Fantastic experience from ordering to installation. Incredibly nice people, great deal, excellent service. Install crew showed up 15min early. Helped me remove an ancient window fan screwed into the window. Did a great job!
No high pressure sales. Quality windows and installation. Pleasant salesmanship and installation. They followed up before, during and after with calls and texts. Will use them again when we replace our doors
Love my new windows. The window specialist installers really went above and beyond to make them look nice since we live in a very old home. They were courteous and very clean. Really know their job well 😀 and a special shout out to our salesperson Judi. Your the best!!!
I needed a new sliding glass door replaced and called Rite Window, as I had used them a few years ago for windows. The door came in as promised and it was easy to set up the installation appointment. The guys showed up on time and prepared. A few minutes later 2 more guys showed up as their job was cancelled and figured they could help and get it done quicker. Who does that???There was a slight issue as my original door was a bit different so they explained what needed to be done. I agreed and they got right to work. The door was replaced in no time and looks amazing.While they were here, I asked one of the guys to answer a window question and he was glad to help. Now I can make an appointment to have the last 4 windows replaced.Christian, Greg, Dave and Jared were very professional, polite and a pleasure to work with. They made sure that the work site was completely cleaned up when they left. I think I will request them do the remaining windows for me!!
We used Rite Window to install windows on our second floor. They arrived on time, worked tirelessly all day and finished by days end. Nick and Shane were polite, neat and very professional throughout the process. They worked around a busy work from home environment with a smile removing windows that were nearly 60 years old. While we are left with some touch up around the frames, a result of having new windows installed, I would recommend them very highly. We have used another nationally known organization for window replacement on our first floor and Rite window was a far more pleasant experience. They were accommodating when we had to change our schedule and were so easy to deal with throughout the process. I recommend them highly.
We had 19 windows replaced. Their installers were very professional, curious, and on time. Before beginning work on the windows they installed plastic sheeting on the floors and furniture. They installed 9 windows in one day. Answered any questions we may have had and left our home clean. They also took all the old windows. I would highly recommend them.
Chris and his team were very professional and did a great job with roof repair. Would definitely recommend.
Buyer beware and be knowledgeable ..We have had all our windows done by right window. They have a good warranty. I love the single dining room and bedroom windows. The first time we purchased they were fast to come out & put them in and I was so happy.Our second purchase was to update our living room and so we went with the bay window. And I couldnt be more unhappy. Three stars is only because the back of the house windows look nice, if it was solely regarding this window it would be 2 stars. They are very delayed right now several weeks longer than quoted. And what they dont tell you before you purchase is that the frame is 100% vinyl and this does not allow for you to hang blinds without drilling into the vinyl and voiding your warranty. Unlike the frame of the single pain windows which remains wood, the slats between the bay are also vinyl and not wood. Now our house looks bright during the day but which is nice that means the whole neighborhood can see in at night. Had we known this ahead of time we would have purchased a different type of bay window or just left the old style windows in place and updated them.Very disappointed and if it were a product I could return I would. Sadly we’re stuck.
Installation was seamless! I changed every window in my house and they were in and out in a day. Artems crew did a fantastic job; they kept me abreast of next steps, had me review the inside trim before they did all the windows and completely picked up after themselves. They also had to do a lot of work from my garden and they were very careful with my plants / shrubbery - no damage!!
We have used Rite Window three times. Each time everyone was fantastic and professional. The quality of the products are great. Recently when we used them we were not totally happy with the end job. Within one day after reaching out to customer service I was contacted and the issue was corrected. From the sales to service they are fantastic. Jake and Phil are wonderful to work with.
After several phases and years to replace thirty four x 1920s windows, Rite Window has now completed the task. The windows and service are exceptional, the installers (Stephen F & Doug S this time around) are always professional. They leave the work areas clean and are friendly and polite. The windows are beautiful, and the value is unmatched! Rite Windows is the right way to go!
Very professional and courteous cleaned up afterwards and I really like my new windows would highly recommend Rite Window
Great experience! Last month I had 6 new windows installed (Bobby & Dave), and just had a shower/tub installed (Brian & Mike). Professional/great customer service, and both teams that worked in my home, were great to work with.
The contractor was on time and the work was done in a reasonable amount of time. I am very happy with the purchase and work done. Windows look great. We had some done years ago by the same company and they are very good windows, cut down on outside sounds and the workmanship has held up with no problems.
