I am very happy with the work that was done there. I walked in for an estimate and they gave me an estimate quickly. I was finished in less than ten minutes for the estimate. The price was less than I expected. They ordered the parts and painted them and then called me when everything was ready. The repairs were made the same day that I brought it in. I chose them because they had the best ratings online from the highest number of customers. (A high rating would mean nothing if they have only 5 reviews.) They had many positive reviews.. This is a well established, well-organized place that knows what they are doing. Very happy with everything.
Stopped by Woburn Auto based on great reviews. I could not be more happier. Matched my 6 year old hood paint perfectly. Flawless, great price, Jim Cooper. the Manager is a real pro.
The work was quick professional and on time. Actually they finished ahead of the estimated time.It went through insurance and they handled all of the paper work. Could not have been happier with the process. Car is better than new.
Wonderful service -special thanks to vickie who went above and beyond for me and saved me valuable time-Phil Vitti
Absolutely outstanding service, I was side-swiped and lost my mirror. I ordered one online and they installed it in less than 15 minutes. Jim was amazing and the office was very organized with a well-maintained waiting area. Took a huge weight off my shoulders. Thank you so much!
The best ever, Mike and everyone is very professional, great job in my Toyota
Very good customer service experience.
Nothing but the best! These guys are excellent. Been there twice for paint and it always looks factory. They also take care of the rental and make everything super easy. Highly recommend.
The team took great care of my Buick Encore. I honestly give them a good rating for there professionalism. I recommend this garage.well done.
Total rip off! Most of their reviews must be paid, theyre all 5 stars. They charged for 4.2 hours to put on a bumper and 6.4 hours for paint mixing, and another 6.4 hours to apply the paint. This eat for very superficial bumper damage. They told me that the tail lights needed to be hooked up and they the paint doesnt come pre mixed. Well, Ive seen bumpers put in foreign cars and, especially for superficial damage, well, a middle schooler with mild to moderate ADD could get it done in less than an hour and a half. In terms of the paint, Ive had that mixed. The paint cube from a universal kit and bits of colors are added and then put into a centrifuge. It takes 20 minutes, tops. I even tried to give them an out and asked if they were charging for the car to dry in a bay, and they said no. Eventually, after running out of poor excuses, they told me I had to pay even though I hadnt seen the ludicrous almost $1,200 estimate, which I had not seen prior. Expensive doesnt necessarily mean high quality, sometimes it means you should take your cat to a cheaper shop where the work will be done better, and then invest in a lie detector test session for the mechanics at this shop!
Quick friendly estimates.
Couldnt even tell I was in a collision. Great work, better service! Extremely satisfied.
Went in for a quote and they were very nice and professional. Inside is clean and you are reminded that they specialize in foreign makes and models everywhere you look. Quote was fast and easy and gave me some good information. I went to another body shop place right after this to get another quote and I have confidence in these guys more
Nothing bad to say about Woburn Foreign Auto Body. They do great work. In addition to great work this will be the easiest experience you ever have at a body shop. They will do the insurance estimate right there. They arrange for a rental car for you to pick up and dropped off right there. While they are working on your car they send you updates with pictures daily. Fortunately I dont spend a lot of time at body shops, but this is the best I have ever been to.
Excellent work - especially after an accident, returns car back looking new!
Highly recommend.I bought my car brand new a little over a year ago, so you can imagine the frustration of sustaining damage to the hood and roof so early in its life. Not only did Bob, Rhonda, and the rest of the team do an amazing job of restoring the car, working seamlessly with my insurance company, and arranging a rental car for me, but they had the work done in less than four hours. I thought I would be car-less for a week, and instead I picked it up during my lunch break, damage free with the interior fully cleaned. They finished the job so quickly I didn’t even need the rental!If I need repairs in the future I will definitely be returning to this shop.
The best auto body shop in New England! Precision auto body repair, never had a problem with their work, and always willing to go that extra mile!!!! Did i mention the young ladies that manage the office? They are very professional and customer oriented! Always a pleasure to deal with them and the guys that write up the estimates! GREAT PLACE!
I couldn’t have asked for a better body repair shop. Everything from first walking in the door to picking up my repaired car was the best Experience I have ever had! The people in the office (which was the cleanest auto repair office) were extremely nice as well as supportive of me in this situation. I liked the daily email with up dates and pictures of my car.
