user
Guitars USA Music Store
1003 Burke St, Winston-Salem, NC 27101, United States
Appearance
Guitars USA Music Store
Comments
La
Review №1

Vintage sofa Lounge has the most creative Mixology team I have ever experienced. The drinks are exceptional, the atmosphere is moderd/cozy. Our favorite bar in Winston

QO
Review №2

Great selection of instruments and prices, great customer service and vibes. The store just amazing.

Ch
Review №3

Staff were great. Helpful and friendly.

Da
Review №4

Nice store, plenty of guitars to choose from.

Dr
Review №5

I just bought my first guitar here and everyone was extremely helpful. I highly recommend checking them out.

Aa
Review №6

Have shopped here since 2017 and have always been treated very well. Everyone working there knows the products they offer and go above and beyond the call of duty when letting you try something out. I just purchased a Boss DD 200 today from Guitars USA and being torn between two delay devices they allowed me to hook both units up to A/B them. After being almost forced to shop with Guitar Center on several occasions Guitars USA is a breath of fresh air.

Br
Review №7

Very friendly staff without being pushy. Decent selection of high end guitars.

Pa
Review №8

I spent twice as much on a setup here than most other guitar shops and I still had fret buzz. The kicker is that I brought in two guitars, same issue with both so double the trouble. I had to leave one because of how obvious it was and I fixed the other myself. You dont always get what you pay for.

Cl
Review №9

Always good, but always pricey

Ke
Review №10

The guys was really great. As soon as i walked in the door they made me feel welcome. Will definitely shop here again.

Su
Review №11

Guitar USA is a rare shop where you are treated well, no matter if your buying a set of strings or a Les Paul Custom. The staff are real musicians that can answer questions, talk about gear and discuss their favorite KISS album. I have all of my set-up work completed at Guitar USA and would not consider anyone else! Three Gibson Les Pauls and a Fender Strat and I’m very happy with the work and turn around time.This is NOT a big box chain music store.. this is the best and the only shop I visit!

Mo
Review №12

Great Staff, awesome interior and great gear! stop by and check them out.

Mi
Review №13

Very enjoyable buying experience. Tristan was very knowledgeable and had a great personality.

Do
Review №14

Great experience! staff very helpful and nice place. I will back again.

Br
Review №15

Get the nice equipment nice drums nice guitars very nice store 8 out of 10

Ra
Review №16

Amazing store the moment I walked in the door the smell of fine instruments overwhelmed me.The selection of amazing guitars was overwhelming however I was able to instantly find what I was looking for. Thanks guys for your amazing service beautiful guitars all high quality. If your looking for a top of the line gear you have found the place.Randall

Ja
Review №17

Owner or employee is shopping Facebook ads and acting as if they are a buyer when they have no intention of buying. Do not plug your store by acting like you wanna buy a guitar from someone. LIARS. The person is William Perudo or something like that. If you don’t have a Bill or William there, I will delete this. I just know that he quickly went from a potential buyer to trying to get me in your store. I’d never plug a store while shopping unless the person asks or we get into a discussion. Doesn’t make any sense.If this is not the case I am truly sorry...and I will quickly remove this post.

Je
Review №18

One of the best online shopping experience! Easy transaction, excellent customer service and fast shipping. Buying online can be frustrating sometimes specially in guitars, but my experience here was A+++ My guitar came with extra gifts, fast delivery and well packaged. Very grateful and happy with it. Definitely you got a new customer.

Ur
Review №19

Great staff, products and best music store around.Best customer service ever. Chris was fantastic and really knew what he was talking about. I will definitely go back.

Ca
Review №20

I drove 2 hrs and finally came to this Gem Music Store here in Lexington,NC. Beautiful shop, very helpful people, customer service A++++++ and guitars for all the levels and prices. Love My Martin Guitar, thanks guys!! Recommended 1000%

Er
Review №21

Stopped in for my first time today. Customer service was excellent and they were willing to take time to answer all of my questions with knowledgeable responses. You can tell these folks have passion for music, and for earning your business. Their selection is also outstanding, and they carry top of the line gear at every price point. 100% satisfied with my purchase and experience. Ill definitely be back, and Id recommend you check them out too.

Jo
Review №22

Great guys great store will always do business with these guys here’s to 5 years of business and more business to come

Bl
Review №23

Excelent customer service! Super friendly and knowledgeable staff. I drove several hours multiple times just to buy from this store and do not regret it. I have an epic instrument at the best price I could find and the staff taught me a lot about it and how to care for it! I will definitely be returning to this store!

Mu
Review №24

Quick shipping, great customer service, and packed extremely well. UPS did a number on the box, and it was packed so nicely that the banjo was unscathed! Would buy again. Thanks!

Th
Review №25

This place is ran by great musicians! They know what you need. Guitar set ups are wonderful. Selections of the best gear.

Br
Review №26

I have been a customer here since 2002, Ive seen Guitars USA go from a great company to an impeccable one. Chris and his staff are very knowledgeable always helpful. And one thing that sets them apart is there attention to a wide array of music genres and the what the musician needs. Most non corporate guitar shops especially in this region, tend to forget the extreme music players. Guitars USA does not. 10/5 stars

Do
Review №27

Easy to browse, good selection, personable sales team.

Wa
Review №28

Super helpful staff before Xmas. They were friendly and would highly recommend

Ka
Review №29

Been going here well over 10 years. Professional, honest staff. Put customer needs first. Great selection- if you dont see it, ask- they can probably find it. They also do service and repairs.

Ta
Review №30

I have been coming here for years both for lessons and musical instruments/supplies. The staff are extremely friendly, and they are always willing to help customers. The current lesson teacher (Evan) is very knowledgeable, and he is really laid back and easy to learn from.