Greg M,Doug S and Sean H did an amazing job start to finish. They showed up right on time, prepared the work space for cleanliness and removed the old door. They repaired a small amount of damage in the rough opening. We are VERY happy with the final product. Before they left the site they were sure to ask if we were completely satisfied with the door and clean up. All were professional and courteous, anyone would be pleased to have this crew do their project.
The Rite Window roofing division replaced my roof in one day. From the beginning, everyone was transparent and clear about services, what could and could not be done, etc. The estimates of when work would be completed, from the overall project timeline to the day-of, were spot on.Chris was so great to work with, and reached out a couple times to touch base the day of work (I was not home). Everything was cleaned up by the time I got home from work and the roof looks amazing! Everyone I worked with was so responsive throughout the process.I would absolutely hire them again!
The install was on time and flawless. The 3 techs where professional, knowledge and great people. The install exceeded my expectation. I am we will be using Rite Window again!
We had a great experience throughout the process. It took several weeks for the windows to arrive for installation but installation was completed in 2 days. I had a large picture window replaced along with seven other double hung windows requiring some outside trim replacement. Rite Window did a great job, removed all the old windows and scrap. They completed the job quickly and I would recommend them to anyone. Very professional and knowledgeable installers.
Had Rite Window come out and replace 3 original windows (1900!) in the living room that have been painted shut since we bought the house three years ago. We decided it was finally time to get some fresh air in here, and now that it’s done we couldn’t be happier. The installers were on time, professional, and cleaned everything up at the end like they were never here. Windows look and work great, wouldn’t hesitate to use or recommend Rite Window again.
We purchased a new patio door from Rite Window. The crew at Rite Window got the job done quickly and flawlessly. Great value for what you get, which is excellent quality products installed by real pros!. 10/10 Highly recommended.
Artem and crew were highly professional, exceedingly efficient and downright artistic with the work they completed in my home. They replaced over 30 windows and we are extremely satisfied with the work they put in to make our house feel more like a home. We will definitely be using your service s again!
I am very pleased with my new front door from Rite Window. The salesperson came to my house to help me determine which door fit my needs best. I picked exactly what I wanted and was not pressured to buy anything I did not want. Because of Covid the wait was a bit longer than expected but worth it. The installers were professional and quick and left my house immaculate. Highly recommend!
The entire team at Rite Window deserves to be recognized for doing a great job from beginning to end. Our experience with Rite Window has been nothing but outstanding. Shortly after we inquired about an entry way door on line we were contacted by a sales professional. Our rep Jonathan Pasco visited our home and did a great job explaining several door options and helping us design the right door to fit our needs. From there someone came to measure the door to insure the measurements were correct. Very responsive and professional process. Door was ordered and we were given an estimated installation schedule which Rite Window lived up to perfectly. Installation was scheduled for a specific day and the Rite Window installers arrived exactly on time the day they committed to. The installation team of Christian and Sean were fantastic. They were professional, neat, and completed the job promptly and perfectly. I cant say enough great things about how satisfied we are with how the entire process installing a new entry way door was with Rite Window. I recommend them 100%.
Best decision I ever made when it came to what window company to go with. Not too big that they dont know their customers but not too small that they cant provide good service, experience, and value. The process was great from the first intro meeting to discuss options, to getting the windows remeasured, setting up the installation, installation day, everything went smoothly. They even forgot to put some metal siding back on around the windows (condo building) and came back less than a week later at no charge to put them in. I would recommend them to anyone looking for new windows. Not the most expensive and not the cheapest, but there is a reason. Great quality for a great value!
Paul and Brian did a great job replacing our old tub and shower with a new one. The bathroom looks fantastic and having a new functioning window in there makes it that much better. You could tell from beginning to end that they both were very knowledgeable in bathroom renovations and wanted to make sure everything was not just done, but done well.
Patrick was our sales rep and he was super friendly and honest. The contract process was as painless as possible.Artems installation crew was incredibly detailed, clean, helpful, and friendly. They made sure we understood exactly what they were going to do before they did it. They left our place as clean as it was when they came. At the end of the installation, Artem took us on a couple walk throughs and let us decide if we were done.My sister also had a bookshelf she couldnt move herself, and they were able to help us move it downstairs. He also noticed a door that wouldnt stay open and took it upon himself to fix it even if it was just a few minutes extra. This was just the extra piece of hospitality that made it feel worthwhile.100% excellent customer service200% effort300% happy 😊 soooo excited for these new windows!Definitely reaching out when we need to replace the other ones!