Everyone at Woburn Foreign Auto Body was great. Love that they keep you updated on a daily basis through email. So you know exactly where they are in the repair process. Work performed was perfect. Would highly recommend them
Dont where to start with this, lots of issues they put the cheapest parts on and make them fit, when I arrived for my car it was not a toyota part and did not fit well . When I said this they were like robots saying thats what the insurance told us, would you like to speak with my manager etc. I took my car and returned it a week later, they had it for a day and when I went back to pick it up they had simply doctored the part up a little more for a better fit, it was terrible even I could tell it was shoddy work, and again the same robotic answersI would not recommend this place if you paid me, absolutely the worst
Always great service, professional staff, and stellar work. Ive needed to use these folks a handful of times and I have never been let down. Would highly recommend this shop for any make or model of vehicle.
I brought my truck in for some out of the ordinary frame work. Bob looked at the issue and came up with a game plan. Bob and his team kept me informed through the repairs. They ran into some unexpected issues, but informed me and worked through to make the repair. The work is excellent.
Very likable staff! I feel they try to be accurate in telling customers when their cars are ready for pick up. They also seem to have a good relationship with the car rental companies, so, I didnt have to worry about contacting the rental companies in the event I needed the their car for more than a day. Hopefully, my car doesnt get run into ever again, but if it does, Id definitely choose WFAB again!
I had such an awesome experience at Woburn Foreign Auto Body. From the moment I walked in I knew I was going to be in good hands! They make the entire process very easy and the daily updates and photos of the repair work are an added bonus! Thank you Woburn Foreign Auto Body - you guys are the BEST!!!
Woburn Foreign Auto Body is the only place that I will take my car for auto body work. Their customer service is excellent and they make the process so smooth for the customer. They also send you updates on your car. When I picked my car up, it was quick and my car looked great. My only wish was that the rental car was cleaner, which isnt their fault because the car came from Enterprise. But since theyre affiliated maybe they can pass the word on. Otherwise, I couldnt be happier.
Everyone was extremely helpful and I got my car back earlier than promised. It was like brand new. They even cleaned the inside of my car. Rhonda was right on top of everything with my insurance and took the time to explain everything to me. Made the whole experience stress and hassle free.
I brought my Jeep to WFAB after some heavy winds left a tree limb falling on it, breaking the headlight and denting the hood, bumper, fender, and A pillar. I dropped my car off at their location where Enterprise was waiting for me, and was back going about my day within 10 minutes or so. Shortly after I received an email update with a photo of my car outlining the different stages in the process. I received photos of the work being done, and then as the car was being quality checked and cleaned. This was the first time I havent been left in the dark making numerous calls for a status update on my vehicle. I hope I do not need to, but I definitely will use WFAB again and recommend them to my family and friends!
Very happy with my experience at Woburn Foreign Auto Body. Polite and friendly service and great communication, including their website where daily pictures were uploaded of the progress on my car. Their repair is still holding up well after 6 months and looks factory. The repair took a week longer than originally estimated, but they unexpectedly werent able to find a used door to fit and had to order a new one (and paint it), so thats understandable.
Woburn Foreign Auto Body provide the best service I have ever received in the auto repair industry. From my first call till pickup of my vehicle I received prompt and courteous answers and information. Without asking you will be informed about every step of the repair process in the form of messages and images, and they follow up after the fact to ask how they did. I highly recommend WFAB.
My Prius V3 was hit hard from behind as I waited to merge onto Route 1. Although nobody was hurt, everyone who saw the results of the accident was convinced that my car was totalled--except for my insurance company! So I checked with my dealer and they recommended Woburn Foreign Auto Body as their body shop of choice, and Im very glad I did--the results are spectacular and the car looks and drives as well as it ever has. The shop kept me apprised of the progress and sent me a daily photo. Im delighted with the result.
Excellent service, but poor attention to details.Progress updates with pictures were sent via email. Loved that.Quality of work was alright. Body panels were fixed, paint matched, total time fixing was fairly quick.Attention to details was very poor. Car was delivered with very obvious panels out of alignment, incorrect parts used, parts incorrectly installed, and they forgot to honor fixing something they forgot last time. I think this was all due to all the work they need to complete in a short amount of time. The quicker you get the car out, the quicker you get paid and the next car in.If you want your car fixed quick, this is the right place. If you want it to look like it was never in an accident, this may not be the place.
Woburn Foreign Auto Body does a fantastic job. They are very professional and thorough. They provide daily e-mails and pictures of their progress and work. If you are going through your insurance company, they take care of everything. Definitely recommend
Absolutely wonderful place to have your vehicle repaired. The staff is professional, knowledgeable and experienced. They care about your vehicle and keep you up to date on the status of repairs with photos of progress via emails. They interact with your insurance company and ensure the claims process goes smoothly. Highly recommend them to all.
