When you need a fair and honest mechanic, go see Jim. He is a great guy.
I called and was able to be helped right away. I was scared about something that was loose underneath my headlight. They were very kind and accommodating! I have also went here to get my inspection sticker before. Thank you so much!
Trustworthy auto-shop with fair prices, knowledgeable staff, and quick service. I brought my car in for an inspection sticker & oil change (synthetic), things went smooth, & I had my car back in 1.5 hours. Definitely recommend
Easy state inspectionThis time Aug 10th 2021, took car in for possible brake issue. They determined the brakes were fine. It was some tiny other issue. Fixed it cheap. Very honest mechanic. If I lived in this area Id never take my car anywhere else. Honest mechanics are hard to find. These are the guys you want. Thanks gents.
Always get great service
I have been going to Expect Auto for approximately 12 years. I can say without any hesitations that Jim’s Repair Shop is the BEST! This statement is not an exaggeration. If you are like Diogenes, the famous Greek Philosopher, who was searching for an honest man stop looking for that man now! Just go to Expert Auto because Jim is that honest man. There are three words that most repair shops no longer practice. These words are honesty, integrity and respect. However, at Expert Auto those three words are always part of the customer services policy that Jim and his staff perform daily. So if you want quality work, done by a person with a huge smile on his face and save prodigious sums of Money just service your car at Expert Auto. Jim I want to thank you for the outstanding work that you and your staff has given to me in the last 12 years. More importantly, I want to thank you for being my friend and for always picking-up the phone whenever I call you with my car issues. You are one in a million kind of person!
Super quick. Super friendly.Thanks so much for the like right now service.
Always a pleasant experience.
Always nothing but the best of service.... Great greetings and tell you how long it will take and right on time.
Jim and his crew have been working on my multitude of cars for the past 8years. They have always been extremely honest, fair and responsive. If I lived within 100 miles of Expert I would always take my vehicles to them.
Jimmy has always been honest and on point with diagnosis and price .
Best place to get your car fixed
Very busy because Jim and his mechanics do good work.
Great service. Would like to have bench outside to wait.
Jimmy and the rest of his crew are ALWAYS top notch!! Quality service, professional yet friendly. Never feel pressured or ripped off. Hes reasonable in his pricing and HONEST!!! Highly recommend Expert Auto. You wont go wrong!!
Love this place...quick and easy inspections, honest yet fun team!
These guys are really great good customer service! Theyre very honest an upfront also Steve who works there is a very nice and chill guy passed my car despite its minor exhaust leak from the manifold!👍
Thorough, efficient, honest -- and no charge if they have to refer you to another mechanic. Always explain what needs to be done, without talking down to the customer.
Convenient and reliable
Jimmy saved the day as always. Fast and reliable service at affordable prices. Winthrop is lucky to have him.
I CANT IMAGINE KEVIN OR JIMMY BEING RUDE TO ANYONE!! THEY DO FAST INSPECTIONS FIX TIRES AS YOU WAIT. THEY HELPED ME OUT SEVERAL TIMES! I TRUST THESE GUYS!! I WILL ALWAYS GO TO EXPERT AUTO.
Consistently the worst customer service out of any other shop Ive worked with in Winthrop.On the rare occasions that I have had to interact with Expert Auto because my go-to shop was booked and these guys are right down the street, Ive had the same bad experience.Theyre rude, short, and treat you like youre a waste of time. I cant speak for their honesty or quality of their work but based on every interaction Ive had with the guy who answers the phone, I wouldnt do business here if they worked on my cars for free.Do yourself a favor and go anywhere else.
He told me exactly what needed to be done with my truck and what places would be able to help, despite not being able to take care of it themselves.
Quality work at a fair price.
Always quick and easy. Prices are reasonable and its always done correctly
The owners extremely honest and professional
Good guys, honest as well
Quick state inspection, good price, friendly guys. No hassles and felt trustworthy.
Great work
Great service and fair prices with people you can trust. Customer for many years with multiple vehicles.
This is the best place in Winthrop to have your car worked on.
Jimmy and Kevin are always so nice and very helpful at getting us in and out and saving us time. Great bunch of guys at this shop!
Jim and his crew are truly fantastic
Good trust worthy guys
I used to buy tall glass bottles of Coke here in 1977 when I was a kid. This place, & its owner, Jim, actually care about customers. Dont think twice, have your car repaired here.
Pretty rude and condescending when asking a simple question. Not at all how you should treat a customer.
One of the mechanics is great! I think his name on his shirt was Ray. He was very helpful n listened to what I had to say and fixed the problem!
Great place
Great place and great customer service.
Very friendly and knowledgeable and Honest
Honesty
Great place and customer service.
Love it!
Great expedient service!
Excellent repair shop
Fast, helpful and friendly!
Great service!
Good repairs
Good guys
Hmmmm