This company was awesome from start to finish. Great customer service and installers were early on the day of the job. The salesman who came to my house to give me the quote, lived up to every word and every promise. I would definitely recommend them to family and friends... can’t say anything bad about this company. I wish more were like them. Would love to work with Rite Window again in the future for other projects. Bravo team!
I got my tub replaced with a shower install. They did an awesome job. It was done a lot quicker than I thought it would be. They were very neat and cleaned up great before they left. Would recommend to anyone.
Unfortunately, we did not have a good experience with Rite Window. Their window installation was extremely unprofessional. We had to fight for them to come back and finish the job. I would not recommend them.
Rite Window did a superior install!! The carpenters were totally awesome! They made time to answer questions, go over the door and install details! Most importantly, the carpenters enjoyed their work. Their focus was on the task at at hand! Not just another install! A great work of art! Thanks guys!!
The windows came out perfectly and the project manager on our case really made everything work smoothly. We had an issue with one window and he came back fixed it him self and made it come out perfectly. would for sure use them again. they also installed our new tub to shower which is just amazing.
My custom glass sliding doors look absolutely beautiful! I am very pleased with the professionalism and service that was provided by Rite Window. Love that everything comes with a 50 year warranty! Stephen, Doug, and Brian did a great job with the installation. I would highly recommend this company!
We’re so happy to have our new, solid, safe windows installed in our new home. Thanks for making it so easy!
Christian and Brandan installed a sliding, glass, patio door at our er. They did a tremendous job removing the old door and installing a much better door. They really went the extra mile ensuring it was fit properly and installed extra flashing and insulation. They also cleaned everything up - inside and out. First class team !
Excellent service from the start. My sales rep Judy was thorugh, knowledgeable, not pushy. The 2 installers and Anthony and (?) were professional, on time, worked fast but were neat. They did a walkthrough with me after. I did find some minor damage to 2 windows (from the factory not installing) they put in a work over to replace them before leaving my house
We highly recommend Rite Window for quality of their products, customer service and installation. We have recently replaced 25 windows in our house. Everything went very smoothly from the initial appointment, providing relevant information, estimate and answering endless follow up questions. Judi was professional, knowledgeable and very responsive. Although they have been experiencing COVID-related delays, we were kept informed on the status of our project in a timely fashion.Shane and his crew provided a seamless install that only took less than two days. They arrived on time and worked efficiently, after they were done everything was left clean and buttoned up, then they did a final walk through, explained the project, provided instructions and answered more questions. We love our new triple pane, energy efficient windows, already noticed great difference in noise reduction and Im thrilled that they can be cleaned from the inside. No more ladder hopping . these windows are great value for their quality as compared to other window companies, including those big national chains, and the long warranty on labor and windows are the extra bonus. We like to support a local company and the windows are made in NJ.
Excellent workmanship and installers.Very knowledgeable and professionalin the installation of our new windows andleft our house immaculate.Highly Recommended!Howard Goldberg
I recently interviewed there at the Woburn office. It seemed like a great opportunity. After waiting a week, I reached out to HR and one of the managers. Unfortunately I never heard back from HR or any of the 3 people that I met with. Its very frustrating not to hear back afiter investing time, energy and hope into finding a job.its not very professional to ghost people !
Great experience with Rite Window. John was very helpful in explaining the features and options with the windows and answered all of our questions. We shopped around a bit and felt that Rite was high quality at a reasonable price. John continued to be available to help answer questions and made a couple of changes for us just before the installation.Installation was fairly easy. Artem and his crew gave plenty of notice on when they would arrive and kept us continuously updated on the status and what to expect. The job was completed on time and they left everything cleaned up. I definitely recommend Rite for replacement windows.
So far so good. We had two bay windows installed, and three large double hung windows all in the same dining room. The men were professional, knew their stuff, attentive to detail, courteous, and cleaned up beautifully after the job. We hope to have strong reviews of the product as well. Of course, time will tell.