Professional and courteous service. I love the status updates on your car throughout the repair process. Overall, it was a wonderful experience. Thanks again for the awesome job on my car...it’s just like new!
The work was well done and the car was returned clean and in excellent condition. They also worked directly with my insurance company which made the process very easy for me. Only complaint is that the repairs took about 2 weeks for a headlight, body panel and bumper cover. This seems like a long time even accounting for parts delivery time and a day for the insurance re-estimate.
Body work was excellent, looks brand new. Took a star because the detail wasnt top notch. Still dirt on my floor and a sub par cleaning of the doors and trim. Pretty disappointed to pay 99$ for that. My last detail was 75$ and much more thorough.
Just had my car fixed at Woburn Foreign Auto Body and they did a fantastic job! Really great customer service and attention to detail. I got email updates daily with pictures of the progress on my car, so I knew exactly what was happening. When i got my car back, it looked brand new. Really fast service too, it took less than 2 weeks to fully repair the front of my car. As a bonus, they give you lots of fun free things when you pick up your car! Ill definitely use Woburn Foreign Auto Body next time my car needs work (which hopefully wont be soon!)
I was very pleased with the services that Woburn Foreign Auto Body had to offer. The customer service was excellent. The staff was very friendly, answered all my questions and addressed my concerns in a timely manner. It was great that a daily email was sent to me with a status update and picture of my car with showing the progress of the vehicle during the repair process. I would highly recommend this auto body shop and will plan to use them for future necessities
Great customer service. While my car was there for repairs, they were sending me pictures and kept me update information about the process. I like that they were efficient and accommodating. I really recommend this auto body shop.
I gave a call to them and the front desk lady was very nice and helpful. I reached there and handed over my keys and asked them if they could fix it early as my sons birthday was approaching and I badly was in need of my car. They promised me that they will give it and they gave my car back almost 4 days in advance. They did outstanding just b and my car looks just like new. Everyday I was getting update with photo and they even helped me in setting up a rental car and all the necessary communication with my insurance everything they took care off.Im very happy with the service and would recommend my friend to go to them if need be.
Great experience. Jim and the team at Woburn Foreign Auto Body, are always one step ahead with the communication, and do excellent work...all with a sense of humor. Would use them again, and recommend them 100% of the time.
Great customer service. Updated daily. Pictures of the work updated freq. Negotiated with insurance company to get the work properly done. Reasonable car rental rate. Pleasant staff. Car looks like new! Have been working with this company for over 15 yrs. Never disappointed
I was impressed by the constant, clear communication and the professional service. They did a good job working directly with my insurance company and with the car rental place. My only complaint is that they kept my car an extra day to wash and vacuum it, and they could have done a better job with the vacuuming. I would definitely bring my car back here again, although I hope I wont have to!
Everyone I dealt with was very good. Very helpful and professional. The work done on my car was perfect. I was very happily surprised to see that my car had been cleaned exquisitely on the inside as well. Service was very efficient and all communications were great. Thanks to all of the staff who helped me.
Since there was too many small parts, this car took longer than normal... a whole month and 2 days. I wouldnt mind that long but the reason why they didnt get 5-star is because of not committing to a date or two in order to give me idea on when to pick up car or arrange a pickup.I remember 3 separate occasions where I would have to call and ask and the answer I would get is couple more days. I can understand sometimes things come up and they have to delay but having been done over and over was something that I didnt like. Last time they called and said that it will be ready. I was on my way to pickup around 4:30 and got a call that they have installed wrong part so that needed to be delayed from Friday -> Monday.About job: It was done very nicely.. few minor details about light adjustment, hood adjustment needed but I was able to drop the car off in morning and they were able to fix it same day.Staff: Very courteous and always answered your question with respect. Sometimes negativity comes out but I can understand that its a service business and people would be bitching at them all day for their problems so that can get annoying.I decided to take my car to Woburn Foreign Auto Body because of the fact that they had amazing rating but looks like it was just my bad luck that my car ended being with them for more than a month.
Awesome job!!!Woburn foreign auto body did a great job. During the repair process I was getting updates with attached pictures. I have never seen this kind of customer service. They went above and beyond to fix my car and even make it looks brand new again. They exceeded my expectations. I highly recommend them!!!
