An absolutely fantastic staff. Knowledgeable, attentive and helpful. This store is much larger than what it appears at the store front. They have a great selection.
Stopped by on a whim and found some bedroom furniture that weve been wanting for years. Very helpful staff with no pressure and a great price. Very happy!
Good prices and good quality furniture with friendly services. Highly recommend
Great place to shop... people are friendly and knowledgeable..
Very helpful and very nice and I will be back. I love my couch.
Very nice staff. Pretty good selections.
Over the top service and a great selection. They have top of the line high end furniture as well as economical options. Take some time to look as the store is quite large. Talk to Judy, she’s a great salesperson and went totally out of her way to make a same day delivery happen. She saw the opportunity to combine us with an existing drop and got it done. Outstanding service and the delivery crew was top notch... on time, quick, courteous and were able to take our old stuff away for a small fee.
Excellent prices, service and quick delivery! I couldnt be happier, thanks Rapids Home Furnishings
Terribly mislead on the availability of the furniture we ordered. Didn’t receive any communication of the additional 7-8 week delay until we called to schedule delivery. We understand they have no control over the issues the furniture maker is having but the lack of communication is inexcusably. Once we paid in full customer service ended.
Great quality and selection from Manny and his staff.
Friendly and attentive. Not pushy sellers and they answer all your questions nice set up and family friendly. Have two extra hyper little ones and they couldnt sit still the employees where nice and smiled
Great prices and great service. They took the time to find me a great unique table to help with my families crafts. The service is beyond what I would ask for.
Wonderful place to shop. Nice quality furniture and very helpful staff.
Great furniture. Prices are good.
Great folks 2 deal with. We will be back
We stopped in to look and were helped immediately by Dawn. She did an excellent job showing us the items we were interested in. It was great to be able to find exactly what you are looking for and have it wrapped and placed in your vehicle immediately. The prices and service was exceptional. Thank you
The best part of shopping here is the great attention and service, as well as the pricing. We are not full time residents, so we typically shop in larger chain stores. We love the small business feel and the willingness to work on pricing to make it affordable.
Rapids Home Furniture is easy to find south on hwy 13. It is a large store on the right and is a slice of heaven for the interior designer. Huge selection of living room, bedroom and kitchen. So many styles to choose from you may want to visit before you envision what your home will look like. We bought a couch from them and still love it! The staff is very knowledgeable. Recently went looking for a mattress. So many choices! We didnt know where to begin. Staff broke down the differences in the materials, double sided flippable versus a static mattress, firm, plush and pillow top.Comes with the box spring and a warranty. They threw in a mattress pad to boot! I asked what if I didnt like what I chose and I was told they would work with me. Love this store and the staff! Ps one thing to mention a mattress may need to be walked and bounced on to bring it to the soft ness you bought
Great people ....understanding, professional and real product .....the complete opposite of sandvalley ******nice try Nick kwaterski *****
Great place to shop for tables and beds friendly staff
Nice people & great product!
Very helpful and professional!
I also had a bad experience with this place. While shopping for furniture I found something I liked and put it on lay-a-way with the store then while still out shopping and looking at furniture at other locations I found the same furniture for about $900 less and Save on Furniture said they where giving me such a great discount since this was the floor model I was purchasing. Seemed to me like the jacked the prices up then when your there we can give you like 30% discount makes is sound like such a good deal. If your willing to drive I would try the furniture stores in Black River Falls, WI they have much better prices and better customer service. Needless to say I lost my $200 deposit but saved in the long run since I purchased same furniture elsewhere. I tell all my friends to shop elsewhere.
Very helpful and friendly people
The sales lady was annoying
Clean, welcoming atmosphere with a friendly, knowledgeable, customer service oriented staff ranging from sales associates to delivery personnel.
Friendly staff and very attentive to detail.
Great value and beautiful furniture. The staff is super nice and knows his stuff!
Very nice place, like there furniture people who work there let you take time in what you want and the people are very helpful
Love our salesman, Great service as usual! Cant wait for our new furniture!!😊
Excellent customer service, pricing (promotions) and follow through! We will be back.Jerry and Terri Allen Arkdale WI
Very nice products and reasonably priced. Staff is very nice and helpful.
I see bad reviews for this store. This store has either changed ownership or management. The experience I had when I did business with this company was desirable and accommodating. I did research and shopped around a long time for what I needed and then walked in here. They beat all their competeters prices and were much friendlier by far!! Stop in and see for yourself!! Alot to choose from.
Dawn was so very helpful and compassionate with my mom who has ALS. Thank you!!!
My mom bought a queen mattress and it came with a mattress protector as an special
Great deals fast friendly knowledgeable sales staff
Awesome furniture affordable, comfy and the service is WONDERFUL.
Nice place friendly people. Lots of furniture
Where do I start? I have spent over $4,000 there in the past 4 months and I have nothing but junk to show for it. Worst purchase ever. first I ordered a kitchen table and chairs from them. The one they had in the store was sold. It had a large SOLD sign on it so I asked them to order me one. They agreed. They wrote down the price on a business card and said they would order my table and call me when it arrived and it should be about 3-4 weeks. I was fine with waiting because the floor model, the one that was sold, had a large crack in the wood on the side of the table. I wouldnt have wanted that table anyways. I was suprised when in about 1 week or two they called to say my table and chairs were ready to be delivered. Much faster than I had anticipated. They were setting up payment and delivery by phone and thank goodness I had the price he quoted me still written on the business card because what they wanted to charge me for the table had almost doubled. They agreed to honor the price they told me just a week or two earlier.The table and chairs arrive and guess what....its not a newly ordered table. Its the table from the floor with the large crack in it. Thanks a lot SAVE ON. They agree to order me a new one but allow me to keep this one until the new one arrives.Months pass....new table comes, it too is damaged when they take it out of the box so they call and tell me it will be longer, longer, longer..... I wonder if I will ever get my table. Finally, December 2012 they deliver my new table and pick up the cracked table. I get home, take one look at the table and flip. The table is nowhere near the same table as the one they took back. They said in the months since they reordered, Ashley had changed the design of the tile inlay on the table and now it looks different. I would rather have my cracked table back because at least it matched my house but at least give me money off for damaged goods....but they arent sure they can do that. The table is cracked all the way through on one side. The wood is split. It was delivered that way. It left their showrom that way. I am being treated like a customer who complains too much. Who wouldnt complain about being sold damaged goods and then not getting a proper and exact replacement?In the meantime, I purchased a $3200 Catnapper couch, chair, loveseat from their Plover store (while I thought they were taking care of the table situation for me-about a month into the saga). It has only been 2 months since the purchase and already the recliner has lost a button leaving a hole where the button used to be. The one seat of the loveseat sits crooked. It sat goofy in the store but the saleswoman assured me it was just because the cushions were so fluffy and they would eventually squish down and be of equal height. Well, they have not. I did purchase their warranty. I am hoping it will be of some assistance but I am not holding my breath there either. You would think that when you spend that kind of money on furniture...especially furniture that is only 3-4 months old that it would stand up.I will take my business elsewhere next time. I encourage you to do the same if you are looking for a quality piece of furniture that will stand up and for salesmen who will stand behind their product. This is by far the worst experience I have ever had with a furniture store. I am hoping the owner of the store can help remedy the situation but I have yet to hear from him/her yet either.
Very friendly, helpful, and great deals
The owners and employees are awesome.
Extremely high prices and rude employees.
Very good service.
Beautiful furniture.
Great service
Very helpful
Expensive
Lots of furniture