We replaced 18 windows in our home, and the quality of the new windows met our expectations. They are efficient - our window drafts are gone, and neighborhood noise is greatly diminished. The windows are very easy to operate - smooth opening and closing. Rite Window did a good job communicating throughout the process, keeping us updated during the few months while our windows were made. Once the windows were ready, installation happened within days.The installers were polite and efficient over the day-and-a-half job. They arrived early, were unintrusive and did an excellent job of indoor clean-up (though only a fair job of cleaning up outside - numerous wood chips, plastic pieces, and bits of trash around the house, as well as a large piece of metal trim). They did reek of cigarette smoke, which wasnt entirely pleasant, but they kept their smoking away from the house and cleaned up all but one of their cigarette butts.We were told that some light touch-up would be needed around the windows, and that is the case, as there were a few scratches and gouges on the window frame and surrounding walls. All within reason.Upon departing, one of the metal extensions from the installers truck struck and damaged our mailbox. Damage was minor but disappointing.All in all, a reasonably imperfect, but overall good experience.
I’m going to stand by my earlier review of difficulties with my installation due to them not pulling a building permit and being shut down by the building inspector turning a supposed one day installation into two. The second day revealed two windows came built wrong to order, one frame was cracked, and one screen was missing. All was promised to be fixed which it is going to be this weekend now making the installation three days. My real issue however is the fact that they got caught trying to install without pulling a building permit making what was suppose to be one day of worked missed into two. I was told by both Phil and even Bill the owner, that it would be made up to me. It’s been months since the initial install and while I’ve tried reaching out to Bill through Cheryl multiple times who claimed she’s sent a reminder email to him, I’ve haven’t heard anything. Earlier separate conversations with both Phil and Bill I was told almost the same thing word for word how being shut down for not having a building permit has “never happened before” but then went on to say, “they (building inspectors) usually just have us go down and pull one while we finish” which leads me to believe this is tried often. Windows are nice but it’s been a long drawn out process which I had to pay in full already due to the bank fronted loan program I used through them. It would have been nice if I was taken care of like promised rather then just getting what I actually paid for.
This was our second time using Rite Window. They had previously installed a new roof on our home and we were so satisfied that we went to them again for new windows. The men who installed our windows were friendly and professional. The crew chief, Artem, walked us through exactly what they were doing before starting each day. He also checked in throughout the day to give us updates on the progress. We were originally told by the salesman that it would be a 3 day installation but Artem and his crew managed to get in all done in 2 days. Not only do the windows look great, but the crew did an excellent job of cleaning up as they progressed from room to room.
Our entire house of windows was just installed. The installer were professional, clean, took their time to install them correctly. We couldnt be happier with our new windows. Would recommend.
Everyone that I spoke with was so professional. I would use them again and will tell my friends and family that if they need to install windows this is the company to use. Excellent!!
Brian, Mike & Paul were here today removing my scorched bathtub and surround and replacing them with a beautiful wall surround, new bathtub and the bronze fixtures I requested to match the rest of my bathroom. They were here on time, worked very hard all day and stayed late at my request so I wouldnt have to take another day off of work. I cant tell you how pleased I am with my newly installed bathtub and surround -- great job guys!!! I will highly recommend Rite Window & Bath to my neighbors and friends.Janet Chaput
Our entire experience with Rite Window has been outstanding! From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Very professional and knowledgeable! We couldnt believe they would be able to knock out our old shower walls, remove the old tub and install new shower walls and tub in a day or two. However, they did it! Brian and Paul worked non-stop and did an amazing job! In fact, my husband said it turned out better than he expected it would. We will definitely use Rite Window again.Lorrie Wheeler
They adjusted to my changing situation, did a spectacular job, and came in at a decent price. Cant beat it.
Had my tub removed and custom shower installed. they went above and beyond what i expected. very clean and polite. knowledgeable about their job. would definitely hire again. we are happy with the job
What an amazing crew!! They were fast, efficient, funny and worked well together!! I was super impressed how I didn’t feel upside down at all during the process! What a great team!! They are assets to your company!!
Everything was great from the initial meeting until everything was cleaned up and the installers left.
On 3/13/21 I met with Tony Dattilo, product specialist and agreed to buy Rite Windows. Unfortunately I had to back out of the contract due to a change in family situation.This review is about Tony. He is, simply put, a great family guy, and an absolute professional. He was wonderful with my young son, and very warm throughout the appointment. I would welcome him into my home again, and look forward to calling him back in the future when I can revisit the project.He took time to answer all the questions we had. He proved the superiority of Rite Windows vs. the competition. He never pressured us or make us feel uncomfortable. I appreciate the this is the price mentality when it comes to their product and thats why I pursued them in the first place. He demonstrated each feature of the window for us and made sure I understood why it was that way and what the benefits would be immediately AND in long term savings.When it came to the contract, he was thorough and patient, and even secured financing for me on a Saturday.Tony is a great ambassador for Rite Window and as I stated above, when things change for the better, he will hear from me again. Thank you Tony!
