Very efficient booking online, and quick service by the staff on site.

Great people, excellent service get you in as soon as possible.

My windshield was repaired promptly and the staff was very courteous.

GREAT SERVICE. They did everything right.

Very pleased with the service. While it took two appointments to have the windshield replaced and another to get the camera calibrated they staff at this location are very friendly and professional. While my previous review may have been a bit harsh, they were able to make me a happy customer who would recommend them to anyone in the future. Great, real, hometown people to work with. Thank you!

Very personable, accommodating staff. Very happy with service and will recommend

Dropped my vehicle off by 9am. I was told it would be done by 2pm, and it was ready to pick up at 11:30. Windshield looks great! They even cleaned all of my widows!

Alexander came to fix my windshield this morning & did amazing! Super easy, didn’t even have to leave my house. Alexander was super nice & washed my windows when he didn’t have to, I had a lot of glass in my car & he cleaned 99% of it out. Awesome service thanks safelite!

There very curious and fo great work.

Did a fast great job very friendly if I ever have a window messed up again I will bring it here

Fast and reasonable price

Excellent service, staff and owner friendly and professional all the way around. My insurance company was a little bit of a pain but the shop did all they could to help the process along. I had a small ding and dropped in, took them less time to repair than for me to deal with Geico. Free coffee, TV and bathroom, noice!

Professional and fast! Alex was curteous and professional throughout the process. I felt comfortable with the service and felt I was leaving my car in good hands. 2-3hrs later it was ready for pickup. Easy.Creating an appointment was a cinch. He even provided a complimentary vacuum and window clean. Thanks for a great experience!

Easy to book, they do great work. Windshield fixed. You will not be disappointed.

Quality, professional service. Cleaned up the broken glass for me as well, didnt expect that.

They charged me $34.99 to come to my house, I live 5 miles from their location. Beyond bs! Isaac replaces my windshield, I wait 5 hours after the time and drive. On my way home I notice the trim around the windshield on passenger side fell out and the one the driver side is broken. This is unacceptable! My trim was fine before and they are going to replace it. No way should I have to pay for a part on my car If the guy would have done his job correctly.

Amazing customer service

I dont talk to machines they cant answer any questions.

Friendly, fast courteous...

I arrived early they took care of my truck made my windshield chip not spread to a crack. They were very professional and they even clean the rest of the windows in my truck.

Id give it zero if I could, they replaced my windshield the wrong way didnt seal it right, then I get another appointment for a few days later, they STILL mess it up again! Where do they hire these professionals now I have to wait a full week for another appointment after they messed up twice, I would recommend going to anyone other than these people. Worst quality Ive ever seen.

Fast service, great to work with.

Great job, good price, & fast service.

Had the misfortune to break the glass in my drivers side door late on a Friday. Was referred to a local glass company by the dealer who sold me the vehicle. That company never bothered to call me back! Contacted this company by phone and had an appointment scheduled within 10 minutes. I received excellent customer service and my window was replaced in less than 30 minutes.

Great service,fast, on time, and nice folks.I cant imagine windshield replacementBeing any easier. They came to my houseChanged my windshield and repaired a chipOn a second vehicle in about an hour or less.

Had a great experience with Safelite in Rapids! It was easy to schedule (even was able to use a promo code for $20 off online), and the staff were friendly and helpful. The new windshield install took about an hour and a half, but there are plenty of places to walk to close by to pass the time if youd like. Great experience and definitely recommend!

Fast and Friendly Service

O wow so very outstanding I really wish I could give them 1 million Stars they really treated me so very great over the years n i recamind them 100 percent great people to work with Hats off to a great Team A 1 +++

Just want to say thank you again to the technicians (Jeremy and Joe) at Safelite Autoglass in Wisconsin Rapids, WI. When I made the appointment to have my windshield replaced, I didnt realize my vehicle clock was about 20 minutes slow, which then made me about 30 minutes late. However, they were very courteous, respectful, and accommodating, and the wait for Jeremy to return from his other service call was minimal. The store was also clean and comfortable. Keep up the good work!

I have never had to deal with anyone on my windows before. Jen was great. Very professional, explained what she would be doing and then vacuumed the inside and cleaned the window. Very impressed and would call these guys again in a heartbeat!!

Dalton is a very VERY professional knowledgeable associate.

Great customer service, and top notch expertise with high tech windshield replacement!