Excellent experience using Woburn Foreign Auto Body! From the first phone call to the delivery of my car everything was made so easy for me. They scheduled the appointment convenient for me and setup a rental to meet me there. They communicate with my insurance and kept me posted with updates. We had used them a few years ago with my husband’s car; and had the same excellent experience. Nice to know there is a place to go that makes your car look new after an accident that wasn’t your fault. Will return if ever the need comes up again!
I had an excellent experience... They took care of it completely and i am very happy about their service. The staff is great and they even have a tie up with Enterprise for the rental and everything is handled at one place. They used to send pictures daily of the repair and gave a detailed explaination of what is happening with the car. I had left my car for more than 14 days and the car came out fresh and new... Excellent work done.
Was very happy with the whole experience. Drop off was smooth and easy. Received emails with pictures of the current status of the work every day. I did not have to wonder if it was just sitting there while other cars were being worked on. Pick up was on the day originally quoted and was just as efficient as drop off. Car looks great and I had the added surprise to see that the car interior was cleaned! Very happy and would highly recommend.
Great service and very professional and courteous. I have had many visits to this body shop. Woburn Foreign Auto Body shop restored my Lexus back to mint condition. The car now looks as good as new. Top notch job.Ravi.
Woburn Foreign Auto Body is the best auto repair facility that Ive ever dealt with. They do top-notch work, and are really nice people too. Ive found them to consistently go above and beyond whats required in order to get it right and make the customer happy. I recommend them completely.
I was rear ended on a Friday afternoon before a holiday weekend. I had no clue what to do, so I called Woburn Foreign Auto Body and they said to come on over and they would take care of everything. And boy did they!! They easily explained the process between the insurances, their role and got me immediately in a rental. They regularly sent me photos and emails to keep me informed of each step along the process. They calmly and quickly answered all of my questions and concerns. I felt incredibly well taken care of!Thank you so much Jim, Tabitha and the entire Woburn Foreign Auto Body family!!!
Great experience! Quick repair and professional staff! This isnt my first time there. Hopefully, I wont need them in the future but will gladly return there for service. I love the email updates and pictures too so that I can check the process myself without having to always call.
My Solara ended up looking like brand new! Receiving ongoing pictures of my car at various stages of repair was so much easier than me calling in for a status! I really appreciated the complimentary detail and keyring flashlight.
They couldnt be more helpful. I have used them twice and both times they help me set up my rental car so I could drop off my car and pick up my rental at the same time. Always pleasant to talk with and work with. I am very busy as are most people so the emails keeping me up to date on the work and the photos make me feel like I have someone knowledgeable on my side. I highly recommend them!
This is the simply the best body shop I have ever dealt with. Daily updates, incredible customer service and most importantly superb craftsmanship. My car looks better than new after the repairs. Paint color match is perfect. I will never go elsewhere after my experience at Woburn
Thank you to Woburn Foreign Auto Body. I ran out of gas right in front of their store and went in to see if they may be able to help. Very graciously, they had one of their employees drive me to the closest gas station. They really helped me out of a tough situation when they were under no obligation to do so. If they went this far out of their way for me, I can only imagine how great they are to their customers. Thanks again Woburn Foriegn Auto Body
Good quality body work, staffs are polite and courteous, and daily update on the repair process steps were informative. Need to provide estimate of completion once insurance approved the repair; need to provide courtesy transportation to/from the local work office or home, need to provide a free or discount rate rental car for service over three weeks or more.Overall Staffs were friendly, helpful and answered all the questions asked.
Woburn was so easy to work with. They communicated regularly and repaired my car perfectly. I was very happy with the service and the people who helped me.
Woburn Foreign Auto is GREAT! This is the tird time my car has been damaged and they fixed it up perfectly the first two times. On the third time it was determined to be totaled and Jim and Scott were extremely helpful of guiding us through the process. I highly recommend Woburn Foreign Auto !!!
Amazing service from the collision center; the cars repaired/fabricated parts look brand new and blend perfectly. Great updates on the process (photographs). Upon picking up the vehicle I had another concern which they took the time to investigate and explain without hesitation or the impression of being inconvenienced.
Great Service! Received updates of the repairs everyday with pictures. Repair was completed on time and just as it was new like before.
I have used them twice and both the time the job was well done. They have very friendly and helpful front office. Most of the insurance companies know them so the claim payment and appraisal etc goes very smooth.- After the repair, car looked as if the accident never happened.- They arrange rental cars and you can pickup/drop off at the shop- Explain you the repair process very well- Daily status updates are really usefulThey are busy and the entire process of getting an appointment, estimate and repair can take more than usual.