This is the 3rd time we have had the opportunity to work with Rite Window. The first window installation was over 10 yrs ago. The windows are amazing. We had a small issue with one of our windows 10 years later and they replaced the window with no hesitation and no cost. This latest installation was even bigger. We had a huge picture window replaced, several smaller windows and a beautiful front door. There were so many style options. We are very pleased with the company on every level from sales to installation. The quality and price get 5 stars from me. I highly recommend Rite Window.
Rite Window did an efficient and quality job with our window installation. Crew members were courteous and professional. Price was reasonable. Highly recommend.
From the sales representative, project manager, and the 3 men that installed the windows. They were professional, respectful, and very knowledgeable about their jobs. I will be have Rite Windows back to complete the second and third floor windows on my Victorian home.
Yesterday, replacement windows were installed. The crew was professional and friendly. They did a great job and I would recommend Rite Windows to family and friends.
Was very worried due to the complexity of my windows. Have a 120 year old house with some original curved glass windows that were cracked, couldnt open, and so askew the previous owners had to stuff them full of newspaper and towels to try to make a seal. I thought I was going to have to hire a carpenter to come back and fix what the salesperson was saying they would do replacing them with standard flat windows. Artem and his crew proved me wrong. He took the time to do it right and not just do the minimum. Despite how long it took him to get the replacement of the 3 curved windows right his crew still finished all the windows (31) in a couple of days and on time. Everything looks great, including the trim he had to custom make to get the curved window replacement right, and it all works great. Fully recommend them, and if its a complicated job ask for Artems crew because he will do it right!
I was looking to replace my drafty, nearly 30 year old sliding patio door that was no longer efficient anymore. I knew it wouldnt be cheap and I was leaning toward using a locally based business instead of a national company. The customer service is usually better, too because they want to earn a good reputation in the local community. I found Rite Window on a Google search and also had a coupon I received in the mail for savings off doors and windows. I saw lots of positive reviews and decided to give them a try. Their customer service team was able to set up a meeting with a project consultant with my husband and I the same week I called which was really nice. The specialist who arrived was very friendly and knowledgeable and adhered to COVID protocols wearing a face covering and opting not to shake our hands. He sat down with us and went over our options and budget for the project. He explained to us that due to COVID the company had a backlog of other projects to complete, but he gave us an approximate timeline for our project. I was kept informed via email and text periodically on the progress of our order. The end result is a clean, beautiful, energy efficient patio door that we could not be happier with. The project was done in only a few hours, the work area was cleaned up and even though there was a delay and we had to go through another winter with our old, cruddy door, the new door we got was totally worth the wait.
Every aspect oof the project was easy. No run around or bait & switch. I got exactly what I wanted for the price quoted. Christian & Stephen did an incredible job with the installation. They went above and beyond to make sure the finished product was more than I expected.
I went with Rite Window because our Saleslady showed me everything that the window was made out of, she showed the product. They installed the windows and they cleaned up everything and they look great
I bought 6 windows and have been so happy with them that I had them come back and do 4 more.
Fantastic whole house windows upgrade - from start to finish!Sales : Andrew was flexible in meeting with us. He took his time to walk through plenty of styles, options, colors, glass, build etc - and with how picky we are and how many times we wanted to change our minds on choices - he was very patient! His transparency and knowledge of the industry and process was excellent. There was zero pressure and zero haggle. Side note; we called Andrew directly a week or so later and said What about doors? He came right back out and walked through another evening with us on doors.Communication : During the manufacturing process we received plenty of updates keeping us in the loop. When the windows were ready, scheduling was quick and easy.Installation : We followed their clear instructions to prepare our house for the installers. Day of, the installers were on time, friendly, and they got right to work. They first did a double check on the dimensions to avoid nonsense. They then laid down floor protection and covered all of our furniture in all of the areas with plastic. Then the real work started. This particular team is a well oiled detailed oriented and efficient machine. They answered all of my questions, showed me the process as a curious home owner, and were super nice guys. Care was taken every step of the way. After install they cleaned up everything and carted away the old windows. They even swept up sawdust in the driveway! No accidents, no mistakes, and everything was exactly as Rite Window promised.Afterwards : We had a clerical confusion item with the finance company - Rite Window cleared it up in about 10 minutes.Call Rite Window, right now. You wont regret it.