Vehicle in on time done faster than alotted time. Great people to answer questions.

Dalton did a great job, even cleaning up a bunch of shattered glass that was all over the driveway/garage/in the vehicle. Would definitely call again.

Thank you for your timely service.

Would NOT recommend. First day they cancelled 5 mins before the scheduled appointment and rescheduled for next business day. Claimed they overbooked. They make an appointment for the next day and throw in free wipers to make up for bad service. The appointment the next day was 8 to 10. I call when no one showed up and they have the tech call me back. He says appointment was 8 to 5 and he should be by around 5:30/6. So I rescheduled AGAIN. Again they schedule we for FIRST thing and applogize for the service, they already threw in the wipers so only offer a sorry this time. The next day fron 8 to 10 guess who doesnt show up AGAIN! Horrible service and could not recommend them. Took my business elsewhere and was able to get things fixed immediately.

They gave a broad appointment time between 8 and 5 which I know I would never go to a doctor and sit and wait for them to look at me . Than the installer or shop never called once to verify appointment and that they were going to be arriving after 5 pm. Which means if I had other plans - to bad. Not as their tag line states - Fast and Efficient!!!

Attentive, prompt, and worked well with my insurance company.

After an unfortunate event happened that broke out the rear sliding panel on my truck I called safelight to get it fixed. Because Im always working they sent out Tom a technician to repair the window for me. Not only did Tom show up early but after talking about the replacement glass he determined rather than replacing the entire back window like I had been originally quoted, he only needed to replace the slide window. He finished the job in about 40 minutes and that included vaccuming up my truck and cleaning the rear windows for me. To top it all off he called in seeing what he could do for me on getting the price reduced since it was such a simple job. Within 10 minutes of him having been finished he called back to notify me that he was able to save me over 100$ on the bill! In the future if anything unexpected happens like this again Ill be sure to call safelight and ask for Tom. Service was great, Tom was great and saving money was even better. Thank you Tom, it is much appreciated!

Did a good job but had a hell of a time using my debit card there. What a nightmare that was!

Happy with the windshield replacement but the wiper blades I got rub and make a lot of noise. Would like them to replace the blades.

Always excellent service here!

Safelite came to repair a $75 chip in our window. Without any consenting signature or in person verbal communication to me or my wife, they came to her business and started the repair. Their repair machine then cracked the windshield, which is $900 to replace.Safelite claims that they explain this can happen which they did, AFTER it happened.Onsite Safelite tech and his supervisor were rude and unwilling to accept responsibility for the issue. Instead, they claimed that, the voicemail left for my wife was consent enough to start the repair. Dishonest company, dishonest technician, dishonest supervisor and now I have to file an insurance claim to fix the damage. Do not do business with them. Stay away.

I would stay far away as possible. I called to have them repair a few chips, they showed up at my place of work. In 5 min he was back in to tell me my windshield cracked. He called satellite to let them know what had happend . Have to admit he was the only nice part of the whole experience. They informed me to call my warranty company, which was of no help, they only fix and pay for chips not whole replacements. Thanks ias company! But back to safelite. They would not stand behind their work. Stated that the tech would have informed me b4 they started to work on my veh. After a week of having to contact them and getting the run around, was told there was nothing they could do. And to top it off, the first time they came to fix a chip a year ago was already starting to chip again, which they were supposed to be fixing again. Then they had the audacity to quote me a bill of $800 to replace my windshield. Even with my insurance it would still cost me $500 for deductable. I called around and found a reputable company to replace my windshield for $300!!. Then a month later satellite calls me to see if I still want to keep my appointment to have my windshield replaced!! You have got to be kidding! So to recap, to save yourself money and a lot of wasted time and energy, find a new company to replace your windahield!

Great service from Scott! Quick and friendly!

The technician was very friendly and came right to our house. He was done in about 15 minutes and even cleaned the rest of the windows in our van.

Great Service, work performed in a half hour

Helpful, fast, and a quality job, just like always!

Great customer service.

Very pleased with service and warranty

It is ridiculous how much time I wasted on hold/ automated operator to try to hire THEM for a windshield replacement. First off, they didnt have the windshield that I needed so I had to get the windshield on my own. I waited on hold for 15 minutes and finally hung up and called a local shop.

Nice people good service

You guys rock

I never had an issue with safelite. They come right to the shop and are very professional.

Good glass company

Great service

Price!!!!