I have never had a accident where a care was totaled. Woburn Foreign Auto Body was exceptional in working through the process with my insurance company and identifying damage that rated it as totaled beyond what the insurance inspector saw. Their website to communicate process made the process very effective. Rhonda is perfect for her job enabling customers to go through the trama and repair process seamlessly. Thank you all.Jim Krieger
Fixed my truck after an accident, they were very responsive and kept me updated with daily photos of the process they made. They even washed and quickly cleaned the inside before they gave it back to me!
They dealt with the insurance company and received extra payments directly from them when necessary. I really like being able to see the pictures of my car during the repair process while I was travelling across the country. My car was completed 1 day early and looks immaculate inside & out thanks to their wash & vacuuming.
Ive brought both our vehicles to WFAB, and cannot say enough good things about the staff and quality of work. Bob and Rhonda went out of their way to take care of insurance and provide frequent updates on the repair process/status. Both vehicles came back looking like new - the repairs were impeccable and the vehicles were clean inside and out. Very easy to give 5-stars here.
Great job fixing front end damage to my 2007 Toyota 4Runner. Woburn Foreign Auto Body exceeded my expectations of a repair shop. Handling of the insurance claim, rental car assistance, and communication throughout the process were all outstanding. Jim and Tabitha worked hard to make this process as easy as possible for me.
My car was restored to better than its previous condition! I specifically sought out this body shop for its expertise in body repair of Volvos. I liked the picture updates emailed to me with my car in various states of repair. They went out of their way to accommodate my schedule and let me pick up my car very early one morning.
I chose Woburn Foreign Auto for my bumper repair and they did fast, quality work. I even had a scratch on my trunk that they buffed out for free! Will definitely choose them again for any future repairs.
I took in my corolla for repair, the process was professional, quick and pain free. They dealt with my insurance and the car rental place. I took in my car and left in the rental car. It was a sigh of relief and highly recommend it.
Did a great job of communicating including sending picture and status at end of every day. Except for a few days at the end where I thought they might be finished but they werent and they went dark. They went back to insurance company several times on my behalf, fixing a number of things the insurance inspector did not notice. Car looks great! Ill use them again (if I ever need body work done again - I hope not!).
I decided to use this body shop for my service because of the excellent service Ive received at the Service Department at Woburn Toyota. While the process to a little longer than expected, the daily updates on my car kept me satisfied. Their customer service is impeccable. Thank you for making my car look like new again!
I had a great experience with Woburn Foreign Auto body. It all started with their incredibly helpful and friendly staff all the way to the great body work and attention to detail. Their system that sends you a daily picture of your car (yes daily) even if no work is being done on it, keeps you from wondering/calling to find out where they are in the process. The process to pick up/drop off the rental was timely and convenient. I highly recommend this place. I chose Woburn Foreign Auto Body after my girlfriend had her car fixed there and after seeing the positive experience she had. They detail your car when theyre done working on it and do a great job at it. Big shout out to Rhonda who works very hard on making sure customers are happy and that communication is clear and the transaction is completed without hickups.Thanks Guys!
I have used Woburn Foreign Auto Body twice now and have been absolutely pleased with the service there, both automotive and behind the counter. All work was completed in a professional and timely manner, and I really appreciated the regular updates and ability to check my cars progress on the website. I also appreciated that WFAB took care of all interactions with my insurance company and with Enterprise to arrange for a rental car while my own car was in the shop. Pricing seemed quite reasonable, right in line with my insurance estimate. Finally, the cleaning of my car inside and out was a very nice bonus. Hopefully I wont need their services again in the near future, but if anything should happen to my car, I wouldnt hesitate to go back.
Professional,organized and prompt. If you have the unfortunate reason to use an auto body, this is the one to use.Great team and awesome job on my repairs. They handle all the paperwork with the insurance company too, no hassles!
Wonderful experience all around after our collision. I will be using Woburn Foreign Auto for all my auto needs from now on - from repair to detail. Great service and great staff!
Woburn Foreign Auto Body has repaired by car twice after being in an auto collision. Both times my car was being repaired, the service for both the car and the customer engagement was excellent. The employees at Woburn Foreign Auto Body are easy to deal with and the service is completed fast. Hopefully, my vehicle wont be rear-ended again....but if it is, I wouldnt have my car fixed anywhere else.