I bought $10,000.00 worth of windows at least 1 sash on every window had an issue. Ie: scratched glass things in between the layers of glass so they still looked dirty after washing. The caulking cracked poor quality they said they did repair the caulking but stated that wasn’t their responsibility. They did fix all but two sashes as COVID-19 hit so the last two never were replaced. Even though every person that came did in fact state there were issues, Danny told me I was labeled a pain in the neck! There product was bad but I am the problem because I spoke up!I went to wash my windows 3 weeks ago and every lock (very bad system for holding screens in place. Very cheep) on my screens are oxidized and do not work. I was told by my salesman that windows and screens are guaranteed for life down to if the screen tears they will repair free of charge. I have left messages with the head of service Carlo, Danny and my salesman Colton with absolutely no call back. Carlo put a note in my file he left me a voicemail. He never called or left a voicemail! (I feel this was a CYA so it looks like they called and I did not respond)Do not use this company. I can’t help but feel they have labeled me due to their poor quality product that they are refusing to respond to my calls. I bought a product with a lifetime warranty and got less than 3 years so far. I still hope they do what’s right, as the warranty is why I went with their product.
Unbelievable service. Polite and perfect
I used this company for the purchase of windows for my condo. The service they offered was excellent and on the day of the instillation they arrived early and did and did a very good job. They also left the area clean and tidy.
Great product and warranty. The installation crew was also top notch. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. I would highly recommend Rite Window.
Great price, very responsive. The installers came on time kept the area clean were great to deal with. would recommend them.
I used Rite Window to remodel my Shower and Tub. The Company was professional, responsive and prompt. Paul, the installer was excellent. I recommend this company.
This was our 3rd time using Rite Window! They were so excellent with replacement windows and replacement doors....we just NATURALLY went with them for replacing our roof!! If we could give 10 STARS we would!!
The two guys from Rite Window that did the install of my 12 windows did a great job.
This review is for their roof replacement.We have used Rite Window twice before for replacement windows. We loved their sales team, products, cost and installation professionals.When we heard they did roofing as well, we had them give us an estimate. After comparing the quality, value and price of a Rite Window roof with several other companies, we felt without any doubt Rite Window was the company to replace our roof. My husband and I were truly impressed with the high quality of materials/processes, their warranty & of course the cost! One of the best attributes of dealing with Rite Window is the lack of sales pressure & together with the very competitive pricing it made our choice easy choosing them to replace our 25 year old roof.Chris S. (Project Manager) and his roofing crew came as scheduled and were working UP ON THE ROOF by 7:15 am! They finished the entire job in one day and by 6pm were just about finished doing an impeccable job cleaning up. My husband who was working at home spoke to Chris through out the day and could not say enough about his knowledge, attention to detail, and down to earth professionalism. He really appreciated how Chris stayed on top of our job the entire day and communicated excellently with him & his crew.When the job was completed we could not have been any more satisfied with the phenomenal job Chris & crew did! The roof looked fantastic!--& I should add three days later we had a truly stormy day with high winds and torrential rain. What a way to test our new roof and happily there were no issues/leaks whatsoever!!To Chris: You really know your field and we really appreciate you & your crews hard work and awesome results. When anyone asks us about roof replacement we will begin with you and follow with the rest of the great team/experience at Rite Window. Please feel free to use us as references anytime!To sum up our experience with Rite Window in a brief paragraph it would be this: From delivering materials, installation and impeccable clean up & of course price, Rite Window is the way to go for a replacement roof.Chris s. was professional, experienced and pleasant to work with & A+ all around to Rite Window!-Rudy & Nancy
We used rite window to replace our outdated tiles and add a glass sliding door in our bathroom. The process was seamless from start to finish. The salesman Jacob did not pressure us to upgrade, and worked with us to get a price that we wanted. Patrick came out next to measure and then order the supplies. In no time, we were able to set up a date to install it. Patrick and Sean were on time, professional, and entertaining. Chris the project manager checked in to make sure it was going well. The end result exceeded my expectations. My new shower enclosure feels luxurious and looks amazing. I would use them again without hesitation.
