ever since, and today it is actually popping out of the shell. It was incorrectly installed and this is an issue. I did not pay $95 for a faulty product.
Perfect great prices and way faster than cpr. They will match almost any price and that was awesome. Came all the way from Charlotte for their great service and I left satisfied.
Not sure if they do a lot of business .A good store overall
Screen replaced on an Samsung Note 8. Looks and feels brand new.
Awesome, knowledgeable staff was able to fix my phone that I clumsily dropped into a toilet. After going to AT&T to see my options and learning a new one would cost me $400-500, I was at a loss.So glad I went to these guys (located in the old George K Walker building on Stratford Road) who not only fixed my phone but it only took her an hour and a half (if that) to fix it. Saved me hundreds of dollars too. :-)Doesnt hurt that theres an amazing sushi and hibachi restaurant right next door with wifi.Thanks again!
The staff here is wonderful! I have always brought my daughters iphone to them, weather its was a cracked screen or iphone not working, they always do an amazing job at a great price. Very honest and trustworthy! Would recommend to anyone!
Very fine Gentleman assisted me and saved me alot of money. 5 stars
Battery on my Nexus 6 P was replaced in about 90 minutes. Cost was less than a several mail it to us places I found in the internet. Everyone was very friendly, phone was undamaged.I can highly recommend this business.
Was able to get my IPad fixed quickly. Very knowledgeable and friendly staff. Will definitely recommend to all my friends.
They were so very helpful! The young lady went out of her way to make sure my phone got fix that day! Talk about customer service! Thank you MpM!
Excellent customer service and quality work. Their prices were lower than local competitors and the turnaround time was faster as well.
Cell phone intermittently not charging. Was convinced I had an issue with charging port. They cleaned the port and had me on my way within 15 minutes. Professional staff!
Honored their warranty and were able to repair my screen at a great price! Thanks for all the help to everyone at mobile mechanix!
Very friendly, quick service. Professional, didnt try to sell me anything I didnt need. I would highly recommend to anyone needing repair to your phones.
Great Price and fast service! They have done a lot of repairs for me. I highly recommend Mobile Phone Mechanix.
Great experience. Mandy was so helpful AND friendly today. She solved the problem in less than 5 minutes. I had expected to spend hours on this. What a relief! Thank you!
Great job fixing my iPad cracked screen. Done in no time. Thanks!
Fixed cracked iPhone 6 screen. Fast and a fair price. I cant speak of other services, but would highly recommend if you need a screen replaced.
Best and trustworthy place to go to, and they don’t overcharge.Very honest people,
Helpful, knowledgeable and pleasant. Fixed my phone on schedule and as promised. My dad has had good experience here as well
They do good work well satisfied with the repair job.
Great quality work and was done in 30 minutes! Highly recommended
Very nice business, very friendly staff! Great work in a short amount of time
Damaged the screen on my Note5. They repaied it within a week and Im a happy customer. Will definitely recommend