Le
Review №31

Nothing special. Small staff. Hard to get help.

jo
Review №32

Awesome guitar shop. They guys were extremely knowledgeable about the equipment and super friendly.

Me
Review №33

I was surprised by how large the store and its selection are: guitars galore, ukeleles, violins, woodwinds, reeds, amps, loop pedals, keyboards...they even offer lessons at the store. The staff were very friendly and knowledgeable and seemed more concerned that my 13YO son obtain *the* guitar for him than that they make a sale. We ended up buying a steel-string guitar that he hasnt put down since we got home. My 7YO got a large, easy-to-play harmonica that he also hasnt stopped playing (there were several supercool instruments for little ones). This is truly a family and community music store. You wont regret making the trip or just stopping in if you happen to drive by.

Ca
Review №34

Amazing Seller, Fast Shipping and Item as described. I would not hestitate to purchase anything this store sells. Very Highly Recomended and Thanks for the Charvel it’s Awesome!

De
Review №35

Great local shop. For such a small town, they actually have a good selection, typical prices, very helpful staff.

Ca
Review №36

Guitars usa is an awesome store, very nice people, very helpful and have a great selection of instruments

Ch
Review №37

Dont let the outside fool you. They have first class gear and are very knowledgeable, friendly and helpful. They have an especially great selection of PRS gear.

An
Review №38

Always a great experience when I go in. They have the things my grandsons need for their instruments.

Ri
Review №39

First time in the store, very friendly and helpful, nice store for string instrument s

Mi
Review №40

Great store, with a wide selection and super friendly and knowledgeable staff.

Cl
Review №41

Good selection, great prices, awesome staff! Friendly and knowledgeable.

Da
Review №42

Purchased a new PRS S2 Standard 24. They gave me an incredible deal on it! I had to have it. I live 3+ hours away. There was an issue with ebay and paypal updating my new address, and needed it soon since I booked studio time. Brice did an outstanding job resolving the issue and getting me my new axe in time; excellent communication! I went into the studio, and this thing just killed every track that I did, so glad it made it to me beforehand. This is a great store to do business with, will be visiting them again.

Br
Review №43

Great customer service and good prices. Knowlegable and helpful staff. Hard to beat your local guitars usa!

Ma
Review №44

Nice layout. Good people. Lots of PRS guitars and some nice Gresch Leftys. Rightys too.

Wi
Review №45

Excellent store. Great products

Ro
Review №46

Dont be fooled by the nondescript nature of the outside of the building. Once you go inside you find a well stocked very nicely laid out store. This place is really cool. Brent helped me with a new PRS Custom SE left handed. Very engaging person and a wealth of knowkedge. The manager greeted me at the door with a smile. Most important.portant to me...they had the best selection of left handed guitars around these parts. I highly recommend your next music purchase from Guitars USA. Well done guys!!

Ni
Review №47

Knowledgeable staff and great selection.

De
Review №48

Guys are super nice and very helpful. Great experience!

Is
Review №49

A cool place to buy instruments, nice employees, they even have ukeleles, drums, pianos and more!

He
Review №50

Havent been in a music store in 20 years but I was quite pleased with the selection of instruments and accessories. Definitely a new customer

Am
Review №51

They are extremely helpful with finding new gear! I love shopping at Guitar USA!

Mi
Review №52

Great store great ppl

Do
Review №53

Excellent service knowledgeable staff for guitars, keyboards and audio design for churches.

Tr
Review №54

Nice store; knowledgable, helpful staff. Enjoyed my experience.

Co
Review №55

Very good to work with on a new instrument

Ju
Review №56

Dont let the exterior fool you. Awesome store with great employees.

G
Review №57

Very nice people, nice discount, fast service.

Ja
Review №58

Awesome store! Staff friendly and knowledgeable--Always my first stop for musical supplies. 8-)

Le
Review №59

Not crazy about being talked down to by arrogant guitar tech, who probably calls himself a Luthier. Anything I need I will definitely be willing to travel to get.

br
Review №60

Beat staff and selection of guitars you will find

na
Review №61

They do a real good job and listen to the customer.

Se
Review №62

These guys have a really nice store the guys there are helpful, nice and friendly

Ma
Review №63

Great to have a local music store that provides lessons and equipment.

Ke
Review №64

I enjoyed my visit everyone was courteous and professional

Te
Review №65

First time visiting was very happy with the appearance, staff and overall visit. Will go back again!

Ch
Review №66

Highly educated staff and great service.

An
Review №67

Its a good music store

Re
Review №68

They are a very knowledgeable crew of musicians.

Bo
Review №69

Great store, great people

Ch
Review №70

Very nice store.

al
Review №71

Has the best things for clarinets

St
Review №72

All your guitar needs

Ra
Review №73

Staff was friendly but when I asked about lessons I was told, go to the website I am still waiting to hear from the store about lessons.

Th
Review №74

Knowledgeable staff and helpful employees

We
Review №75

Great selection very friendly

Mi
Review №76

Nice place to visit.

St
Review №77

Hsve tons of stuff

Na
Review №78

Friendly environment and staff are very kind

Wa
Review №79

Friendly folks and lots of guitars!

Se
Review №80

Cool modern store, very user-friendly site. recommend!

Sa
Review №81

As Good store

Dr
Review №82

Nica

Information
62 Photos
82 Comments
4.7 Rating
  • Address:1003 Burke St, Winston-Salem, NC 27101, United States
  • Site:http://guitars-usa.com/
  • Phone:+1 336-306-9500
Categories
  • Musical instrument store
  • Audio visual consultant
  • Guitar store
  • Musical club
  • Musical instrument rental service
  • Musical instrument repair shop
  • Music store
  • Piano store
  • Used musical instrument store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Guitar Center3459 Burke Mill Rd, Winston-Salem, NC 27103, United States