Great looking door nicely made. The sales person and installers were professional.
Excellent experience from beginning to end. Clean, fast, came when they said they would. Demonstrated use before they left. Love the windows
From the start of the window purchase process with Josiah to the installation by Doug + Brian my experience was terrific!
Rite windows is the best place to shop for windows replacement in the house, deck doors, other window doors, patio doors, basement windows etc. Five of us in our friends group we had replaced the old windows with new windows, Also we get patio doors replaced. It starts with sales person coming to give pricing after intial measurements, then the actual technician comes to take accurate measurement, then the orders placed and once received they will schedule a date to do the actual work. in the whole process they are absolutely professional and very nice to the customers. The quality of the windows are next to the best and also work done by these guys is immaculate. There is never any looking back again after their work. So spotless. I recommend right windows to everybody.
This is the second time Ive used Rite Window and Im impressed with their pricing, installation, warranty, and the fact that they stand behind their products. I will use them again.
2Nd Time Using them, Install was Fast and Painless. The Whole Experience from Quote to Install was PERFECT.
I want to highly recommend Rite Window! I had windows done first and I am more than pleased. Efficient, expert installers who never took a break. Immaculate - took away old windows and they didnt leave a speck behind. I then had them back to do a tub/shower installation. Wow again! Experts and once again took great pride in their work. Cleaned up, no breaks and didnt leave until they made sure they had answered any questions I had. Thank you for making me so very happy!
Im systematically replacing the windows in my cape-style home and so have worked with Rite Window three times (one more to go!). Informative and no pressure, sales. Clear and systematic process for ordering and installing windows and the workers do a great job. The windows are high quality. I wish they were a bit better at follow-up the one time I had a question after one of the jobs was completed. However, not stopping me from using them again!
Showed up on time and got right to work, windows work great and everything was clean and picked up upon completion. Christian and Stephen were very pleasant and explained everything to us, would recommend
Installed shower to replace tub. Friendly, efficient and professional. Installed shower in the time promised.
Great company, great products, beyond great customer service.Love our Windows.
The communication was outstanding. When they came they were very clean and professional we had 14 windows installed in four hours.
Very professional from Salesman Patrick to installation crew.Will use again.
Salesman was very upfront with pricing. he knew the product. The project was completed with in the time frame promised. The installers were on time. very profession, pleasant to talk with, didnt mind answering questions, and cleaned up after themselves. The whole experience was very good would recommend Rite Window to anyone.
Everyone we have had contact with for this project met or exceeded our expectations. They define the term professional.
Greg and Mike did a fantastic job and were finished in three hours! Rite Window have also installed new windows throughout my house and I could not be more pleased!
The sales process was simple and not overbearing. The windows seem to be of high quality and at a reasonable price compared to other vendors we spoke with. The installation on time, free of issues, and the installation team was very informative, friendly and professional.
Rating 5/5 : Rite Window exceeded my expectations at every step of the way! The estimate was stress free without any pressure. It was transparent at every step. I felt as if I was there customer for 20 years. The installation was extremely professional. Every installer was also polite and respectful. 18 windows in one day, and they left the house cleaner than when they arrived. Just exceptional from beginning to end. They are a sincere and honest company that has the goal of the ultimate customer service!!
The 2) Rite Window guys who installed our porch windows, were very professional & did a super job.The windows look great, & I wouldnt hesitate to use them again. Not only that, I received 3 other quotes, when looking for a window company to get this project started, Rite Window blew everyone away with their lower price.
This is the second time weve used Rite Window. They always do a great job. Very professional, respectful and neat. The products are very much worth the cost in quality and value. We recently had 11 windows and our front entrance door replaced. We are very pleased with the everything came out. Looks great.