Has to fix my my for two insurance cases. Very professional personnel - they coordinated with Commerce Insurance to combine two case and with rental car company. All I had to do is to drop off my car, get into a rental, which was delivered to the shop, and one week later return the rental and pick my fixed car. The quality was excellent, the car looks like there was no damage.
A lady hit my one-year-old Prius C in the parking lot of my complex and put large dents and scratches along one whole side of it. Woburn Foreign Auto Body did an excellent job restoring it to perfect condition, it looks good as new! The work involved dismantling the doors and side panels and re-painting the entire side, and it was all done expertly. I am very pleased with the results.
Quick and easy. Rhonda kept me informed of what was happening with my car regularly. The photos posted daily were also a great help.
I enjoyed their responsiveness and communication throughout the process. I was always able to get someone to explain the status immediately anytime I called. They reached out to my insurance and made all the arrangements. They even helped arrange the rental, which smoothed things over. I was very pleased with their work!
I had 3 panels repaired under an insurance claim, then since the car was in the shop anyways, I paid extra for a full interior/exterior detailing. My Lexus looks like new again. Both quality of workmanship and customer service were excellent.
They did a super job on the car and the customer service is fantastic. It was great that I didnt have to worry about the car rental, they took care of everything. Highly recommend their services
A great experience. Driving a limited production car which had over $6k in damages is a issue for repairs. Not for them, they got the car in the day after the accident and 18 days later I had the car back. I had to have the car inspected and it passed with flying colors. I recommend them for all body work.
Amazing job on the car and great service. Compared to last collision center I used, this was so modern. Really loved the software with the metrics to completion and pictures almost daily to show progress! Would use for ALL future incidences!
I had a good experience. They were understanding how frustrating it is to be in an accident. Everything went smooth, they called for the rental I needed, and sent updated pictures to me as my car was being fixed. My questions were answered and customer service was great.
Had the misfortune of needing their services twice in the last year, but they made it easy. If youre with commerce/mapfre, they are closely tied so no delays getting things approved.
Very smooth experience. Reasonable price. Excellent results ! Car was clean and aligned. Got my car back in 4 days.Jim, the one who inspected my car, was very professional, efficient and courteous.Peter, the operations manager, was equally good.Pictures of my car were taken and posted online at each stage of the repair.They also brought in someone who did the PDR. I cant find any trace of that dent anymore. Awesome !
Super Friendly and professional
I always have my Corolla repaired at WFAB. Unfortunately Ive had 4 accidents in the last 6 years (no liability on my part) and they have done the best auto body repairs bar none. Attention to detail is excellent and Ive never had a problem. Tabitha, the Office Manager is excellent, very knowledgeable and a real pleasure as are the Service Advisors. I especially appreciate the daily emails. Highly recommend!!
Very good customer service, great work. They came highly recommended and did not disappoint. Update: (Unfortunately) Ive had to go back to these guys 3 more times in the last year and each time they have done great work, on time, etc.
My experience with WFAB has been thus far the best! Very professional, customer service is great. They keep you informed throughout the process and the work is done in a timely manner. If I could give them another few stars, I would!!!
My current experience with Woburn Foreign Auto Body was not the first time I have done business with them. Again, very happy with Woburn Foreigns service. Friendly, knowledgeable, timely service. Hassle free drop off and pickup. Excellent results.Thank you for all your help.
If you have to have Auto Body work done, its not usually a good thing.This organization makes it as best as it can be.Consistently in communication, fast, and high quality service.Great experience.
My car body works are done here since 2006. They love my car and they do great job.
Amazing service and experience. Jim Cooper handled all my insurance issues and supplement claims as well as getting me the type rental car I needed, not just whatever they had available. It was great to get an Email every day showing me my car and exactly what was going on at the stage and explaining what every stage was. My car came back looking brand new. I will never go anywhere else and would highly recommend WFAB to anyone looking for great and easy service.
Quick, quality repair work, and they work seamlessly with my insurance company. I like their online status system with daily photos of my car, though the step-by-step progress indicator was sometimes a day behind and a few photos didnt show much of interest. Staff was helpful when Id call with questions.
As usual the work done at WFAB was excellent.Rhonda at the front desk is a doll. She is so aware of customer service.Mark on the other hand should learn customer service. Don’t wait for the customer to call to see what the delay is, call the customer first. When you tell a customer that you’ll call the next day, CALL. I’m still waiting for his call! Lol!
Great attention to detail, and superior customer service! A rare find these days! Highly recommended!