I needed to have my cellar door replaced and since I had begun the process, I figured I would also repair my cellar windows. As soon as I started to peel back the rotted wood, it became apparent I would need a professional. After fielding seven different vendors, Ritewindow was the clear winner. Not only because of price but their willingness to take on the job. Were in a weird time where vendors actually refuse jobs! I had Anderson windows come by, they took one look at the door and my windows and said they wont do the job. Simply unbelievable! John was my first point of contact at Ritewindow, saw the job and priced it out. He answered all my questions and its clear he knows what hes doing. The next person was Bob who came by and took measurements for the door and the windows. Please keep in mind some of these windows are in really tight spots with little room to actually work. After taking my order, John let me know that my special order steel door would take some time and I was more than fine with that. I got an email three days ago letting me know that the Ritewindow crew would be by in the morning. Mark, Bob and Mike showed up to the job, I did the walk through with Mark and expressed my concern with one of my windows and like a true professional said we do these every day! They began their work and when they were finished I was ecstatic! The windows apparently were no problem at all! The door looks fantastic and more importantly it now gives me a level of security I didnt have before. Nobody is coming through that door! I cant praise them enough for the job that they did and I am more than satisfied with the job they did. My only regret is that I didnt have any tip money for that work! Looking through the reviews on Google, I find it stunning that anyone would have had a bad experience. I found this company really pleasant to deal with from the front office down to the crew that did the job. I will not hesitate to call them in the future for other jobs I have planned. This is top shelf service!
I had Rite Window install replacement windows (20) 2 years ago. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. They were on time, efficient and after the install, you would have never known they were here. Just had them back to fix a window broken by my son. They replaced for free and re-caulked a couple of windows without hesitation (100+ yr old home.) The windows are quality, work perfectly and look great. Cant say enough good stuff about them.
They were very professional and neat. They cleaned up after the work was completed. The windows look great!
They came up at the the right time and did all the job without any issues. Happy with the service. This is for the bath tub replacement
They make you give at least one star, if I could there would be none. My husband met with salesman Patrick Richards in July 2020. He liked the price and warranty of the windows so we signed a contract. My husband specifically asked him, at my request, if the workmen would have to come into our home or could the work be done from the outside? Because of the pandemic I have been very strict about keeping people out of my home. I have an 83 year old immunocompromised mother that I am the sole helper/caretaker for and I cannot take a chance on bringing COVID to her. Patrick told my husband...yes, they can do the work from the outside. No one will have to come in. He then said the work would be able to be done in 6-8 weeks. That would put us at the end of September, beginning of October. Well, today ended up being the day they could finally come...November 18....28 degrees this morning, a high of 30 degrees for the entire day, with no heat and big gaping holes in my house. The first worker comes in my front door, into my dining room with no mask on!! I have to ask him to put one on! They start the work and guess what? ALL the work on the windows has to be done from the inside! I have men in work boots traipsing through my entire home. Disgusting drop cloths that have been who knows where and look as though they’ve never been washed are put down all over my house. I called the salesman and told him how I felt then talked to a manager. That went pretty much the way I thought it would...oh we’re so sorry, we’re sure you were told that the men had to come inside, we take the pandemic very seriously...and he said he told my husband that too when he came to measure. He didn’t. They talked about taking down curtains and moving things that were near the windows...that is something that would be done regardless. So basically they called my husband a liar, which he isn’t, he’s one of the most honest, respectable men I’ve ever met, when indeed they are the liars. Just another company that only cares about the almighty dollar with smarmy salesmen who will tell you anything you want to hear to make a sale...even in a pandemic when people’s lives are on the line. The kicker is, we still would have bought the windows, we just would have put off the installation till next year when the pandemic was under control. Disgusting...don’t believe a word they tell you.1/9/21Response to your reply....You act like you’re so surprised at my review. Both the salesman and his manager heard all of this from me via phone calls so don’t pretend that you’re surprised. Also, someone IS lying....your salesman, Patrick Richards. I know what he told my husband even if you don’t want to admit it’s true to try and make things look good on this forum. Yes, my husband is a very nice guy and doesn’t like conflict so I’m sure he did accept your apology. I however, do not. I used to be a pushover too but...no longer. You guys are liars and smarmy, dishonest people. I unfortunately have to have you come back to install the sliding door. Believe me, if I didn’t have to, I wouldn’t. I have no desire to hear from anyone at your company after the installation. I don’t believe that you “want to make things right” you just want to try and save face. Upon reading other reviews on here I see similar reports of lying salesman so that just reinforces my review.
Shane and Nicholas are the best. Took great care in covering each roomwith plastic. Did a fantastic job of putting in the windows. Clean upwas great. They are very personable polite. Would have them backfor any other projects thru Rite Window.
The crew of Shane and Nick just completed the installation of our windows and I couldnt be happier!! Very personable and professional, what you always hope you will have when getting work done for you! From sales to the office staff they have all been great from day one! Looking for a great product and a company who delivers....better to get Rite Window!!